SearchUnify Virtual Assistant (SUVA) Overview

SearchUnify Virtual Assistant (SUVA) is an AI-powered virtual assistant designed to improve user experience by providing fast, accurate, and contextually relevant answers to customer queries. This innovative software uses natural language processing (NLP) and machine learning algorithms to understand user intent and provide personalized responses. SUVA is capable of handling a wide variety of tasks, from answering frequently asked questions to performing complex troubleshooting, making it a valuable tool for customer service teams. By integrating with existing systems like knowledge bases, CRMs, and ticketing software, SearchUnify can access a wealth of information to offer real-time support across multiple channels, including live chat, voice assistants, and email. The software also collects valuable insights and analytics, helping businesses improve their support processes and identify common pain points. With SUVA, businesses can enhance customer satisfaction, reduce response times, and automate routine tasks, freeing up customer service agents to focus on more complex issues.

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Contact Details

  • Vendor Name Grazitti Interactive Inc.
  • Founded 2008
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Basque, Bulgarian, Catalan, Czech, Danish, Dutch, English, Finnish, French, Galician, German, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Persian, Polish, Russian, Spanish, Thai, Turkish, Kurdish, Punjabi


Industries

Information Technology & Services, Marketing & Advertising

SearchUnify Virtual Assistant (SUVA) Features

  • Arrow Icon Personalization
  • Arrow Icon Business Process Automation
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Natural Language Processing
  • Arrow Icon Chatbot
  • Arrow Icon Intent Recognition
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contextual Guidance
  • Arrow Icon Transfers/Routing
  • Arrow Icon Multi-Language
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Speech Recognition

SearchUnify Virtual Assistant (SUVA) Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

SUVA Cloud Edition

$15000 Per Year

SearchUnify Virtual Assistant (SUVA) FAQs

SearchUnify Virtual Assistant (SUVA) is an AI-powered virtual assistant designed to improve user experience by providing fast, accurate, and contextually relevant answers to customer queries. This innovative software uses natural language processing (NLP) and machine learning algorithms to understand user intent and provide personalized responses. SUVA is capable of handling a wide variety of tasks, from answering frequently asked questions to performing complex troubleshooting, making it a valuable tool for customer service teams. By integrating with existing systems like knowledge bases, CRMs, and ticketing software, SearchUnify can access a wealth of information to offer real-time support across multiple channels, including live chat, voice assistants, and email. The software also collects valuable insights and analytics, helping businesses improve their support processes and identify common pain points. With SUVA, businesses can enhance customer satisfaction, reduce response times, and automate routine tasks, freeing up customer service agents to focus on more complex issues.

  • No, SearchUnify Virtual Assistant (SUVA) does not offer a free version.

  • Yes, SearchUnify Virtual Assistant (SUVA) offers a free trial.

  • No, Credit Card details are not required for the SearchUnify Virtual Assistant (SUVA) trial.

  • SearchUnify Virtual Assistant (SUVA) offers the following pricing plans & packages:

    SUVA Cloud Edition

    $15000 Per Year

  • SearchUnify Virtual Assistant (SUVA) supports the following payment frequencies:

    • Annual Subscription

  • No, SearchUnify Virtual Assistant (SUVA) does not offer an API.

  • SearchUnify Virtual Assistant (SUVA) offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • SearchUnify Virtual Assistant (SUVA) offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • SearchUnify Virtual Assistant (SUVA) supports the following languages:
    • Bulgarian , Catalan , Czech , Danish , German , English , Basque , Persian , Finnish , French , Irish , Galician , Hindi , Hungarian , Indonesian , Italian , Japanese , Kurdish , Dutch , Norwegian , Punjabi , Polish , Russian , Spanish , Thai , Turkish

  • Following are the typical users of the SearchUnify Virtual Assistant (SUVA):
    • Self-Employed , Small-Business , Midsize-Business

  • SearchUnify Virtual Assistant (SUVA) supports the following deployment:
    • Cloud Hosted

  • SearchUnify Virtual Assistant (SUVA) supports the following devices and operating systems:
    • Web-Based