OnPay

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Simplify your payroll, taxes, HR and benefits.

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses OnPay

"Small businesses and startups often turn to OnPay when they need a straightforward way to handle payroll without the confusion that comes with overly complex systems. It works well for teams that want accurate, timely payroll without spending hours on setup or manual calculations. HR basics and tax filings are also covered, which helps small teams stay organized. That said, larger companies with multi-state complexity or advanced HR needs may find it limiting over time."
Decision Snapshot

OnPay Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$49 / month
Free Trial30 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

OnPay Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About OnPay

OnPay is a comprehensive, cloud-based payroll software, tailored for small to medium-sized businesses. It stands out for its simplicity and affordability, making payroll processing effortless even for those without prior experience. OnPay efficiently handles all payroll-related tasks, including automatic tax filings and payments, employee self-service portals, and unlimited pay runs. What sets it apart is its flexibility to accommodate various types of compensation, benefits, and deductions, suitable for a diverse range of industries. Additionally, OnPay offers HR tools and compliance features, integrating seamlessly with popular accounting software. Its exceptional customer support makes it a favored choice for businesses seeking a reliable, easy-to-use payroll solution.
Company OnPay
Founded 2011
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 2 languages available
English Spanish
Industries Served 1 industry available
Accounting

Why Choose OnPay

Problem it Solves

  • Problem it Solves Simplifying Payroll Processing For Small Businesses

Target Users

  • Target Users Small Business Owners
  • Target Users HR Managers
  • Target Users Payroll Administrators
  • Target Users Accountants
  • Target Users Office Managers

Core Use Case

  • Core Use Case Process Payroll Efficiently
  • Core Use Case Manage Employee Benefits
  • Core Use Case Automate Tax Filings
  • Core Use Case Track Time And Attendance
  • Core Use Case Simplify HR Tasks

USP

  • USP Streamline Payroll And HR With Ease And Efficiency

Pros

  • Pros Full-service payroll runs in just a few clicks per cycle
  • Pros Transparent flat pricing makes budgeting easy for small businesses
  • Pros Handles all federal, state, and local tax filings automatically
  • Pros New employees can onboard themselves through a clean self-service portal
  • Pros Built-in HR tools cover PTO tracking and offer letters
  • Pros Switching from another payroll provider takes under a day typically
  • Pros Workers' comp administration sits neatly inside the same dashboard
  • Pros Genuinely responsive customer support without being routed through endless menus

Cons

  • Cons Payroll runs smoothly but HR tools feel notably underdeveloped
  • Cons Multi-state payroll handling adds unexpected complexity for growing businesses
  • Cons Reporting flexibility falls short for teams needing deeper workforce insights
  • Cons Phone support access depends heavily on which plan tier you hold
Editorial Buyer Guidance

Who Is OnPay Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Simplifying Payroll Processing For Small Businesses

Target Users

  • Small Business Owners
  • HR Managers
  • Payroll Administrators
  • Accountants
  • Office Managers

Core Use Cases

  • Process Payroll Efficiently
  • Manage Employee Benefits
  • Automate Tax Filings
  • Track Time And Attendance
  • Simplify HR Tasks

Unique Selling Point

Streamline Payroll And HR With Ease And Efficiency

Strengths and Limitations

OnPay Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Full-service payroll runs in just a few clicks per cycle
  • Transparent flat pricing makes budgeting easy for small businesses
  • Handles all federal, state, and local tax filings automatically
  • New employees can onboard themselves through a clean self-service portal
  • Built-in HR tools cover PTO tracking and offer letters
  • Switching from another payroll provider takes under a day typically
  • Workers' comp administration sits neatly inside the same dashboard
  • Genuinely responsive customer support without being routed through endless menus
!

Cons

  • Payroll runs smoothly but HR tools feel notably underdeveloped
  • Multi-state payroll handling adds unexpected complexity for growing businesses
  • Reporting flexibility falls short for teams needing deeper workforce insights
  • Phone support access depends heavily on which plan tier you hold
Category-Based Capabilities

OnPay Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Compliance Software 20 selected features Open category ↗
HIPAA Compliant Compliance Tracking Risk Assessment Environmental Compliance Policy Management Alerts/Escalation ISO Compliance Incident Management Risk Management OSHA Compliance Document Management Task Management Surveys & Feedback Training Management Compliance Management FDA Compliance Audit Management Audit Trail Controls Audit Access Controls/Permissions
Benefits Administration Software 25 selected features Open category ↗
Self Service Portal Vacation/Leave Tracking Performance Management Disability Insurance Administration Time Off Requests Document Management Applicant Tracking Life Insurance Administration Health Insurance Administration Attendance Tracking Benefits Management Compliance Management Retirement Plan Management Reporting/Analytics Recruitment Management Deduction Management Online Benefits Enrollment Compensation Management HR Management Employee Database Sick Leave Tracking Payroll Management HIPAA Compliant Employee Management Training Management
Human Resources Software 27 selected features Open category ↗

OnPay is an easy-to-use HR and payroll software built for small businesses. It handles payroll, employee benefits, and HR tasks like onboarding and time tracking, all in one place. It simplifies compliance, keeps employee records organized, and helps HR teams manage their workforce smoothly and efficiently.

