ShareFile

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Securely send, store, and share files – plus discover document workflows designed to improve your client experience.

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses ShareFile

"Businesses that handle a lot of client documents often find ShareFile a practical choice for secure file sharing and storage. It works well for teams that regularly send sensitive files and need a more organized way to manage that process. Professional service firms tend to appreciate the focus on security and client-facing workflows. That said, smaller teams with basic storage needs may find the pricing less justified compared to simpler alternatives."
Decision Snapshot

ShareFile Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$16 / month
Free Trial30 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

ShareFile Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About ShareFile

ShareFile, developed by Citrix, is a powerful file-sharing and collaboration tool designed for businesses of all sizes. Its key strength lies in its ability to securely share large files and sensitive documents with ease. ShareFile supports cloud-based storage, ensuring accessibility from anywhere and enhancing remote work capabilities. The software offers robust security features, including encryption and customizable access controls, to protect confidential data. It stands out for its seamless integration with various email and productivity tools, streamlining workflow processes. ShareFile also includes real-time tracking and alerts for file activity, adding an extra layer of control and insight. With its user-friendly interface, ShareFile simplifies collaboration and file management, making it an essential tool for efficient business operations.
Company ShareFile
Founded -
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 7 languages available
Chinese English French German Japanese Korean Spanish
Industries Served 1 industry available
Information Technology & Services

Why Choose ShareFile

Problem it Solves

  • Problem it Solves Securely Share And Collaborate On Files With Ease

Target Users

  • Target Users Small Business Owners
  • Target Users IT Professionals
  • Target Users Remote Workers
  • Target Users Legal Professionals
  • Target Users Healthcare Providers

Core Use Case

  • Core Use Case Share And Collaborate On Files
  • Core Use Case Securely Store Documents
  • Core Use Case Manage User Access And Permissions
  • Core Use Case Track File Activity And Version History
  • Core Use Case Integrate With Third-party Applications

USP

  • USP Effortless File Sharing With Top-notch Security And Seamless Collaboration

Pros

  • Pros Secure file sharing built specifically for client-facing business workflows
  • Pros Large file transfers handled without the typical size restrictions
  • Pros Client portal gives external users a clean, professional experience
  • Pros Built-in e-signatures remove the need for separate signing tools
  • Pros Audit trails make compliance tracking straightforward for regulated industries
  • Pros Deep integration with Microsoft Office tools saves constant app switching
  • Pros Mobile app performs reliably for document access while traveling

Cons

  • Cons Mobile and desktop experiences feel noticeably inconsistent for everyday users
  • Cons Pricing climbs quickly once team size or storage needs grow
  • Cons Folder permission management becomes cumbersome at larger organizational scales
  • Cons Onboarding non-technical users takes more hand-holding than expected
Editorial Buyer Guidance

Who Is ShareFile Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Securely Share And Collaborate On Files With Ease

Target Users

  • Small Business Owners
  • IT Professionals
  • Remote Workers
  • Legal Professionals
  • Healthcare Providers

Core Use Cases

  • Share And Collaborate On Files
  • Securely Store Documents
  • Manage User Access And Permissions
  • Track File Activity And Version History
  • Integrate With Third-party Applications

Unique Selling Point

Effortless File Sharing With Top-notch Security And Seamless Collaboration

Strengths and Limitations

ShareFile Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Secure file sharing built specifically for client-facing business workflows
  • Large file transfers handled without the typical size restrictions
  • Client portal gives external users a clean, professional experience
  • Built-in e-signatures remove the need for separate signing tools
  • Audit trails make compliance tracking straightforward for regulated industries
  • Deep integration with Microsoft Office tools saves constant app switching
  • Mobile app performs reliably for document access while traveling
!

Cons

  • Mobile and desktop experiences feel noticeably inconsistent for everyday users
  • Pricing climbs quickly once team size or storage needs grow
  • Folder permission management becomes cumbersome at larger organizational scales
  • Onboarding non-technical users takes more hand-holding than expected
Category-Based Capabilities

