FieldAware

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses FieldAware

"Field service businesses often turn to FieldAware when they need better control over scheduling, dispatching, and tracking jobs in the field. It works well for teams that manage technicians across multiple locations and need real-time visibility into daily operations. Keeping work orders organized and reducing paperwork are common reasons companies find it useful. That said, smaller businesses with simple service needs may find the platform more than they actually require."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

FieldAware Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$70 / user
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

FieldAware Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About FieldAware

FieldAware is a cloud-based IT service software designed to streamline field service operations, improve productivity, and enhance customer satisfaction. The platform provides tools for scheduling, dispatching, and managing field technicians, ensuring that service requests are addressed promptly and efficiently. FieldAware allows businesses to track technician locations in real-time, assign jobs based on availability and proximity, and monitor job progress from start to finish. The software also includes features for managing work orders, invoicing, and customer communication, providing a seamless experience for both technicians and customers. FieldAware integrates with popular CRM and ERP systems, allowing businesses to synchronize data and improve collaboration between field and office teams. Its mobile app ensures that technicians can access job details, update work status, and capture customer signatures while on the go. With its focus on optimizing field service operations and improving customer satisfaction, FieldAware is ideal for businesses looking to enhance their IT service delivery.
Company GPS Insight
Founded 2004
Headquarters United States
Employees NA

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Construction Consumer Services Industrial Automation Information Technology & Services

Why Choose FieldAware

Problem it Solves

  • Problem it Solves Streamlining Field Service Management For Improved Efficiency And Customer Satisfaction

Target Users

  • Target Users Field Service Technicians
  • Target Users Service Managers
  • Target Users Dispatchers
  • Target Users Operations Managers
  • Target Users Business Owners

Core Use Case

  • Core Use Case Manage Field Service Operations
  • Core Use Case Schedule And Dispatch Technicians
  • Core Use Case Track Work Orders And Assets
  • Core Use Case Automate Billing And Invoicing
  • Core Use Case Enhance Customer Communication

USP

  • USP Streamline Field Operations With Real-time Data And Seamless Communication

Pros

  • Pros Field service management platform helps businesses manage scheduling, dispatch, and technician workflows efficiently
  • Pros Mobile accessibility improves communication between office staff and field teams
  • Pros Work order management simplifies tracking of service requests and operational tasks
  • Pros Customer management tools improve visibility into service history and interactions
  • Pros Automation features reduce repetitive coordination and scheduling activities

Cons

  • Cons Advanced customization can require onboarding and configuration support
  • Cons Reporting capabilities may feel limited for highly complex field operations
  • Cons Interface navigation may involve a learning curve for new users
Editorial Buyer Guidance

Who Is FieldAware Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Field Service Management For Improved Efficiency And Customer Satisfaction

Target Users

  • Field Service Technicians
  • Service Managers
  • Dispatchers
  • Operations Managers
  • Business Owners

Core Use Cases

  • Manage Field Service Operations
  • Schedule And Dispatch Technicians
  • Track Work Orders And Assets
  • Automate Billing And Invoicing
  • Enhance Customer Communication

Unique Selling Point

Streamline Field Operations With Real-time Data And Seamless Communication

Strengths and Limitations

FieldAware Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Field service management platform helps businesses manage scheduling, dispatch, and technician workflows efficiently
  • Mobile accessibility improves communication between office staff and field teams
  • Work order management simplifies tracking of service requests and operational tasks
  • Customer management tools improve visibility into service history and interactions
  • Automation features reduce repetitive coordination and scheduling activities
!

Cons

  • Advanced customization can require onboarding and configuration support
  • Reporting capabilities may feel limited for highly complex field operations
  • Interface navigation may involve a learning curve for new users
Category-Based Capabilities

