SoftwareWorld

BigChange

Claim Profile

Explore product information, features, pricing, and buyer feedback.

4.0 2 verified reviews
Visit Website Write a Review
Listed In
SoftwareWorld Editorial Review

Why SoftwareWorld Chooses BigChange

"Field service companies often turn to BigChange because it helps manage jobs, workers, and vehicles without juggling multiple disconnected tools. Scheduling, tracking, and job updates become easier to handle in one place, which saves time for office teams and keeps field staff informed. It works well for businesses that send engineers or technicians out regularly. However, smaller operations with only a handful of staff may find the full feature set more than they actually need day to day."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

BigChange Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.0 / 5
Starting Price£14.95 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited Kingdom
✎
Buyer Contribution

Your BigChange experience can help other buyers

Used BigChange? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

BigChange Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About BigChange

BigChange is an all-in-one scheduling software designed to help businesses streamline their field service operations by effectively managing workforce schedules, job assignments, and customer appointments. The platform provides a real-time view of field operations, enabling businesses to schedule jobs efficiently and allocate resources based on location, availability, and skill set. BigChange offers a mobile app for field workers, allowing them to receive job details, update job statuses, and capture customer signatures on the go. The software’s drag-and-drop scheduling interface makes it easy for managers to reschedule tasks and optimize routes, reducing travel time and improving productivity. BigChange also integrates with CRM and invoicing tools, ensuring seamless coordination between scheduling, customer management, and billing. Ideal for service-based industries such as plumbing, HVAC, and construction, BigChange helps businesses improve operational efficiency, enhance customer satisfaction, and boost profitability through better scheduling and workforce management.
Company BigChange
Founded 2013
Headquarters United Kingdom
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Construction Facilities & Services Security & Investigations

Why Choose BigChange

Problem it Solves

  • Problem it Solves Streamlining Field Service Management For Improved Efficiency And Visibility

Target Users

  • Target Users Field Service Managers
  • Target Users Operations Directors
  • Target Users Fleet Managers
  • Target Users Dispatch Coordinators
  • Target Users Service Technicians

Core Use Case

  • Core Use Case Optimize Workforce Management
  • Core Use Case Streamline Job Scheduling
  • Core Use Case Enhance Mobile Workforce Communication
  • Core Use Case Improve Resource Allocation
  • Core Use Case Track Real-time Job Progress

USP

  • USP Streamline Operations With All-in-one Job Management Software

Pros

  • Pros All-in-one field service platform replacing multiple disconnected tools at once
  • Pros Built-in CRM, scheduling, tracking, and invoicing under one login
  • Pros Live vehicle tracking gives managers real visibility over field teams
  • Pros Job scheduling updates automatically when plans change mid-day
  • Pros Mobile app keeps engineers connected without needing office check-ins
  • Pros Customer communication tools reduce back-and-forth calls significantly
  • Pros Reporting covers financials and operations without needing a separate tool

Cons

  • Cons Reporting customization requires more technical know-how than most field teams expect
  • Cons Mobile app performance can feel inconsistent during high-activity job days
  • Cons Pricing climbs noticeably once larger teams and advanced features come into play
  • Cons New users face a noticeable adjustment period before workflows feel natural
Editorial Buyer Guidance

Who Is BigChange Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Field Service Management For Improved Efficiency And Visibility

Target Users

  • Field Service Managers
  • Operations Directors
  • Fleet Managers
  • Dispatch Coordinators
  • Service Technicians

Core Use Cases

  • Optimize Workforce Management
  • Streamline Job Scheduling
  • Enhance Mobile Workforce Communication
  • Improve Resource Allocation
  • Track Real-time Job Progress

Unique Selling Point

Streamline Operations With All-in-one Job Management Software

Strengths and Limitations

BigChange Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • All-in-one field service platform replacing multiple disconnected tools at once
  • Built-in CRM, scheduling, tracking, and invoicing under one login
  • Live vehicle tracking gives managers real visibility over field teams
  • Job scheduling updates automatically when plans change mid-day
  • Mobile app keeps engineers connected without needing office check-ins
  • Customer communication tools reduce back-and-forth calls significantly
  • Reporting covers financials and operations without needing a separate tool
!

Cons

  • Reporting customization requires more technical know-how than most field teams expect
  • Mobile app performance can feel inconsistent during high-activity job days
  • Pricing climbs noticeably once larger teams and advanced features come into play
  • New users face a noticeable adjustment period before workflows feel natural
Category-Based Capabilities