ShareFile Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Document Management Software 26 selected features Open category ↗ ⌄
Electronic Signature Version Control Search/Filter Approval Process Control Document Capture Commenting/Notes Task Management Collaboration Tools File Sharing Audit Trail Compliance Tracking Alerts/Notifications Activity Tracking File Recovery Archiving & Retention Offline Access Document Generation Drag & Drop Secure Data Storage Content Management Document Storage Forms Management Email Management Document Classification Document Review Tagging
Workflow Management Software 29 selected features Open category ↗ ⌄
Approval Process Control Reporting/Analytics Activity Dashboard Activity Tracking Role-Based Permissions Calendar Management Compliance Tracking Alerts/Notifications No-Code Email Management Real Time Notifications Collaboration Tools Document Storage Real Time Reporting Rules-Based Workflow Graphical Workflow Editor Task Management Search/Filter Monitoring Progress Tracking Document Management Drag & Drop Template Management Workflow Configuration Business Process Automation Commenting/Notes Access Controls/Permissions Forms Management Project Workflow
File Sharing Software 23 selected features Open category ↗ ⌄
Access Controls/Permissions Alerts/Notifications Secure Data Storage Role-Based Permissions Authentication Electronic Signature Drag & Drop Real Time Synchronization Task Management Version Control Tagging Collaboration Tools Search/Filter Email Management File Transfer Activity Tracking User Management Encryption Commenting/Notes Automatic Backup Messaging File Management Calendar Management
Objectives and Key Results (OKR) Software 27 selected features Open category ↗ ⌄
Communication Management Feedback Management Goal Management KPI Monitoring Performance Management Negative Feedback Management 360 Degree Feedback Task Management Surveys & Feedback Progress Reports Prioritization Commenting/Notes Project Management Real Time Updates Collaboration Tools Activity Tracking Configurable Workflow Employee Profiles Progress Tracking Employee Management Strategic Planning Goal Setting/Tracking Task Progress Tracking Document Storage Performance Metrics Template Management Project Planning
Client Onboarding Software 17 selected features Open category ↗ ⌄
Activity Dashboard Activity Tracking Chat/Messaging Client Management Client Portal Collaboration Tools Communication Management Data Import/Export Document Management Electronic Forms Email Management Onboarding Reporting & Statistics Surveys & Feedback Task Management Third-Party Integrations Workflow Management
Cloud Storage Software 23 selected features Open category ↗ ⌄
Data Synchronization Secure Data Storage Archiving & Retention File Transfer Alerts/Notifications Mobile Access Version Control Document Management Access Controls/Permissions Document Storage Automatic Backup Data Recovery Encryption Data Storage Management Remote Access/Control Offline Access File Sharing File Management Backup and Recovery Drag & Drop Secure Login Multi-Device Support Real Time Synchronization
Data Management Software 17 selected features Open category ↗ ⌄
Data Integration Data Visualization Activity Dashboard Data Quality Control Data Synchronization Master Data Management Data Migration Data Connectors Data Capture and Transfer Access Controls/Permissions Automatic Backup Customer Database Data Analysis Tools Data Security Information Governance Data Import/Export Multiple Data Sources
Digital Asset Management Software 14 selected features Open category ↗ ⌄
Customizable Branding Reporting/Analytics Document Management Version Control Search/Filter Workflow Management Asset Categorization API File Management Access Controls/Permissions Mobile App Tagging Metadata Management Content Management
Digital Signature Software 16 selected features Open category ↗ ⌄
File Sharing Access Controls/Permissions Reminders Document Management Document Storage Multi-Party Signing Mobile Signature Capture Customizable Branding Electronic Signature Authentication Document Analytics Customizable Templates Workflow Management Data Security Audit Trail Task Progress Tracking
Encryption Software 12 selected features Open category ↗ ⌄
Access Controls/Permissions Event Logs Compliance Management Reporting/Analytics Audit Trail Policy Management Password Management Real-Time Monitoring File Encryption Cloud Encryption Key Management Backup and Recovery
File Sync Software 7 selected features Open category ↗ ⌄
Two-Way Synchronization Conflict Tracking Synchronization Scheduling Audit Trail Real Time Synchronization Backup and Recovery Remote Synchronization
Multi-Factor Authentication Software 14 selected features Open category ↗ ⌄
Multiple Authentication Methods Access Management Data Security Self Service Portal Push Notifications Credential Management Single Sign On Authentication Access Controls/Permissions Biometrics Data Verification Mobile Authentication Secure Login Two-Factor Authentication
Connected Applications

ShareFile Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

ShareFile Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 30 Days
Free Version Not available
Payment Frequency Annual Subscription
Advanced
$16 Per Month
Premium
$25 Per Month
Industry Advantage
$41.67 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

ShareFile FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

ShareFile, developed by Citrix, is a powerful file-sharing and collaboration tool designed for businesses of all sizes. Its key strength lies in its ability to securely share large files and sensitive documents with ease. ShareFile supports cloud-based storage, ensuring accessibility from anywhere and enhancing remote work capabilities. The software offers robust security features, including encryption and customizable access controls, to protect confidential data. It stands out for its seamless integration with various email and productivity tools, streamlining workflow processes. ShareFile also includes real-time tracking and alerts for file activity, adding an extra layer of control and insight. With its user-friendly interface, ShareFile simplifies collaboration and file management, making it an essential tool for efficient business operations.

  • No, ShareFile does not offer a free version.

  • Yes, ShareFile offers a free trial.

  • No, Credit Card details are not required for the ShareFile trial.

  • ShareFile offers the following pricing plans & packages:

    Advanced

    $16 Per Month

    Premium

    $25 Per Month

    Industry Advantage

    $41.67 Per Month

  • ShareFile supports the following payment frequencies:

    • Annual Subscription

  • Yes, ShareFile offers an API.

  • ShareFile can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , Google Workspace , Slack , DocuSign , NetDocuments , Microsoft Outlook , Microsoft OneDrive for Business , Okta , Microsoft Teams , Zapier , Dropbox , ServiceNow , Citrix Workspace , Adobe Acrobat , ServiceNow

  • ShareFile offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • ShareFile offers training with the following options:
    • In-person , Webinar , Documentation

  • ShareFile supports the following languages:
    • Chinese , English , French , German , Japanese , Korean , Spanish

  • Following are the typical users of the ShareFile:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • ShareFile supports the following deployment:
    • Cloud Hosted

  • ShareFile supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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