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Top 10 Online CRM Software in Australia

Online CRM software is a vital tool for Australian businesses aiming to improve customer relationships, streamline sales processes, and enhance marketing efforts. These cloud-based solutions provide a centralized platform for managing customer data, tracking interactions, and analyzing sales performance. With features such as lead management, automated follow-ups, and reporting dashboards, online CRM software helps organizations foster stronger connections with customers and drive revenue growth. One of the significant advantages of online CRM systems is their accessibility. Sales teams can access critical information from anywhere, enabling remote work and collaboration. Integration with other business tools, such as email marketing platforms and project management software, enhances the overall functionality of the CRM, providing a more comprehensive view of customer engagement. Moreover, online CRM solutions often include analytics and reporting features that offer insights into customer behavior and sales trends, empowering businesses to make data-driven decisions. Explore the top 10 online CRM software options available in Australia to find the ideal solution that aligns with your organization’s goals, enhances customer experiences, and drives business success.
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★★★★★4.6 average rating from 31 reviews
Last Updated: October 12, 2026
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Complete Product Directory

List of Top Online CRM Software in Australia

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Online CRM Software Australia Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

11 products shown
#1

Creatio

🏆 SW Recommended

Agentic CRM & Workflow Platform with No-Code and AI at Its Core

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Overview

Creatio is a CRM platform powered by AI agents that enables organizations to manage customer relationships anytime and from any location. Its no-code architecture allows for rapid deployment, easy customization, and continuous optimization of workflows. AI agents automate tasks,...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#2

Bigin by Zoho CRM

The easiest CRM to manage your customers

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Overview

Bigin by Zoho CRM is a streamlined and user-friendly CRM solution, designed specifically for small businesses. It focuses on simplifying customer relationship management processes. The software offers essential features like contact and deal management, enabling businesses to eff...

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Free Trial15 Days Starting Price$7 Per month HeadquartersUnited States
#3

Pipedrive

🏆 SW Recommended

Sales CRM & Pipeline Management Software

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Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

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Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States
#4

Salesforce Sales Cloud

🏆 SW Recommended

Build strong customer relationships and grow revenue with a single source of truth.

★★★★★ 5.0 (2 Reviews)
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Overview

Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close d...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#5

Capsule CRM

🏆 SW Recommended

Your business brain, now with 100% less panic

★★★★★ 5.0 (1 Reviews)
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Overview

Capsule CRM is a top-class and user-friendly software designed to streamline customer relationship management for businesses of all sizes. With its intuitive interface, Capsule CRM helps teams organize contacts, track interactions, and manage sales pipelines efficiently. The plat...

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Free Trial14 Days Starting Price$18 Per month HeadquartersUnited Kingdom
#6

SugarCRM

🏆 SW Recommended

A CRM Platform that Customers Love

★★★★☆ 4.6 (11 Reviews)
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Overview

SugarCRM is a customer relationship management tool designed to streamline business processes. It centralizes customer data, making it easy to access and manage. The platform offers sales automation, enhancing efficiency in tracking leads and opportunities. Marketing tools are in...

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Free TrialNA Starting Price$59 Per month HeadquartersUnited States
#7

Nimble

🏆 SW Recommended

CRM Software To Grow Your Business

★★★★☆ 4.6 (15 Reviews)
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Overview

Nimble is a straightforward CRM tool, designed for efficient contact management and relationship building. It integrates social media profiles, enriching customer data. The platform simplifies tracking interactions, ensuring follow-ups are timely. Nimble's calendar and task manag...

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Free Trial14 Days Starting Price$24.90 Per month HeadquartersUnited States
#8

OnePageCRM

Top-rated CRM for Consulting and Professional Services

★★★★☆ 4.5 (2 Reviews)
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Overview

OnePageCRM is a streamlined customer relationship management (CRM) tool designed for simplicity and efficiency, especially for small businesses. Its central feature is the 'Action Stream', a to-do list that prioritizes customer follow-ups, ensuring consistent engagement and lead...

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Free TrialAvailable Starting Price$19.95 Per month HeadquartersUnited States
#9

HubSpot CRM

🏆 SW Recommended

Free CRM Software & Tools for Your Whole Team

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Overview

HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers...

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Free TrialAvailable Starting Price$752 Per month HeadquartersUnited States
#10

Freshsales

🏆 SW Recommended

Easy Sales CRM Software

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Overview

Freshsales is a customer relationship management (CRM) software that caters to businesses of all sizes. It streamlines the sales process by offering lead scoring, email tracking, and sales pipeline management in a single platform. Freshsales provides a 360-degree view of customer...

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Free TrialAvailable Starting Price₹999 Per month HeadquartersUnited States
#11

EngageBay CRM

🏆 SW Recommended

All-in-One CRM - Marketing, Sales & Support Software

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Overview

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities....

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Free TrialAvailable Starting Price$12.74 Per month HeadquartersUnited States

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