Facilio

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Connected operations platform for smart buildings

3.5 1 verified review
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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Facilio

"Property and facility management teams often turn to Facilio when they need better visibility across multiple buildings or sites. Managing maintenance requests, tracking work orders, and keeping operations organized becomes much easier when everything is handled from one place. It works well for teams dealing with large commercial properties or portfolios. That said, smaller businesses managing just one or two locations may find the platform's full scope more than they actually need day to day."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Facilio Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating3.5 / 5
Starting PriceContact Vendor
Free Trial30 Days
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Facilio Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Facilio

Facilio is a modern facility management software. It centralizes building operations and maintenance. The software enables real-time monitoring of facilities. Key features include energy management, optimizing utility usage. It offers maintenance scheduling, ensuring timely upkeep of assets. Facilio's space management tools assist in efficient space utilization. The software supports compliance tracking, aligning operations with regulatory standards. It provides detailed analytics, offering insights for decision-making. Tenant experience management is another feature, enhancing occupant satisfaction. Facilio is cloud-based, allowing easy access from anywhere. Its mobile compatibility ensures management flexibility. In short, Facilio integrates various aspects of facility management, aiming to improve operational efficiency and occupant experience in a straightforward, accessible manner.
Company Facilio
Founded 2017
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Education Management Hospital & Health Care Retail

Why Choose Facilio

Problem it Solves

  • Problem it Solves Optimizes Facility Management For Improved Efficiency And Cost Savings

Target Users

  • Target Users Facility Managers
  • Target Users Building Owners
  • Target Users Operations Teams
  • Target Users Sustainability Officers
  • Target Users Maintenance Staff

Core Use Case

  • Core Use Case Optimize Facility Operations
  • Core Use Case Streamline Maintenance Management
  • Core Use Case Enhance Energy Efficiency
  • Core Use Case Improve Asset Performance
  • Core Use Case Automate Workflow Processes

USP

  • USP Streamline Facility Management With Real-time Data And Automation

Pros

  • Pros Connected asset management and maintenance tracking under one platform
  • Pros Real-time visibility across multiple sites cuts operational guesswork significantly
  • Pros Tenant experience tools built directly into the core product
  • Pros Energy monitoring ties into maintenance workflows without extra integrations
  • Pros Strong IoT device support without requiring heavy custom development
  • Pros Scales across portfolios without breaking reporting or dashboard performance
  • Pros Vendor and contractor coordination handled within the same system
  • Pros Compliance tracking feels genuinely practical rather than checkbox-style documentation

Cons

  • Cons Workflow configuration demands significant IT involvement for most property teams
  • Cons Advanced analytics and reporting features sit behind higher-tier plans
  • Cons Mobile experience feels less capable compared to the desktop platform
  • Cons Smaller portfolios may find the pricing structure hard to justify
Editorial Buyer Guidance

Who Is Facilio Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Optimizes Facility Management For Improved Efficiency And Cost Savings

Target Users

  • Facility Managers
  • Building Owners
  • Operations Teams
  • Sustainability Officers
  • Maintenance Staff

Core Use Cases

  • Optimize Facility Operations
  • Streamline Maintenance Management
  • Enhance Energy Efficiency
  • Improve Asset Performance
  • Automate Workflow Processes

Unique Selling Point

Streamline Facility Management With Real-time Data And Automation

Strengths and Limitations

Facilio Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Connected asset management and maintenance tracking under one platform
  • Real-time visibility across multiple sites cuts operational guesswork significantly
  • Tenant experience tools built directly into the core product
  • Energy monitoring ties into maintenance workflows without extra integrations
  • Strong IoT device support without requiring heavy custom development
  • Scales across portfolios without breaking reporting or dashboard performance
  • Vendor and contractor coordination handled within the same system
  • Compliance tracking feels genuinely practical rather than checkbox-style documentation
!

Cons

  • Workflow configuration demands significant IT involvement for most property teams
  • Advanced analytics and reporting features sit behind higher-tier plans
  • Mobile experience feels less capable compared to the desktop platform
  • Smaller portfolios may find the pricing structure hard to justify
Category-Based Capabilities

