Synchroteam

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Synchroteam

"Field service teams often turn to Synchroteam when managing job scheduling and dispatch becomes too difficult to handle manually. It helps businesses track technicians, assign work orders, and keep tabs on what's happening in the field without a lot of back-and-forth communication. Smaller service companies especially find it useful for staying organized day to day. That said, businesses looking for deep reporting tools or highly customizable workflows may find the platform a bit limited over time."
Decision Snapshot

Synchroteam Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$36 / user
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Synchroteam Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Synchroteam

Synchroteam is a powerful field service management software designed to optimize operations for businesses that provide on-site services. With its intuitive interface, Synchroteam enables organizations to schedule, dispatch, and track field personnel efficiently, enhancing productivity and customer satisfaction. The software features real-time tracking capabilities that allow managers to monitor the location and status of field technicians, ensuring timely service delivery. Synchroteam also includes robust reporting tools that provide insights into service performance, customer interactions, and resource utilization, empowering organizations to make informed decisions. Additionally, its mobile application allows field staff to access essential information and update job statuses from anywhere, enhancing communication and collaboration. Ideal for service-based businesses, Synchroteam streamlines field operations and improves overall service quality.
Company Synchroteam
Founded 2000
Headquarters United States
Employees NA

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 15 languages available
Czech Dutch English French German Hungarian Italian Polish Portuguese Romanian Russian Spanish Swedish Turkish Chinese (Simplified)
Industries Served 3 industries available
Construction Facilities & Services Information Technology & Services

Why Choose Synchroteam

Problem it Solves

  • Problem it Solves Streamlining Field Service Management For Improved Efficiency And Communication

Target Users

  • Target Users Field Service Managers
  • Target Users Dispatchers
  • Target Users Technicians
  • Target Users Business Owners
  • Target Users Operations Managers

Core Use Case

  • Core Use Case Schedule Jobs Efficiently
  • Core Use Case Track Field Technicians
  • Core Use Case Manage Customer Information
  • Core Use Case Generate Reports
  • Core Use Case Optimize Routes

USP

  • USP Optimize Field Service Management With Seamless Scheduling And Real-time Tracking

Pros

  • Pros Real-time GPS tracking keeps field teams accountable without micromanaging
  • Pros Scheduling drag-and-drop interface cuts dispatch time noticeably
  • Pros Mobile app works offline, syncs data once connection returns
  • Pros Inventory management built directly into job workflows, not bolted on
  • Pros Custom job reports reduce paperwork field technicians actually hate doing
  • Pros Client portal gives customers visibility without endless phone tag
  • Pros Pricing scales fairly for small service businesses entering the market
  • Pros Integrates with QuickBooks and Salesforce without needing a developer

Cons

  • Cons Scheduling interface takes adjustment before daily workflows feel natural
  • Cons Mobile app experience lags behind what the desktop offers
  • Cons Reporting tools feel limited for data-heavy operations teams
  • Cons Pricing climbs noticeably as team size and features grow
Editorial Buyer Guidance

Who Is Synchroteam Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Field Service Management For Improved Efficiency And Communication

Target Users

  • Field Service Managers
  • Dispatchers
  • Technicians
  • Business Owners
  • Operations Managers

Core Use Cases

  • Schedule Jobs Efficiently
  • Track Field Technicians
  • Manage Customer Information
  • Generate Reports
  • Optimize Routes

Unique Selling Point

Optimize Field Service Management With Seamless Scheduling And Real-time Tracking

Strengths and Limitations

Synchroteam Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Real-time GPS tracking keeps field teams accountable without micromanaging
  • Scheduling drag-and-drop interface cuts dispatch time noticeably
  • Mobile app works offline, syncs data once connection returns
  • Inventory management built directly into job workflows, not bolted on
  • Custom job reports reduce paperwork field technicians actually hate doing
  • Client portal gives customers visibility without endless phone tag
  • Pricing scales fairly for small service businesses entering the market
  • Integrates with QuickBooks and Salesforce without needing a developer
!

Cons

  • Scheduling interface takes adjustment before daily workflows feel natural
  • Mobile app experience lags behind what the desktop offers
  • Reporting tools feel limited for data-heavy operations teams
  • Pricing climbs noticeably as team size and features grow
Category-Based Capabilities

