Software Category

Best Live Chat Software for Small Businesses (Free & Paid) - Page 13

Live chat software allows businesses to engage with website visitors in real-time through a chat interface. It enables small businesses to answer questions instantly, provide immediate customer support, and interact directly with potential customers browsing their site. Features often include automated chatbots for handling simple inquiries, chat history logs for reference, and integration with CRM systems to keep track of customer interactions. Some live chat tools also offer proactive chat invitations based on visitor behavior, multilingual support, and mobile compatibility. For small businesses, implementing live chat software can significantly enhance customer service and boost engagement. It helps convert visitors into customers by addressing their concerns promptly, increasing satisfaction and trust. Moreover, it reduces the need for a large customer support team, saving time and resources. By providing instant assistance, small businesses can stand out in competitive markets. Below are some live chat software options that small businesses can explore to improve customer communication:

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Last Updated: September 26, 2026
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Popular Picks in Live Chat Software

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Complete Product Directory

List of Top Live Chat Software for Small Businesses - Page 13

Continue with products 301–325. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Live Chat Software for Small Businesses Products 301–325

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#301

Chaport

🏆 SW Recommended

#1 Customer Messaging Software

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Overview

Chaport is an all-in-one customer messaging software that helps businesses manage live chat, chatbots, and multi-channel communication from a single platform. It enables teams to engage website visitors in real time, automate responses, and centralize conversations from channels...

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Free Trial14 Days Starting Price€29 Per month HeadquartersUnited States

Overview

PHP Live Helper is an efficient live chat software that enhances customer support by providing real-time communication capabilities. This user-friendly platform allows businesses to engage with website visitors instantly, answering questions and resolving issues as they arise. PH...

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Free TrialAvailable Starting Price$299.99 Per user HeadquartersUnited States
#303
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Overview

Subiz is a versatile live chat software designed to enhance customer engagement and support for businesses. With its user-friendly interface, Subiz enables organizations to provide real-time assistance to website visitors, improving the overall customer experience. The platform s...

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Free TrialAvailable Starting Price$9.59 Per feautre HeadquartersVietnam

Overview

CustomerICare is a robust live chat software designed to enhance customer support and engagement for businesses. This platform provides comprehensive tools for real-time communication with customers, enabling organizations to respond quickly to inquiries and provide exceptional s...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersPoland
#305
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Overview

VeriShow is an advanced live chat software that enables businesses to engage with their website visitors in real-time, enhancing customer support and boosting sales. Featuring an easy-to-use interface, VeriShow allows support agents to manage multiple chats simultaneously, ensuri...

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Free TrialAvailable Starting Price$39 Per feautre HeadquartersUnited States

Overview

HeyBubble Live Chat is a real-time communication tool that allows businesses to engage instantly with website visitors, providing immediate assistance and personalized support. The software features chat monitoring, visitor tracking, and customizable chat widgets that seamlessly...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersCanada

Overview

CroplaChat SDK is a versatile Live Chat Software designed to enhance real-time communication and customer engagement for businesses across various platforms. It offers a comprehensive set of tools for integrating live chat functionality into websites, mobile apps, and other digit...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIndia
#308
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Overview

Certainly is a robust live chat software designed to enhance customer engagement and support for businesses. This platform provides comprehensive tools for real-time communication with customers, enabling organizations to respond to inquiries quickly and effectively. With Certain...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersDenmark
#309
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Overview

Watermelon is a versatile help desk software designed to streamline customer support and enhance service delivery. This platform provides comprehensive tools for ticket management, communication, and reporting, ensuring that support teams can respond to inquiries efficiently. Wit...

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Free TrialAvailable Starting Price€99 Per month HeadquartersNetherlands
#310
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Overview

optimise-it is a dynamic live chat software that enhances customer engagement by facilitating real-time communication between businesses and their clients. Designed with a user-friendly interface, it enables customer support agents to manage multiple chat sessions effortlessly, e...

