ShipHero

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Fully featured Warehouse Management System designed for DTC brands and 3PL.

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses ShipHero

"Fulfillment teams that handle high order volumes often find ShipHero a practical fit for managing warehouse operations and shipping without constant manual effort. It works well for eCommerce brands that need better visibility into inventory and order flow across multiple locations. Smaller teams especially benefit from having fewer steps between receiving and shipping orders. That said, very small businesses or those just starting out may find the pricing and feature depth more than they actually need."
Decision Snapshot

ShipHero Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$935 / month
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

ShipHero Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About ShipHero

ShipHero is a warehouse management and fulfillment software designed to help ecommerce brands and third-party logistics providers manage inventory, process orders, and streamline shipping operations from a single system. The cloud-based platform connects inventory tracking, order management, and warehouse workflows so teams can maintain real-time visibility into stock levels and fulfillment activities. By centralizing these operations, businesses can coordinate receiving, picking, packing, and shipping tasks while reducing manual processes that slow down warehouse productivity.

The system also provides automation tools, mobile pick-and-pack workflows, shipping integrations, and reporting dashboards that help warehouse teams process orders faster and with greater accuracy. Businesses can integrate the platform with ecommerce channels such as Shopify, Amazon, and WooCommerce to synchronize inventory and order data across sales channels. With real-time insights and automation capabilities, ShipHero enables logistics teams to improve fulfillment accuracy, increase operational efficiency, and scale warehouse operations as order volumes grow.
Company ShipHero
Founded 2012
Headquarters United States
Employees 101-500

Support

Email Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Mac

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Manufacturing Retail Third-Party Logistics Warehousing

Why Choose ShipHero

Problem it Solves

  • Problem it Solves Efficiently Managing And Fulfilling E-commerce Orders And Inventory

Target Users

  • Target Users E-commerce Business Owners
  • Target Users Warehouse Managers
  • Target Users Logistics Coordinators
  • Target Users Inventory Specialists
  • Target Users Retail Operations Managers

Core Use Case

  • Core Use Case Optimize Inventory Management
  • Core Use Case Streamline Order Fulfillment
  • Core Use Case Enhance Shipping Processes
  • Core Use Case Improve Warehouse Efficiency
  • Core Use Case Track Shipments In Real-time

USP

  • USP Streamline Your ECommerce Fulfillment With ShipHero's Efficient Solutions

Pros

  • Pros Warehouse management platform improves order fulfillment and inventory tracking workflows
  • Pros Automation tools help ecommerce businesses reduce manual shipping operations
  • Pros Mobile barcode scanning improves warehouse accuracy and operational efficiency
  • Pros Integrates well with ecommerce marketplaces and shipping carriers
  • Pros Real time inventory visibility supports multi warehouse management effectively

Cons

  • Cons Implementation can require operational adjustments for warehouse teams
  • Cons Pricing may feel expensive for smaller ecommerce businesses
  • Cons Advanced workflow customization can involve additional setup effort
Editorial Buyer Guidance

Who Is ShipHero Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Efficiently Managing And Fulfilling E-commerce Orders And Inventory

Target Users

  • E-commerce Business Owners
  • Warehouse Managers
  • Logistics Coordinators
  • Inventory Specialists
  • Retail Operations Managers

Core Use Cases

  • Optimize Inventory Management
  • Streamline Order Fulfillment
  • Enhance Shipping Processes
  • Improve Warehouse Efficiency
  • Track Shipments In Real-time

Unique Selling Point

Streamline Your ECommerce Fulfillment With ShipHero's Efficient Solutions

Strengths and Limitations

ShipHero Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Warehouse management platform improves order fulfillment and inventory tracking workflows
  • Automation tools help ecommerce businesses reduce manual shipping operations
  • Mobile barcode scanning improves warehouse accuracy and operational efficiency
  • Integrates well with ecommerce marketplaces and shipping carriers
  • Real time inventory visibility supports multi warehouse management effectively
!

Cons

  • Implementation can require operational adjustments for warehouse teams
  • Pricing may feel expensive for smaller ecommerce businesses
  • Advanced workflow customization can involve additional setup effort
Category-Based Capabilities