BigChange Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
CMMS Software 27 selected features Open category ↗ ⌄
Inventory Management Alerts/Notifications Document Management Vendor Management Preventive Maintenance Calibration Management Equipment Tracking Compliance Management Cost Tracking Service History Maintenance Scheduling Task Scheduling Barcode/Ticket Scanning Barcoding/RFID Work Order Management Equipment Maintenance Purchase Order Management Billing & Invoicing Asset Tracking Asset Lifecycle Management Inspection Management Automated Scheduling Historical Reporting Document Storage Facility Scheduling Technician Management Predictive Maintenance
Facility Management Software 34 selected features Open category ↗ ⌄
Residential Properties Commercial Properties Invoice Management Maintenance Management Facility Scheduling Asset Lifecycle Management Audit Management Alerts/Notifications Equipment Management Inspection Management Incident Management Calendar Management Historical Reporting Vendor Management Reporting/Analytics Document Management Compliance Management Fixed Asset Management Visitor Management Access Controls/Permissions Space Management Work Order Management Equipment Maintenance Real Time Notifications Document Storage Contract/License Management Preventive Maintenance Inventory Management Multi-Location Parts Management Communication Management Service Request Management Materials Management Facility Asset Management
Field Service Management Software 24 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Fleet Management Software 28 selected features Open category ↗ ⌄
Mileage Tracking Inventory Management Route Optimization Real Time Updates Billing & Invoicing Employee Management Routing Maintenance Management Route History GPS Motor Pool Real Time Monitoring Dispatch Management Incident Reporting Geographic Maps Delivery Tracking Tire Management Inspection Management Order Management Fuel Management Work Order Management Location Tracking Geolocation Transportation Management Cost Tracking Compliance Management Equipment Maintenance Document Management
Building Maintenance Software 20 selected features Open category ↗ ⌄
Service History Predictive Maintenance Residential Properties Maintenance Scheduling Document Management Vendor Management Inspection Management Alerts/Notifications Contract/License Management Technician Management Billing & Invoicing Calendar Management Job Management Asset Tracking Inventory Management Commercial Properties Task Scheduling Mobile Access Reporting/Analytics Dispatch Management
Calendar Software 12 selected features Open category ↗ ⌄
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration
Contractor Management Software 13 selected features Open category ↗ ⌄
Subcontractor Management Contractor Database Safety Management Qualification Tracking Scheduling Job Management Document Management Budgeting/Forecasting Timesheet Management Multiple Projects Bid Management Compliance Management Project Tracking
Delivery Management Software 12 selected features Open category ↗ ⌄
For Courier Services For Freight Operations Scheduling Delivery Tracking Driver Management Mobile Signature Capture Customer Portal Surveys & Feedback For Restaurants Dispatch Management Routing Driver ETA
Electrical Contractor Software 14 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling GPS Contract/License Management Customer Management Job Scheduling Calendar Management Mobile Access Quotes/Estimates Alerts/Notifications Invoice Management Time Tracking Work Order Management For Commercial and/or Industrial Electrical Contractors
Equipment Maintenance Software 19 selected features Open category ↗ ⌄
Inventory Control Preventive Maintenance Inventory Management Equipment Tracking Inspection Management Work Order Management Asset Lifecycle Management Warranty Tracking Billing & Invoicing Job Management Maintenance Scheduling Multi-Location Fixed Asset Management Reporting/Analytics Inventory Tracking Audit Trail Mobile Access Calibration Management Vendor Management
Garage Door Software 13 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Quotes/Estimates Scheduling Billing & Invoicing Customer Management Equipment Tracking QuickBooks Integration Warranty Tracking Job Costing Dispatch Management Inventory Management Technician Management
Handyman Software 18 selected features Open category ↗ ⌄
Electronic Payments Reporting & Statistics Real-Time Data Customer Database Job Scheduling Timesheet Management Dispatch Management Invoice Management Alerts/Notifications Billing & Invoicing Calendar Management Job Tracking Calendar Sync Payment Processing Quotes/Estimates Mobile Access QuickBooks Integration GPS
HVAC Software 16 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
Inspection Software 14 selected features Open category ↗ ⌄
Report Templates Failed Inspection Tracking Subcontractor Management Dispatch Management Customer Database Image Capture Mobile Access Code Enforcement Corrective and Preventive Actions (CAPA) Alerts/Notifications Compliance Management Real-Time Data Work Order Management Forms Management
Janitorial Software 11 selected features Open category ↗ ⌄
Billing & Invoicing Quality Control Management Surveys & Feedback Time Tracking Employee Scheduling Mobile Access Payroll Management Work Order Management Inventory Management Bid Management Client Management
Job Costing Software 15 selected features Open category ↗ ⌄
Bills of Material Timesheet Management Expense Tracking Job Management Budgeting/Forecasting Labor Cost Reporting Overrun Reporting Billing & Invoicing Document Management Cost Estimating Time Tracking Project Tracking Progress Reports Project Billing Billable Items Tracking
Locksmith Software 9 selected features Open category ↗ ⌄
Inventory Management Dispatch Management Scheduling CRM Mobile Access Billing & Invoicing Work Order Management Payment Processing GPS
Maintenance Management Software 18 selected features Open category ↗ ⌄
Technician Management Predictive Maintenance Document Management Audit Trail Inspection Management Mobile Access Inventory Management Calibration Management Scheduling Third-Party Integrations Multi-Location Calendar Management Service History Key & Lock Management Billing & Invoicing Activity Dashboard Reporting & Statistics Vendor Management
Pest Control Software 13 selected features Open category ↗ ⌄
Fleet Management Quotes/Estimates Pest Activity Tracking Routing Electronic Signature Technician Management Billing & Invoicing Customer Database Calendar Management Dispatch Management Job Scheduling Pesticide Usage Tracking Customer History
Plumbing Software 13 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking
Plumbing Estimating Software 12 selected features Open category ↗ ⌄
Cost Database Quotes/Estimates Cost Estimating Contract/License Management Commercial/Industrial For General Contractors Takeoff Invoice Management Document Storage Bid Management Template Management Visual Assemblies
Preventive Maintenance Software 13 selected features Open category ↗ ⌄
Asset Tracking Inventory Management Inspection Management Reminders Work Order Management Mobile Access Maintenance Scheduling Calendar Management Purchase Order Management Predictive Maintenance Equipment Tracking Scheduling Vendor Management
Public Works Software 18 selected features Open category ↗ ⌄
Contract/License Management Billing & Invoicing Data Import/Export Project Management Document Management Inventory Management Compliance Management Mobile Access Customer Database Job Costing Reporting & Statistics Alerts/Notifications Service Request Management Equipment Maintenance GPS Fleet Management Facility Management Artificial Intelligence
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Security System Installer Software 16 selected features ⌄
Document Imaging Customer Management Job Tracking Mobile Access Billing & Invoicing Job Costing Quotes/Estimates GPS Inventory Management Lead Management Routing Customizable Reports Document Storage Work Order Management Third-Party Integrations Invoice Management
Service Dispatch Software 17 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History
Work Order Software 16 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management
Connected Applications

