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Best IT Ticketing Systems Software for Small Businesses (Free & Paid) - Page 7

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right it ticketing systems software can significantly improve your workflow and help you compete more effectively. Here, we feature the top it ticketing systems software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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★★★★★4.6 average rating from 314 reviews
Last Updated: September 11, 2026
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Complete Product Directory

List of Top Best IT Ticketing Systems Software for Small Businesses - Page 7

Continue with products 151–172. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

IT Ticketing Systems Software for Small Businesses Products 151–172

Use search, filters, and available product tabs to evaluate the next 22 listings in this category.

22 products shown

Overview

HeyBubble Live Chat is a real-time communication tool that allows businesses to engage instantly with website visitors, providing immediate assistance and personalized support. The software features chat monitoring, visitor tracking, and customizable chat widgets that seamlessly...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersCanada
#152
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Overview

Web+Center is a comprehensive help desk software designed to enhance customer support and streamline service management. This solution provides businesses with the tools they need to manage inquiries, track tickets, and resolve issues efficiently. With features such as automated...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

Overview

ServiceTonic is a comprehensive help desk software designed to enhance IT service management and customer support for organizations of all sizes. This platform offers tools for incident management, service request tracking, and customer communication, enabling IT teams to respond...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersSpain
#154

CRM Built for Online Stores

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Overview

Empower your sales team with a full 360 customer profile, notes and tags in one place. Sync from WooCommerce, Shopify, BigCommerce & more, or connect to your own ERP. Assign customers to tiers and/or lists and gain both the visibility & control to get better sales. You are never...

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Free Trial14 Days Starting Price$9 Per month HeadquartersEgypt
#155

Simple. Affordable. Usable. Small Business. CRM

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Overview

Today, hundreds of small businesses and thousands of individuals manage their sales and marketing activity using this program. The AddressTwo Small Business CRM helps companies to manage contacts, sort & segment leads, track activity, remember to follow-up, and even stay in touch...

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Free Trial14 Days Starting Price$14.95 Per month HeadquartersUnited States
#156
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Overview

Web Tracks is a robust help desk software designed to streamline customer support operations and enhance user experience. This platform offers features such as ticket management, knowledge base creation, and reporting, enabling organizations to resolve customer inquiries efficien...

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Free TrialAvailable Starting Price$295 Per feautre HeadquartersUnited States

Overview

SmartTouch NexGen CRM is an innovative customer relationship management software designed to streamline marketing and sales processes for real estate professionals. With its user-friendly interface, SmartTouch enables users to manage leads, track customer interactions, and automa...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#158

OPERATIONS MANAGEMENT SOFTWARE

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Overview

Novo Solutions is a comprehensive help desk software designed to help organizations manage customer support and service requests efficiently. The platform offers robust tools for ticket management, knowledge base creation, and customer communication, ensuring that support teams c...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#159
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Overview

Richdesk is a feature-rich help desk software designed to streamline customer support and enhance service efficiency. It offers a comprehensive platform for ticket management, live chat, knowledge base creation, and multi-channel support, ensuring that customer inquiries are hand...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#160

Stay effortlessly organised with VARStreet's Free CRM module

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Overview

VARstreet CRM is a specialized customer relationship management software designed to help businesses manage their customer interactions and enhance sales processes. The platform offers comprehensive tools for lead management, sales tracking, and customer communication, enabling o...

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Free TrialNA Starting Price$80 Per month HeadquartersUnited States
#161

Track, maintain and manage assets through their lifecycle with a simple barcode scan

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Overview

GigaTrak is a top-notch asset-tracking solution designed to simplify your inventory management. It has a user-friendly interface that enables efficient tracking and monitoring of assets. The platform allows real-time visibility, offering accurate insights into the location and st...

Read more about GigaTrak Asset Tracking System  
Free Trial15 Days Starting PriceContact Vendor HeadquartersUnited States
#162

A Powerful All-In-One Platform Built For Insurance Teams

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Overview

AgentCubed is an innovative software solution designed specifically for insurance agents and agencies. It stands out with its all-in-one functionality, blending CRM, lead management, and policy enrollment into a single, streamlined platform. The software excels in lead tracking a...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

ALVAO Service Desk is a robust IT management software solution designed to streamline and optimize IT support and service delivery within organizations. It offers a comprehensive suite of tools for incident management, problem resolution, change management, and asset tracking, en...

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Free TrialAvailable Starting Price$2 Per user HeadquartersNA
#164

Simple CRM software for growing revenue.

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Overview

Snapforce helps businesses solve real world problems with our suite of enterprise level cloud applications. Economically priced, and recognized as the CRM of choice for small to medium size businesses. Our flagship CRM is built for lenders, realtors, real estate investors, proper...

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Free TrialNA Starting Price$12 Per month HeadquartersUnited States
#165

Simple Online Accounting Software

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Overview

Bearbook will take care of all your complex accounting stuff so that you can focus on business. We have started Bearbook to bring small and medium level business to next level with smart & intelligent accounting software, that manage sales, invoicing, cash-bank, inventory at sing...

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Free TrialNA Starting Price₹5000 Per year HeadquartersIndia
#166

Best CRM and HCM Software Solutions

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Overview

CentraHub CRM is a user-friendly software designed to streamline your customer relationship management tasks. With its intuitive interface, you can effortlessly organize and manage your customer data, track interactions, and nurture leads. What sets CentraHub CRM apart is its rob...

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Free TrialNA Starting Price$6.59 Per month HeadquartersBritish Indian Ocean Territory
#167

Build WOW customer experiences and empower support teams with a SaaS support desk

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Overview

Wowdesk is a customer support and helpdesk platform designed to help businesses manage inquiries across multiple channels from a unified interface. The platform brings together email, live chat, social media messages, and ticket management tools so support teams can track, priori...

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Free TrialAvailable Starting Price$6 Per month HeadquartersUnited States
#168

All-in-One Mortgage CRM

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Overview

Unify CRM is a specialized software designed for mortgage professionals, focusing on enhancing client relationships and streamlining business processes. Its user-friendly interface allows for easy management of client data and interactions, ensuring efficient communication. A sta...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#169

Finally, a CRM built specifically for Credit Unions and Banks.

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Overview

CRMNEXT is a comprehensive customer relationship management (CRM) platform designed to streamline and enhance the customer engagement process for businesses. It stands out by offering a blend of traditional CRM functionalities with advanced features like workflow automation, omni...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#170

Sales, Just got more easier!

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Overview

edge CRM is a one-stop solution for all your CRM needs. With our mobile and web-based platforms, we want to empower the sales community by simplifying and automating the daily sales processes. Our AI-driven platform helps the salesperson in gauging and coming up with a set of sal...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIndia
#171

RedHorse CRM is your complete Windows-based contact manager.

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Overview

Small business owners lose opportunity when they have to wrestle with multiple software systems to run and grow their dreams. Big companies have ERP systems and big budgets. You have RedHorse — an extremely customizable and secure total business management solution that lets you...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#172

Advanced AI agents that automatically handle ticket triage, dispatch, and routing with MSP-grade intelligence

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Overview

Our IT ticketing system uses advanced AI agents to classify, enrich, and route tickets with exceptional precision. It analyzes historical data, device context, and PSA/RMM information to ensure each issue reaches the right technician instantly. By automating repetitive steps and...

Read more about AI Autopilot  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

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