Synchroteam Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Time Tracking Software 31 selected features Open category ↗ ⌄
Billable & Non-Billable Hours Reporting/Analytics Approval Process Control Payroll Management Vacation/Leave Tracking Employee Scheduling Attendance Tracking Calendar Management Employee Time Tracking Online Time Tracking Mobile Time Tracking Time & Expense Tracking Task Management Clock In/Out Timesheet Management Offline Time Tracking Alerts/Notifications Leave Tracking Project Tracking Employee Database Reminders Sick Leave Tracking Overtime Calculation Project Management Real Time Updates Automatic Time Capture Employee Management Billing & Invoicing Time Off Requests Accounting Integration Online Time Clock
Workforce Management Software 30 selected features Open category ↗ ⌄
Performance Metrics Compliance Tracking Attendance Management Sick Leave Tracking Recruitment Management Reporting/Analytics Real Time Notifications Employee Management Time & Attendance Employee Scheduling Reminders Clock In/Out Approval Process Control Timesheet Management Employee Database Calendar Management Performance Management Shift Swapping Time Off Management Payroll Management Budgeting/Forecasting Self Service Portal Activity Tracking Vacation/Leave Tracking Skills Tracking Time Off Requests Document Storage Labor Forecasting Automated Scheduling Employee Onboarding
Professional Services Automation Software 29 selected features Open category ↗ ⌄
Portfolio Management Quotes/Estimates Gantt/Timeline View Activity Tracking Multiple Projects Proposal Generation Billing & Invoicing Task Management Real Time Reporting Project Management Document Management Forecasting Approval Process Control Performance Metrics Resource Management Project Planning Billable Items Tracking Collaboration Tools Task Scheduling Email Management CRM Project Time Tracking Project Tracking Client Portal Timesheet Management Progress Tracking Time & Expense Tracking Calendar Management Accounting Integration
Field Service Management Software 24 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Arborist Software 16 selected features Open category ↗ ⌄
Reporting/Analytics Work Order Management Photos/Images Mobile Access Quotes/Estimates Activity Dashboard Dispatch Management GPS Electronic Signature Job Management Job Scheduling Billing & Invoicing Electronic Payments Calendar Management CRM Risk Assessment
Calendar Software 12 selected features Open category ↗ ⌄
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration
Carpet Cleaning Software 14 selected features Open category ↗ ⌄
Scheduling Dispatch Management Mobile Access Online Booking Reporting & Statistics Email Management Work Order Management Billing & Invoicing Electronic Payments Quotes/Estimates Customer Management Reminders GPS For Carpet Cleaners
Contractor Management Software 13 selected features Open category ↗ ⌄
Subcontractor Management Contractor Database Safety Management Qualification Tracking Scheduling Job Management Document Management Budgeting/Forecasting Timesheet Management Multiple Projects Bid Management Compliance Management Project Tracking
Electrical Contractor Software 14 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling GPS Contract/License Management Customer Management Job Scheduling Calendar Management Mobile Access Quotes/Estimates Alerts/Notifications Invoice Management Time Tracking Work Order Management For Commercial and/or Industrial Electrical Contractors
Electrical Estimating Software 13 selected features Open category ↗ ⌄
Quotes/Estimates Reporting & Statistics Project Management Change Order Management Data Import/Export Billing & Invoicing Scheduling Accounting Integration Customer Management Bid Management Cost Database Takeoff Job Management
Garage Door Software 13 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Quotes/Estimates Scheduling Billing & Invoicing Customer Management Equipment Tracking QuickBooks Integration Warranty Tracking Job Costing Dispatch Management Inventory Management Technician Management
Handyman Software 18 selected features Open category ↗ ⌄
Electronic Payments Reporting & Statistics Real-Time Data Customer Database Job Scheduling Timesheet Management Dispatch Management Invoice Management Alerts/Notifications Billing & Invoicing Calendar Management Job Tracking Calendar Sync Payment Processing Quotes/Estimates Mobile Access QuickBooks Integration GPS
HVAC Software 16 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
HVAC Estimating Software 17 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling Quotes/Estimates Cost Estimating Labor Rates Cost Database Calendar Management Job Costing Takeoff Work Order Management Electronic Signature Data Import/Export Accounting Integration Commercial/Industrial Bid Management CAD Tools Visual Assemblies
Inspection Software 14 selected features Open category ↗ ⌄
Report Templates Failed Inspection Tracking Subcontractor Management Dispatch Management Customer Database Image Capture Mobile Access Code Enforcement Corrective and Preventive Actions (CAPA) Alerts/Notifications Compliance Management Real-Time Data Work Order Management Forms Management
Landscape Software 21 selected features Open category ↗ ⌄
Time Tracking Groundskeeping Management Appointment Scheduling Dispatch Management Routing Contract/License Management Work Order Management Employee Management Job Management Calendar Management Electronic Signature Billing & Invoicing Activity Tracking Alerts/Notifications Mobile Access Quotes/Estimates Maintenance Scheduling Landscape Design Payroll Management Data Import/Export Third-Party Integrations
Lawn Care Software 14 selected features Open category ↗ ⌄
Employee Management Scheduling Time Tracking Equipment Management Dispatch Management Mobile Access Service History Contract/License Management Routing Billing & Invoicing Work Order Management Quotes/Estimates Calendar Management Customer Management
Locksmith Software 9 selected features Open category ↗ ⌄
Inventory Management Dispatch Management Scheduling CRM Mobile Access Billing & Invoicing Work Order Management Payment Processing GPS
Maid Service Software 18 selected features Open category ↗ ⌄
Reporting & Statistics Recurring Appointments Billing & Invoicing SMS Messaging Automated Scheduling GPS Electronic Payments Mobile Access Quotes/Estimates Dispatch Management Service History Calendar Management Time Tracking Routing Work Order Management Reminders Online Booking Multi-Location
Maintenance Management Software 18 selected features Open category ↗ ⌄
Technician Management Predictive Maintenance Document Management Audit Trail Inspection Management Mobile Access Inventory Management Calibration Management Scheduling Third-Party Integrations Multi-Location Calendar Management Service History Key & Lock Management Billing & Invoicing Activity Dashboard Reporting & Statistics Vendor Management
Pest Control Software 13 selected features Open category ↗ ⌄
Fleet Management Quotes/Estimates Pest Activity Tracking Routing Electronic Signature Technician Management Billing & Invoicing Customer Database Calendar Management Dispatch Management Job Scheduling Pesticide Usage Tracking Customer History
Plumbing Software 13 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking
Plumbing Estimating Software 12 selected features Open category ↗ ⌄
Cost Database Quotes/Estimates Cost Estimating Contract/License Management Commercial/Industrial For General Contractors Takeoff Invoice Management Document Storage Bid Management Template Management Visual Assemblies
Pool Service Software 4 selected features Open category ↗ ⌄
Work Order Management Billing & Invoicing Maintenance Scheduling Quotes/Estimates
Quoting Software 19 selected features Open category ↗ ⌄
Client Portal Pricing Management CRM Electronic Signature Contract/License Management Discount Management Document Management Cataloging/Categorization Reminders Customizable Branding Third-Party Integrations Proposal Generation Electronic Payments Contact Management Activity Dashboard Billing & Invoicing Drag & Drop Automated Quoting Estimating
Roofing Software 10 selected features Open category ↗ ⌄
Commercial Quotes/Estimates Scheduling Inspection Management Work Order Management Billing & Invoicing Aerial Measurement CRM Dispatch Management Photo Capture
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Security System Installer Software 16 selected features ⌄
Document Imaging Customer Management Job Tracking Mobile Access Billing & Invoicing Job Costing Quotes/Estimates GPS Inventory Management Lead Management Routing Customizable Reports Document Storage Work Order Management Third-Party Integrations Invoice Management
Service Dispatch Software 17 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History
Work Order Software 17 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management
Connected Applications