BigChange Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 9 integrations
Pricing Information

BigChange Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency GBP (£)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Vehicle Tracking
£14.95 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

BigChange Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a BigChange Review ↗
4.0
Based on 2 approved reviews
5 stars 38%
4 stars 25%
3 stars 38%
2 stars 0%
1 star 0%
Abby J.
Abby J. Operations Support Supervisor

Reliable Job Management with Some Limitations

BigChange has proven to be a solid and straightforward system for managing jobs, quotes, contracts, purchase orders, and engineer scheduling, especially once the initial setup is complete. Its customizable features allow adapting workflows and creating personalized report templates. Early on, the platform showed promise with frequent updates and responsive customer service. However, recent development and service levels have declined, with several requested enhancements remaining unimplemented. Limitations include the lack of a fully integrated asset management system, challenges with stock and timesheet management, and additional costs for developments that could benefit all users. While effective for daily operations, some advanced needs remain unmet.

Reviewed on July, 2023
Jason C.
Jason C. New Business Director

Comprehensive Solution for Fire & Security

BigChange is well-suited for the Fire & Security industry, offering all the essential features for managing jobs, employees, customers, and administrative tasks. The system is generally easy to use and well-received by field engineers. Key highlights include job management, scheduling, and tracking, which integrates seamlessly with the scheduling diary. The main drawbacks are the time-intensive setup and data import process, as well as the stock and equipment management, which could be improved.

Reviewed on June, 2023
Alternative Products

Top BigChange Alternatives

Explore leading products commonly evaluated alongside BigChange.

View All BigChange Alternatives ↗

Samsara

FieldPulse Verified Profile

Verizon Connect

ServiceMax

Frequently Asked Questions

BigChange FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

BigChange is an all-in-one scheduling software designed to help businesses streamline their field service operations by effectively managing workforce schedules, job assignments, and customer appointments. The platform provides a real-time view of field operations, enabling businesses to schedule jobs efficiently and allocate resources based on location, availability, and skill set. BigChange offers a mobile app for field workers, allowing them to receive job details, update job statuses, and capture customer signatures on the go. The software’s drag-and-drop scheduling interface makes it easy for managers to reschedule tasks and optimize routes, reducing travel time and improving productivity. BigChange also integrates with CRM and invoicing tools, ensuring seamless coordination between scheduling, customer management, and billing. Ideal for service-based industries such as plumbing, HVAC, and construction, BigChange helps businesses improve operational efficiency, enhance customer satisfaction, and boost profitability through better scheduling and workforce management.

  • No, BigChange does not offer a free version.

  • Yes, BigChange offers a free trial.

  • No, Credit Card details are not required for the BigChange trial.

  • BigChange offers the following pricing plans & packages:

    Vehicle Tracking

    £14.95 Per Month

  • BigChange supports the following payment frequencies:

    • Monthly Subscription

  • No, BigChange does not offer an API.

  • BigChange can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , Google Workspace , HubSpot CRM , Slack , Microsoft Outlook , Microsoft Teams , Zapier

  • BigChange offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • BigChange offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • BigChange supports the following languages:
    • English

  • Following are the typical users of the BigChange:
    • Self-Employed , Small-Business , Midsize-Business

  • BigChange supports the following deployment:
    • Cloud Hosted

  • BigChange supports the following devices and operating systems:
    • Web-Based
Are you an authorized BigChange representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Claim Profile Profile Support
Write a Review Visit Website ↗
Get Expert Help