Performance Management Employee Database Applicant Tracking Compensation Management Employee Management Recruitment Management Employee Profiles Succession Planning Benefits Management Time & Attendance Learning & Development Self Service Portal Reporting/Analytics Employee Onboarding Training Management Payroll Management Sick Leave Tracking HR Management Calendar Management Approval Process Control Vacation/Leave Tracking Document Management 360 Degree Feedback Time Off Management Compliance Management Access Controls/Permissions Attendance Tracking
Payroll Software 23 selected features Open category ↗
Check Printing Direct Deposit Compensation Management Tax Compliance Multi-State Compliance Management Alerts/Notifications Approval Process Control Time Tracking Benefits Management Payroll Outsourcing Payroll Reporting Document Management Payroll Management Vacation/Leave Tracking Activity Dashboard Employee Profiles Calendar Management Multi-Country Employee Database Access Controls/Permissions Self Service Portal Reporting & Statistics
Onboarding Software 31 selected features Open category ↗
Training Management Activity Dashboard Employee Portal HR Management Role-Based Permissions Leave Tracking Calendar Management Employee Handbook Alerts/Notifications Compliance Management Document Storage Payroll Management Electronic Signature Activity Tracking Job Description Management Task Management Performance Management Employee Profiles Employee Onboarding Applicant Tracking Recruitment Management Learning Management Benefits Management Feedback Management Self Service Portal Electronic Forms Employee Management Collaboration Tools Mentorship Employee Database Approval Process Control
Direct Deposit Payroll Software 12 selected features Open category ↗
Approval Process Control Dashboard Employee Database Payroll Management Payroll Reporting Tax Compliance Employee Self Service Time Tracking W-2 Preparation Benefits Management Compensation Management Employee Profiles
Connected Applications

OnPay Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

OnPay Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 30 Days
Free Version Not available
Payment Frequency Not available
Basic
$49 Per Month
Monthly cost
$6 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

OnPay Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a OnPay Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Kassaundra K.
Kassaundra K. HR Manager

Easy and Practical Payroll Management

This platform is very user-friendly and lets employees handle many things on their own, like updating tax elections. Both administrators and regular users find it easy to navigate, and viewing W-2s or making necessary changes is straightforward. The only small drawback is that being an admin can limit some personal user capabilities, so certain updates can’t be made from the admin account. Overall, it’s a practical and reliable tool for payroll management.

Reviewed on April, 2025
Jennifer D.
Jennifer D. Director of Development

Payroll Made Simple and Stress-Free

This platform is incredibly user-friendly, which made it easy for me to step in and run payroll even with little prior experience. The interface is intuitive, setting up direct deposit is straightforward, and employees can manage their own logins to access pay stubs and W-2s. I also appreciate the reminders for running payroll ahead of holidays—it’s a small feature that’s really helpful. I honestly can’t think of anything I dislike; if anything, it would be nice to have more flexibility in customizing the W-2 layout. Overall, it’s been a smooth and reliable experience.

Reviewed on April, 2025
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Frequently Asked Questions

OnPay FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

OnPay is a comprehensive, cloud-based payroll software, tailored for small to medium-sized businesses. It stands out for its simplicity and affordability, making payroll processing effortless even for those without prior experience. OnPay efficiently handles all payroll-related tasks, including automatic tax filings and payments, employee self-service portals, and unlimited pay runs. What sets it apart is its flexibility to accommodate various types of compensation, benefits, and deductions, suitable for a diverse range of industries. Additionally, OnPay offers HR tools and compliance features, integrating seamlessly with popular accounting software. Its exceptional customer support makes it a favored choice for businesses seeking a reliable, easy-to-use payroll solution.

  • No, OnPay does not offer a free version.

  • Yes, OnPay offers a free trial.

  • No, Credit Card details are not required for the OnPay trial.

  • OnPay offers the following pricing plans & packages:

    Basic

    $49 Per Month

    Monthly cost

    $6 Per User

  • No, OnPay does not offer an API.

  • OnPay can be integrated with the following applications:

    • QuickBooks Online , Xero , Paychex Flex , Google Workspace , Gusto , Microsoft 365 , Zapier

  • OnPay offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • OnPay offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • OnPay supports the following languages:
    • English , Spanish

  • Following are the typical users of the OnPay:
    • Self-Employed , Small-Business , Midsize-Business

  • OnPay supports the following deployment:
    • Cloud Hosted

  • OnPay supports the following devices and operating systems:
    • Web-Based
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