| 01Jewelry POS & Checkout |
Processes jewelry sales, returns, exchanges, discounts, taxes, deposits, and multiple payment methods while updating inventory and customer records. |
Select / Scan Jewelry Item→
Apply Price & Customer Details→
Process Payment→
Update Sale & Inventory
|
Barcode, tag, and serialized-item checkout
Split payments, deposits, returns, and exchanges
Tax, discount, receipt, and salesperson controls
|
| 02Jewelry Inventory & Serialized Item Tracking |
Tracks individual jewelry pieces by SKU, serial number, style, collection, location, cost, retail value, status, and other product-specific attributes. |
Add Jewelry Item→
Assign SKU / Serial / Attributes→
Track Location & Status→
Update Stock History
|
Unique serialized-item and SKU tracking
Multi-store, vault, memo, and transfer visibility
Stock aging, status, cost, and retail-value history
|
| 03Diamond, Gemstone & Precious Metal Management |
Stores detailed specifications for diamonds, gemstones, metals, and loose stones used in finished jewelry, repairs, and custom pieces. |
Record Stone / Metal Details→
Capture Weight & Specifications→
Link to Inventory / Job→
Track Value & Usage
|
Carat, cut, color, clarity, shape, and certificate fields
Metal type, purity, weight, and pricing support
Loose-stone and component inventory tracking
|
| 04Repair & Service Job Management |
Manages jewelry repairs, resizing, cleaning, stone replacement, engraving, and other service jobs from intake through completion and customer pickup. |
Receive Jewelry Item→
Document Condition & Repair→
Assign Bench / Vendor→
Complete & Return Item
|
Item photos, condition notes, and repair estimates
Bench jeweler, vendor, parts, and labor tracking
Repair status, promised dates, and pickup notifications
|
| 05Custom Jewelry Order Management |
Tracks made-to-order jewelry from initial design and customer specifications through deposits, sourcing, production, approvals, and final delivery. |
Capture Custom Design Request→
Estimate & Approve Design→
Source Materials & Produce→
Deliver Finished Piece
|
Design notes, images, CAD files, and specifications
Deposits, milestones, approvals, and promised dates
Material, labor, vendor, and final-cost tracking
|
| 06Customer CRM & Purchase History |
Maintains customer profiles, purchases, preferences, important dates, repairs, wish lists, notes, and communication history for personalized service. |
Create Customer Profile→
Capture Purchases & Preferences→
Track Events & Interactions→
Follow Up with Customer
|
Purchase, repair, appraisal, and communication history
Anniversaries, birthdays, wish lists, and preferences
Customer segmentation and consent-based outreach
|
| 07Purchasing, Vendors & Memo Management |
Controls purchasing from jewelry suppliers and tracks vendor relationships, purchase orders, received goods, costs, consignment, and memo inventory. |
Create Purchase / Memo Order→
Receive Jewelry / Components→
Verify Cost & Inventory→
Pay / Return / Reconcile
|
Purchase orders, receiving, and vendor records
Memo and consignment item tracking
Vendor costs, returns, credits, and reconciliation
|
| 08Pricing, Appraisals & Product Documentation |
Supports retail pricing and creates documentation for jewelry value, product specifications, certificates, warranties, or customer appraisal records. |
Capture Item Specifications→
Determine Cost / Value→
Create Appraisal / Documentation→
Store & Share Record
|
Markup, margin, metal, and stone-based pricing options
Professional appraisal and certificate templates
Photos, valuation history, and customer document storage
|
| 09Layaway, Special Orders & Customer Payments |
Manages purchases that require deposits, installment payments, item holds, special sourcing, or delayed fulfillment before final delivery. |
Create Layaway / Special Order→
Collect Deposit→
Track Balance / Fulfillment→
Complete Sale
|
Deposit, installment, and balance tracking
Item holds and special-order status management
Payment reminders, receipts, and cancellation rules
|
| 10Jewelry Store Analytics & Integrations |
Measures sales, margins, inventory turnover, repairs, customer activity, and salesperson performance while connecting store operations with accounting, ecommerce, and payment systems. |
Aggregate Store Data→
Analyze Sales & Inventory→
Connect Business Systems→
Improve Store Performance
|
Sales, margin, inventory-aging, and repair dashboards
Accounting, ecommerce, payment, and marketing integrations
Multi-store reporting, APIs, exports, and custom analytics
|