Peek Pro

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Online Booking Software - Rental & Tour Operators

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Peek Pro

"Tour operators and activity-based businesses often find Peek Pro useful for managing bookings, scheduling, and customer communication in one place. It works well for teams that handle high booking volumes and need a reliable way to stay organized during busy seasons. Staff can manage availability and reservations without a lot of back-and-forth. That said, very small operators with minimal bookings may find the platform's full feature set more than they actually need day to day."
Decision Snapshot

Peek Pro Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.5 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Peek Pro Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Peek Pro

Peek Pro is an online booking software solution designed to help tour operators, activity providers, and attractions manage bookings, payments, and customer engagement through a centralized system. It enables businesses to accept online reservations, manage schedules, and streamline operations across multiple sales channels. By automating booking workflows and providing real time availability, Peek Pro helps businesses reduce manual effort and improve operational efficiency. The software also includes tools for customer communication, reporting, and integrations with websites and partner platforms, helping operators enhance customer experience and increase revenue. With its scalable booking infrastructure, Peek Pro supports business growth while simplifying daily operations.

Why Peek Pro?

  • Enables online booking and reservation management in one system.
  • Improves scheduling and availability tracking with automation.
  • Supports secure payment processing and customer management.
  • Provides insights through reporting and performance tracking.
  • Helps activity based businesses scale and streamline operations.
Company Peek Travel
Founded 2011
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 2 languages available
English Spanish
Industries Served 1 industry available
Hospitality

Why Choose Peek Pro

Problem it Solves

  • Problem it Solves Streamlines Booking And Management For Tour And Activity Operators

Target Users

  • Target Users Adventure Travelers
  • Target Users Tour Operators
  • Target Users Activity Providers
  • Target Users Travel Agencies
  • Target Users Destination Marketing Organizations

Core Use Case

  • Core Use Case Manage Bookings
  • Core Use Case Streamline Operations
  • Core Use Case Enhance Customer Experience
  • Core Use Case Track Sales Performance
  • Core Use Case Generate Reports

USP

  • USP Streamline Your Bookings With Seamless And All-in-one Management

Pros

  • Pros Booking flows feel clean and fast for activity operators
  • Pros Real-time availability syncing prevents double-bookings across multiple channels
  • Pros Built-in waiver collection saves operators from juggling separate tools
  • Pros Channel distribution connects directly to Viator and Google Things to Do
  • Pros Customers can rebook or reschedule without calling your front desk
  • Pros Reporting dashboards give genuine visibility into revenue and booking trends
  • Pros Mobile check-in works smoothly even in low-connectivity outdoor settings
  • Pros Free until you earn — zero upfront cost for small operators

Cons

  • Cons Pricing climbs noticeably as booking volume and features scale up
  • Cons Reporting tools feel basic for data-driven operations teams
  • Cons Smaller operators find the onboarding process heavier than expected
  • Cons Mobile management experience falls short compared to the desktop version
Editorial Buyer Guidance

Who Is Peek Pro Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Booking And Management For Tour And Activity Operators

Target Users

  • Adventure Travelers
  • Tour Operators
  • Activity Providers
  • Travel Agencies
  • Destination Marketing Organizations

Core Use Cases

  • Manage Bookings
  • Streamline Operations
  • Enhance Customer Experience
  • Track Sales Performance
  • Generate Reports

Unique Selling Point

Streamline Your Bookings With Seamless And All-in-one Management

Strengths and Limitations

Peek Pro Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Booking flows feel clean and fast for activity operators
  • Real-time availability syncing prevents double-bookings across multiple channels
  • Built-in waiver collection saves operators from juggling separate tools
  • Channel distribution connects directly to Viator and Google Things to Do
  • Customers can rebook or reschedule without calling your front desk
  • Reporting dashboards give genuine visibility into revenue and booking trends
  • Mobile check-in works smoothly even in low-connectivity outdoor settings
  • Free until you earn — zero upfront cost for small operators
!

Cons

  • Pricing climbs noticeably as booking volume and features scale up
  • Reporting tools feel basic for data-driven operations teams
  • Smaller operators find the onboarding process heavier than expected
  • Mobile management experience falls short compared to the desktop version
Category-Based Capabilities