Synchroteam Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Synchroteam Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
Basic
$36 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Synchroteam Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Synchroteam Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
John P.
John P. Inspector

Excellent Platform with Strong Knowledge Sharing

My experience has been really positive, and I’d happily recommend it to other organizations or users. It’s easy to use and allows for smooth knowledge transfer to team members. The only challenge is that beginners may find it a bit tricky to navigate without some initial training, but once familiar, it’s very effective.

Reviewed on May, 2024
Maria B.
Maria B. Managing Director

Customizable and Reliable Field Service Software

We’re very happy with Synchroteam. Setting it up internally was straightforward, and the software keeps improving as new features are added. It’s highly customizable, letting us create service reports tailored to our business and track our field assets efficiently. The only improvement I’d suggest is a better way to manage recurring jobs that shouldn’t be scheduled on weekends, but overall it’s a dependable and flexible tool.

Reviewed on May, 2024
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Frequently Asked Questions

Synchroteam FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Synchroteam is a powerful field service management software designed to optimize operations for businesses that provide on-site services. With its intuitive interface, Synchroteam enables organizations to schedule, dispatch, and track field personnel efficiently, enhancing productivity and customer satisfaction. The software features real-time tracking capabilities that allow managers to monitor the location and status of field technicians, ensuring timely service delivery. Synchroteam also includes robust reporting tools that provide insights into service performance, customer interactions, and resource utilization, empowering organizations to make informed decisions. Additionally, its mobile application allows field staff to access essential information and update job statuses from anywhere, enhancing communication and collaboration. Ideal for service-based businesses, Synchroteam streamlines field operations and improves overall service quality.

  • Yes, Synchroteam offers a free version.

  • Yes, Synchroteam offers a free trial.

  • No, Credit Card details are not required for the Synchroteam trial.

  • Synchroteam offers the following pricing plans & packages:

    Basic

    $36 Per User

  • Synchroteam supports the following payment frequencies:

    • Monthly Subscription

  • No, Synchroteam does not offer an API.

  • Synchroteam can be integrated with the following applications:

    • QuickBooks Online , Slack , Twilio , Microsoft Outlook , Zapier , Google Maps

  • Synchroteam offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Synchroteam offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Synchroteam supports the following languages:
    • Czech , German , English , French , Hungarian , Italian , Dutch , Polish , Portuguese , Romanian , Russian , Spanish , Swedish , Turkish , Chinese (Simplified)

  • Following are the typical users of the Synchroteam:
    • Self-Employed , Small-Business , Midsize-Business

  • Synchroteam supports the following deployment:
    • Cloud Hosted

  • Synchroteam supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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