Best Unified Communications Software for Small Businesses (Free & Paid)

CometChat is a versatile Unified Communications Software that provides real-time chat, voice, and video communication capabilities for websites and applications. It offers a comprehensive platform that enables businesses to enhance user engagement and collaboration through instant messaging, group chats, voice calls, and video conferencing. CometChat features easy integration with popular programm... Read more about CometChat

UniTel Voice is a business phone system software designed to enhance communication for small businesses, offering features such as virtual numbers, call forwarding, and voicemail. This cloudbased system enables companies to establish a professional phone presence without investing in traditional hardware. UniTel Voice’s virtual phone numbers allow businesses to route calls to mobile devices, ens... Read more about UniTel Voice

Zenzap is an advanced team communication software designed to improve collaboration and streamline internal communication within organizations. With its easy-to-use interface, Zenzap facilitates seamless interaction across teams and departments, regardless of their physical location. The software offers features such as real-time messaging, file sharing, video conferencing, and task management, al... Read more about Zenzap

Microsoft Teams is a versatile communication and collaboration platform for businesses and organizations. It offers chat functionality, enabling quick messaging between team members. The software includes video conferencing features, supporting virtual meetings with screen sharing capabilities. Users can collaborate on documents in real-time, thanks to integration with Microsoft Office apps like W... Read more about Microsoft Teams

Vonage Business Communications is a leading telephony software solution designed to enhance communication and collaboration within organizations. This cloud-based platform offers a wide range of features, including voice calling, video conferencing, messaging, and team collaboration tools, all integrated into a single application. Vonage enables businesses to streamline their communication process... Read more about Vonage Business Communications

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack

Zoom Workplace is a leading Video Conferencing Software designed to facilitate seamless virtual meetings, webinars, and collaborative sessions for businesses and organizations of all sizes. With its intuitive interface, Zoom Workplace offers a comprehensive suite of tools for high-quality video and audio communication, ensuring clear and reliable interactions. The software supports features such a... Read more about Zoom Workplace

Zendesk Talk is a comprehensive telephony software solution integrated with the Zendesk customer service platform, designed to enhance customer interactions and streamline call center operations. With Zendesk Talk, businesses can manage phone support calls directly within the Zendesk interface, offering a seamless experience for both agents and customers. The platform includes features like call f... Read more about Zendesk Talk

Cisco Unified Communications Manager is a comprehensive unified communications software solution designed to enhance collaboration and streamline communication within organizations. This powerful platform integrates voice, video, messaging, and presence capabilities into a single interface, allowing users to connect seamlessly across various devices. With its robust features, Cisco Unified Communi... Read more about Cisco Unified Communications Manager

BlackBerry Spark is a comprehensive unified communications software that combines advanced security features with seamless connectivity to support modern enterprise needs. Built on BlackBerry's robust security framework, Spark offers secure messaging, voice and video conferencing, and collaboration tools across various devices and platforms. It enables organizations to protect sensitive data with ... Read more about Blackberry Spark

Cisco Unified Contact Center Express is a robust contact center software solution designed to enhance customer service and support for organizations of all sizes. The platform offers tools for managing inbound and outbound calls, routing inquiries, and tracking performance metrics. Cisco Unified Contact Center Express supports features such as call queuing, interactive voice response (IVR), and re... Read more about Cisco Unified Contact Center Express

Cisco Hosted Collaboration Solution is an advanced unified communications software designed to help organizations enhance collaboration and improve communication efficiency. This platform provides a comprehensive suite of tools for voice calling, video conferencing, messaging, and collaboration, enabling seamless connectivity for businesses. With Cisco Hosted Collaboration Solution, users can easi... Read more about Cisco Hosted Collaboration Solution

Webex Suite is a leading meeting software solution that transforms how organizations communicate and collaborate. The platform offers a comprehensive suite of tools for virtual meetings, webinars, and online events, ensuring seamless and interactive communication across teams and stakeholders. Webex Suite supports high-definition video and audio, screen sharing, and real-time collaboration feature... Read more about Webex Suite

Placetel is a cloud-based call center software designed to help businesses manage customer interactions, improve communication efficiency, and enhance customer service. The platform offers features such as call routing, IVR (Interactive Voice Response), call forwarding, and real-time call tracking, enabling businesses to optimize their call center operations. Placetel also includes tools for team ... Read more about Placetel

