Newbook

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Newbook

"Businesses in the hospitality and accommodation space often turn to Newbook to manage their day-to-day property operations more efficiently. From handling reservations to managing guest communication, it brings key tasks together in a way that saves staff time. It works well for caravan parks, holiday parks, and similar properties that deal with high booking volumes. However, smaller properties with very basic needs may find the platform offers more than they actually require."
Decision Snapshot

Newbook Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionYes
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersAustralia
✎
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Product Overview

Newbook Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Newbook

Newbook is a comprehensive campground management software designed to streamline the operations of campgrounds, RV parks, and holiday parks. The platform offers a wide range of features including online booking, reservation management, guest communication, and financial tracking. With Newbook, campground owners can efficiently manage reservations, track availability, and process payments, providing a seamless experience for both guests and staff. The software’s integrated online booking system allows customers to view available sites and make reservations in real-time. Guest communication tools enable personalized messaging and automated confirmation emails, enhancing customer service. Newbook also includes financial tracking features that simplify invoicing, payment processing, and reporting, helping campground owners maintain accurate financial records. By centralizing campground management, Newbook helps businesses improve operational efficiency, increase occupancy rates, and deliver exceptional guest experiences.
Company Newbook
Founded 2010
Headquarters Australia
Employees 51-100

Support

24x7 Support Email Phone Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 4 languages available
English French Korean Russian

Why Choose Newbook

Pros

  • Pros Cloud-based property management built specifically for hospitality businesses
  • Pros Handles bookings, payments, and guest communication from one place
  • Pros Strong fit for caravan parks, holiday parks, and campgrounds
  • Pros Online booking engine reduces front-desk manual entry significantly
  • Pros Channel manager syncs availability across OTAs without double-booking risks
  • Pros Reporting tools give operators clear visibility into revenue trends
  • Pros Customer support is responsive and understands hospitality operations well
  • Pros Regular platform updates reflect actual feedback from property managers

Cons

  • Cons Reporting depth falls short for data-driven operations teams
  • Cons Setup and onboarding demands more hands-on time than expected
  • Cons Pricing climbs noticeably as properties and features scale up
  • Cons Mobile experience feels limited compared to the full desktop platform
Strengths and Limitations

Newbook Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based property management built specifically for hospitality businesses
  • Handles bookings, payments, and guest communication from one place
  • Strong fit for caravan parks, holiday parks, and campgrounds
  • Online booking engine reduces front-desk manual entry significantly
  • Channel manager syncs availability across OTAs without double-booking risks
  • Reporting tools give operators clear visibility into revenue trends
  • Customer support is responsive and understands hospitality operations well
  • Regular platform updates reflect actual feedback from property managers
!

Cons

  • Reporting depth falls short for data-driven operations teams
  • Setup and onboarding demands more hands-on time than expected
  • Pricing climbs noticeably as properties and features scale up
  • Mobile experience feels limited compared to the full desktop platform
Category-Based Capabilities

Newbook Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Vacation Rental Software 32 selected features Open category ↗ ⌄
Marketing Automation Alerts/Notifications Website Management Guest Communications Work Order Management Invoice Management Email Management Online Booking Multi-Channel Management Owner Statements Contact Management Availability Management Reminders Multi-Currency Guest Experience Management Calendar Management Credit Card Processing Accounting Task Management Housekeeping Management Reservations Management Channel Management Electronic Payments Discount Management Inventory Management Ratings/Reviews Short/Long Term Rental Rate Management Revenue Management Property Management Multi-Property Guest Check-in/Check-out
Camp Management Software 28 selected features Open category ↗ ⌄
Faculty/Staff Management Activity Dashboard Forms Management Parent Portal Online Payments Registration Management Discount Management Event Scheduling Online Booking For Summer Camps Event Management Attendance Management Billing & Invoicing Financial Analysis Online Registration Marketing Automation SMS Messaging Calendar Management Communication Management Class Scheduling Facility Management Credit Card Processing Medical Management Program Management Medication Management Transportation Management Housing Management Attendance Tracking
Reservation Software 32 selected features Open category ↗ ⌄
Customer Support Activities Booking Website Integration Access Controls/Permissions Inventory Management Multi-Language Booking Notes Booking Management Multi-Location Alerts/Notifications Appointment Management CRM Availability Management Event Scheduling Price/Margin Management Payment Processing Rate Management Calendar Management Discount Management Customer History Real Time Updates Ratings/Reviews Channel Management Online Booking Social Media Integration Promotions Management Reporting/Analytics Billing & Invoicing Room Booking Group Reservations SMS Messaging Dynamic Pricing
Campground Management Software 9 selected features Open category ↗ ⌄

Trusted by 55,000+ hospitality providers, Newbook is an award-winning RV park and campground software that works across all areas of your business, coordinating your operations to deliver a superior guest experience. From online reservations & channel management to payments & POS, Newbook is built to boost your reservations and your business at scale.

