Best Unified Communications Software for Small Businesses (Free & Paid)

Chaty is an intuitive live chat software that enables businesses to offer real-time customer support through their websites and mobile apps. This software allows businesses to engage with visitors, answer queries, and resolve issues instantly, enhancing the overall customer experience. With Chaty, companies can integrate multiple communication channels, including live chat, WhatsApp, Facebook Mess... Read more about Chaty

Yeastar P-Series Phone System is a state-of-the-art unified communications (UC) software designed to streamline business communication, increase productivity, and improve customer interactions. The P-Series is an all-in-one platform that integrates voice, video, messaging, and conferencing capabilities, enabling businesses to collaborate efficiently regardless of location. With its easy-to-use int... Read more about Yeastar P-Series Phone System

Masergy UCaaS is a state-of-the-art Unified Communications Software designed to streamline and enhance communication and collaboration within organizations of all sizes. It offers a comprehensive platform that integrates voice, video, messaging, and conferencing into a single, cohesive system, ensuring seamless and efficient communication across the enterprise. Masergy UCaaS features high-quality ... Read more about Masergy UCaaS

Smart Automation Platform is an advanced Cloud Communication Platform Software designed to automate and streamline communication workflows for businesses of all sizes. It offers a comprehensive suite of tools for managing voice, video, messaging, and conferencing, ensuring seamless and efficient communication across teams and departments. Smart Automation Platform features intuitive interfaces tha... Read more about Smart Automation Platform

myApps is a unified communications software designed to centralize and simplify business communication by integrating voice, video, messaging, and file sharing into a single platform. With myApps, teams can connect through high-quality audio and video calls, exchange messages, and share files securely, promoting collaboration and productivity. The software supports mobile and desktop devices, enab... Read more about myApps

Telnyx Suite is a powerful SMS marketing software designed to help businesses connect with their customers through effective messaging campaigns. This platform provides tools for creating and managing SMS campaigns, enabling users to send promotional messages, alerts, and updates directly to their audience. Telnyx Suite's user-friendly interface allows for easy message customization and scheduling... Read more about Telnyx Suite

CircleLoop is a cutting-edge business phone systems software designed to enhance communication and collaboration within organizations of all sizes. Offering a comprehensive suite of VoIP solutions, CircleLoop enables businesses to manage calls, messages, and virtual meetings with exceptional clarity and reliability. Key features include call routing, auto-attendants, voicemail-to-email, and detail... Read more about CircleLoop

ClickSend is a versatile SMS Marketing Software designed to help businesses effectively reach and engage their target audiences through text messaging campaigns. It offers a robust platform for creating, managing, and analyzing SMS marketing efforts, ensuring timely and personalized communication with customers. ClickSend features easy-to-use campaign creation tools, allowing users to design and s... Read more about ClickSend

CometChat is a versatile Unified Communications Software that provides real-time chat, voice, and video communication capabilities for websites and applications. It offers a comprehensive platform that enables businesses to enhance user engagement and collaboration through instant messaging, group chats, voice calls, and video conferencing. CometChat features easy integration with popular programm... Read more about CometChat

Teams Direct Routing is a unified communications solution that integrates voice calling capabilities into Microsoft Teams, providing businesses with a comprehensive communication system. This software allows organizations to make and receive external calls directly from Teams, transforming the platform into an all-in-one phone and collaboration tool. Teams Direct Routing offers a seamless experien... Read more about Teams Direct Routing

Missive is a collaborative email and messaging application designed to boost team productivity and streamline communication. Unique for its ability to blend emails, chats, and tasks in a single thread, it enables teams to collaborate seamlessly within the context of each message. Users can comment directly on email threads, assign tasks, and share drafts before sending, fostering team coordination... Read more about Missive

NCP Secure Communication is a sophisticated network security software designed to protect data transmission across various communication channels. It provides businesses with a secure, encrypted platform for VPNs (Virtual Private Networks), allowing employees to access company networks remotely while maintaining confidentiality. The software ensures that all sensitive data remains private, prevent... Read more about NCP Secure Communication

Keyyo is a versatile telephony software designed to improve communication systems for businesses of all sizes. Offering advanced VoIP technology, Keyyo enables seamless voice and video calls, messaging, and collaboration across multiple devices, all while reducing communication costs. The software provides a range of features such as call forwarding, voicemail, conference calls, and automatic call... Read more about Keyyo

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

Liberty Converse is a call center software solution designed to improve customer support and enhance communication. The platform offers a range of features for managing inbound and outbound calls, including automatic call routing, call queuing, and interactive voice response (IVR). Liberty Converse enables call centers to prioritize customer needs efficiently, ensuring that each call is handled pr... Read more about Liberty Converse

StartADAM is a live chat software designed to enhance real-time communication between businesses and their customers. This intuitive platform enables businesses to engage with customers directly on their website or app, offering immediate responses to inquiries, support issues, or product questions. StartADAM allows customer support teams to manage multiple chat conversations simultaneously, impro... Read more about StartADAM

Pumble is a messaging app tailored for team communication. It allows unlimited message history, which is great for referencing past conversations. The app supports both direct messages and group channels, fitting different communication needs. With Pumble, you can easily share files, enhancing collaboration. Its search functionality is robust, allowing you to find specific messages or documents qu... Read more about Pumble

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover

Rainbow is a versatile software solution designed to facilitate seamless communication and collaboration within organizations. It's an all-in-one platform combining chat, voice, video, and file sharing, making it ideal for teams seeking a unified communication tool. Rainbow's interface is user-friendly, promoting ease of use even for those new to collaboration software. It supports one-on-one mess... Read more about Rainbow

Digital Samba is a versatile video conferencing and webinar software developed for businesses and educators. Its primary focus is on providing a seamless, interactive virtual meeting experience. With features like HD video conferencing, screen sharing, and real-time chat, it facilitates effective online collaboration. Digital Samba stands out for its ease of use, requiring no downloads for partici... Read more about Digital Samba

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its user-friendly interface, help desk agents can easily manage calls, emails, and chat interactions from a single dashboar... Read more about CloudCall

Howspace is a collaborative software platform designed to enhance teamwork and communication within organizations. It allows users to create interactive workspaces where teams can brainstorm, share ideas, and track project progress in real time. With its user-friendly interface, Howspace simplifies collaboration, making it easy for team members to engage and contribute regardless of their location... Read more about Howspace

Fonvirtual Call Center is a robust software solution designed to streamline customer service operations for businesses of all sizes. Offering comprehensive tools for managing both inbound and outbound calls, it enables organizations to enhance customer interactions efficiently. Features like automatic call distribution, call monitoring, and performance analytics empower managers to optimize agent ... Read more about Fonvirtual Call Center

LNK360 is a powerful collaboration software designed to bring teams together and improve communication and productivity across organizations. The platform offers a variety of features, including real-time messaging, file sharing, task management, and video conferencing, enabling seamless collaboration regardless of team members' locations. LNK360 integrates with popular tools like Google Drive, Mi... Read more about LNK360