Top Rated Reservation and Booking Software in 2019 With Buyer’s Guide

Reservation and Online Booking Software

As the hospitality industry is booming today, hotel managements seek to make the reservation process easier and smoother for the travellers. People, who travel a lot, prefer to book hotels of their choice beforehand, which aids to convenience. Not only travellers, but hoteliers find it easier to keep a track of occupancy and maintain real-time inventory. Reservation software or booking software can help the management and the vacationers to achieve the goal of booking bed and breakfast, boutique hotels, and resorts. Having said than done, there are numerous factors that need to be considered before deciding on the best online booking software.

This buyer’s guide will outline the features that must be considered before choosing the best reservation and booking software according to your needs.

What is the Reservation Software?

Reservation Software primarily manages bookings and reservation for the hospitality industry. Also known as booking software, these platforms streamline everyday operations, take care of reservations, and manage marketing and tracks inventory across multiple sales channels. Reservation software allows the hoteliers to sell their rooms online, manage prices in order to compete for the trending market and boost overall revenue.

Top Rated Reservation and Booking Software in 2019

SoftwareScoreRatings & ReviewsSocial Media
1
99
  • Capterra

    4.5

  • G2crowd

    4.7

  • GetApp

    4.5

  •  Likes

    6560

  •  Followers

    1239

  •  Followers

    8312

2
99
  • Capterra

    5

  • G2crowd

    4.3

  • GetApp

    4.8

  •  Likes

    6104

  •  Followers

    2959

  •  Followers

    3699

3
99
  • Capterra

    4.5

  • G2crowd

    4

  • GetApp

    4.5

  •  Likes

    12178

  •  Followers

    1269

  •  Followers

    645

4
99
  • Capterra

    5

  • G2crowd

    3.6

  • GetApp

    4.8

  •  Likes

    12936

  •  Followers

    6951

  •  Followers

    4315

5
98
  • Capterra

    4.5

  • G2crowd

    3

  • GetApp

    4.4

  •  Likes

    12469

  •  Followers

    1634

  •  Followers

    5896

6
98
  • Capterra

    4.5

  • G2crowd

    3.5

  • GetApp

    4.6

  •  Likes

    6332

  •  Followers

    1255

  •  Followers

    1983

7
98
  • Capterra

    4

  • G2crowd

    3.5

  • GetApp

    3.8

  •  Likes

    3902

  •  Followers

    1721

  •  Followers

    10327

8
97
  • Capterra

    4.5

  • G2crowd

    4.4

  • GetApp

    4.6

  •  Likes

    8420

  •  Followers

    211

  •  Followers

    274

9
97
  • Capterra

    4.5

  • G2crowd

    3.5

  • GetApp

    4.6

  •  Likes

    180

  •  Followers

    281

  •  Followers

    276

10
97
  • Capterra

    4.5

  • G2crowd

    2.5

  • GetApp

    4.5

  •  Likes

    206

  •  Followers

    215

  •  Followers

    155

11
96
  • Capterra

    4.5

  • G2crowd

    4.6

  • GetApp

    4.6

  •  Likes

    5138

  •  Followers

    474

  •  Followers

    2542

12
96
  • Capterra

    4.5

  • G2crowd

    5

  • GetApp

    4.3

  •  Likes

    18741

  •  Followers

    8862

  •  Followers

    4908

13
96
  • Capterra

    4.5

  • G2crowd

    4

  • GetApp

    4.3

  •  Likes

    1195

  •  Followers

    189

  •  Followers

    1075

14
95
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    4.7

  •  Likes

    3665

  •  Followers

    1092

  •  Followers

    2408

15
95
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    1075

  •  Followers

    41

  •  Followers

    287

16
95
  • Capterra

    4.5

  • G2crowd

    5

  • GetApp

    4.5

  •  Likes

    9447

  •  Followers

    486

  •  Followers

    2824

17
95
  • Capterra

    4.5

  • G2crowd

    3.8

  • GetApp

    4.6

  •  Likes

    2976

  •  Followers

    2054

  •  Followers

    528

18
94
  • Capterra

    3

  • G2crowd

    -

  • GetApp

    3.6

  •  Likes

    1196

  •  Followers

    2362

  •  Followers

    4680

19
94
  • Capterra

    4.5

  • G2crowd

    4.6

  • GetApp

    -

  •  Likes

    1016

  •  Followers

    97

  •  Followers

    99

20
94
  • Capterra

    3.5

  • G2crowd

    4

  • GetApp

    -

  •  Likes

    8245

  •  Followers

    5686

  •  Followers

    2378

21
93
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    4.5

  •  Likes

    1620

  •  Followers

    53

  •  Followers

    34

22
93
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    4.7

  •  Likes

    1058

  •  Followers

    1783

  •  Followers

    454

23
92
  • Capterra

    4.5

  • G2crowd

    3

  • GetApp

    4.3

  •  Likes

    1195

  •  Followers

    327

  •  Followers

    53

24
92
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    1888

  •  Followers

