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Rezolve AI

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Slash Your IT and HR Tickets with Agentic AI & Modern AITSM

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Rezolve AI Evaluation Snapshot

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User RatingNot rated yet
Starting Price$3 / user
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Rezolve AI Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Rezolve AI

Rezolve AI is an AI-powered help desk software that automates customer support workflows and provides real-time assistance. It uses natural language processing (NLP) and machine learning to understand and resolve customer inquiries efficiently, helping businesses improve their customer service operations. Rezolve AI offers a conversational interface that allows customers to interact with a chatbot or virtual assistant, getting instant answers to common questions. For more complex issues, the AI system escalates queries to human agents, ensuring a smooth transition between automated and manual support. The software also includes ticket management, reporting, and analytics tools that help businesses track customer satisfaction, response times, and resolution rates. With Rezolve AI, businesses can enhance customer experiences, reduce operational costs, and improve support team efficiency, making it an ideal tool for organizations seeking to streamline their help desk operations.
Company Rezolve
Founded 2017
Headquarters United States
Employees 51-100

Support

Email Phone Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 3 languages available
English German Spanish
Industries Served 4 industries available
Banking Education Management Financial Services Media
Category-Based Capabilities

Rezolve AI Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Employee Communication Software 27 selected features Open category ↗ ⌄
Surveys & Feedback Chat/Messaging Content Management Mobile Access Employee Onboarding Event Calendar Access Controls/Permissions Activity/News Feed Knowledge Management Communication Management Email Management Multi-Channel Communication Employee Directory Document Management Employee Communities Collaboration Tools Task Management File Sharing Alerts/Notifications Multi-Language Compliance Tracking Employee Engagement Live Streaming Mass Notifications Quizzes Audio/Video Messaging Artificial Intelligence
Human Resources Software 27 selected features Open category ↗ ⌄
Performance Management Employee Database Applicant Tracking Compensation Management Employee Management Recruitment Management Employee Profiles Succession Planning Benefits Management Time & Attendance Learning & Development Self Service Portal Reporting/Analytics Employee Onboarding Training Management Payroll Management Sick Leave Tracking HR Management Calendar Management Approval Process Control Vacation/Leave Tracking Document Management 360 Degree Feedback Time Off Management Compliance Management Access Controls/Permissions Attendance Tracking
Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization Knowledge Base Management Single Sign On Communication Management SSL Security Text Editing Activity Tracking Social Media Integration Access Controls/Permissions Decision Support Document Management Collaboration Tools Drag & Drop Live Chat Surveys & Feedback Self Service Portal Alerts/Notifications Full Text Search Commenting/Notes Discussions/Forums Tagging Widgets Content Management Content Library Multi-Language Calendar Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing Call Center Management Real-Time Chat Performance Metrics Customer Database Self Service Portal SLA Management CRM Real Time Notifications Multi-Channel Communication Support Ticket Management Surveys & Feedback Document Storage Social Media Integration Alerts/Escalation Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions IT Asset Management Email Management Customer History Interaction Tracking Knowledge Base Management Remote Access/Control
ITSM Software 31 selected features Open category ↗ ⌄
Service Catalog Alerts/Escalation Multi-Channel Communication Configuration Management Inventory Management Approval Process Control Contract/License Management Asset Tracking Prioritization Activity Tracking Change Management Knowledge Base Management Self Service Portal Incident Management Alerts/Notifications Chat/Messaging Project Management SLA Management Access Controls/Permissions Problem Management Availability Management Support Ticket Management Surveys & Feedback Help Desk Management Capacity Management Release Management Asset Lifecycle Management Task Management Audit Trail Remote Access & Monitoring Artificial Intelligence
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management Employee Recognition Real Time Data Progress Tracking Goal Management Surveys & Feedback Engagement Tracking Employee Onboarding Chat/Messaging Pulse Surveys Goal Setting/Tracking Gamification Training Management Benchmarking Feedback Management 360 Degree Feedback Performance Metrics Reporting/Analytics Communication Management Employee Reward Programs Question Library Employee Management Alerts/Notifications Employee Database Negative Feedback Management Employee Portal
Artificial Intelligence Software 17 selected features Open category ↗ ⌄
Virtual Personal Assistant (VPA) Sentiment Analysis Trend Analysis API Data Import/Export Predictive Analytics Third-Party Integrations Multi-Language For Sales Teams/Organizations Collaboration Tools Activity Dashboard Reporting/Analytics Process/Workflow Automation Chatbot For eCommerce Speech Recognition Performance Metrics
Change Management Software 10 selected features Open category ↗ ⌄
Approval Workflow Training Management Task Management Audit Trail Change Planning Release Management Change Tracking Compliance Management Prioritization Artificial Intelligence
Chatbot Software 17 selected features Open category ↗ ⌄
Natural Language Processing Automated Responses Virtual Assistant Chatbot AI/Machine Learning Query Suggestions Customer Support Language Detection Pre-Configured Bot Code-free Development Automated Routing Augmented Analytics Transfers/Routing Lead Qualification Customizable Branding Lead Capture For Sales/Marketing
Conversational AI Platform Software 13 selected features Open category ↗ ⌄
Contextual Guidance Live Chat Multi-Channel Communication Pre-Configured Bot For Developers Multi-Language Code-free Development Speech Synthesis Sentiment Analysis Speech Recognition Intent Recognition Reporting/Analytics Chatbot
Generative AI Software 18 selected features Open category ↗ ⌄
Content Generation Data Augmentation Creative Design Virtual Characters and Avatars Automated Image & Video Editing Natural Language Processing Simulation and Scenario Generation Personalization and Recommendation Prompt Engineering Conditional Generation Transfer Learning and Fine-tuning Adversarial Training Interactive and Co-Creative Systems Transformer Model API Code Generation Variation Autoencoder Models Foundation Model
Incident Management Software 16 selected features Open category ↗ ⌄
Safety Incident Management Investigation Management On Call Scheduling Corrective and Preventive Actions (CAPA) Alerts/Notifications Disaster Recovery Task Management Workflow Management Incident Reporting Audit Trail OSHA Compliance Status Tracking Communications Management IT Incident Management Ticket Management Artificial Intelligence
IT Service Software 19 selected features Open category ↗ ⌄
Release Management Contract/License Management Knowledge Management Activity Dashboard Self Service Portal Workflow Management Service Catalog Third-Party Integrations Configuration Management Alerts/Notifications Inventory Management Change Management Problem Management Compliance Management Task Management Support Ticket Management Real-Time Monitoring Resource Allocation & Planning Service Request Management
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search Self Service Portal SEO Management Customizable Branding Feedback Management Reporting/Analytics Rich Text Editor Cataloging/Categorization Multi-Language Customizable Templates Collaboration Tools User Management Drag & Drop Editor Mobile Interface WYSIWYG Editor Knowledge Management
Microlearning Software 9 selected features Open category ↗ ⌄
Progress Tracking Content Library Quizzes Adaptive Learning Rewards Management Gamification Leaderboards Asynchronous Learning Artificial Intelligence
Server Monitoring Software 14 selected features Open category ↗ ⌄
API Inventory Management Event Logs Server Monitoring Capacity Management Uptime Reporting Web Traffic Reporting Alerts/Escalation Data Visualization Activity Dashboard Diagnostic Tools Performance Monitoring Reporting/Analytics Artificial Intelligence
Service Desk Software 19 selected features Open category ↗ ⌄
Change Management Incident Management Service Level Agreement (SLA) Management Reporting & Statistics IT Asset Management Remote Access/Control Procurement Management Self Service Portal Prioritization Real-Time Notifications Mobile Access Support Ticket Management CMDB Alerts/Notifications Knowledge Base Management Problem Management Customer Support Analytics Artificial Intelligence
Ticketing Software 15 selected features Open category ↗ ⌄
Customer Data Management Ticket Brokering Mobile Ticketing Website Management Barcode/Ticket Scanning Concessions Management Onsite Ticketing Promotions Management Employee Management Reserved Seating Season Tickets Online Ticketing Print-at-Home Event Scheduling Artificial Intelligence
Pricing Information

