Splashtop

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Splashtop

"Remote access is where Splashtop tends to shine for businesses that need their teams to connect to office computers or company devices from anywhere. It works well for IT support teams, remote employees, and managed service providers who handle multiple systems daily. The setup is generally straightforward, which helps smaller teams get started without much technical effort. That said, businesses with very large or complex network environments may find they need more advanced management options over time."
Decision Snapshot

Splashtop Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$3 / month
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
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Product Overview

Splashtop Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Splashtop

Splashtop is a leading remote support software that allows IT professionals to access and troubleshoot computers and devices from anywhere, enhancing support efficiency and response times. With its user-friendly interface, Splashtop enables technicians to connect to remote systems seamlessly, providing real-time support and problem resolution. The software supports high-definition audio and video, ensuring a smooth experience even during remote sessions. Splashtop offers secure connections with end-to-end encryption, ensuring that sensitive data remains protected during remote access. Additionally, the software features multi-platform support, allowing technicians to assist users on Windows, macOS, iOS, and Android devices. Its robust reporting capabilities enable businesses to track support metrics, enhancing performance evaluation. Splashtop also integrates with popular ticketing systems, streamlining workflows and improving overall efficiency. By facilitating effective remote support, Splashtop empowers IT teams to maintain high levels of productivity and customer satisfaction.
Company Splashtop
Founded 2006
Headquarters United States
Employees NA

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 8 languages available
English French German Italian Japanese Portuguese Spanish Chinese (Simplified)
Industries Served 5 industries available
Computer Software Consumer Goods Higher Education Law Practice Media

Why Choose Splashtop

Problem it Solves

  • Problem it Solves Remote Access And Control Of Devices From Anywhere

Target Users

  • Target Users IT Professionals
  • Target Users Remote Workers
  • Target Users Educators
  • Target Users Managed Service Providers
  • Target Users Support Technicians

Core Use Case

  • Core Use Case Access Remote Computers
  • Core Use Case Provide Remote Support
  • Core Use Case Enable Remote Learning
  • Core Use Case Facilitate Remote Collaboration
  • Core Use Case Manage IT Infrastructure Remotely

USP

  • USP Remote Access Made Simple And Secure For Everyone

Pros

  • Pros Fast remote connections with minimal lag on most networks
  • Pros Device support spans Windows, Mac, Linux, iOS, and Android
  • Pros Pricing sits well below competitors like TeamViewer and LogMeIn
  • Pros File transfer between local and remote machines works without friction
  • Pros Multi-monitor navigation feels natural during extended remote sessions
  • Pros Setup takes under 10 minutes even for non-technical users
  • Pros Unattended access lets IT teams manage endpoints without scheduling calls
  • Pros Session recording adds useful accountability for compliance-heavy environments

Cons

  • Cons Remote session quality drops noticeably on slower or unstable connections
  • Cons File transfer tools feel basic compared to competing remote access platforms
  • Cons Pricing tiers unlock essential features that smaller teams genuinely need daily
  • Cons Managing multiple endpoints across large deployments grows cumbersome without enterprise tooling
Editorial Buyer Guidance

Who Is Splashtop Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Remote Access And Control Of Devices From Anywhere

Target Users

  • IT Professionals
  • Remote Workers
  • Educators
  • Managed Service Providers
  • Support Technicians

Core Use Cases

  • Access Remote Computers
  • Provide Remote Support
  • Enable Remote Learning
  • Facilitate Remote Collaboration
  • Manage IT Infrastructure Remotely

Unique Selling Point

Remote Access Made Simple And Secure For Everyone

Strengths and Limitations

Splashtop Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Fast remote connections with minimal lag on most networks
  • Device support spans Windows, Mac, Linux, iOS, and Android
  • Pricing sits well below competitors like TeamViewer and LogMeIn
  • File transfer between local and remote machines works without friction
  • Multi-monitor navigation feels natural during extended remote sessions
  • Setup takes under 10 minutes even for non-technical users
  • Unattended access lets IT teams manage endpoints without scheduling calls
  • Session recording adds useful accountability for compliance-heavy environments
!

Cons

  • Remote session quality drops noticeably on slower or unstable connections
  • File transfer tools feel basic compared to competing remote access platforms
  • Pricing tiers unlock essential features that smaller teams genuinely need daily
  • Managing multiple endpoints across large deployments grows cumbersome without enterprise tooling
Category-Based Capabilities

Splashtop Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

MSP Software 29 selected features Open category ↗

Splashtop stands as a globally preferred software tool for managed service providers, providing ad-hoc attended support, remote monitoring and management, advanced security and manageability and end-user remote access. With this robust tool, MSPs can effectively track support metrics, streamline workflows and enhance performance evaluation.