    5041

  •  Followers

    1659

25
92
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    341

  •  Followers

    641

  •  Followers

    844

26
92
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    8734

  •  Followers

    24701

  •  Followers

    214

27
91
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    346

  •  Followers

    38

  •  Followers

    49

28
91
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    928

  •  Followers

    1719

  •  Followers

    258

29
91
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    1073

  •  Followers

    102

  •  Followers

    840

30
90
  • Capterra

    4.5

  • G2crowd

    3.5

  • GetApp

    -

  •  Likes

    1290

  •  Followers

    1364

  •  Followers

    179

31
90
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    179

  •  Followers

    3

  •  Followers

    52

32
90
  • Capterra

    4.5

  • G2crowd

    5

  • GetApp

    -

  •  Likes

    1107

  •  Followers

    65

  •  Followers

    -

33
89
  • Capterra

    4.5

  • G2crowd

    5

  • GetApp

    4.6

  •  Likes

    441

  •  Followers

    68

  •  Followers

    -

34
89
  • Capterra

    5

  • G2crowd

    2.5

  • GetApp

    4.9

  •  Likes

    148

  •  Followers

    719

  •  Followers

    -

35
89
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    629

  •  Followers

    702

  •  Followers

    -

36
89
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    4.6

  •  Likes

    646

  •  Followers

    85

  •  Followers

    136

37
88
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    103

  •  Followers

    368

  •  Followers

    -

38
88
  • Capterra

    4.5

  • G2crowd

    3.6

  • GetApp

    4.4

  •  Likes

    1130

  •  Followers

    412

  •  Followers

    86

39
88
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    4.9

  •  Likes

    432

  •  Followers

    405

  •  Followers

    27

40
87
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    4.8

  •  Likes

    450

  •  Followers

    246

  •  Followers

    26

41
87
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    2193

  •  Followers

    477

  •  Followers

    653

42
86
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    878

  •  Followers

    108

  •  Followers

    11

43
86
  • Capterra

    4

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    69

  •  Followers

    177

  •  Followers

    36

44
86
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    319

  •  Followers

    12

  •  Followers

    19

45
85
  • Capterra

    5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    520

  •  Followers

    1228

  •  Followers

    87

46
85
  • Capterra

    4.5

  • G2crowd

    -

  • GetApp

    -

  •  Likes

    834

  •  Followers

    1144

  •  Followers

    27

Why do you need a Reservation Software?

Technological developments have boost industries of various genre and enhanced the business overall. Online reservation software has become an important part of the hospitality industry as it allows you to target wider audiences. Online booking system software not only boosts revenue for hotel industries but also offers a pleasant experience to your guests.

It has been noticed that usually hotel industries get bookings through third party or walk-ins. This might boost revenue but ends up with lots of confusion, mishandling of bookings, over-bookings, under-bookings, and burden of managing profits for the hotel industries. With good Reservation software, a business can eliminate the doubt of loss and provide an exceptional experience to the guests. Hotel reservation system software allows your business to take bookings directly from the hotel website and make the overall booking process simpler and faster. Booking software pacifies an organized approach to help the business focus on increasing guest experience and other aspects.

What points must be kept in mind before purchasing a Reservation Software?

Right from handling guests, to managing various reservations, the following points must be considered before buying hotel reservation software;

1. Customized according to the brand

Reservation software must be flexible to offer freedom for customization. The software must have the custom look to meet the standards of your hotel websites. Maintaining brand ethics is very important in hospitality management in order to attract a wider audience.

2. Commission-free bookings

The booking software is a bridge between an hotelier and their guests. The reservation software is not a third party but a means to aid booking procedure and make it simpler. Booking process should not involve any commission or middleman fees. This will increase direct bookings and accentuate complete control on the prices.

