OpenPM

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses OpenPM

"Medical practices and healthcare billing teams often turn to OpenPM for help managing patient billing and scheduling without getting buried in administrative work. It brings together the day-to-day tasks that front-office and billing staff handle regularly, making it easier to stay organized across appointments and claims. Smaller clinics tend to find it a good fit. However, larger hospital networks with complex, multi-department workflows may find it limited in scope over time."
Decision Snapshot

OpenPM Evaluation Snapshot

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User Rating5.0 / 5
Starting PricePer Feature
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

OpenPM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About OpenPM

OpenPM is a specialized Medical Billing Software designed to streamline and optimize the billing processes for healthcare providers, including clinics, hospitals, and private practices. It offers a comprehensive platform for managing patient billing, processing insurance claims, tracking payments, and ensuring compliance with healthcare regulations, enabling medical facilities to operate efficiently and maintain accurate financial records. OpenPM features intuitive tools for patient registration and billing, allowing staff to capture and manage patient information, generate invoices, and process payments seamlessly, reducing administrative burdens and minimizing errors. The software includes robust insurance claim management capabilities, enabling healthcare providers to submit claims electronically, track their status, and handle rejections or adjustments efficiently, ensuring timely reimbursements and improving cash flow. Additionally, OpenPM provides advanced coding and documentation tools, assisting medical coders in selecting the appropriate codes for diagnoses and procedures, ensuring compliance with billing standards and reducing the risk of claim denials. The platform also offers comprehensive reporting and analytics, providing insights into billing performance, revenue cycles, and financial metrics, empowering organizations to make data-driven decisions and continuously optimize their billing strategies. Furthermore, OpenPM ensures compliance with healthcare regulations such as HIPAA and ICD-10, safeguarding patient information and maintaining the integrity of billing processes. Seamless integration with popular Electronic Health Record (EHR) systems, practice management software, and accounting tools ensures smooth data synchronization and operational coherence. With its user-friendly interface and powerful functionality, OpenPM empowers healthcare providers to enhance their billing operations, improve financial management, and achieve greater operational efficiency effectively.
Company OpenPracticeSolutions
Founded 2005
Headquarters United States
Employees NA

Support

Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Medical Practice Program Development

Why Choose OpenPM

Pros

  • Pros Clean interface keeps front-desk staff productive without lengthy training
  • Pros Billing workflows connect directly to scheduling, cutting manual entry time
  • Pros Handles multi-provider practices without juggling separate logins or accounts
  • Pros Claim scrubbing catches common errors before submission, reducing rejections noticeably
  • Pros Built specifically for independent practices, not watered-down enterprise software

Cons

  • Cons Reporting tools feel limited for data-heavy billing environments
  • Cons Setup and configuration demand significant time from practice administrators
  • Cons Customer support responsiveness varies depending on plan or practice size
  • Cons Smaller practices may find the feature depth exceeds their actual needs
Strengths and Limitations

OpenPM Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Clean interface keeps front-desk staff productive without lengthy training
  • Billing workflows connect directly to scheduling, cutting manual entry time
  • Handles multi-provider practices without juggling separate logins or accounts
  • Claim scrubbing catches common errors before submission, reducing rejections noticeably
  • Built specifically for independent practices, not watered-down enterprise software
!

Cons

  • Reporting tools feel limited for data-heavy billing environments
  • Setup and configuration demand significant time from practice administrators
  • Customer support responsiveness varies depending on plan or practice size
  • Smaller practices may find the feature depth exceeds their actual needs
Category-Based Capabilities

OpenPM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Appointment Scheduling Software 20 selected features Open category ↗
Automated Scheduling Appointment Management Customer Database Credit Card Processing Client Portal Electronic Payments Billing & Invoicing Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management
Medical Billing Software 19 selected features Open category ↗
Claims Management E-Prescribing Invoice History Quotes/Estimates Electronic Payments Code & Charge Entry Remittance Advice Self Service Portal Practice Management Insurance Eligibility Verification Charting Customizable Templates Forms Management Dunning Management Billing & Invoicing Compliance Tracking Appointment Management Claims Scrubbing HIPAA Compliant
Medical Practice Management Software 19 selected features Open category ↗
HIPAA Compliant Medical Billing Appointment Management Physician Scheduling Insurance Eligibility Verification Charting Patient Intake Claims Management Reminders Multi-Physician Patient Scheduling Reporting & Statistics Multi-Location Patient Portal EMR/EHR Document Management Patient Records Management E-Prescribing Inventory Management
Medical Scheduling Software 12 selected features Open category ↗
Recurring Appointments Reminders Multi-Location Calendar Management Self Service Portal Appointment Management Patient Records Management Faculty/Staff Management Reporting & Statistics Third-Party Integrations HIPAA Compliant Billing & Invoicing
Occupational Health Software 13 selected features Open category ↗
Health Monitoring Health Record Access Compliance Management Forms Management Scheduling Activity Dashboard OSHA Recordkeeping Document Management Insurance Management Real-Time Monitoring Care Plan Management Third-Party Integrations Artificial Intelligence
Revenue Cycle Management Software 11 selected features Open category ↗
ICD-10 Compliance Insurance Eligibility Verification For Healthcare Charting EHR/EMR Integration Accounts Receivable Revenue Management Payment Processing Patient Scheduling Workflow Management Denial Management
Therapy Software 13 selected features Open category ↗
Appointment Scheduling Calendar Management Claims Management Client Portal Confirmation/Reminders Document Management EMR/EHR Forms Management Invoice Management Medical Billing Practice Management Therapy Notes Treatment Planning
Connected Applications

