Mikogo

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Mikogo

"Remote meetings and screen sharing are where Mikogo tends to work well for small teams and businesses. It gives participants a straightforward way to join sessions without complicated setup, which matters when time is limited. Teams often use it for online presentations, client demos, or quick support calls. That simplicity is its biggest practical strength. However, larger organizations that need advanced collaboration tools or frequent large-scale meetings may find the feature set a bit limited for their needs."
Decision Snapshot

Mikogo Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$14 / feautre
Free TrialAvailable
Free VersionYes
APINot specified
DeploymentCloud Hosted
HeadquartersGermany
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Product Overview

Mikogo Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Mikogo

Mikogo is an efficient remote support software designed to facilitate seamless communication and collaboration between support agents and customers. With its easy-to-use interface, users can quickly initiate remote sessions to troubleshoot issues or provide assistance. Mikogo supports screen sharing, file transfer, and session recording, ensuring that support interactions are effective and well-documented. This software is ideal for businesses looking to enhance their customer service capabilities by providing instant remote support, improving customer satisfaction, and increasing resolution rates. Mikogo's secure connection ensures that sensitive information remains protected during support sessions.
Company Mikogo
Founded 2007
Headquarters Germany
Employees NA

Support

Email Phone Chat FAQs/Forum

Training

In-person Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 29 languages available
Bulgarian Croatian Czech Danish Dutch English Estonian French German Hungarian Indonesian Italian Japanese Korean Latvian Malay Maltese Norwegian Polish Portuguese Romanian Russian Serbian Slovak Spanish Swedish Thai Turkish Chinese (Simplified)
Industries Served 5 industries available
Banking Construction Education Management Insurance Staffing & Recruiting

Why Choose Mikogo

Problem it Solves

  • Problem it Solves Facilitates Seamless Online Collaboration And Screen Sharing For Remote Teams

Target Users

  • Target Users Small Business Owners
  • Target Users Remote Teams
  • Target Users Educators
  • Target Users IT Support Professionals
  • Target Users Sales Representatives

Core Use Case

  • Core Use Case Conduct Online Meetings
  • Core Use Case Share Screens Seamlessly
  • Core Use Case Collaborate In Real-time
  • Core Use Case Provide Remote Support
  • Core Use Case Host Webinars

USP

  • USP Seamless Online Meetings With Easy Screen Sharing And Collaboration

Pros

  • Pros Browser-based access means no heavy downloads needed for participants
  • Pros Screen sharing quality stays sharp even on slower connections
  • Pros Multi-user screen sharing lets several participants broadcast simultaneously
  • Pros Built-in session scheduler removes back-and-forth coordination hassle
  • Pros Cross-platform support covers Windows, Mac, and mobile without friction
  • Pros White-label options give agencies a branded experience worth paying for

Cons

  • Cons Mobile and tablet experience feels noticeably limited compared to desktop
  • Cons Free plan restrictions become apparent quickly for growing teams
  • Cons Interface design hasn't kept pace with modern screen-sharing alternatives
  • Cons Participant connection quality depends heavily on network conditions
Editorial Buyer Guidance

Who Is Mikogo Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Facilitates Seamless Online Collaboration And Screen Sharing For Remote Teams

Target Users

  • Small Business Owners
  • Remote Teams
  • Educators
  • IT Support Professionals
  • Sales Representatives

Core Use Cases

  • Conduct Online Meetings
  • Share Screens Seamlessly
  • Collaborate In Real-time
  • Provide Remote Support
  • Host Webinars

Unique Selling Point

Seamless Online Meetings With Easy Screen Sharing And Collaboration

Strengths and Limitations

Mikogo Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Browser-based access means no heavy downloads needed for participants
  • Screen sharing quality stays sharp even on slower connections
  • Multi-user screen sharing lets several participants broadcast simultaneously
  • Built-in session scheduler removes back-and-forth coordination hassle
  • Cross-platform support covers Windows, Mac, and mobile without friction
  • White-label options give agencies a branded experience worth paying for
!

Cons

  • Mobile and tablet experience feels noticeably limited compared to desktop
  • Free plan restrictions become apparent quickly for growing teams
  • Interface design hasn't kept pace with modern screen-sharing alternatives
  • Participant connection quality depends heavily on network conditions
Category-Based Capabilities

Mikogo Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Meeting Software 32 selected features Open category ↗
Meeting Preparation Tools Meeting Management Activity Dashboard Presentation Streaming Surveys & Feedback Live Chat Attendee Management Agenda Management Calendar Sync Document Management Scheduling Video Conferencing Access Controls/Permissions Action Item Tracking User Management Reminders Collaboration Tools Screen Sharing Recording Private Chat HD Audio/Video File Sharing Virtual Backgrounds Host Controls Lock Meetings Meeting Notes Reporting/Analytics Task Management Minutes Management Communication Management Polls/Voting Notes Management
Webinar Software 33 selected features Open category ↗
Alerts/Notifications Mobile Access On-Demand Webinars Screen Sharing Multi hosts Social Promotion Video Streaming Video Support Document Storage Polls/Voting Surveys & Feedback Content Management Social Media Integration Real Time Data Q&A Management Meeting Management Engagement Tracking Video Conferencing Video Call Recording Whiteboard Contact Management Live Chat Presentation Streaming Calendar Management Event Management File Sharing Email Reminders User Management Two-Way Audio & Video Registration Management Audience Engagement CRM Quizzes
Collaboration Software 25 selected features Open category ↗
Project Management Screen Sharing Drag & Drop @mentions Communication Management Discussions/Forums Commenting/Notes File Sharing Real Time Notifications Calendar Management Video Conferencing Chat/Messaging Version Control Task Management Contact Management Document Management Task Progress Tracking Content Management Collaboration Tools Alerts/Notifications Task Scheduling To-Do List Prioritization Tagging Assignment Management
Remote Support Software 17 selected features Open category ↗
Session Recording Remote Access/Control Remote Monitoring & Management Unattended Access Access Controls/Permissions Collaboration Tools Surveys & Feedback Reporting/Analytics Real-Time Notifications File Sharing Screen Sharing Session Transfer Diagnostic Tools Chat/Messaging Real-Time Chat Real-Time Monitoring Troubleshooting
Screen Sharing Software 10 selected features Open category ↗
Annotations Desktop/Browser Sharing Mobile Screen Sharing Real Time Screen Sharing Presenter Control Management Screen Capture Multi-Participant Screen Sharing Targeted/Locked Screen Sharing Screen Mirroring Screen Recording
Video Conferencing Software 12 selected features Open category ↗
Presentation Streaming Auto Framing Private Chat Two Way Audio & Video File Sharing Screen Sharing Real-Time Chat Recording Polls/Voting Mobile Access User Profiles Automatic Transcription
VoIP Software 17 selected features Open category ↗
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Web Conferencing Software 16 selected features Open category ↗
Two Way Audio & Video HD Audio/Video Mobile Access Electronic Hand Raising Meeting Management Automatic Transcription Collaboration Tools Presentation Tools Screen Sharing Recording Real-Time Chat Private Chat File Sharing Presentation Streaming Host Controls Video Conferencing
Connected Applications

Mikogo Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Mikogo Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
Basic
$14 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Mikogo FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Mikogo is an efficient remote support software designed to facilitate seamless communication and collaboration between support agents and customers. With its easy-to-use interface, users can quickly initiate remote sessions to troubleshoot issues or provide assistance. