The Service Program

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses The Service Program

"Service businesses that handle field work, scheduling, and customer visits often find The Service Program a practical fit for their daily operations. Field service management becomes easier to handle when teams need to track jobs, manage routes, and stay connected with office staff. It tends to work well for small to mid-sized service companies. However, larger organizations with complex multi-department needs may find the platform limiting as they grow."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

The Service Program Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$99.95 / user
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
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Product Overview

The Service Program Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About The Service Program

The Service Program is a powerful field service management software designed to streamline operations for businesses in the field service industry. This platform provides essential tools for scheduling, dispatching, work order management, and customer communication. With its user-friendly interface, The Service Program enhances efficiency, allowing service providers to optimize their workflows and improve service delivery. The software's reporting capabilities offer valuable insights into operational performance, helping managers make informed decisions regarding resource allocation and performance metrics. Additionally, The Service Program facilitates communication with customers through automated notifications and updates on service appointments. By implementing this software, field service companies can enhance operational efficiency, improve customer satisfaction, and drive business growth.
Company Westrom Software
Founded 2006
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Accounting Construction Consumer Services Utilities

Why Choose The Service Program

Pros

  • Pros Built specifically for service-based businesses, not a generic CRM adaptation
  • Pros QuickBooks integration keeps accounting synced without double data entry headaches
  • Pros Route optimization cuts down driver time on repeat service stops
  • Pros Customer history and equipment tracking live in one accessible place
  • Pros Mobile field access lets technicians update jobs without calling back
  • Pros Flat-rate pricing structure avoids surprise costs as your team grows

Cons

  • Cons Reporting tools feel dated compared to modern field service platforms
  • Cons Setup and configuration demand significant time investment upfront
  • Cons Mobile experience lacks the polish teams expect in daily use
  • Cons Pricing structure favors larger operations, leaving smaller crews underserved
Strengths and Limitations

The Service Program Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Built specifically for service-based businesses, not a generic CRM adaptation
  • QuickBooks integration keeps accounting synced without double data entry headaches
  • Route optimization cuts down driver time on repeat service stops
  • Customer history and equipment tracking live in one accessible place
  • Mobile field access lets technicians update jobs without calling back
  • Flat-rate pricing structure avoids surprise costs as your team grows
!

Cons

  • Reporting tools feel dated compared to modern field service platforms
  • Setup and configuration demand significant time investment upfront
  • Mobile experience lacks the polish teams expect in daily use
  • Pricing structure favors larger operations, leaving smaller crews underserved
Category-Based Capabilities