Help Desk Management Event Logs CRM Activity Tracking Server Monitoring Issue Management Self Service Portal Billing & Invoicing Configuration Management Dashboard Compliance Management Real Time Updates Project Management Patch Management SLA Management Remote Monitoring & Management Backup and Recovery Inventory Management Support Ticket Management Incident Management Maintenance Scheduling Policy Management Anti Virus IT Asset Tracking Task Management Real Time Analytics Performance Metrics Active Directory Integration Contract/License Management
IT Management Software 29 selected features Open category ↗
Change Management SLA Management Activity Tracking Knowledge Management Dashboard Audit Management Self Service Portal Patch Management Capacity Management Configuration Management License Management Alerts/Notifications Inventory Management Compliance Management Remote Access/Control Server Monitoring Event Logs Task Management Incident Management SSL Security Audit Trail Access Controls/Permissions Ticket Management Maintenance Scheduling Chat/Messaging Issue Auditing IT Asset Tracking IT Risk Management Network Security
Remote Desktop Software 14 selected features Open category ↗
Real-Time Chat Screen Sharing Access Controls/Permissions Diagnostics Tools Mobile Access Remote Printing Reporting/Analytics Screen Recording Remote Access/Control File Transfer Multiple Monitor Access Collaboration Tools Troubleshooting Artificial Intelligence
Remote Support Software 17 selected features Open category ↗
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Remote Work Software 18 selected features Open category ↗
Softphone Video Conferencing Meeting Management Remote Support Communication Management Time Zone Tracking Third-Party Integrations Electronic Signature Live Chat Video Chat Task Management Workflow Management Collaboration Tools Access Controls/Permissions Progress Tracking Employee Activity Monitoring Reporting & Statistics Document Management
Connected Applications

Splashtop Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Splashtop Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Solo
$3 Per Month
Pro
$8.25 Per Month
Performance
$13 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Splashtop Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Splashtop Review ↗
4.8
Based on 22 approved reviews
5 stars 83%
4 stars 17%
3 stars 0%
2 stars 0%
1 star 0%
Thomas D.
Thomas D. Owner

Reliable Remote Support Tool

This software is simple to use, cost-effective, and doesn’t require advanced technical knowledge. It works consistently as described, making remote assistance effortless. Over a month of use, it has proven reliable for helping family members or others without needing to be physically present. No significant drawbacks have been encountered so far.

Reviewed on April, 2025
Kyle K.
Kyle K. AV Technician

Remote Support That Really Works

I rely on this tool for all my remote support tasks, and it has handled even the toughest situations without any hiccups. The connection is smooth and fast, and the advanced features make managing remote computers effortless.

Reviewed on December, 2024
Brad S.
Brad S. COO

Splashtop Remote Access – Flexible and Affordable

Splashtop makes remote access seamless, with the standout feature being the ability to use extra monitors—perfect for setups where local and remote systems have different screen configurations. The software is reliable, fairly priced, and worked effortlessly when replacing an outdated VPN solution. The only minor drawback is occasional intermittent video quality, but it hasn’t been disruptive. Overall, a highly positive experience.

Reviewed on December, 2024
Sylvain M.
Sylvain M. Computer technicien

My Go-To for Hassle-Free Remote Access

I’ve been using Splashtop for my clients for the past eight years, switching from LogMeIn when their pricing changed so much. Since 2014, Splashtop has been my only solution for remote access. It’s cross-platform, easy to install, and very affordable. I love that it gives lots of remote information, full control over devices, and fast response times from the remote machine.

Reviewed on November, 2024
Nathen A.
Nathen A. Owner

A Powerful Tool for Businesses

This product does exactly what it promises and works really well for business needs. The range of features, account management options, and controls are all very helpful. The only downside is that the pricing might feel a bit high for anyone on a tight budget.

Reviewed on October, 2024
Lucas D.
Lucas D. Director

Efficient Remote Desktop Support

We’ve been using Splashtop with NinjaOne for several years, and it’s been a reliable part of our workflow. The tool is quick, packed with useful features, and supports both unattended and attended remote sessions, making managing remote systems much easier.

Reviewed on May, 2024
Josepj K.
Josepj K. Practice Administrator

Splashtop: Simple, Reliable, and Always Improving

This is an excellent tool that I would definitely recommend to anyone. It’s really easy to use, and I like that the team keeps adding new features to make it even better.

Reviewed on November, 2023
Jim D.
Jim D. IT Director

Secure, Reliable Remote Access Without Compromising Control

Splashtop has made it easy for us to provide secure remote access for our technicians to support end users and manage systems, and it’s been very reliable. The pricing and licensing, based on the number of technicians rather than endpoints, is perfect for organizations like ours with many computers but few techs. What I really appreciate is the control it offers—unlike our previous solution, there are no hidden backdoors, and access is only granted to authorized users with proper credentials. You can even restrict modifications on endpoints so that local admins can’t change settings, which makes it feel safe and fully manageable.