Peek Pro Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Registration Software 26 selected features Open category ↗ ⌄
Payment Processing Self Check-in/Check-out Event Ticketing Website Management Group Registration Badge Management Calendar Management Class Registration Online Registration Marketing Automation Refund Management Alerts/Notifications Forms Management Attendee Tracking Event Registration Discount Management Visitor Registration Email Marketing Contact Management Event Management Barcode/Ticket Scanning Surveys & Feedback Registration Management Electronic Payments CRM Self Service Portal
Reservation Software 32 selected features Open category ↗ ⌄
Customer Support Activities Booking Website Integration Access Controls/Permissions Inventory Management Multi-Language Booking Notes Booking Management Multi-Location Alerts/Notifications Appointment Management CRM Availability Management Event Scheduling Price/Margin Management Payment Processing Rate Management Calendar Management Discount Management Customer History Real Time Updates Ratings/Reviews Channel Management Online Booking Social Media Integration Promotions Management Reporting/Analytics Billing & Invoicing Room Booking Group Reservations SMS Messaging Dynamic Pricing
Appointment Scheduling Software 20 selected features Open category ↗ ⌄
Automated Scheduling Appointment Management Customer Database Credit Card Processing Client Portal Electronic Payments Billing & Invoicing Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management
Dock Scheduling Software 8 selected features Open category ↗ ⌄
Multi-Location Online Booking Recurring Appointments Document Management Automated Scheduling Calendar Management Self Service Portal Load Reporting
Equipment Rental Software 11 selected features Open category ↗ ⌄
Asset Tracking Billing & Invoicing Customer Management Quotes/Estimates Reporting/Analytics Order Management Inventory Management Contract/License Management Reservations Management Availability Management Maintenance Management
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Tour Operator Software 19 selected features Open category ↗ ⌄
Payment Processing Waiver Management Reporting & Statistics Search/Filter Package Creation Third-Party Integrations Promotions Management Central Reservation System Resource Management Website Management Itinerary Creation CRM GDS/OTA Integration Vendor Management Quotes/Estimates Multi-Day Booking Pricing Management Booking Management Activity Dashboard
Connected Applications

Peek Pro Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Peek Pro Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Peek Pro Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Peek Pro Review ↗
4.5
Based on 2 approved reviews
5 stars 63%
4 stars 25%
3 stars 13%
2 stars 0%
1 star 0%
Aitor D.
Aitor D. Director

Efficient Booking with Some Limitations

Peek Pro was a great fit for our company initially, especially for managing bookings and inventory efficiently. It helped streamline our operations and made handling reservations much easier. However, as we expanded into new products and packages, we noticed some limitations. The platform lacked a waiting list feature, package-building wasn’t very intuitive, and the fees for clients were higher than we preferred. While Peek Pro is solid for standard bookings, growing businesses with more complex needs may find certain features restrictive and may need to explore alternatives that better match their evolving operations.

Reviewed on December, 2024
Hallie T.
Hallie T. owner/manager

Streamlined Booking and Reservation Management with Peek Pro

Peek Pro has truly transformed how we manage kayak trip bookings, saving us a tremendous amount of time and reducing the number of phone calls from customers. The automated emails ensure guests receive all necessary details about their reservations, including reminders on what to bring and arrival times, without any extra effort from our side. The initial setup took some time, but that was expected, and the platform is very easy to use once configured. Integration with QuickBooks for accounting was manageable with a few simple workarounds. Peek Pro allows customers to see availability and book directly on our website, helps prevent over-booking, and provides flexible options for different types of operations. While a few minor improvements like customizing payment types and discount code options could enhance the experience, the system’s reliability, helpful setup support, and efficiency make it an excellent tool for small businesses.

Reviewed on July, 2019
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Frequently Asked Questions

Peek Pro FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Peek Pro is an online booking software solution designed to help tour operators, activity providers, and attractions manage bookings, payments, and customer engagement through a centralized system. It enables businesses to accept online reservations, manage schedules, and streamline operations across multiple sales channels. By automating booking workflows and providing real time availability, Peek Pro helps businesses reduce manual effort and improve operational efficiency. The software also includes tools for customer communication, reporting, and integrations with websites and partner platforms, helping operators enhance customer experience and increase revenue. With its scalable booking infrastructure, Peek Pro supports business growth while simplifying daily operations.

Why Peek Pro?

  • Enables online booking and reservation management in one system.
  • Improves scheduling and availability tracking with automation.
  • Supports secure payment processing and customer management.
  • Provides insights through reporting and performance tracking.
  • Helps activity based businesses scale and streamline operations.

  • No, Peek Pro does not offer a free version.

  • No, Peek Pro does not offer any free trial.

  • Yes, Peek Pro offers an API.

  • Peek Pro can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Mailchimp , HubSpot CRM , Slack , Zoom Meetings , Microsoft Outlook

  • Peek Pro offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Peek Pro offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Peek Pro supports the following languages:
    • English , Spanish

  • Following are the typical users of the Peek Pro:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Peek Pro supports the following deployment:
    • Cloud Hosted

  • Peek Pro supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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