The Service Program Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Facility Management Software 34 selected features Open category ↗ ⌄
Residential Properties Commercial Properties Invoice Management Maintenance Management Facility Scheduling Asset Lifecycle Management Audit Management Alerts/Notifications Equipment Management Inspection Management Incident Management Calendar Management Historical Reporting Vendor Management Reporting/Analytics Document Management Compliance Management Fixed Asset Management Visitor Management Access Controls/Permissions Space Management Work Order Management Equipment Maintenance Real Time Notifications Document Storage Contract/License Management Preventive Maintenance Inventory Management Multi-Location Parts Management Communication Management Service Request Management Materials Management Facility Asset Management
Field Service Management Software 24 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Arborist Software 16 selected features Open category ↗ ⌄
Reporting/Analytics Work Order Management Photos/Images Mobile Access Quotes/Estimates Activity Dashboard Dispatch Management GPS Electronic Signature Job Management Job Scheduling Billing & Invoicing Electronic Payments Calendar Management CRM Risk Assessment
Equipment Maintenance Software 19 selected features Open category ↗ ⌄
Inventory Control Preventive Maintenance Inventory Management Equipment Tracking Inspection Management Work Order Management Asset Lifecycle Management Warranty Tracking Billing & Invoicing Job Management Maintenance Scheduling Multi-Location Fixed Asset Management Reporting/Analytics Inventory Tracking Audit Trail Mobile Access Calibration Management Vendor Management
Handyman Software 18 selected features Open category ↗ ⌄
Electronic Payments Reporting & Statistics Real-Time Data Customer Database Job Scheduling Timesheet Management Dispatch Management Invoice Management Alerts/Notifications Billing & Invoicing Calendar Management Job Tracking Calendar Sync Payment Processing Quotes/Estimates Mobile Access QuickBooks Integration GPS
HVAC Software 16 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
IT Service Software 19 selected features Open category ↗ ⌄
Release Management Contract/License Management Knowledge Management Activity Dashboard Self Service Portal Workflow Management Service Catalog Third-Party Integrations Configuration Management Alerts/Notifications Inventory Management Change Management Problem Management Compliance Management Task Management Support Ticket Management Real-Time Monitoring Resource Allocation & Planning Service Request Management
Landscape Software 21 selected features Open category ↗ ⌄
Time Tracking Groundskeeping Management Appointment Scheduling Dispatch Management Routing Contract/License Management Work Order Management Employee Management Job Management Calendar Management Electronic Signature Billing & Invoicing Activity Tracking Alerts/Notifications Mobile Access Quotes/Estimates Maintenance Scheduling Landscape Design Payroll Management Data Import/Export Third-Party Integrations
Maid Service Software 18 selected features Open category ↗ ⌄
Reporting & Statistics Recurring Appointments Billing & Invoicing SMS Messaging Automated Scheduling GPS Electronic Payments Mobile Access Quotes/Estimates Dispatch Management Service History Calendar Management Time Tracking Routing Work Order Management Reminders Online Booking Multi-Location
Pest Control Software 13 selected features Open category ↗ ⌄
Fleet Management Quotes/Estimates Pest Activity Tracking Routing Electronic Signature Technician Management Billing & Invoicing Customer Database Calendar Management Dispatch Management Job Scheduling Pesticide Usage Tracking Customer History
Plumbing Software 13 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking
Pool Service Software 4 selected features Open category ↗ ⌄
Work Order Management Billing & Invoicing Maintenance Scheduling Quotes/Estimates
Service Dispatch Software 17 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History
Towing Software 20 selected features Open category ↗ ⌄
Lot Management Fleet Management Third-Party Integrations Routing Real-Time Data Dispatch Management Job Management Alerts/Notifications Electronic Signature Fuel Management Assignment Management Billing & Invoicing Employee Management Customer Database Client Management Accounting Integration Commission Management Reporting & Statistics GPS Chat/Messaging
Transportation Dispatch Software 16 selected features Open category ↗ ⌄
Mileage Tracking Location Tracking Routing Emergency Dispatch Delivery Tracking Mobile Access Fuel Management Billing & Invoicing Order Management GPS Dispatch Management Customer Management Route History Route Optimization Scheduling Real-Time Monitoring
Connected Applications

The Service Program Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

The Service Program Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
One Office User
$99.95 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

The Service Program FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

The Service Program is a powerful field service management software designed to streamline operations for businesses in the field service industry. This platform provides essential tools for scheduling, dispatching, work order management, and customer communication. With its user-friendly interface, The Service Program enhances efficiency, allowing service providers to optimize their workflows and improve service delivery. The software's reporting capabilities offer valuable insights into operational performance, helping managers make informed decisions regarding resource allocation and performance metrics. Additionally, The Service Program facilitates communication with customers through automated notifications and updates on service appointments. By implementing this software, field service companies can enhance operational efficiency, improve customer satisfaction, and drive business growth.

  • No, The Service Program does not offer a free version.

  • Yes, The Service Program offers a free trial.

  • No, Credit Card details are not required for the The Service Program trial.

  • The Service Program offers the following pricing plans & packages:

    One Office User

    $99.95 Per User

  • The Service Program supports the following payment frequencies:

    • Monthly Subscription

  • No, The Service Program does not offer an API.

  • The Service Program can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , Sage Intacct , HubSpot CRM , Microsoft Outlook , Zapier

  • The Service Program offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • The Service Program offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • The Service Program supports the following languages:
    • English

  • Following are the typical users of the The Service Program:
    • Self-Employed , Small-Business , Midsize-Business

  • The Service Program supports the following deployment:
    • Cloud Hosted , On-Premise

  • The Service Program supports the following devices and operating systems:
    • Web-Based , Windows , Linux
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