Facilio Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Fixed Asset Management Software 22 selected features Open category ↗ ⌄
Compliance Management Audit Management Real Time Data Inventory Tracking Alerts/Notifications Depreciation Management Document Management Equipment Maintenance Contract/License Management Purchase Order Management Asset Accounting Asset Lifecycle Management Task Management Disposal Management Asset Tracking Multi-Location Barcoding/RFID Work Order Management Location Tracking Maintenance Scheduling Cost Tracking Inventory Management
CMMS Software 27 selected features Open category ↗ ⌄
Inventory Management Alerts/Notifications Document Management Vendor Management Preventive Maintenance Calibration Management Equipment Tracking Compliance Management Cost Tracking Service History Maintenance Scheduling Task Scheduling Barcode/Ticket Scanning Barcoding/RFID Work Order Management Equipment Maintenance Purchase Order Management Billing & Invoicing Asset Tracking Asset Lifecycle Management Inspection Management Automated Scheduling Historical Reporting Document Storage Facility Scheduling Technician Management Predictive Maintenance
Facility Management Software 34 selected features Open category ↗ ⌄
Residential Properties Commercial Properties Invoice Management Maintenance Management Facility Scheduling Asset Lifecycle Management Audit Management Alerts/Notifications Equipment Management Inspection Management Incident Management Calendar Management Historical Reporting Vendor Management Reporting/Analytics Document Management Compliance Management Fixed Asset Management Visitor Management Access Controls/Permissions Space Management Work Order Management Equipment Maintenance Real Time Notifications Document Storage Contract/License Management Preventive Maintenance Inventory Management Multi-Location Parts Management Communication Management Service Request Management Materials Management Facility Asset Management
Asset Tracking Software 23 selected features Open category ↗ ⌄
Activity Tracking Location Tracking Work Order Management Audit Management Contract/License Management Inventory Management Equipment Tracking Reservations Management Cost Tracking Maintenance Management Inventory Tracking Barcoding/RFID Disposal Management Check-in/Check-out Asset Lifecycle Management Compliance Management Maintenance Scheduling IT Asset Tracking Multi-Location Depreciation Management Fixed Asset Management Purchase Order Management GPS
Building Maintenance Software 20 selected features Open category ↗ ⌄
Service History Predictive Maintenance Residential Properties Maintenance Scheduling Document Management Vendor Management Inspection Management Alerts/Notifications Contract/License Management Technician Management Billing & Invoicing Calendar Management Job Management Asset Tracking Inventory Management Commercial Properties Task Scheduling Mobile Access Reporting/Analytics Dispatch Management
EAM Software 15 selected features Open category ↗ ⌄
Equipment Management Maintenance Management IT Asset Management Software License Management Parts Management Work Order Management Warranty Tracking Fixed Asset Management Energy Management Inspection Management Historical Reporting Mobile Access Inventory Management Cost Tracking Preventive Maintenance
Energy Management Software 13 selected features Open category ↗ ⌄
Benchmarking Greenhouse Gas Tracking Cost Analysis Alerts/Escalation Load Management Weather Normalization Reporting Data Visualization Real-Time Monitoring Risk Management Forecasting Contract/License Management Compliance Management Emissions Monitoring
IWMS Software 13 selected features Open category ↗ ⌄
Project Management Work Order Management Reporting & Statistics Sustainability Management Facility Scheduling Third-Party Integrations Asset Lifecycle Management Maintenance Scheduling Lease Management Portfolio Management Space Management Facility Management Artificial Intelligence
Maintenance Management Software 18 selected features Open category ↗ ⌄
Technician Management Predictive Maintenance Document Management Audit Trail Inspection Management Mobile Access Inventory Management Calibration Management Scheduling Third-Party Integrations Multi-Location Calendar Management Service History Key & Lock Management Billing & Invoicing Activity Dashboard Reporting & Statistics Vendor Management
Preventive Maintenance Software 13 selected features Open category ↗ ⌄
Asset Tracking Inventory Management Inspection Management Reminders Work Order Management Mobile Access Maintenance Scheduling Calendar Management Purchase Order Management Predictive Maintenance Equipment Tracking Scheduling Vendor Management
Sustainability Software 16 selected features Open category ↗ ⌄
Performance Metrics Energy Management Benchmarking Corrective and Preventive Actions (CAPA) Activity Dashboard Stakeholder Engagement Audit Management KPI Monitoring Incident Management Inspection Management Waste Management Supplier Management Training Management Reporting/Analytics Environmental Compliance Emissions Monitoring
Utility Management Systems Software 16 selected features Open category ↗ ⌄
For Water Fixed Asset Management Work Order Management Workforce Management Billing & Invoicing Third-Party Integrations Customer Management Real-Time Reporting Demand Forecasting For Natural Gas For Trash Mobile Access Maintenance Scheduling For Electricity Asset Lifecycle Management Data Capture and Transfer
Work Order Software 17 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management
Connected Applications

Facilio Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 14 integrations
Pricing Information

Facilio Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial 30 Days
Free Version NA
Payment Frequency Quote Based
Pricing Page ↗
Verified User Feedback

Facilio Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Facilio Review ↗
3.5
Based on 1 approved review
5 stars 0%
4 stars 50%
3 stars 50%
2 stars 0%
1 star 0%
Alwaleed A.
Alwaleed A. Assistant Facilities Manager

Quick and Easy to Access

The platform has been easy to use and the management team is responsive and supportive. The overall experience has been positive and I expect even better performance in the future. However, occasional system breakdowns and data loss due to IT issues can be frustrating.

Reviewed on February, 2024
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Frequently Asked Questions

Facilio FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Facilio is a modern facility management software. It centralizes building operations and maintenance. The software enables real-time monitoring of facilities. Key features include energy management, optimizing utility usage. It offers maintenance scheduling, ensuring timely upkeep of assets. Facilio's space management tools assist in efficient space utilization. The software supports compliance tracking, aligning operations with regulatory standards. It provides detailed analytics, offering insights for decision-making. Tenant experience management is another feature, enhancing occupant satisfaction. Facilio is cloud-based, allowing easy access from anywhere. Its mobile compatibility ensures management flexibility. In short, Facilio integrates various aspects of facility management, aiming to improve operational efficiency and occupant experience in a straightforward, accessible manner.

  • No, Facilio does not offer a free version.

  • Yes, Facilio offers a free trial.

  • No, Credit Card details are not required for the Facilio trial.

  • Facilio supports the following payment frequencies:

    • Quote Based

  • Yes, Facilio offers an API.

  • Facilio can be integrated with the following applications:

    • Webex , Salesforce Sales Cloud , ServiceNow , Jira , Google Workspace , Slack , Zoom Meetings , AWS Cloud , Twilio , Freshdesk , PagerDuty , Microsoft Teams , Zapier , ServiceNow , Azure Active Directory External Identities , ServiceNow , jira

  • Facilio offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Facilio offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Facilio supports the following languages:
    • English

  • Following are the typical users of the Facilio:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Facilio supports the following deployment:
    • Cloud Hosted

  • Facilio supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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