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RepairShopr

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All-in-one software for repair shops and more.

4.4 2 verified reviews
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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses RepairShopr

"Repair shops and small service businesses tend to find RepairShopr useful because it helps manage tickets, customer records, and billing in one place. Keeping track of repairs, following up with customers, and handling invoices becomes much easier day to day. It works well for small teams that need organized job tracking without a complicated setup. That said, larger operations with multiple locations or more advanced reporting needs may find it limiting over time."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

RepairShopr Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.4 / 5
Starting Price$59.99 / month
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
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Product Overview

RepairShopr Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About RepairShopr

Need seamless integration between tickets, CRM, and invoicing? Wish your backoffice tools integrated with marketing to drive growth? RepairShopr is the answer!

With powerful customer management and search you have your entire database instantly available from anywhere. We added the important parts of a CRM and left out all the confusing stuff so your team will ramp up quickly and get to work.

Our reporting module has unparalleled power due to the nature of our fully integrated software. Because your Ticketing/Invoicing/CRM/Inventory are all in one place, we can give you insight that crosses all these areas. Plus, check out our premium business intelligence addon in the App Center – Domo.

Your customers will feel safer and more confident with the ability to check status, see invoice history, and preview and approve/decline estimates all from a portal they can access with just a click from all the emails you send them. The portal can be translated to any language for you international users.

Company Servably
Founded 2012
Headquarters United States
Employees 101-500

Support

Phone

Training

Webinar Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Computer Hardware Retail

Why Choose RepairShopr

Problem it Solves

  • Problem it Solves Streamlines Repair Shop Management And Enhances Customer Service Efficiency

Target Users

  • Target Users Small Business Owners
  • Target Users Repair Technicians
  • Target Users IT Service Providers
  • Target Users Customer Service Managers
  • Target Users Operations Managers

Core Use Case

  • Core Use Case Manage Customer Relationships
  • Core Use Case Track Repair Tickets
  • Core Use Case Generate Invoices
  • Core Use Case Schedule Appointments
  • Core Use Case Monitor Inventory

USP

  • USP Streamline Your Repair Business With Seamless Management Solutions

Pros

  • Pros All-in-one ticketing and invoicing built specifically for repair shops
  • Pros Customer communication history stays tied directly to each ticket
  • Pros Built-in CRM keeps client records organized without extra tools
  • Pros Recurring billing handles memberships and contracts without manual work
  • Pros Parts inventory tracking prevents overselling or missing stock mid-repair
  • Pros Marketr email campaigns run from inside the same platform
  • Pros Quickbooks and Xero integrations mean accounting stays consistently synced
  • Pros Payment processing, estimates, and signatures handled in one workflow

Cons

  • Cons Ticket management gets cluttered when handling high-volume repair queues
  • Cons Reporting customization falls short for data-driven shop owners
  • Cons Pricing climbs noticeably as your team and locations grow
  • Cons Mobile experience feels underpowered compared to the full desktop workflow
Editorial Buyer Guidance

Who Is RepairShopr Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Repair Shop Management And Enhances Customer Service Efficiency

Target Users

  • Small Business Owners
  • Repair Technicians
  • IT Service Providers
  • Customer Service Managers
  • Operations Managers

Core Use Cases

  • Manage Customer Relationships
  • Track Repair Tickets
  • Generate Invoices
  • Schedule Appointments
  • Monitor Inventory

Unique Selling Point

Streamline Your Repair Business With Seamless Management Solutions

Strengths and Limitations

RepairShopr Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • All-in-one ticketing and invoicing built specifically for repair shops
  • Customer communication history stays tied directly to each ticket
  • Built-in CRM keeps client records organized without extra tools
  • Recurring billing handles memberships and contracts without manual work
  • Parts inventory tracking prevents overselling or missing stock mid-repair
  • Marketr email campaigns run from inside the same platform
  • Quickbooks and Xero integrations mean accounting stays consistently synced
  • Payment processing, estimates, and signatures handled in one workflow
!