PBworks BusinessHub is a dynamic project management software designed to facilitate collaboration and streamline workflows for teams. It offers tools for task assignment, progress tracking, and file sharing, ensuring that everyone stays aligned on project goals. PBworks BusinessHub features real-time communication tools, such as chat and comment sections, making it easy for team members to collabo... Read more about PBworks BusinessHub

Verizon UCCaaS is a comprehensive live chat software designed to enhance customer communication and engagement across various platforms. This unified communications as a service (UCCaaS) solution enables businesses to integrate live chat capabilities into their websites and applications, providing real-time support and assistance to customers. With Verizon UCCaaS, users can easily manage customer ... Read more about Verizon UCCaaS

Push to Talk Plus is a team communication software designed to facilitate instant communication for businesses, teams, and organizations, especially in environments where quick, voice-based communication is essential. The platform enables teams to communicate in real time with push-to-talk functionality, similar to a walkie-talkie, allowing for immediate response without the need for phone calls o... Read more about Push to Talk Plus

VoIP Business Digital Voice is a cutting-edge VoIP (Voice over Internet Protocol) Software designed to enhance business communication by providing reliable, high-quality voice services over the internet. It offers a comprehensive platform for managing voice calls, enabling organizations to streamline their communication processes, reduce costs, and improve customer interactions. VoIP Business Digi... Read more about VoIP Business Digital Voice

Zoho SalesIQ is a sophisticated yet user-friendly software designed to enhance customer engagement and sales effectiveness for businesses. This tool uniquely integrates live chat, visitor tracking, and analytics capabilities, enabling businesses to interact with website visitors in real-time. With Zoho SalesIQ, companies can identify high-potential leads based on visitor behavior and history, prov... Read more about Zoho SalesIQ

Flock is a versatile communication and collaboration platform designed to streamline team interactions. It offers direct messaging and group chats, making internal communication effortless. Users can create channels for specific topics or projects, ensuring organized discussions. Flock's video conferencing feature enables face-to-face meetings, enhancing team connectivity. The platform integrates ... Read more about Flock

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video conferences, and send instant messages—all from a single platform. The software is cloud-based, enabling users to access ... Read more about GoTo Connect

Grasshopper brings unified communications to small businesses by combining calling, texting, voicemail, and call management into a single, easy-to-use platform. Accessible from both mobile and desktop devices, Grasshopper ensures you can manage all business communication from anywhere. The app supports multiple users and extensions, making collaboration seamless while keeping your business commun... Read more about Grasshopper

GoTo Meeting is a streamlined video conferencing software designed for businesses, offering a balance of simplicity and powerful features. It facilitates high-quality video and audio meetings with ease, accommodating up to 250 participants. Users appreciate its one-click meeting access and intuitive interface, making it accessible for all skill levels. Key features include screen sharing, a virtua... Read more about GoTo Meeting

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

RingCentral Engage Voice is an advanced predictive dialer software designed to help contact centers increase agent productivity, reduce wait times, and improve customer engagement. By using algorithms to predict when agents will be available to take calls, Engage Voice ensures that customers are connected to an available agent as soon as possible. The predictive dialer automatically dials numbers,... Read more about RingCentral Engage Voice

Deltapath UC Enterprise Cloud is a unified communications software that connects teams across various devices and platforms, ensuring seamless collaboration. This software integrates voice, video, messaging, and conferencing capabilities into one centralized platform, allowing users to communicate effectively regardless of location. Deltapath UC supports high-definition audio and video quality, ma... Read more about Deltapath UC Enterprise Cloud

Simpu is a cutting-edge unified communications software designed to streamline communication and collaboration within organizations. The platform brings together a wide range of communication tools, including email, live chat, video conferencing, and phone systems, all within a single, easy-to-use interface. Simpu enables businesses to communicate with clients, colleagues, and partners across vari... Read more about Simpu

ipSCAPE Connect is a unified communications software platform designed to streamline and simplify communication for businesses of all sizes. The software integrates voice, video, chat, email, and social media into a single platform, allowing employees to communicate seamlessly across various channels. By centralizing all communication tools in one place, ipSCAPE Connect enhances collaboration, red... Read more about ipSCAPE Connect