Best Unified Communications Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right unified communications software can significantly improve your workflow and help you compete more effectively. Here, we feature the top unified communications software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.

Last Updated: June 25, 2025

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List of Top Best Unified Communications Software for Small Businesses

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Self Employed

Small Business

Medium Business

Enterprise

Thryv Command Center is an advanced unified communications software designed to streamline communication across various channels, making it easier for businesses to connect with customers, teams, and stakeholders. The platform integrates multiple communication tools into a single interface, allowing businesses to manage voice calls, emails, text messages, live chats, social media, and more from on... Read more about Thryv Command Center

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Front

The efficiency of a help desk with the familiarity of email.

Front is a customer communication platform that centralizes email, social media, and other messaging into a single, streamlined inbox. It allows teams to collaborate effectively on customer communications by assigning, sharing, and discussing messages without switching between tools. Front's features include shared inboxes to ensure transparency and prevent duplicated efforts, and personalized inb... Read more about Front

Free Trial

7 Days

Pricing Type

$19 Per month

Location

United States

Intermedia Unite

Unified Communications for Small Business

Intermedia Unite is an integrated cloud-based communication platform designed to enhance business connectivity and collaboration. It uniquely combines phone system capabilities, video conferencing, screen sharing, and file management in one comprehensive suite. The platform's phone system offers enterprise-grade telephony features like auto-attendants, call routing, and voicemail. Its video confer... Read more about Intermedia Unite

Free Trial

Available

Pricing Type

$27.99 Per month

Location

United States

Asterisk is a powerful business phone systems software that enables organizations to create customized telephony solutions. This open-source platform allows users to build and manage their own phone systems, offering flexibility and scalability for businesses of all sizes. With features such as call routing, voicemail, and conferencing, Asterisk enhances communication and collaboration among team ... Read more about Asterisk

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Star2Star is a unified communications software designed to streamline communication across teams, departments, and organizations. The platform provides businesses with a comprehensive suite of tools including voice calling, video conferencing, instant messaging, and collaboration features, all integrated into a single, easy-to-use interface. Star2Star offers seamless integration with existing busi... Read more about Star2Star

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

VidyoConnect is a cutting-edge video conferencing software designed to facilitate seamless communication and collaboration among teams, regardless of their physical location. This versatile platform provides high-quality video and audio capabilities, allowing users to connect with colleagues, clients, and partners in real-time. With its intuitive interface, VidyoConnect enables users to schedule m... Read more about VidyoConnect

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

ParentSquare is a unified communications software designed to bridge the gap between schools, parents, and students. It centralizes messaging and notification systems into one platform, enabling schools to send updates, alerts, and important information to parents via email, text, or app notifications. ParentSquare allows parents to communicate directly with teachers and school staff, fostering a ... Read more about ParentSquare

Free Trial

Available

Pricing Type

$3000 Per feautre

Location

United States

symplr Clinical Communications is an advanced team communication software specifically designed for healthcare organizations to enhance collaboration and improve patient care. This platform provides tools for secure messaging, task management, and information sharing among healthcare teams. With features such as real-time notifications, patient updates, and integration with electronic health recor... Read more about symplr Clinical Communications

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

UNIVERGE BLUE CONNECT is a versatile unified communications (UC) platform designed to enhance collaboration and streamline communication within organizations. This cloud-based software integrates various communication channels, including voice, video, messaging, and conferencing, into a single platform, making it easier for employees to stay connected, regardless of their location. With UNIVERGE B... Read more about UNIVERGE BLUE CONNECT

Free Trial

NA

Pricing Type

$28 Per user

Location

Japan

UNIVERGE BLUE CONNECT BRIDGE is an advanced unified communications software solution designed to streamline communication and collaboration within organizations. It integrates voice, video, messaging, and conferencing tools into a single platform, making it easier for businesses to connect and collaborate regardless of location. With UNIVERGE BLUE CONNECT BRIDGE, teams can communicate seamlessly a... Read more about UNIVERGE BLUE CONNECT BRIDGE

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Rocket.Chat

Communications Platform You Can Fully Trust

Rocket.Chat is an open-source communication platform designed for teams and businesses. It features text chat for direct and group messaging, fostering easy communication within teams. The platform supports voice and video calls, enabling more personal interaction. File sharing is a key feature, allowing users to easily exchange documents and media. Rocket.Chat is customizable, offering options to... Read more about Rocket.Chat

