Softrip

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Multi-Day Tour Operator Software to Power Your Business

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Softrip

"Travel companies often turn to Softrip because it helps manage tour operations, bookings, and back-office tasks in one place. For teams handling group travel management, keeping track of reservations, pricing, and supplier details can get complicated fast. This software helps reduce that confusion and keeps daily work more organized. That said, smaller travel agencies or independent operators with limited budgets may find the platform more than they need for their current volume of work."
Decision Snapshot

Softrip Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$249 / user
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Softrip Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Softrip

Softrip is an all-in-one travel agency software designed to streamline operations and enhance customer service for travel agents and agencies. This innovative platform offers comprehensive tools for managing bookings, itineraries, and client communications, making it easier for agents to provide personalized travel experiences. With features like real-time inventory management and automated ticketing, Softrip allows users to efficiently manage a wide range of travel services, including flights, hotels, and car rentals. The software's user-friendly interface ensures that agents can quickly access essential information and complete transactions without hassle. Additionally, Softrip offers powerful reporting and analytics tools, enabling agencies to track sales performance and customer preferences. By improving operational efficiency and client engagement, Softrip empowers travel agencies to grow their business and deliver exceptional service.
Company Softrip
Founded 2002
Headquarters United States
Employees 11-50

Support

24x7 Support Email Phone Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Accounting

Why Choose Softrip

Problem it Solves

  • Problem it Solves Streamlining Travel Planning And Booking For Seamless Customer Experiences

Target Users

  • Target Users Travel Agents
  • Target Users Tour Operators
  • Target Users Travel Managers
  • Target Users Corporate Travel Planners
  • Target Users Group Travel Coordinators

Core Use Case

  • Core Use Case Manage Travel Bookings
  • Core Use Case Automate Itinerary Creation
  • Core Use Case Streamline Payment Processing
  • Core Use Case Generate Travel Reports
  • Core Use Case Enhance Customer Communication

USP

  • USP Streamline Travel Operations With Seamless And Integrated Software Solutions

Pros

  • Pros Back-office travel operations handled in one deeply specialized platform
  • Pros Covers group travel, FIT, and package tours without juggling tools
  • Pros Booking engine connects directly to supplier inventory in real time
  • Pros Accounting and reservations stay linked, reducing manual reconciliation headaches significantly
  • Pros Tour operators get genuinely useful reporting built around travel workflows
  • Pros Handles complex itinerary builds that generic CRMs simply cannot manage
  • Pros Long-standing industry focus means the logic actually reflects travel business realities
  • Pros Customer support appears knowledgeable about travel operations, not just software troubleshooting

Cons

  • Cons Reporting tools require significant configuration before delivering actionable insights
  • Cons Onboarding new staff takes more effort than modern platforms demand
  • Cons Pricing structure favors larger operators, leaving smaller agencies underserved
  • Cons Interface feels dated compared to newer travel technology competitors
Editorial Buyer Guidance

Who Is Softrip Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Travel Planning And Booking For Seamless Customer Experiences

Target Users

  • Travel Agents
  • Tour Operators
  • Travel Managers
  • Corporate Travel Planners
  • Group Travel Coordinators

Core Use Cases

  • Manage Travel Bookings
  • Automate Itinerary Creation
  • Streamline Payment Processing
  • Generate Travel Reports
  • Enhance Customer Communication

Unique Selling Point

Streamline Travel Operations With Seamless And Integrated Software Solutions

Strengths and Limitations

Softrip Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Back-office travel operations handled in one deeply specialized platform
  • Covers group travel, FIT, and package tours without juggling tools
  • Booking engine connects directly to supplier inventory in real time
  • Accounting and reservations stay linked, reducing manual reconciliation headaches significantly
  • Tour operators get genuinely useful reporting built around travel workflows
  • Handles complex itinerary builds that generic CRMs simply cannot manage
  • Long-standing industry focus means the logic actually reflects travel business realities
  • Customer support appears knowledgeable about travel operations, not just software troubleshooting
!

Cons

  • Reporting tools require significant configuration before delivering actionable insights
  • Onboarding new staff takes more effort than modern platforms demand
  • Pricing structure favors larger operators, leaving smaller agencies underserved
  • Interface feels dated compared to newer travel technology competitors
Category-Based Capabilities

Softrip Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Travel Management Software 30 selected features Open category ↗ ⌄
Expense Tracking Expense Claims Reservations Management Billing & Invoicing Real Time Updates Restriction Management Multi-Currency Real Time Notifications Multi-Language Policy Management Reporting/Analytics Invoice Management Spend Analysis Budget Control Booking Management Spend Control Supplier Management Mobile Access Approval Process Control Receipt Management User Management Travel Management Accounting Integration Compliance Management Reimbursement Management Credit Card Management Vendor Management Electronic Payments Employee Self Service Artificial Intelligence
Airline Reservation System Software 12 selected features Open category ↗ ⌄
Self Service Portal Distribution Management Loyalty Program Third Party Booking CRM Payment Processing Departure Control Revenue Management Disruption Management Charter Reservations Online Booking Artificial Intelligence
Tour Operator Software 20 selected features Open category ↗ ⌄
Payment Processing Waiver Management Reporting & Statistics Search/Filter Package Creation Third-Party Integrations Promotions Management Central Reservation System Resource Management Website Management Itinerary Creation CRM GDS/OTA Integration Vendor Management Quotes/Estimates Multi-Day Booking Pricing Management Booking Management Activity Dashboard Artificial Intelligence
Travel Agency Software 18 selected features Open category ↗ ⌄
Itinerary Creation Supplier Management Multi-Currency Client Management Online Booking Pricing Management For Travel Agencies Dynamic Content Quotes/Estimates Accounting Integration Reservations Management GDS/OTA Integration Electronic Payments Payment Processing Central Reservation System Booking Management Reporting/Analytics Artificial Intelligence
Connected Applications

Softrip Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Softrip Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
$249 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Softrip FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Softrip is an all-in-one travel agency software designed to streamline operations and enhance customer service for travel agents and agencies. This innovative platform offers comprehensive tools for managing bookings, itineraries, and client communications, making it easier for agents to provide personalized travel experiences. With features like real-time inventory management and automated ticketing, Softrip allows users to efficiently manage a wide range of travel services, including flights, hotels, and car rentals. The software's user-friendly interface ensures that agents can quickly access essential information and complete transactions without hassle. Additionally, Softrip offers powerful reporting and analytics tools, enabling agencies to track sales performance and customer preferences. By improving operational efficiency and client engagement, Softrip empowers travel agencies to grow their business and deliver exceptional service.

  • No, Softrip does not offer a free version.

  • Yes, Softrip offers a free trial.

  • No, Credit Card details are not required for the Softrip trial.

  • Softrip offers the following pricing plans & packages:

    Basic

    $249 Per User

  • Softrip supports the following payment frequencies:

    • Monthly Subscription

  • No, Softrip does not offer an API.

  • Softrip can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , Mailchimp , Google Workspace , HubSpot CRM , Slack , Twilio , Oracle CRM On Demand , DocuSign , Microsoft Outlook , Zendesk Suite , Zapier , Dynamics 365

  • Softrip offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base

  • Softrip offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Softrip supports the following languages:
    • English

  • Following are the typical users of the Softrip:
    • Self-Employed , Small-Business , Midsize-Business

  • Softrip supports the following deployment:
    • Cloud Hosted

  • Softrip supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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