Cons

  • Ticket management gets cluttered when handling high-volume repair queues
  • Reporting customization falls short for data-driven shop owners
  • Pricing climbs noticeably as your team and locations grow
  • Mobile experience feels underpowered compared to the full desktop workflow
Category-Based Capabilities

RepairShopr Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Online CRM Software 33 selected features Open category ↗ ⌄
Customizable Templates Sales Trend Analysis Calendar Management Lead Capture Workflow Management Interaction Tracking Opportunity Management Performance Metrics Email Management Pipeline Management Calendar Sync Email Marketing Task Management Forecasting Campaign Management Contact Management Document Storage Social Media Integration Collaboration Tools Sales Reports Web-based Deployment Lead Management Internal Chat Integration Lead Generation Lead Qualification Marketing Automation Quotes/Estimates Referral Tracking Reporting/Analytics Territory Management Deal Management Lead Nurturing Role-Based Permissions
Retail Management Systems Software 33 selected features Open category ↗ ⌄
Order Management Accounting Integration Barcode/Ticket Scanning Discount Management Multi-Currency Merchandise Management Commission Management Promotions Management Credit Card Processing Receipt Management Multi-Location Point of Sale (POS) Customer Database Inventory Replenishment Offline Access CRM Inventory Management Forecasting Purchase Order Management For Retail Shipping Management Sales Orders Mail Order Returns Management Stock Management Inventory Optimization eCommerce Management Warehouse Management Employee Management Email Marketing Loyalty Program Gift Card Management Electronic Payments
Field Service Management Software 24 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Billing and Invoicing Software 18 selected features Open category ↗ ⌄
Mobile Payments Billing Portal Project Billing Tax Calculation Multi-Currency Reporting & Statistics Contact Database Third-Party Integrations Credit Card Processing Customizable Invoices Time & Expense Tracking Invoice Processing Reminders Payment Processing Document Management Hourly Billing Contingency Billing Quotes/Estimates
Computer Repair Shop Software 11 selected features Open category ↗ ⌄
Multi-Location Billing & Invoicing Employee Management Repair Tickets Point of Sale (POS) Repair Tracking Intake Management Estimating Job Management CRM Inventory Management
HVAC Software 16 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
Jewelry Store Management Software 19 selected features Open category ↗ ⌄
Billing & Invoicing Pricing Management Loyalty Program Credit Card Processing Sales Orders Multi-Store Purchase Order Management Repair Tracking Supplier Management Commission Management Customer History Reporting & Statistics Gift Card Management Electronic Payments CRM Cataloging/Categorization Marketing Automation Inventory Tracking Data Import/Export
Plumbing Software 13 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking
Point of Sale Software 18 selected features Open category ↗ ⌄
Restaurant POS eCommerce Management Commission Management Electronic Payments Employee Management Multi-Location Inventory Management Retail POS Returns Management Inventory Tracking Barcode/Ticket Scanning Loyalty Program Electronic Signature Accounting Integration Gift Card Management Discount Management Order Management Customer Accounts
Retail POS System Software 11 selected features Open category ↗ ⌄
Gift Card Management Commission Management Barcode/Ticket Scanning Discount Management eCommerce Management Touch Screen Inventory Management Sales Reports Loyalty Program Pricing Management Returns Tracking
Ticketing Software 14 selected features Open category ↗ ⌄
Customer Data Management Ticket Brokering Mobile Ticketing Website Management Barcode/Ticket Scanning Concessions Management Onsite Ticketing Promotions Management Employee Management Reserved Seating Season Tickets Online Ticketing Print-at-Home Event Scheduling
CRM Software 29 selected features Open category ↗ ⌄
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export AI/Machine Learning
Connected Applications

RepairShopr Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 12 integrations
Pricing Information