3. Email automation

The online booking software must be customized with email automation functionality that will apprise the guests by sending them email notifications of their bookings. Emails can be used to notify pre-arrival, during the stay and post-departure reports along with a regular newsletter and promotional matters.

4. Appealing Widgets

Ready to use plugins and appealing widgets not only makes a website attractive but user-friendly as well. Play widgets initiate faster booking on your website.

5. Mobile optimized

The hotel reservation system software must be flexible and mobile friendly. It must allow the guests to book rooms form any device they want. Managing booking on the move with instant push notifications for every transaction helps in efficient tracking of revenues.

6. Secure payment process

The online reservation software must be able to protect guests’ data and initiate the secure payment process. The online software must have a PCI DSS certification to lessen the breach of data.

7. Multi-currency and language support

Since the hotel industry is not limited to guests of any single country, the online booking software must be compatible with multi-currency and multi-language. In order to attract bookings of guests from all over the globe, it is important to have this functionality in booking software.

How much does a Reservation Software cost?

Reservation software charge variable depending on the functionalities used. The pricing package may vary for a maximum number of rooms. There may be a flat fee system or charges per room, per month. The cost is taken into consideration also includes implementation period, training, customization, process redesign, upgrades, support, and additional features.

Is it worth investing money in Reservation Software?

Reservation software or online scheduling software helps the hotel industry to stand out in today's competition. Reservation software is the right and durable technology that offers options to customize business demands and boost profitability. The purpose of implementing good booking software is to allow your guests to book rooms easily without worrying about cancellations, refunds, or pay additional commissions. Reservation software allows your customer to book rooms any time of the day, 24/7, unlike the walk-ins or manual management system.

How does Reservation Software work?

Booking system software is a professional grade, property management software that works by securing online reservations made through any hotel or resorts' website. The data stored in the software is passed on to the backend system which allows access to hotels. This helps in managing bookings and automation of reservations by sending across automated email notifications. This technology is appreciated by small and medium scale hotel companies that are targeting wider guests to grow their business.

How does Reservation Software help?

1. Advantageous over competitors

Online booking system software gives an advantage over small hotels that lack online booking capabilities. Absence of advanced technology deprives the smaller sectors of targeting guests and thus they end up with low bookings. Having accomplished reservation software allows the business to stand out in the competition through better marketability.

2. Improves business efficiency

As soon as there is an availability of rooms, it is updated immediately over all the channels including the hotel website. This saves time utilized in administrative tasks and also eliminates the error of overbooking. Any staff involved in the administrative tasks can now be utilized in managing the property and making it compatible and friendlier for the guests.

What are the features of Reservation Software?

1. Reservation tracking

Reservation software must have a tape chart to distinguish between reservations, cancellations, rebooking, and availability. The color-coded grid makes the system more robust and friendlier for hotel management.

2. Rate management

Another essential feature for full-featured reservation software is the rate management functionality. The software must accomplish in adjusting rates and determine prices of rooms depending on the surge, a certain time of the year, off-seasons and availability of rooms.

3. Customer data profiling

Reservation software is fully-featured only when it has the ability to keep a track of customer data and maintain statistics for future reference. Managing of contact numbers, email address, address, membership status, payment information, points generated, past stays and additional information of guests is mandatory.

4. Internet booking engine

Many hotel booking sites can be turned into an internet booking engine to allow the guests directly book rooms.

5. Global distribution system

The global distribution system is a mandatory feature for any reservation software. This feature allows inventory tracking by keeping a record of the central reservation system. This connects the hotel with multiple channels and immediately allows the guests to book rooms for the searched hotel, as soon as they are available.

What are the benefits of Reservation Software?

Reservation software not only helps the business to grow effectively but also manages to book by eliminating the confusions created by mismanagement of the third party. Online reservation software eradicates overbookings, maximizes guest occupancy, and focuses on customer satisfaction. Reservation software helps the business to save revenue for the long run by ensuring better profitability.

Conclusion

With the advent of the Internet, hotel and hospitality industry can now offer direct sales services and manage to price through online reservation software. Companies can now develop their facilities by developing and connecting with GDS. Renting, leasing and scheduling business assets can be performed with ease by utilizing reservation software. T has become easier to run a business smoothly and effectively with online means such as online booking software.

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Reservation and Booking Software

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