Site Maps Multi-Location Online Reservations Rental Management Point of Sale (POS) Permit Management Site Reservation Management Utility Billing Guest Check-in/Check-out
Hospitality Property Management Software 13 selected features Open category ↗ ⌄
Rate Management GDS/OTA Integration Maintenance Management Built-in Accounting Marketing Automation Point of Sale (POS) Multi-Property Guest Experience Management Online Booking Inventory Management Employee Management CRM Reporting/Analytics
Hostel Management Software 15 selected features Open category ↗ ⌄
Reputation Management Point of Sale (POS) Housekeeping Management Calendar Management Inventory Management Third-Party Integrations Reservations Management Reporting & Statistics Registration Management Channel Management Property Management Self Check-In/Check-Out Guest Communications Front Desk Management For Hostel/Dorm Managers
Hotel Channel Management Software 6 selected features Open category ↗ ⌄
Restriction Management Dynamic Pricing Room Inventory Reservations Management Promotions Management Kill Switch
Marine Software 15 selected features Open category ↗ ⌄
Scheduling Third-Party Integrations Billing & Invoicing Accounting Reporting & Statistics Contract/License Management Reservations Management Marina Management Work Order Management Storage Management For Maritime/Marine Industry Point of Sale (POS) Mobile Access Parts Management Fleet Management
Motel Software 14 selected features Open category ↗ ⌄
Billing & Invoicing Booking Management Calendar Management Activity Dashboard Rate Management CRM GDS/OTA Integration Online Booking Reporting/Analytics Third-Party Integrations Communications Management Point of Sale (POS) Promotions Management Single Property
Connected Applications

Newbook Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Newbook Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Yes
Payment Frequency Monthly Subscription
Verified User Feedback

Newbook Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Newbook Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Tania P.
Tania P. Owner/Manager

Complete Control and Seamless Management

NewBook has completely transformed how we manage our caravan park and team, giving me a real sense of control and visibility. From detailed reports and comparative charts to marketing insights, the software makes running the business so much easier. I particularly appreciate the full training module that mirrors the live system, making onboarding new staff effortless, and the ability to personalize fields so they make sense for our team. Features like drilling into individual sites or cabins, colour coding for users, audit trails, and useful add-ons make day-to-day management smooth and efficient. Setting up takes a bit of time, but the process is straightforward with support resources, videos, and the active Facebook group. Honestly, I haven’t found anything I dislike—if there’s ever a feature I’m unsure about, a quick search or help from the community resolves it. This software is a game-changer for managing operations efficiently.

Reviewed on January, 2022
Samantha T.
Samantha T. Director

Hotel Management Software – Reliable and User-Friendly

This hotel management software has made running our operations remarkably smooth, from reservations and payments to housekeeping. The interface is intuitive and user-friendly, making it easy for our team to adopt and navigate, while the depth of functionality ensures that even complex tasks are manageable. The support staff is always prompt, clear, and helpful whenever we need guidance or training, which adds immense value. While the software can be a bit pricey for smaller firms and some advanced features like multi-channel management remain out of reach, the core functionality more than justifies the investment. A few minor glitches exist, but they are easily worked around, and overall the product continues to exceed our expectations, providing a dependable and efficient solution for managing our hotel operations.

Reviewed on January, 2022
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Frequently Asked Questions

Newbook FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Newbook is a comprehensive campground management software designed to streamline the operations of campgrounds, RV parks, and holiday parks. The platform offers a wide range of features including online booking, reservation management, guest communication, and financial tracking. With Newbook, campground owners can efficiently manage reservations, track availability, and process payments, providing a seamless experience for both guests and staff. The software’s integrated online booking system allows customers to view available sites and make reservations in real-time. Guest communication tools enable personalized messaging and automated confirmation emails, enhancing customer service. Newbook also includes financial tracking features that simplify invoicing, payment processing, and reporting, helping campground owners maintain accurate financial records. By centralizing campground management, Newbook helps businesses improve operational efficiency, increase occupancy rates, and deliver exceptional guest experiences.

  • Yes, Newbook offers a free version.

  • No, Newbook does not offer any free trial.

  • Newbook supports the following payment frequencies:

    • Monthly Subscription

  • No, Newbook does not offer an API.

  • Newbook can be integrated with the following applications:

    • QuickBooks Online , Xero , MYOB , Mailchimp , Microsoft Outlook , Zapier

  • Newbook offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • Newbook offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Newbook supports the following languages:
    • English , French , Korean , Russian , Chinese-simplified

  • Following are the typical users of the Newbook:
    • Self-Employed , Small-Business , Midsize-Business

  • Newbook supports the following deployment:
    • Cloud Hosted , On-Premise

  • Newbook supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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