RepairShopr Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Annual Subscription
Pricing Page ↗
Starter
$59.99 Per Month
Repair Shop
$129.99 Per Month
Big Chain
$139.99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

RepairShopr Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a RepairShopr Review ↗
4.4
Based on 2 approved reviews
5 stars 50%
4 stars 38%
3 stars 13%
2 stars 0%
1 star 0%
Ty D.
Ty D. Owner

A Reliable Tool That Has Transformed How We Work

This software has been a huge help for our day-to-day operations. Being able to handle on-site invoicing, accept payments, and collect signatures for both invoices and terms of service has streamlined our workflow significantly. Communication through ticket threads works smoothly, and it’s easy to track time spent on jobs, along with which team member handled each task. One feature we really appreciate is the email notification that shows when a customer opens an invoice—it adds a lot of clarity to follow-ups. The Square integration generally works well, though we occasionally see duplicate payment entries, including zero-dollar transactions, which can complicate accounting. That said, it seems more device-related than a core system issue. After using it consistently for four years, it’s clear this platform has improved efficiency for both our team and our customers.

Reviewed on December, 2020
Garrett W.
Garrett W. Consultant

Feature-Rich and Affordable, but Not the Most Intuitive

For our needs, the free version has been surprisingly capable and covers almost everything we require. The automated invoices look polished and can be emailed automatically once an order is completed, which saves a lot of manual work. Inventory tracking is solid, allowing us to monitor stock levels and see what’s been bought or sold over different timeframes. The ticketing system works smoothly, it’s easy to spot overdue payments, and the ability to automate recurring monthly invoices is a major advantage that has worked reliably for us. Although it’s built with IT businesses in mind, it’s flexible enough for other industries too. That said, the system can feel overly complex compared to similar tools. Simple tasks like invoicing or checkout require multiple steps across different pages, and the automatic invoice numbering isn’t easy to customize. While these issues are tolerable on a free plan, they might be frustrating for paid users. Overall, RepairShopr is a strong, low-cost starting point for basic inventory, purchasing, and invoicing—powerful, but with a learning curve.

Reviewed on January, 2018
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Frequently Asked Questions

RepairShopr FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Need seamless integration between tickets, CRM, and invoicing? Wish your backoffice tools integrated with marketing to drive growth? RepairShopr is the answer!

With powerful customer management and search you have your entire database instantly available from anywhere. We added the important parts of a CRM and left out all the confusing stuff so your team will ramp up quickly and get to work.

Our reporting module has unparalleled power due to the nature of our fully integrated software. Because your Ticketing/Invoicing/CRM/Inventory are all in one place, we can give you insight that crosses all these areas. Plus, check out our premium business intelligence addon in the App Center – Domo.

Your customers will feel safer and more confident with the ability to check status, see invoice history, and preview and approve/decline estimates all from a portal they can access with just a click from all the emails you send them. The portal can be translated to any language for you international users.

  • No, RepairShopr does not offer a free version.

  • No, RepairShopr does not offer any free trial.

  • RepairShopr offers the following pricing plans & packages:

    Starter

    $59.99 Per Month

    Repair Shop

    $129.99 Per Month

    Big Chain

    $139.99 Per Month

  • RepairShopr supports the following payment frequencies:

    • Annual Subscription

  • No, RepairShopr does not offer an API.

  • RepairShopr can be integrated with the following applications:

    • Constant Contact , QuickBooks Online , Xero , Mailchimp , Google Workspace , RingCentral Contact Center , Twilio , Microsoft Outlook , Shopify , Gusto , Zapier , QuickBooks Desktop

  • RepairShopr offers support with the following options:
    • Phone

  • RepairShopr offers training with the following options:
    • Webinar , Videos

  • RepairShopr supports the following languages:
    • English

  • Following are the typical users of the RepairShopr:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • RepairShopr supports the following deployment:
    • Cloud Hosted , On-Premise

  • RepairShopr supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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