ShipHero Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Inventory Management Software 33 selected features Open category ↗ ⌄
Reorder Management Vendor Managed Inventory Barcode/Ticket Scanning Returns Management Multi-Currency Sales Reports Purchase Order Management Inventory Optimization Inventory Management Real Time Data Multi-Channel Management Cost Tracking Invoice Management Retail Inventory Management Kitting eCommerce Management Customer Database Product Identification Shipping Management Reporting/Analytics Multi-Location Inventory Control Forecasting Warehouse Management Supplier Management Point of Sale (POS) Alerts/Notifications Accounting Integration Status Tracking Order Management Inventory Auditing Inventory Replenishment Artificial Intelligence
Warehouse Management Software 34 selected features Open category ↗ ⌄
Real Time Synchronization Shipping Management Receiving/Putaway Management Multi-Location Forecasting 3PL Management Status Tracking Returns Management Quality Management Barcoding/RFID Alerts/Notifications Inventory Management Invoice Management Accounting Inventory Tracking Real Time Data Kitting Sales Orders Serial Number Tracking Inventory Replenishment Shipping Labels Purchase Order Management Real Time Reporting Inventory Optimization Supplier Management Order Entry Order Management Purchasing & Receiving Stock Management eCommerce Management Bills of Material Order Tracking Multi-Channel Management Artificial Intelligence
Barcode Software 33 selected features Open category ↗ ⌄
Serial Number Tracking Barcode Recognition Purchasing & Receiving Activity Tracking Supplier Management Mobile Access Inventory Tracking Order Tracking Returns Management Multi-Channel Management Billing & Invoicing Shipping Labels Shipping Management Stock Management Sales Orders Inventory Replenishment Location Tracking Purchase Order Management Barcode Printing Audit Management Invoice Management Label Templates Multi-Location Label Printing Inventory Optimization Barcode/Ticket Scanning Inventory Management Barcoding/RFID Order Management Warehouse Management Cost Tracking Audit Trail Artificial Intelligence
eCommerce Software 31 selected features Open category ↗ ⌄
Shipping Management Multi-Store Activity Dashboard Order Tracking Customer Accounts Promotions Management Returns Management Multi-Channel Management Loyalty Program Multi-Channel Marketing CRM Website Management Data Synchronization Email Marketing Kitting Content Management Sales Orders SEO Management Multi-Currency Inventory Management Campaign Management Order Management Multi-Location Shopping Cart Electronic Payments Credit Card Processing Reviews Management Data Security Discount Management Purchase Order Management Artificial Intelligence
Shipping Software 34 selected features Open category ↗ ⌄
Shipping Services Integration Bills of Lading Label Printing Freight Shipping Inventory Management Delivery Tracking Alerts/Notifications Air Shipping Status Tracking Quotes/Estimates Ground Shipping Shipping Labels Invoice Management Transportation Management Ocean Shipping Parcel Shipping Multi-Location Customer Database Warehouse Management Shipping Management Order Tracking Returns Management Import/Export Management Shipment Price Calculation Order Management Barcode/Ticket Scanning Purchase Order Management Shipment Tracking Supplier Management Claims Management eCommerce Management Reporting/Analytics Discount Management Artificial Intelligence
Order Fulfillment Software 16 selected features Open category ↗ ⌄
Inventory Management Order Management Delivery Management Shipping Management Order Fulfillment Warehouse Management Returns Management Alerts/Notifications Third-Party Integrations Reporting/Analytics Billing & Invoicing Order Tracking Assignment Management Client Portal Supplier Management Artificial Intelligence
Connected Applications

ShipHero Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

ShipHero Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

ShipHero Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a ShipHero Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Benedicta S.
Benedicta S. Student

Effortless eCommerce Management with ShipHero

Using ShipHero has been an excellent experience from start to finish. The software makes managing eCommerce orders simple and efficient, saving time and streamlining operations. Everything works smoothly, and I haven’t encountered any issues. I highly recommend ShipHero to anyone looking for a reliable solution for their online business.

Reviewed on February, 2025
Shannen D.
Shannen D. Owner

Exceptional Service and User-Friendly Experience

Our experience has been absolutely wonderful! The staff is friendly, knowledgeable, and attentive to every detail, making the whole process smooth and enjoyable. The platform is easy to use, offers great pricing for shipping, and customer service is always quick to respond and helpful. Even though I haven’t been using it for long, everything has been seamless, and I would definitely recommend it to anyone.

Reviewed on January, 2025
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Frequently Asked Questions

ShipHero FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

ShipHero is a warehouse management and fulfillment software designed to help ecommerce brands and third-party logistics providers manage inventory, process orders, and streamline shipping operations from a single system. The cloud-based platform connects inventory tracking, order management, and warehouse workflows so teams can maintain real-time visibility into stock levels and fulfillment activities. By centralizing these operations, businesses can coordinate receiving, picking, packing, and shipping tasks while reducing manual processes that slow down warehouse productivity.

The system also provides automation tools, mobile pick-and-pack workflows, shipping integrations, and reporting dashboards that help warehouse teams process orders faster and with greater accuracy. Businesses can integrate the platform with ecommerce channels such as Shopify, Amazon, and WooCommerce to synchronize inventory and order data across sales channels. With real-time insights and automation capabilities, ShipHero enables logistics teams to improve fulfillment accuracy, increase operational efficiency, and scale warehouse operations as order volumes grow.

  • No, ShipHero does not offer a free version.

  • No, ShipHero does not offer any free trial.

  • Yes, ShipHero offers an API.

  • ShipHero can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , NetSuite , BigCommerce , Shopify , WooCommerce , ShipStation , Zapier , EasyPost , Shippo

  • ShipHero offers support with the following options:
    • Email , Chat , Knowledge Base

  • ShipHero offers training with the following options:
    • In-person , Webinar , Documentation

  • ShipHero supports the following languages:
    • English

  • Following are the typical users of the ShipHero:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • ShipHero supports the following deployment:
    • Cloud Hosted

  • ShipHero supports the following devices and operating systems:
    • Web-Based , iPhone , Mac
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