Consio

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AI phone platform for Shopify sales and support teams

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User RatingNot rated yet
Starting PriceUsage Based
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Consio Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Consio

Consio helps Shopify brands turn customer conversations into measurable revenue. The AI Voice Agent answers inbound calls automatically, handles order status and delivery questions, sends tracking links by SMS during conversations, and transfers calls to human agents when needed.

For sales teams, Consio helps reach abandoned checkouts, VIP buyers, repeat customers, and other high intent shoppers through targeted outbound campaigns with full Shopify context. Teams can run campaigns with their own agents or with trained human agents provided by Consio.

Every call, SMS, voicemail, and campaign is connected back to Shopify orders, so brands can see which conversations created revenue and which workflows perform best.
Company Consio
Founded 2024
Headquarters United States
Employees 11-50

Support

Email FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Midsize-Business
Languages Supported 3 languages available
English French Spanish
Industries Served 4 industries available
Consumer Goods Consumer Services Cosmetic & Beauty Retail
Category-Based Capabilities

Consio Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 15 selected features Open category ↗

Consio helps Shopify support teams answer inbound calls faster without adding headcount. The AI Voice Agent handles order status requests, delivery questions, product inquiries, and tracking link follow-ups by SMS. When a conversation needs a human, the AI Voice Agent transfers the call with context so agents can resolve issues faster.

Performance Metrics Real Time Notifications Customer Segmentation Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Activity Tracking Alerts/Escalation Artificial Intelligence
Customer Engagement Software 11 selected features Open category ↗

Consio helps Shopify brands engage customers through calls and SMS at high-intent moments. Teams can recover abandoned checkouts, follow up hot leads, reach VIP buyers, suggest post-purchase upsells, send replenishment reminders, and save at-risk subscribers. Every outreach workflow uses Shopify context and revenue attribution to make conversations timely, relevant, and measurable.

Churn Management Engagement Tracking CRM Real Time Analytics Campaign Management Event Triggered Actions Multi-Channel Communication Customer Database Customer Segmentation Customer History Artificial Intelligence
Customer Satisfaction Software 8 selected features Open category ↗

Consio improves customer satisfaction by giving shoppers fast phone answers, clear order updates, tracking links by SMS, and smoother human handoffs. The AI Voice Agent handles many inbound requests automatically, including order status and delivery questions, while support teams keep full context, summaries, transcripts, and customer history when they need to step in.

Reporting/Analytics CRM Customer Segmentation SMS Messaging Multi-Channel Communication Customer Experience Management Performance Metrics Artificial Intelligence
eCommerce Software 14 selected features Open category ↗

Consio helps Shopify and ecommerce brands turn phone calls and SMS into a revenue channel. The platform combines AI voice agents, inbound call automation, outbound sales campaigns, abandoned checkout recovery, customer follow-ups, and Shopify revenue attribution. Ecommerce teams use Consio to answer customer questions faster, recover lost sales, support VIP customers, and track which conversations generate orders.

Activity Dashboard Order Tracking Customer Accounts Promotions Management Multi-Channel Management Multi-Channel Marketing CRM Data Synchronization Sales Orders Multi-Currency Campaign Management Order Management Shopping Cart Artificial Intelligence
AI Sales Assistant Software 12 selected features Open category ↗

Consio helps sales teams call high-intent Shopify customers with full context already loaded. Teams can reach abandoned checkouts, VIP buyers, repeat shoppers, hot leads, subscription churn risks, and failed payments through targeted outbound campaigns. After each call, teams can send SMS follow-ups and track which conversations, voicemails, and campaigns created revenue.

AI/Machine Learning For Sales Teams/Organizations Sales Activity Management Reporting/Analytics Lead Management Conversation Intelligence Lead Engagement Predictive Analytics Third-Party Integrations CRM Customer Engagement Artificial Intelligence
Connected Applications

Consio Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Consio Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Usage Based
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Frequently Asked Questions

Consio FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Consio helps Shopify brands turn customer conversations into measurable revenue. The AI Voice Agent answers inbound calls automatically, handles order status and delivery questions, sends tracking links by SMS during conversations, and transfers calls to human agents when needed.

For sales teams, Consio helps reach abandoned checkouts, VIP buyers, repeat customers, and other high intent shoppers through targeted outbound campaigns with full Shopify context. Teams can run campaigns with their own agents or with trained human agents provided by Consio.

Every call, SMS, voicemail, and campaign is connected back to Shopify orders, so brands can see which conversations created revenue and which workflows perform best.

  • No, Consio does not offer a free version.

  • Yes, Consio offers a free trial.

  • Yes, Credit Card details are required for the Consio trial.

  • Consio supports the following payment frequencies:

    • Monthly Subscription

  • No, Consio does not offer an API.

  • Consio can be integrated with the following applications:

    • Gorgias , Kustomer , Klaviyo , Shopify , Shopify Plus , Richpanel , Zendesk Suite

  • Consio offers support with the following options:
    • Email , FAQs/Forum

  • Consio offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Consio supports the following languages:
    • English , French , Spanish

  • Following are the typical users of the Consio:
    • Midsize-Business

  • Consio supports the following deployment:
    • Cloud Hosted

  • Consio supports the following devices and operating systems:
    • Web-Based
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