Software Alternatives

Top ServiceNow Problem Management Alternatives & Competitors

Finding the right software for your business can be challenging, and while ServiceNow Problem Management is a popular choice, it may not be the perfect fit for everyone. If you're exploring ServiceNow Problem Management alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to ServiceNow Problem Management and discover the ideal solution tailored to your needs.
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IT Management Software

All Competitors and Alternatives to ServiceNow Problem Management

Explore each ServiceNow Problem Management alternative through its overview and available details on use cases, buyer fit, key features, integrations, pros and cons, and pricing. When a comparison is available, open a side-by-side view with ServiceNow Problem Management for a closer evaluation.

#1

ServiceNow

🏆 SW Recommended

Get answers, approvals, and insights when they really matter

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Overview

ServiceNow is a versatile cloud-based platform empowering organizations to streamline and automate core business processes. Renowned for its leading IT Service Management (ITSM) capabilities, it extends across the enterprise for HR, customer service, and custom development. Offer...

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Free TrialNot provided Starting PriceContact Vendor HeadquartersUnited States
#2

VantageMDM

MDM software for Android, Apple iOS, Windows PC & Chromebook

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Overview

VantageMDM is a modern mobile device management (MDM) software developed to cater to the needs of small and medium-sized businesses for managing their mobile devices. It's recognized for its user-friendly interface, making it accessible even for those with limited technical exper...

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Free TrialNot provided Starting Price$1.99 Per month HeadquartersAfghanistan
#3

Wrike

🏆 SW Recommended

Versatile & Robust Project Management Software

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Overview

Wrike, a dynamic project management platform, revolutionizes team collaboration with its user-friendly features. Designed for simplicity, Wrike empowers teams to plan, track, and manage projects seamlessly. The platform's customizable dashboards offer real-time insights, enhancin...

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Compare ServiceNow Problem Management vs Wrike for pricing, features, integrations, and overall business fit.

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Free Trial14 Days Starting Price$10 Per month HeadquartersUnited States
#4

Zapier

🏆 SW Recommended

Workflow automation software for everyone

★★★★☆ 4.5 20 Reviews
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Overview

Zapier is a user-friendly software that connects various apps and automates tasks between them, making life easier for individuals and businesses. With Zapier, you can create "Zaps," which are automated workflows that link different apps together. For instance, you can set up a Z...

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Free TrialAvailable Starting Price$19.99 Per month HeadquartersUnited States
#5

Action1

Discover, prioritize and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks.

★★★★☆ 4.9 2 Reviews
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Overview

Action1 is a cloud-based endpoint security and management software tailored for remote monitoring and management of corporate devices. Its primary feature is real-time endpoint visibility, allowing IT teams to monitor and manage devices anytime, anywhere. Action1 excels in automa...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#6

Atera

🏆 SW Recommended

AI-powered IT Meets Team Efficiency

★★★★★ 5.0 2 Reviews
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Overview

Atera is a comprehensive remote monitoring and management (RMM) and professional services automation (PSA) platform built for IT service providers and managed services (MSPs) that need visibility, control, and efficiency across client environments. Instead of juggling a patchwork...

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Compare ServiceNow Problem Management vs Atera for pricing, features, integrations, and overall business fit.

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Free Trial30 Days Starting Price$149 Per month HeadquartersIsrael
#7

baramundi Management Suite

Shaping the future of secure, flexible and efficient endpoint management.

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Overview

baramundi Management Suite is a comprehensive IT Management Software designed to streamline and optimize the administration of IT assets, endpoints, and services within organizations of all sizes. This robust platform offers a wide range of features, including asset management, s...

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Free TrialAvailable Starting Price$1 Per feautre HeadquartersUnited States
#8

IT Glue

Truly Powerful IT Documentation Software

★★★★☆ 4.8 2 Reviews
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Overview

IT Glue is a comprehensive IT documentation platform designed to supercharge your MSP (Managed Service Provider) operations. It acts as a centralized repository for storing critical information about your clients' networks, systems, and processes. With IT Glue, you can easily doc...

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Free TrialNot provided Starting Price$29 Per month HeadquartersCanada
#9

Jira Service Management

🏆 SW Recommended

A new take on ITSM software

★★★★☆ 4.3 3 Reviews
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Overview

IT teams usually deal with two headaches at once: too many requests coming in and no clean way to connect support work with what developers are actually building. Jira Service Management solves that by sitting right next to Jira Software, so when a customer reports a bug or an em...

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Free Trial30 Days Starting Price$20 Per month HeadquartersAustralia
#10

ManageEngine Applications Manager

🏆 SW Recommended

Application Monitoring Software and Tool

★★★★☆ 4.6 2 Reviews
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Overview

ManageEngine Applications Manager is a robust software designed for monitoring the performance of applications. It keeps a watchful eye on various aspects like server health, user experience, and application code. With a user-friendly interface, it allows easy configuration of mo...

