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01
Multi-Client Account Management
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Keeps inventory, workflows, rates, reports, and permissions separate for each logistics customer while giving operators centralized control.
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Create Client Account
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Assign Rules / Locations / Rates
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Process Client Activity
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Report by Account
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Client-level data separation
Account-specific workflows and permissions
Consolidated operator visibility
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02
Warehouse & Inventory Management
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Tracks stock by warehouse, bin, status, lot, serial number, and client while supporting receiving, putaway, moves, and cycle counts.
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Receive Inventory
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Put Away / Move Stock
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Track Quantity & Location
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Reconcile Counts
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Bin, lot, serial, and expiration tracking
Real-time available vs. allocated inventory
Multi-warehouse and cycle-count support
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03
Inbound Receiving & Putaway
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Manages advance shipment notices, receiving, inspection, labeling, exceptions, and storage placement for incoming client goods.
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Receive ASN / PO
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Scan & Verify Goods
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Record Exceptions
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Direct Putaway
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ASN and blind receiving options
Damage, shortage, and overage workflows
Rule-based putaway logic
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04
Order Fulfillment & Picking
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Controls order allocation, picking, packing, verification, staging, and outbound preparation across multiple client accounts.
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Import Order
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Allocate Inventory
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Pick & Pack
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Stage for Shipment
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Wave, batch, zone, and discrete picking
Scan-based verification
Client-specific packing and labeling rules
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05
Shipping & Carrier Management
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Compares services, creates labels, produces shipping documents, tracks parcels, and communicates shipment status to clients and recipients.
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Pack Order
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Select Carrier / Service
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Generate Label & Documents
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Track Shipment
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Multi-carrier rate and service support
Parcel, LTL, and freight capabilities
Tracking and shipment-status synchronization
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06
Returns & Reverse Logistics
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Manages returned goods from authorization through receiving, inspection, disposition, restocking, repair, or disposal.
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Create Return / RMA
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Receive Returned Item
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Inspect & Classify
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Restock / Repair / Dispose
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RMA and return authorization workflows
Condition and disposition tracking
Client-specific return rules and charges
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07
3PL Billing & Rate Management
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Captures billable services such as storage, receiving, picking, packing, shipping, handling, kitting, and other value-added work.
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Perform Warehouse Activity
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Apply Client Rate Rule
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Capture Charge
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Generate Billing Data / Invoice
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Flexible client-specific rate cards
Storage and accessorial charge automation
Billing audit and adjustment controls
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08
Client Portal & Self-Service Visibility
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Gives customers secure access to inventory, orders, receipts, shipments, reports, billing information, and selected self-service actions.
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Client Signs In
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Load Account Data
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View / Submit Information
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Track Status
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Branded portal and role permissions
Real-time inventory and order visibility
Downloadable reports and self-service actions
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09
Kitting & Value-Added Services
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Supports assembly, bundling, labeling, repacking, customization, quality checks, and other services performed on behalf of clients.
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Create Service Work Order
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Allocate Components
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Perform Value-Added Work
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Update Inventory & Charges
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Kitting and light-assembly workflows
Component consumption and finished-goods tracking
Automatic service charge capture
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10
3PL Analytics & Operational Reporting
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Tracks inventory accuracy, fulfillment speed, labor activity, order performance, storage utilization, billing, and client service metrics.
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Collect Operational Data
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Calculate Warehouse / Client KPIs
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Build Dashboards
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Improve Operations
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Client-level and network-wide dashboards
Order, inventory, labor, and billing KPIs
Scheduled and custom reporting
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11
ERP, EDI, eCommerce & API Integrations
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Connects 3PL operations with client ERP systems, marketplaces, shopping carts, carriers, EDI networks, accounting tools, and other business applications.
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Connect Client / Business Systems
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Sync Orders / Inventory / ASNs
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Execute 3PL Workflow
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Return Status / Billing Data
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API, EDI, ERP, and eCommerce connectors
Two-way order and inventory synchronization
Integration monitoring and error handling
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