Best Unified Communications Software for Small Businesses (Free & Paid)

AirSend is a unified communications software designed to enhance collaboration and communication across teams, regardless of their location. With AirSend, users can streamline communication by consolidating various channels into one platform, including messaging, voice calls, video conferences, and file sharing. The software supports team collaboration by allowing users to organize conversations i... Read more about AirSend

metricVOICE is a specialized managed service provider (MSP) software designed to help IT service businesses optimize their operations and improve customer service. The platform offers tools for monitoring network performance, managing client systems, and providing proactive support. metricVOICE helps MSPs track metrics such as uptime, system health, and client satisfaction, providing real-time ins... Read more about metricVOICE

BroadVoice Cloud PBX is a robust cloud communication platform software designed to revolutionize business communications with flexibility and scalability. It offers a comprehensive suite of VoIP (Voice over Internet Protocol) services including call routing, voicemail, conferencing, and unified messaging, ensuring seamless and efficient communication for businesses of all sizes. BroadVoice Cloud P... Read more about BroadVoice Cloud PBX

Line2 Pro is a comprehensive business phone systems software that enhances communication for organizations of all sizes. With its cloud-based platform, users can make and receive calls using their existing internet connection, providing flexibility and cost savings. Line2 Pro offers features such as voicemail, call forwarding, and conferencing, enabling teams to collaborate efficiently. The softwa... Read more about Line2 Pro

Everyday Toolkit is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers real-time communication tools that allow companies to interact with website visitors, answer inquiries, and provide instant assistance. Everyday Toolkit features customizable chat widgets, automated responses, and proactive chat triggers, ensuring that cust... Read more about Everyday Toolkit

Alvaria CX Suite is a comprehensive IVR (Interactive Voice Response) software designed to enhance customer service by automating inbound and outbound communication processes. It allows businesses to create personalized, self-service experiences for customers, enabling them to resolve issues, make inquiries, or complete transactions without the need for human assistance. Alvaria CX Suite supports m... Read more about Alvaria CX Suite

Bluepulse is a team communication software that enhances collaboration, engagement, and productivity within organizations. This platform is designed to facilitate seamless communication across teams, departments, and locations. With Bluepulse, businesses can create a unified environment where team members can share ideas, give feedback, and collaborate on projects in real time. The software suppor... Read more about Bluepulse

Tox is a unified communications software that provides businesses with a seamless and integrated platform for messaging, video conferencing, and voice communication. With Tox, employees can stay connected and collaborate effectively regardless of location, reducing the need for separate communication tools. The software includes features such as real-time messaging, voice and video calls, file sha... Read more about Tox

Jostle is an innovative employee intranet platform designed to simplify internal communication and foster a vibrant workplace culture. Its unique approach emphasizes ease of use and employee engagement. Key features include a visual employee directory, making it easy to connect with colleagues, and a news feed for company updates and announcements. Jostle stands out for its emphasis on showcasing ... Read more about Jostle

MangoApps is a comprehensive employee experience platform that uniquely blends intranet, training, teamwork, and content management into a single, cohesive solution. It's designed to enhance internal communication, foster collaboration, and streamline knowledge sharing within organizations. Key features include a customizable intranet portal, providing employees with easy access to important compa... Read more about MangoApps

Voximplant Platform is a versatile application development software designed to enable businesses to create and manage sophisticated communication applications effortlessly. The platform offers a robust suite of tools for building voice, video, and messaging applications that can be seamlessly integrated into existing systems and workflows. With real-time communication capabilities, Voximplant enh... Read more about Voximplant Platform

Unified Communications Cloud Voice is a cutting-edge unified communications software that transforms how organizations communicate and collaborate. This platform integrates voice, video, messaging, and conferencing into a single solution, enabling seamless interactions among team members, regardless of their location. With its cloud-based infrastructure, users can access communication tools from a... Read more about Unified Communications Cloud Voice

IR Collaborate is an advanced network monitoring software designed to provide real-time insights into the performance and health of enterprise communication systems. It supports monitoring for various collaboration platforms like Microsoft Teams, Cisco WebEx, and Zoom, offering detailed analytics and reporting. IR Collaborate helps IT teams ensure optimal uptime and performance by identifying and ... Read more about IR Collaborate

inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication across platforms. With its intelligent routing capabilities, inConcert assigns calls to the most qualified agents, enhanc... Read more about inConcert Contact Center

OpenTouch Enterprise Cloud is an advanced call center software solution designed to streamline communications and improve customer service for businesses. This cloud-based platform allows companies to efficiently manage inbound and outbound calls, automate workflows, and integrate with customer relationship management (CRM) systems. OpenTouch Enterprise Cloud offers a wide array of features, inclu... Read more about OpenTouch Enterprise Cloud

Comm-unity is a versatile telephony software designed to enhance communication within organizations by providing a unified platform for voice and video calls. This software offers features such as call routing, voicemail management, and integration with other communication tools, enabling teams to collaborate efficiently. With Comm-unity, users can easily manage calls, access conference features, ... Read more about Comm-unity

DialMyCalls is an innovative emergency notification software designed to help organizations communicate effectively during critical situations. This platform provides comprehensive tools for sending mass notifications via phone calls, text messages, and emails, ensuring that important information reaches the intended audience quickly. With its user-friendly interface, administrators can easily cre... Read more about DialMyCalls

VirtualPBX is an advanced digital workplace software designed to help businesses manage communications, collaboration, and remote work seamlessly. The platform offers cloud-based phone systems, video conferencing, and messaging tools, allowing teams to stay connected and collaborate effectively from anywhere. VirtualPBX integrates with customer relationship management (CRM) systems, enabling busin... Read more about VirtualPBX

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

Contact Center as a Service (CCaaS) is a cuttingedge call center software designed to provide organizations with scalable and flexible solutions for managing customer interactions. With its cloudbased architecture, CCaaS enables businesses to set up and operate call centers without the need for extensive onpremises infrastructure. The platform offers advanced features such as automatic call distri... Read more about Contact Center as a Service (CCaaS)

Unified Communications as a Service (UCaaS) is a comprehensive telephony software designed to enhance communication and collaboration within organizations. With its cloudbased platform, UCaaS enables users to access various communication tools, including voice calling, video conferencing, messaging, and file sharing, from a single interface. The software supports integration with existing business... Read more about Unified Communications as a Service (UCaaS)

Kaleyra is an advanced SMS marketing software that helps businesses connect with their customers through effective mobile messaging campaigns. This platform provides comprehensive tools for creating, sending, and tracking SMS campaigns, enabling organizations to engage their audience effectively. Users can segment their customer lists based on various criteria, ensuring that messages are targeted ... Read more about Kaleyra

XM Connect is a unified communications software that consolidates voice, video, and messaging solutions into a single, easy-to-use platform. This software allows businesses to streamline internal and external communication, enabling employees to collaborate seamlessly from any location. XM Connect offers features like video conferencing, call routing, and instant messaging, supporting a cohesive a... Read more about XM Connect

Yeastar Cloud PBX is a robust Cloud PBX Software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of telephony features, including voice calling, video conferencing, and messaging, all managed through a user-friendly interface. Yeastar Cloud PBX allows organizations to set up a virtual phone system with advanced functiona... Read more about Yeastar Cloud PBX

Wildix is a cutting-edge unified communications software designed to bring together voice, video, messaging, and collaboration tools in a single, easy-to-use platform. It enables businesses to streamline communication and improve team collaboration, regardless of location. Wildix provides a range of features, including VoIP calling, video conferencing, instant messaging, screen sharing, and file s... Read more about Wildix