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Free Trial30 Days Starting PriceContact Vendor HeadquartersUnited States
#11

ManageEngine Endpoint Central

🏆 SW Recommended

Unified Endpoint Management (UEM) & Endpoint protection suite

★★★★☆ 4.8 2 Reviews
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Overview

ManageEngine Endpoint Central is a comprehensive endpoint management solution designed to simplify IT operations. This software offers a unified approach to managing servers, laptops, desktops, smartphones, and tablets, both in-office and remote. Key features include automated pa...

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Free Trial30 Days Starting PriceContact Vendor HeadquartersUnited States
#12

PDQ Deploy & Inventory

🏆 SW Recommended
★★★★☆ 4.9 2 Reviews
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Overview

PDQ Deploy & Inventory is an IT management software suite designed to simplify software deployment and asset tracking for businesses of all sizes. PDQ Deploy automates the deployment of software, patches, and updates across all machines on a network, ensuring that systems are alw...

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Free TrialAvailable Starting Price$12 Per year HeadquartersUnited States
#13

Pulseway

🏆 SW Recommended

Remote monitoring & management that works for you

★★★★☆ 4.8 2 Reviews
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Overview

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system perfo...

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Free TrialAvailable Starting Price$44 Per month HeadquartersIreland
#14

Rippling

🏆 SW Recommended

#1 Workforce Management System

★★★★☆ 4.5 1 Review
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Overview

Rippling is a comprehensive platform that simplifies HR and IT operations. It seamlessly integrates onboarding, payroll, and IT management. With Rippling, employee data is centralized, reducing administrative hassles. The intuitive interface allows easy customization of workflows...

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Compare ServiceNow Problem Management vs Rippling for pricing, features, integrations, and overall business fit.

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Free Trial30 Days Starting PriceContact Vendor HeadquartersUnited States
#15

Remote Desktop Manager

🏆 SW Recommended
★★★★☆ 4.5 7 Reviews
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Overview

Remote Desktop Manager is a comprehensive IT management software designed to streamline the administration and support of remote desktop connections and IT resources. It offers a robust suite of tools that facilitate secure and efficient management of remote connections, credenti...

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Free TrialAvailable Starting Price$3 Per user HeadquartersCanada

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FAQs About ServiceNow Problem Management Alternatives

What are the best alternatives to ServiceNow Problem Management?
Some of the best alternatives to ServiceNow Problem Management include Jira Service Management, Zapier, ServiceNow, ManageEngine Applications Manager, ManageEngine Endpoint Central, Wrike, Remote Desktop Manager, Rippling, Atera, PDQ Deploy & Inventory, Pulseway, Action1, IT Glue, baramundi Management Suite and VantageMDM. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.
Why should I consider alternatives to ServiceNow Problem Management?
There are various reasons why users look for alternatives to ServiceNow Problem Management, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.
Are there free alternatives to ServiceNow Problem Management?

Yes! Depending on the product, you may find:

  • Free Trial options like Jira Service Management, Zapier, ManageEngine Applications Manager, ManageEngine Endpoint Central, Wrike, Remote Desktop Manager, Rippling, Atera, PDQ Deploy & Inventory, Pulseway, Action1 and baramundi Management Suite (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Which alternative to ServiceNow Problem Management is best for small businesses?
Small businesses looking for an easy-to-use and cost-effective alternative to ServiceNow Problem Management can consider Jira Service Management, Zapier, ManageEngine Applications Manager, ManageEngine Endpoint Central, Wrike, Remote Desktop Manager, Rippling, Atera, PDQ Deploy & Inventory, Pulseway, Action1, IT Glue, baramundi Management Suite and VantageMDM. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.
Which ServiceNow Problem Management alternative is best for enterprises?
Enterprises seeking a robust alternative to ServiceNow Problem Management can explore Jira Service Management, ServiceNow, ManageEngine Applications Manager, ManageEngine Endpoint Central, Wrike, Rippling, Atera, Pulseway, Action1, IT Glue and VantageMDM. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.
What are the best cloud-based ServiceNow Problem Management alternatives?
Some of the best cloud-based alternatives to ServiceNow Problem Management include Jira Service Management, Zapier, ServiceNow, ManageEngine Applications Manager, ManageEngine Endpoint Central, Wrike, Remote Desktop Manager, Rippling, Atera, PDQ Deploy & Inventory, Pulseway, Action1, IT Glue, baramundi Management Suite and VantageMDM. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.
Do ServiceNow Problem Management alternatives support mobile apps?
Yes, most ServiceNow Problem Management alternatives provide mobile apps for iOS and Android. Options like Jira Service Management, ServiceNow, ManageEngine Applications Manager, ManageEngine Endpoint Central, Wrike, Remote Desktop Manager, Rippling, Atera, Pulseway, IT Glue and VantageMDM offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.
What’s the final conclusion from SoftwareWorld on ServiceNow Problem Management alternatives?
In conclusion, while ServiceNow Problem Management stands out for its comprehensive features and integration capabilities, organizations should consider alternatives like Jira Service Management for agile environments, Wrike for project management, and ManageEngine for cost-effective solutions. Tools like Rippling and Atera excel in IT management, while Zapier offers automation flexibility. Each platform has unique strengths, so businesses must evaluate their specific needs, team dynamics, and budget constraints to select the most suitable solution for effective problem management and enhanced operational efficiency.
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