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Best HR Case Management Software for Small Businesses (Free & Paid)
HR Case Management Software is designed to streamline the way businesses handle employee inquiries and issues. It serves as a centralized system where all HR-related cases—such as questions about benefits, company policies, or workplace concerns—are logged, tracked, and resolved. For small businesses, this software is a game-changer. It ensures that no employee query falls through the cracks, improving response times and overall employee satisfaction. The software keeps a detailed record of all communications, which is crucial for resolving disputes and ensuring compliance with legal requirements. It also helps in organizing and prioritizing cases based on urgency or complexity. By automating routine tasks, it reduces the workload on limited HR staff. For small businesses aiming to provide efficient and effective HR support without overwhelming their resources, HR Case Management Software is an ideal solution. If you're interested in enhancing your HR services, here are some software options to choose from.
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List of Top HR Case Management Software for Small Businesses
Zoho People is a cloud-based HR management software designed to cater to the needs of businesses of all sizes, offering a suite of customizable modules to manage and streamline every aspect of HR workflows. From onboarding new hires, tracking time & attendance, and managing leave to conducting performance appraisals, Zoho People automates HR processes, thereby reducing manual work and increasing e... Read more about Zoho People
30 Days
$48 Per month
United States
Workday Human Capital Management (HCM) is a user-friendly cloud-based software designed to streamline and manage various aspects of human resources. With a focus on simplicity, it offers modules for core HR functions, including employee data management, payroll, and time tracking. Workday HCM provides insightful analytics, enabling organizations to make data-driven decisions for workforce planning... Read more about Workday HCM
NA
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United States
ServiceNow HR Service Delivery
Streamline HR workflows, boost enterprise HR productivity, and improve employee satisfaction.
ServiceNow HR Service Delivery is a dynamic software solution tailored for modern HR management. It streamlines HR processes by centralizing them into a single, easy-to-navigate platform. This tool excels in automating routine tasks, from onboarding to employee service requests, freeing up HR professionals to focus on more strategic initiatives. ServiceNow's intuitive interface ensures a seamless ... Read more about ServiceNow HR Service Delivery
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United States
UKG HR Service Delivery is a specialized software designed to streamline and enhance the human resources experience in organizations. Its standout feature is the employee file management system, which provides a secure, organized way to store and access employee documents. The software's intuitive self-service portal empowers employees to handle their HR requests and information independently, boo... Read more about UKG HR Service Delivery
NA
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United States
AllVoices is a groundbreaking employee relations management platform designed to revolutionize workplace communication. With its user-friendly interface, employees can anonymously report feedback, concerns, or suggestions, fostering a culture of openness and trust. This innovative tool supports various categories like HR issues, culture, and workplace improvement, ensuring a comprehensive feedback... Read more about AllVoices
NA
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United States
Ciphr HR is a comprehensive platform designed to simplify human resources management for businesses. This cloud-hosted system provides an organized space for tasks such as employee data management, recruitment, and performance tracking. With Ciphr HR, companies can efficiently handle HR processes, ensuring a streamlined and effective approach. The platform's user-friendly interface makes it access... Read more about Ciphr
NA
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United Kingdom
Dovetail Software is a comprehensive HR case management and employee engagement solution specifically designed to improve HR efficiency and employee experience. The software boasts a powerful case management tool, which helps in organizing and resolving HR inquiries swiftly. Its self-service portal is a standout feature, offering employees easy access to HR resources and the ability to manage thei... Read more about Dovetail
NA
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United States
Case IQ, formerly known as i-Sight, is a case management software primarily used for investigations and compliance management. It helps in organizing and tracking various types of cases, such as fraud, employee misconduct, and customer complaints. The software enables users to collect and store data securely, streamline case assignment, and manage workflows efficiently. Its features include custom... Read more about Case IQ (Formerly i-Sight)
NA
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Canada
PMG Platform
Low-code platform that allows you to configure applications and automation solutions to succeed in your digital business initiatives.