FieldAware Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Professional Services Automation Software 29 selected features Open category ↗ ⌄
Portfolio Management Quotes/Estimates Gantt/Timeline View Activity Tracking Multiple Projects Proposal Generation Billing & Invoicing Task Management Real Time Reporting Project Management Document Management Forecasting Approval Process Control Performance Metrics Resource Management Project Planning Billable Items Tracking Collaboration Tools Task Scheduling Email Management CRM Project Time Tracking Project Tracking Client Portal Timesheet Management Progress Tracking Time & Expense Tracking Calendar Management Accounting Integration
Construction Management Software 26 selected features Open category ↗ ⌄
Timesheet Management Compliance Tracking Status Tracking Multiple Projects Scheduling Equipment Tracking Project Time Tracking Residential Commercial Supplier Management Document Storage CRM Change Order Management Activity Tracking Purchase Order Management Budget Tracking Project Estimating Subcontractor Management Contractor Management Inventory Management Job Costing Permit Management Bid Management Contract/License Management Project Management Task Management
Field Service Management Software 24 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Calendar Software 12 selected features Open category ↗ ⌄
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration
Home Care Software 14 selected features Open category ↗ ⌄
Mobile Access Insurance Management Care Plan Management Patient Records Management Activity Dashboard Scheduling Compliance Management Electronic Signature Reporting & Statistics Payroll Management Employee Management Client Management Calendar Management Task Management
Home Health Care Software 12 selected features Open category ↗ ⌄
Electronic Signature Payroll Management Task Management Time Tracking by Client Care Plan Management Reporting & Statistics Claims Management Calendar Management Mobile Access Compliance Management Patient Records Management Billing & Invoicing
HVAC Software 16 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
IT Service Software 19 selected features Open category ↗ ⌄
Release Management Contract/License Management Knowledge Management Activity Dashboard Self Service Portal Workflow Management Service Catalog Third-Party Integrations Configuration Management Alerts/Notifications Inventory Management Change Management Problem Management Compliance Management Task Management Support Ticket Management Real-Time Monitoring Resource Allocation & Planning Service Request Management
Landscape Software 21 selected features Open category ↗ ⌄
Time Tracking Groundskeeping Management Appointment Scheduling Dispatch Management Routing Contract/License Management Work Order Management Employee Management Job Management Calendar Management Electronic Signature Billing & Invoicing Activity Tracking Alerts/Notifications Mobile Access Quotes/Estimates Maintenance Scheduling Landscape Design Payroll Management Data Import/Export Third-Party Integrations
Oil and Gas Software 22 selected features Open category ↗ ⌄
Project Management Mobile Access Job Costing Inventory Management Activity Tracking Resource Management Reporting & Statistics Scheduling Compliance Management Data Visualization Equipment Management Work Order Management Third-Party Integrations Real-Time Updates Logistics Management Data Import/Export Forecasting Maintenance Management For Oil & Gas Data Analysis Tools Production Management Asset Tracking
Pest Control Software 13 selected features Open category ↗ ⌄
Fleet Management Quotes/Estimates Pest Activity Tracking Routing Electronic Signature Technician Management Billing & Invoicing Customer Database Calendar Management Dispatch Management Job Scheduling Pesticide Usage Tracking Customer History
Plumbing Software 13 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking
Recycling Software 14 selected features Open category ↗ ⌄
Billing & Invoicing Barcode/Ticket Scanning Reporting & Statistics Customer Database Purchase Order Management Inventory Tracking Location Tracking Self Service Portal Third-Party Integrations Compliance Management Dispatch Management Contract/License Management For Recycling Industry Waste Management
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Security System Installer Software 16 selected features ⌄
Document Imaging Customer Management Job Tracking Mobile Access Billing & Invoicing Job Costing Quotes/Estimates GPS Inventory Management Lead Management Routing Customizable Reports Document Storage Work Order Management Third-Party Integrations Invoice Management
Service Dispatch Software 17 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History
Waste Management Software 21 selected features Open category ↗ ⌄
Scheduling GPS Dispatch Management Equipment Tracking Compliance Management Third-Party Integrations Customer Database Routing Alerts/Notifications Waste Disposal Work Order Management Location Tracking Waste Tracking Billing & Invoicing Inventory Management Reporting & Statistics Waste Collection Waste Profiles Quotes/Estimates Vendor Management Scrap Recycling
Work Order Software 17 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management
Connected Applications

FieldAware Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 11 integrations
Pricing Information

FieldAware Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
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Frequently Asked Questions

FieldAware FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

FieldAware is a cloud-based IT service software designed to streamline field service operations, improve productivity, and enhance customer satisfaction. The platform provides tools for scheduling, dispatching, and managing field technicians, ensuring that service requests are addressed promptly and efficiently. FieldAware allows businesses to track technician locations in real-time, assign jobs based on availability and proximity, and monitor job progress from start to finish. The software also includes features for managing work orders, invoicing, and customer communication, providing a seamless experience for both technicians and customers. FieldAware integrates with popular CRM and ERP systems, allowing businesses to synchronize data and improve collaboration between field and office teams. Its mobile app ensures that technicians can access job details, update work status, and capture customer signatures while on the go. With its focus on optimizing field service operations and improving customer satisfaction, FieldAware is ideal for businesses looking to enhance their IT service delivery.

  • No, FieldAware does not offer a free version.

  • No, FieldAware does not offer any free trial.

  • FieldAware supports the following payment frequencies:

    • Monthly Subscription

  • No, FieldAware does not offer an API.

  • FieldAware can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , QuickBooks Online , Sage Intacct , HubSpot CRM , Slack , Twilio , Microsoft Outlook , Zapier , ServiceNow , Dynamics 365 , Google Maps , ServiceNow

  • FieldAware offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • FieldAware offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • FieldAware supports the following languages:
    • English

  • Following are the typical users of the FieldAware:
    • Self-Employed , Small-Business , Midsize-Business

  • FieldAware supports the following deployment:
    • Cloud Hosted

  • FieldAware supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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