Smart Automation Platform

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User RatingNot rated yet
Starting PriceFlat Rate
Free TrialAvailable
Free VersionYes
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Smart Automation Platform Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Smart Automation Platform

Smart Automation Platform is an advanced Cloud Communication Platform Software designed to automate and streamline communication workflows for businesses of all sizes. It offers a comprehensive suite of tools for managing voice, video, messaging, and conferencing, ensuring seamless and efficient communication across teams and departments. Smart Automation Platform features intuitive interfaces that allow users to easily set up automated call routing, schedule virtual meetings, and manage messaging campaigns, enhancing productivity and reducing manual effort. The software includes robust integration capabilities, enabling seamless connection with popular business applications such as CRM systems, project management tools, and email platforms, ensuring smooth data flow and operational coherence. Additionally, Smart Automation Platform provides advanced analytics and reporting, offering insights into communication patterns, team collaboration, and productivity metrics, enabling informed decision-making and strategic planning. The platform also emphasizes security with end-to-end encryption and compliance with industry standards, safeguarding sensitive communications and data. With its user-friendly design and powerful functionality, Smart Automation Platform empowers organizations to enhance their communication workflows, improve team collaboration, and achieve greater operational efficiency through a unified and automated cloud-based communication solution.
Company IntelePeer Cloud Communications
Founded 2003
Headquarters United States
Employees NA

Support

NA

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Banking Computer & Network Security Education Management Staffing & Recruiting Telecommunications
Category-Based Capabilities

Smart Automation Platform Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Team Communication Software 25 selected features Open category ↗
File Sharing Document Management Meeting Management Progress Tracking Real-Time Chat Mobile Access Search/Filter Content Management Discussions/Forums Real Time Updates Reminders Surveys & Feedback Video Conferencing Drag & Drop @mentions Alerts/Notifications Collaboration Tools Access Controls/Permissions Audio Calls Task Management Calendar Management Contact Management Project Management File Management Email Management
Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
SMS Marketing Software 31 selected features Open category ↗
Contact Management Interaction Tracking Text-to-Win Mobile Keywords SMS Messaging Message Personalization Campaign Management Customer Segmentation Multi-Campaign Automated Responses Reporting/Analytics Communication Management Scheduled Messaging Polls/Voting Mass Texting MMS Contact Database Chat/Messaging Campaign Planning 2-Way Messaging Live Chat Engagement Tracking Mobile Coupons SMS Marketing Alerts/Notifications Compliance Management Reputation Management Multi-Language QR Codes Reminders Open Rate Tracking
Mobile Application Development Software 19 selected features Open category ↗
Access Controls Collaboration Tools Debugging Deployment Management Integrated Development Environment Source Control Task Management Version Control Workflow Management Change Management Configurable Workflow Offline Access Database Support Pre-built Templates Drag & Drop Data Modeling No-Code Development Compatibility Testing Graphical User Interface
Appointment Reminder Software 12 selected features Open category ↗
Recurring Appointments Payment Reminders SMS Messaging Self Service Portal Rescheduling Confirmation/Reminders Appointment Scheduling Customizable Templates Call Reminders Email Reminders Calendar Sync Two-Way Communication
Cloud Communication Platform Software 7 selected features Open category ↗
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing
Contact Center Software 11 selected features Open category ↗
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
Customer Communications Management Software 19 selected features Open category ↗
Template Management Workflow Management Third-Party Integrations CRM Interaction Tracking Content Management Activity Dashboard On-Demand Communications Personalization Multi-Channel Communication Interactive Content Video Support Customer Database Chat/Messaging Reporting & Statistics Batch Communications Customer History Alerts/Notifications Feedback Management
Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Patient Engagement Software 19 selected features Open category ↗
Confirmation/Reminders Appointment Scheduling Calendar Management Patient Intake Patient Records Management Automated Scheduling Mobile Access Live Chat Patient Education Communication Management Surveys & Feedback Video Conferencing Care Plan Management HIPAA Compliant Reporting & Statistics Patient Portal Electronic Payments Patient Questionnaires Alerts/Notifications
Patient Management Software 15 selected features Open category ↗
Bed Management Communication Management Claims Management Patient Location Tracking Billing & Invoicing Patient Flow Management Appointment Management Calendar Management Historical Reporting HIPAA Compliant Records Management Waiting Time Tracking Real-Time Reporting Charting Patient Monitoring
Unified Communications Software 13 selected features Open category ↗
Reporting & Statistics Call Routing Mobile Access Contact Management SMS Messaging Voice Mail Multi-User Collaboration Two-Way Audio & Video File Sharing Multi-Channel Communication Call Recording Screen Sharing Task Management
Pricing Information

Smart Automation Platform Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
Frequently Asked Questions

Smart Automation Platform FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Smart Automation Platform is an advanced Cloud Communication Platform Software designed to automate and streamline communication workflows for businesses of all sizes. It offers a comprehensive suite of tools for managing voice, video, messaging, and conferencing, ensuring seamless and efficient communication across teams and departments. Smart Automation Platform features intuitive interfaces that allow users to easily set up automated call routing, schedule virtual meetings, and manage messaging campaigns, enhancing productivity and reducing manual effort. The software includes robust integration capabilities, enabling seamless connection with popular business applications such as CRM systems, project management tools, and email platforms, ensuring smooth data flow and operational coherence. Additionally, Smart Automation Platform provides advanced analytics and reporting, offering insights into communication patterns, team collaboration, and productivity metrics, enabling informed decision-making and strategic planning. The platform also emphasizes security with end-to-end encryption and compliance with industry standards, safeguarding sensitive communications and data. With its user-friendly design and powerful functionality, Smart Automation Platform empowers organizations to enhance their communication workflows, improve team collaboration, and achieve greater operational efficiency through a unified and automated cloud-based communication solution.

  • Yes, Smart Automation Platform offers a free version.

  • Yes, Smart Automation Platform offers a free trial.

  • No, Credit Card details are not required for the Smart Automation Platform trial.

  • Smart Automation Platform supports the following payment frequencies:

    • Monthly Subscription

  • No, Smart Automation Platform does not offer an API.

  • Smart Automation Platform offers training with the following options:
    • Webinar , Documentation

  • Smart Automation Platform supports the following languages:
    • English

  • Following are the typical users of the Smart Automation Platform:
    • Self-Employed , Small-Business , Midsize-Business

  • Smart Automation Platform supports the following deployment:
    • Cloud Hosted

  • Smart Automation Platform supports the following devices and operating systems:
    • Web-Based
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