OpenPM Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

OpenPM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency NA
Verified User Feedback

OpenPM Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a OpenPM Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Karin D.
Karin D. Implementation Manager

User-Friendly Billing Tool with Excellent Support

The customer support team has been outstanding—always responsive and quick to help whenever questions come up. From a billing perspective, the platform is very user friendly and makes it easy to stay organized, especially when managing claims follow-ups and keeping workflows on track. Everything feels well structured, which helps save time and reduces confusion during daily work. The only small inconvenience is that the patient’s date of birth isn’t visible on the insurance profile screen and requires navigating back to another dashboard to view it. Having the DOB displayed alongside the patient name on every screen would make things even smoother. That said, this is a minor detail in an otherwise solid system that supports efficiency, accuracy, and a much more manageable billing process overall.

Reviewed on December, 2024
Marci C.
Marci C. Owner

Smooth, Reliable Platform Backed by a Great Support Team

Overall, the experience has been excellent and it genuinely feels like a solution built to scale as we onboard more clients. The platform runs smoothly, with most applications working seamlessly and very few issues along the way. On the rare occasions when questions come up, the customer support team is quick to respond and clearly knows the product inside out, which builds a lot of confidence. Everything feels well thought out, stable, and dependable, making day-to-day usage straightforward and stress-free. There are only minor kinks, and none of them have impacted our work in any meaningful way. With how consistent the performance has been so far, we’re very comfortable expanding our use of the platform and bringing more clients onto it moving forward.

Reviewed on December, 2024
Alternative Products

Top OpenPM Alternatives

Explore leading products commonly evaluated alongside OpenPM.

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Frequently Asked Questions

OpenPM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

OpenPM is a specialized Medical Billing Software designed to streamline and optimize the billing processes for healthcare providers, including clinics, hospitals, and private practices. It offers a comprehensive platform for managing patient billing, processing insurance claims, tracking payments, and ensuring compliance with healthcare regulations, enabling medical facilities to operate efficiently and maintain accurate financial records. OpenPM features intuitive tools for patient registration and billing, allowing staff to capture and manage patient information, generate invoices, and process payments seamlessly, reducing administrative burdens and minimizing errors. The software includes robust insurance claim management capabilities, enabling healthcare providers to submit claims electronically, track their status, and handle rejections or adjustments efficiently, ensuring timely reimbursements and improving cash flow. Additionally, OpenPM provides advanced coding and documentation tools, assisting medical coders in selecting the appropriate codes for diagnoses and procedures, ensuring compliance with billing standards and reducing the risk of claim denials. The platform also offers comprehensive reporting and analytics, providing insights into billing performance, revenue cycles, and financial metrics, empowering organizations to make data-driven decisions and continuously optimize their billing strategies. Furthermore, OpenPM ensures compliance with healthcare regulations such as HIPAA and ICD-10, safeguarding patient information and maintaining the integrity of billing processes. Seamless integration with popular Electronic Health Record (EHR) systems, practice management software, and accounting tools ensures smooth data synchronization and operational coherence. With its user-friendly interface and powerful functionality, OpenPM empowers healthcare providers to enhance their billing operations, improve financial management, and achieve greater operational efficiency effectively.

  • No, OpenPM does not offer a free version.

  • Yes, OpenPM offers a free trial.

  • No, Credit Card details are not required for the OpenPM trial.

  • No, OpenPM does not offer an API.

  • OpenPM can be integrated with the following applications:

    • Microsoft SharePoint , Jira , Smartsheet , Microsoft Power BI , Microsoft Excel , Microsoft Outlook , Microsoft OneDrive for Business , Microsoft Project , Azure DevOps Services , jira

  • OpenPM offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • OpenPM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • OpenPM supports the following languages:
    • English

  • Following are the typical users of the OpenPM:
    • Self-Employed , Small-Business , Midsize-Business

  • OpenPM supports the following deployment:
    • Cloud Hosted

  • OpenPM supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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