Free Trial

NA

Pricing Type

$4 Per month

Location

United States

Glassix is a robust customer communications management (CCM) software designed to help businesses manage and streamline their customer interactions across multiple channels. It offers an integrated solution for handling communications through email, SMS, chat, social media, and voice, providing businesses with a unified platform for engaging with their customers. Glassix’s powerful automation to... Read more about Glassix

Free Trial

NA

Pricing Type

$49 Per user

Location

Israel

LiveAgent

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

Userlike

Live Chat Software for Websites and Messaging Apps

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Polymail is an innovative collaboration software designed to enhance team communication and productivity. With its powerful features, Polymail allows users to manage their email correspondence seamlessly while collaborating with team members. Key functionalities include email tracking, scheduled sending, and shared templates, making it easier to streamline communication processes. The platform int... Read more about Polymail

Free Trial

Available

Pricing Type

$13 Per month

Location

United States

Accession Communicator is a leading unified communications software designed to enhance collaboration and communication within organizations. This comprehensive platform integrates various communication tools, including voice calls, video conferencing, and instant messaging, into a single userfriendly interface. With Accession Communicator, users can connect and collaborate seamlessly, whether the... Read more about Accession Communicator

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

FusionWorks with Cisco Webex is a robust web conferencing software solution that integrates seamlessly with the Cisco Webex platform, enabling organizations to host virtual meetings, webinars, and collaborative online sessions. Designed to enhance communication and collaboration, this software provides a reliable platform for team meetings, training sessions, presentations, and customer interactio... Read more about FusionWorks with Cisco Webex

Free Trial

NA

Pricing Type

$24.99 Per user

Location

United States

Sipelia is an advanced unified communications software designed to integrate voice, video, and messaging into a single platform for businesses of all sizes. The software enables seamless communication across various channels, including VoIP calls, instant messaging, and video conferencing, allowing employees to collaborate effectively regardless of their location. Sipelia’s user-friendly interfa... Read more about Sipelia

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Cloudli is a unified communications software platform designed to simplify communication and collaboration for businesses of all sizes. By integrating multiple communication channels into one solution, Cloudli enables teams to communicate more effectively, no matter where they are located. The platform supports voice, video, instant messaging, and email, allowing employees to connect using their p... Read more about Cloudli

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Pexip Video Platform is an enterprise-grade video conferencing software that enables businesses to host high-quality, secure virtual meetings across various devices and platforms. Designed for both small teams and large-scale organizations, Pexip supports video calls, webinars, and collaboration in one integrated platform. The software offers advanced features, such as HD video and audio, screen s... Read more about Pexip Video platform

Free Trial

NA

Pricing Type

Contact Vendor

Location

Norway

Pexip Engage is a sophisticated scheduling software designed to simplify the process of booking and managing virtual meetings, consultations, and appointments. It is an ideal solution for businesses, healthcare providers, and professionals who need to organize client-facing interactions in a seamless and efficient manner. With Pexip Engage, users can create customizable scheduling pages, allowing ... Read more about Pexip Engage

Free Trial

NA

Pricing Type

Contact Vendor

Location

Norway

Pexip Business Continuity is a comprehensive software solution that helps organizations ensure uninterrupted communication and collaboration during emergencies, disruptions, or unexpected events. It provides a secure and scalable video conferencing platform that guarantees seamless remote communication even in the most challenging circumstances. Pexip Business Continuity ensures that businesses ca... Read more about Pexip Business continuity

Free Trial

NA

Pricing Type

Contact Vendor

Location

Norway

Pexip Secure Meetings is an advanced video conferencing solution designed to deliver secure, high-quality communication for organizations of all sizes. Offering seamless integration with major platforms like Microsoft Teams, Google Meet, and Zoom, Pexip enables users to join meetings from any device, ensuring accessibility and flexibility across different environments. What sets Pexip apart is its... Read more about Pexip Secure meetings

Free Trial

NA

Pricing Type

Contact Vendor

Location

Norway

Pexip Secure Collaboration is a remote work software solution designed to facilitate secure and efficient communication for distributed teams. The platform provides high-quality video conferencing, instant messaging, and screen sharing capabilities to enhance collaboration between remote workers, clients, and partners. Pexip Secure Collaboration focuses on security, offering end-to-end encryption ... Read more about Pexip Secure collaboration

Free Trial

NA

Pricing Type

Contact Vendor

Location

Norway

VoiceMaxx CE is a cuttingedge telephony software solution that enhances communication within businesses. Designed for both small and large enterprises, it provides advanced voiceoverIP (VoIP) capabilities that enable seamless and highquality voice calls. With features such as call recording, conferencing, and autoattendant services, VoiceMaxx CE empowers organizations to improve their customer int... Read more about VoiceMaxx CE

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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