Justworks

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PEO & Payroll Solutions for Small Businesses

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Justworks

"Small and mid-sized businesses often turn to Justworks when managing HR, payroll, and benefits starts feeling like too much to handle internally. It works well for teams that want to simplify people operations without building a large HR department. Onboarding, compliance, and benefits access become more manageable for both employers and employees. That said, larger organizations with complex workforce structures or highly specific HR needs may find the platform limiting over time."
Decision Snapshot

Justworks Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$8 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Justworks Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Justworks

Justworks is an outstanding software solution aimed at simplifying HR and benefits administration for businesses. Geared toward small and medium-sized businesses, it provides a centralized platform for payroll, benefits enrollment, and compliance management. Justworks streamlines the employee onboarding process, making it easy to set up new hires with access to essential information. The platform automates payroll processing, tax filings, and benefits administration, reducing the administrative burden on HR teams. Justworks also offers compliance support, ensuring businesses stay up-to-date with changing regulations. With its intuitive interface and comprehensive features, Justworks stands as a valuable tool for organizations seeking an efficient and organized approach to HR and benefits management.
Company Justworks
Founded 2012
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services

Why Choose Justworks

Problem it Solves

  • Problem it Solves Simplifying HR
  • Problem it Solves Payroll
  • Problem it Solves And Benefits For Small Businesses

Target Users

  • Target Users Small Business Owners
  • Target Users HR Professionals
  • Target Users Startup Founders
  • Target Users Office Managers
  • Target Users Finance Teams

Core Use Case

  • Core Use Case Streamline Payroll Processing
  • Core Use Case Manage Employee Benefits
  • Core Use Case Simplify Compliance Tasks
  • Core Use Case Facilitate HR Administration
  • Core Use Case Enhance Time Tracking

USP

  • USP Simplify Payroll And Benefits For Your Growing Business

Pros

  • Pros Small businesses get enterprise-level HR benefits without the complexity
  • Pros Payroll processing runs automatically with minimal manual input required
  • Pros Health insurance access rivals what large corporations typically offer employees
  • Pros Compliance support covers tax filings, filings, and regulatory changes automatically
  • Pros Transparent flat-rate pricing makes budgeting predictable as headcount grows
  • Pros New hires can onboard themselves through a clean self-service portal
  • Pros 24/7 customer support actually responds fast compared to typical HR vendors
  • Pros PEO model lets small teams punch above their weight on benefits

Cons

  • Cons Payroll and HR features lean heavily toward US-based businesses only
  • Cons Benefits administration options feel limited for companies with niche needs
  • Cons Pricing climbs quickly as headcount grows beyond a small team
  • Cons Reporting tools lack the depth that data-focused HR teams expect
Editorial Buyer Guidance

Who Is Justworks Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Simplifying HR

Payroll. And Benefits For Small Businesses

Target Users

  • Small Business Owners
  • HR Professionals
  • Startup Founders
  • Office Managers
  • Finance Teams

Core Use Cases

  • Streamline Payroll Processing
  • Manage Employee Benefits
  • Simplify Compliance Tasks
  • Facilitate HR Administration
  • Enhance Time Tracking

Unique Selling Point

Simplify Payroll And Benefits For Your Growing Business

Strengths and Limitations

Justworks Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Small businesses get enterprise-level HR benefits without the complexity
  • Payroll processing runs automatically with minimal manual input required
  • Health insurance access rivals what large corporations typically offer employees
  • Compliance support covers tax filings, filings, and regulatory changes automatically
  • Transparent flat-rate pricing makes budgeting predictable as headcount grows
  • New hires can onboard themselves through a clean self-service portal
  • 24/7 customer support actually responds fast compared to typical HR vendors
  • PEO model lets small teams punch above their weight on benefits
!

Cons

  • Payroll and HR features lean heavily toward US-based businesses only
  • Benefits administration options feel limited for companies with niche needs
  • Pricing climbs quickly as headcount grows beyond a small team
  • Reporting tools lack the depth that data-focused HR teams expect
Category-Based Capabilities

Justworks Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Time Tracking Software 31 selected features Open category ↗ ⌄
Billable & Non-Billable Hours Reporting/Analytics Approval Process Control Payroll Management Vacation/Leave Tracking Employee Scheduling Attendance Tracking Calendar Management Employee Time Tracking Online Time Tracking Mobile Time Tracking Time & Expense Tracking Task Management Clock In/Out Timesheet Management Offline Time Tracking Alerts/Notifications Leave Tracking Project Tracking Employee Database Reminders Sick Leave Tracking Overtime Calculation Project Management Real Time Updates Automatic Time Capture Employee Management Billing & Invoicing Time Off Requests Accounting Integration Online Time Clock
Compliance Software 20 selected features Open category ↗ ⌄
HIPAA Compliant Compliance Tracking Risk Assessment Environmental Compliance Policy Management Alerts/Escalation ISO Compliance Incident Management Risk Management OSHA Compliance Document Management Task Management Surveys & Feedback Training Management Compliance Management FDA Compliance Audit Management Audit Trail Controls Audit Access Controls/Permissions
Benefits Administration Software 25 selected features Open category ↗ ⌄
Self Service Portal Vacation/Leave Tracking Performance Management Disability Insurance Administration Time Off Requests Document Management Applicant Tracking Life Insurance Administration Health Insurance Administration Attendance Tracking Benefits Management Compliance Management Retirement Plan Management Reporting/Analytics Recruitment Management Deduction Management Online Benefits Enrollment Compensation Management HR Management Employee Database Sick Leave Tracking Payroll Management HIPAA Compliant Employee Management Training Management
Human Resources Software 27 selected features Open category ↗ ⌄