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Free TrialAvailable Starting Price€199 Per month HeadquartersGermany
#311
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Overview

Ocelot is a comprehensive higher education software platform designed to enhance student engagement and streamline campus operations. It offers a suite of tools for managing student communications, including chatbots, messaging, and personalized notifications, improving student s...

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Free TrialAvailable Starting Price$15000 Per feautre HeadquartersUnited States

Overview

Channel.me Live Chat is a live chat software that allows businesses to engage with website visitors in real time, enhancing customer support and boosting conversions. The software provides a customizable chat widget that can be embedded on websites, enabling visitors to ask quest...

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Free TrialAvailable Starting Price$19 Per feautre HeadquartersNetherlands
#313
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Overview

Instabot is an AI-driven conversational platform designed to automate customer interactions through messaging and chatbots. This powerful tool enables businesses to engage with customers in real-time, answer questions, and resolve issues without human intervention. Instabot uses...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited States

Overview

WhatsApp HubSpot Automation is a live chat software solution that integrates the popular messaging platform WhatsApp with HubSpot’s CRM and marketing automation tools. This integration allows businesses to communicate with customers in real time via WhatsApp while leveraging the...

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Free TrialNA Starting Price$99 Per user HeadquartersIndia
#315
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Overview

NovoChat is a dynamic Live Chat Software designed to enhance customer engagement and support for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing immediate assistance and pers...

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Free TrialAvailable Starting Price$19 Per month HeadquartersSingapore

Overview

NobelBiz Voice Carrier Network is a comprehensive communication solution that specializes in live chat and voice services, designed specifically for businesses looking to enhance their customer service and engagement. It offers an advanced cloud-based platform that seamlessly int...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#317
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Overview

AskHandle is a flexible chatbot software designed to help businesses automate customer interactions and improve engagement. The platform allows users to build AI-powered chatbots capable of handling inquiries, providing support, and guiding users through various processes. With n...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#318

FROGED

🏆 SW Recommended

Your Partner in Omnichannel Communication

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Overview

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI...

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Free TrialNA Starting Price$32 Per month HeadquartersSpain

Overview

BigAnt Space is an innovative live chat software designed to enhance customer communication and support for businesses across various industries. This comprehensive platform offers tools for real-time messaging, file sharing, and team collaboration, ensuring organizations can eff...

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Free TrialAvailable Starting Price$458 Per user HeadquartersChina

Overview

ServiceTonic is a comprehensive help desk software designed to enhance IT service management and customer support for organizations of all sizes. This platform offers tools for incident management, service request tracking, and customer communication, enabling IT teams to respond...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersSpain

Overview

Live Help Messenger is a powerful live chat software designed to enhance customer engagement for online businesses. This platform allows companies to connect with website visitors in real-time, providing instant assistance and answering inquiries as they arise. With customizable...

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Free TrialNA Starting Price$149 Per user HeadquartersAustralia
#322
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Overview

INSIDE is a versatile live chat software designed to help businesses engage with website visitors in real time, provide customer support, and increase conversions. The platform offers customizable chat widgets, automated responses, and chatbot integrations, enabling businesses to...

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Free TrialAvailable Starting Price$120 Per user HeadquartersAustralia
#323
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Overview

Applozic is a versatile live chat software designed to help businesses enhance customer engagement and support by providing real-time communication tools. The platform offers a wide range of features, including in-app messaging, push notifications, file sharing, and chatbots, ena...

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Free TrialAvailable Starting Price$199 Per month HeadquartersUnited States
#324
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Overview

LiveHelp is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This comprehensive platform offers features such as real-time messaging, automated chatbots, customer profiling, file sharing, and detailed analytics, prov...

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Free TrialAvailable Starting Price€4.99 Per feautre HeadquartersItaly
#325
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Overview

Ninchat is a dynamic live chat software designed to enhance customer engagement and support across various digital platforms. With its intuitive chat interface, businesses can communicate with their customers in real time, addressing inquiries and providing assistance promptly. N...

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Free TrialNA Starting PriceContact Vendor HeadquartersFinland

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