Reviewed on August, 2023
Amanda P.
Amanda P. Bookkeeper

Smooth and Simple Remote Work

I’ve been really happy with Splashtop—it impressed me right from the start. One feature I didn’t expect but love is being able to print directly to my remote computer or server. Setting it up was simple, and using it every day for remote work is effortless.

Reviewed on July, 2023
Phyllis S.
Phyllis S. Admin Asst

Tool That Make Remote Work Truly Easy

Splashtop has been a game-changer for me, letting me work from home and even prepare documents for devices I don’t have physical access to, like the big copier or printer. It’s been essential for my remote work—without it, I’d have to commute to the office multiple times a week. Plus, it’s super user-friendly, which makes everything so much easier.

Reviewed on July, 2023
Alexandria X.
Alexandria X. Dentist

A Helpful Tool for Healthcare

I’ve been very happy with Splashtop—our office has relied on it for over four years, and it’s been a real asset. It makes using our practice management software much easier, allowing me to smoothly send referrals and necessary information to other medical offices without any hassle.

Reviewed on July, 2023
Art S.
Art S. VP

The Ultimate Remote Access Tool

Splashtop has been a real lifesaver for me whenever I need remote access to my work computer while on the go. Being able to connect to both my office and home computers anytime is essential for keeping my business running smoothly.

Reviewed on July, 2023
Donna R.
Donna R. Owner - Accountant

Splashtop: A Lifesaver for Remote Work

I’m really happy with This Tool. It’s exactly what I needed at a great price. During COVID, I couldn’t visit clients in person, and this tool let me support them remotely without any issues. It works so well that I haven’t had to drive to client offices since then.

Reviewed on July, 2023
Robert S.
Robert S. Owner

A Real Lifesaver for Collaboration

Using Splashtop has completely changed how my partner and I collaborate. During COVID, we were able to write and publish two books without ever needing to meet in person, and we still rely on it for creating presentations, articles, and other projects. It saves us so much time—no 40-minute drives—and we’ve never run into any issues. Just this morning, we spent three hours working together seamlessly through the software.

Reviewed on July, 2023
Ilona L.
Ilona L. Billing Dept

Making Remote Work Effortless

I couldn’t be happier with this program—it makes working remotely so easy, whether I’m sick or just away from the office. It’s extremely reliable and smooth, never acting up or causing any interruptions, which makes staying productive a breeze.

Reviewed on July, 2023
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Frequently Asked Questions

Splashtop FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Splashtop is a leading remote support software that allows IT professionals to access and troubleshoot computers and devices from anywhere, enhancing support efficiency and response times. With its user-friendly interface, Splashtop enables technicians to connect to remote systems seamlessly, providing real-time support and problem resolution. The software supports high-definition audio and video, ensuring a smooth experience even during remote sessions. Splashtop offers secure connections with end-to-end encryption, ensuring that sensitive data remains protected during remote access. Additionally, the software features multi-platform support, allowing technicians to assist users on Windows, macOS, iOS, and Android devices. Its robust reporting capabilities enable businesses to track support metrics, enhancing performance evaluation. Splashtop also integrates with popular ticketing systems, streamlining workflows and improving overall efficiency. By facilitating effective remote support, Splashtop empowers IT teams to maintain high levels of productivity and customer satisfaction.

  • No, Splashtop does not offer a free version.

  • Yes, Splashtop offers a free trial.

  • No, Credit Card details are not required for the Splashtop trial.

  • Splashtop offers the following pricing plans & packages:

    Solo

    $3 Per Month

    Pro

    $8.25 Per Month

    Performance

    $13 Per Month

  • Splashtop supports the following payment frequencies:

    • Monthly Subscription

  • No, Splashtop does not offer an API.

  • Splashtop can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , Jira , Atera , Google Workspace , Slack , Freshdesk , Zendesk Suite , Okta , Autotask PSA , Microsoft Teams , Zapier , ServiceNow , Azure Active Directory External Identities , ServiceNow , jira

  • Splashtop offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Splashtop offers training with the following options:
    • Webinar , Documentation , Videos

  • Splashtop supports the following languages:
    • German , English , French , Italian , Japanese , Portuguese , Spanish , Chinese (Simplified)

  • Following are the typical users of the Splashtop:
    • Self-Employed , Small-Business , Midsize-Business

  • Splashtop supports the following deployment:
    • Cloud Hosted , On-Premise

  • Splashtop supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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