Justworks is an all-in-one PEO platform that helps small businesses manage payroll, benefits, and HR compliance. It offers automated payroll, big-company benefits access, and expert compliance support in one dashboard. Employees can self-serve for pay stubs, time off, and documents, making HR simple for growing businesses.

Performance Management Employee Database Applicant Tracking Compensation Management Employee Management Recruitment Management Employee Profiles Succession Planning Benefits Management Time & Attendance Learning & Development Self Service Portal Reporting/Analytics Employee Onboarding Training Management Payroll Management Sick Leave Tracking HR Management Calendar Management Approval Process Control Vacation/Leave Tracking Document Management 360 Degree Feedback Time Off Management Compliance Management Access Controls/Permissions Attendance Tracking
Payroll Software 23 selected features Open category ↗ ⌄
Check Printing Direct Deposit Compensation Management Tax Compliance Multi-State Compliance Management Alerts/Notifications Approval Process Control Time Tracking Benefits Management Payroll Outsourcing Payroll Reporting Document Management Payroll Management Vacation/Leave Tracking Activity Dashboard Employee Profiles Calendar Management Multi-Country Employee Database Access Controls/Permissions Self Service Portal Reporting & Statistics
Onboarding Software 31 selected features Open category ↗ ⌄
Training Management Activity Dashboard Employee Portal HR Management Role-Based Permissions Leave Tracking Calendar Management Employee Handbook Alerts/Notifications Compliance Management Document Storage Payroll Management Electronic Signature Activity Tracking Job Description Management Task Management Performance Management Employee Profiles Employee Onboarding Applicant Tracking Recruitment Management Learning Management Benefits Management Feedback Management Self Service Portal Electronic Forms Employee Management Collaboration Tools Mentorship Employee Database Approval Process Control
Direct Deposit Payroll Software 12 selected features Open category ↗ ⌄
Approval Process Control Dashboard Employee Database Payroll Management Payroll Reporting Tax Compliance Employee Self Service Time Tracking W-2 Preparation Benefits Management Compensation Management Employee Profiles
PEO Software 12 selected features Open category ↗ ⌄
Payroll Management Recruitment Management Time Tracking Attendance Management Benefits Management Onboarding Applicant Tracking Compliance Management API Client Management Billing & Invoicing Employee Management
Connected Applications

Justworks Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Justworks Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Payroll
$8 Per Month
PEO basic
$79 Per Month
PEO Plus
$109 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Justworks Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Justworks Review ↗
4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Carlotta S.
Carlotta S. Sr. Escrow Specialist

Justworks Does Its Job Well

My overall experience with Justworks has been positive with very few issues. I like the multiple options for tracking work hours and the added security of two-step verification. Time-off requests and holiday hour adjustments can sometimes feel confusing, especially when managers need to make corrections.

Reviewed on March, 2025
Lari L.
Lari L. Pilot

Smooth and Reliable Experience

The software is very easy to use and feels well designed. Everything runs smoothly and efficiently without any issues so far.

Reviewed on February, 2025
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Frequently Asked Questions

Justworks FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Justworks is an outstanding software solution aimed at simplifying HR and benefits administration for businesses. Geared toward small and medium-sized businesses, it provides a centralized platform for payroll, benefits enrollment, and compliance management. Justworks streamlines the employee onboarding process, making it easy to set up new hires with access to essential information. The platform automates payroll processing, tax filings, and benefits administration, reducing the administrative burden on HR teams. Justworks also offers compliance support, ensuring businesses stay up-to-date with changing regulations. With its intuitive interface and comprehensive features, Justworks stands as a valuable tool for organizations seeking an efficient and organized approach to HR and benefits management.

  • No, Justworks does not offer a free version.

  • No, Justworks does not offer any free trial.

  • Justworks offers the following pricing plans & packages:

    Payroll

    $8 Per Month

    PEO basic

    $79 Per Month

    PEO Plus

    $109 Per Month

  • Justworks supports the following payment frequencies:

    • Monthly Subscription

  • No, Justworks does not offer an API.

  • Justworks can be integrated with the following applications:

    • QuickBooks Online , Xero , BambooHR , SAP SuccessFactors , Paychex Flex , Google Workspace , Workday HCM , Slack , Zoom Meetings , Oracle PeopleSoft , Gusto , Namely , Microsoft Teams , Zapier

  • Justworks offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Justworks offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Justworks supports the following languages:
    • English

  • Following are the typical users of the Justworks:
    • Self-Employed , Small-Business

  • Justworks supports the following deployment:
    • Cloud Hosted

  • Justworks supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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