PMG Platform is a robust platform that excels in low-code development. It enables efficient orchestration of business processes with its powerful workflow engine. This engine expertly connects tasks and integrates with third-party systems, blending automation with crucial human insights. A standout module is PMG's Case Central™, a dynamic case management framework that consolidates both planned ... Read more about PMG Platform
NA
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United States
Vault Platform is a cutting-edge software solution designed to revolutionize the way organizations handle internal ethics hotlines and compliance issues. Its standout feature is the secure and anonymous reporting tool, empowering employees to report misconduct like harassment or fraud without fear of backlash. The platform's user-friendly interface ensures easy navigation and engagement for all em... Read more about Vault Platform
NA
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United Kingdom
Ethena is a modern, innovative compliance training software tailored to meet the evolving needs of today's workforce. Its unique approach lies in delivering bite-sized, engaging training content that is both relevant and memorable. Ethena's training modules cover a wide range of topics, including sexual harassment, diversity, ethics, and data security, ensuring comprehensive compliance education. ... Read more about Ethena
NA
$20 Per year
United States
Sunrise HR Case Management (HRCM) is a versatile and efficient software solution designed to streamline HR processes and enhance employee support. Its core strength lies in its ability to manage and resolve HR cases quickly and effectively. With an intuitive interface, Sunrise HRCM simplifies the submission and tracking of employee queries, from benefits inquiries to workplace concerns. The softwa... Read more about Sunrise HR Case Management (HRCM)
Available
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United Kingdom
Syntrio is a forward-thinking software focused on ethics hotline and compliance training designed to address the evolving educational needs of modern workplaces. Its primary strength lies in its extensive library of training modules, covering crucial topics like workplace harassment, diversity and inclusion, and data security. These modules are crafted to be engaging and interactive, enhancing the... Read more about Syntrio
30 Days
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United States
NotMe Solutions is an innovative software designed to enhance workplace integrity and safety. It stands out as a reporting tool that allows employees to anonymously report misconduct, such as harassment or ethical breaches, fostering a secure and trustworthy work environment. The platform's strength lies in its simplicity and accessibility, making it easy for employees of all tech levels to use. N... Read more about NotMe Solutions
NA
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United States
Ethicontrol is a comprehensive ethics hotline and compliance management software designed to create a transparent and accountable workplace environment. It stands out with its anonymous reporting system, enabling employees to safely report unethical behavior or compliance issues without fear of vengeance. Ethicontrol's intuitive interface makes it easy to navigate, encouraging more active particip... Read more about Ethicontrol
NA
$89 Per month
Estonia
LBi HR HelpDesk is a dynamic and user-centric software solution designed to revolutionize the way HR departments manage employee inquiries and issues. Key to its functionality is a powerful ticketing system that organizes and tracks all HR-related queries, ensuring timely and effective resolutions. The software's intuitive interface makes it easy for employees to submit their concerns and for HR p... Read more about LBi HR HelpDesk
Available
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United States
Workpro HR Case Management is a specialized software designed to streamline and enhance HR processes within organizations. It excels in handling a wide array of HR cases, from employee grievances to performance management, with efficiency and confidentiality. The software's standout feature is its user-friendly case tracking system, which allows HR teams to manage cases from inception to resolutio... Read more about Workpro HR Case Management
Available
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United Kingdom
Infotrack HRMS is a specialized human resource management system developed to optimize HR operations in businesses. Its core strength lies in its comprehensive suite of features, including employee data management, payroll processing, leave and attendance tracking, and recruitment handling. The software offers a centralized database, making employee information easily accessible and manageable. In... Read more about Infotrack HRMS
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India
QkrHR’s HR Case Management Software streamlines the resolution of employee issues and inquiries. Efficiently track and manage HR cases, ensuring timely and accurate responses. Enhance employee satisfaction and maintain compliance with robust case tracking features. QkrHR provides a comprehensive solution for managing complex HR scenarios, improving overall HR case handling and documentation.
NA
$50 Per month
India
SourceGeek is an innovative self service platform particularly designed for recruiters, sourcers, and HR professionals to streamline their complex task of candidate search and outreach process. Using advanced LinkedIn Automation and AI technology, our platform automates the tedious task of sourcing candidates, allowing users to focus on high value activities.
7 Days
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Netherlands
OneDeck empowers businesses of all sizes and industries to optimize their processes, enhance collaboration, and make informed decisions And We are a comprehensive business management platform designed to streamline operations, boost productivity, and drive success. With customizable boards, intelligent automation, seamless integration, robust reporting, and an intuitive Document Builder, With One... Read more about OneDeck
Available
$8 Per month
Israel
SWARM HR - Software for Workforce automation and resource management is a HR management software suite with a comprehensive set of features that can help businesses make the best use of their workforce full potential. In part, it can help businesses by automating the routine processes that keep them running in a smooth and uninterrupted manner, thus freeing their workforces to focus on other matt... Read more about SwarmHR
NA
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United States