Rezolve AI Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Annual Subscription
Basic
$3 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Rezolve AI FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Rezolve AI is an AI-powered help desk software that automates customer support workflows and provides real-time assistance. It uses natural language processing (NLP) and machine learning to understand and resolve customer inquiries efficiently, helping businesses improve their customer service operations. Rezolve AI offers a conversational interface that allows customers to interact with a chatbot or virtual assistant, getting instant answers to common questions. For more complex issues, the AI system escalates queries to human agents, ensuring a smooth transition between automated and manual support. The software also includes ticket management, reporting, and analytics tools that help businesses track customer satisfaction, response times, and resolution rates. With Rezolve AI, businesses can enhance customer experiences, reduce operational costs, and improve support team efficiency, making it an ideal tool for organizations seeking to streamline their help desk operations.

  • No, Rezolve AI does not offer a free version.

  • Yes, Rezolve AI offers a free trial.

  • No, Credit Card details are not required for the Rezolve AI trial.

  • Rezolve AI offers the following pricing plans & packages:

    Basic

    $3 Per User

  • Rezolve AI supports the following payment frequencies:

    • Annual Subscription

  • No, Rezolve AI does not offer an API.

  • Rezolve AI offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Rezolve AI offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Rezolve AI supports the following languages:
    • English , German , Spanish , Chinese-simplified

  • Following are the typical users of the Rezolve AI:
    • Self-Employed , Small-Business , Midsize-Business

  • Rezolve AI supports the following deployment:
    • Cloud Hosted

  • Rezolve AI supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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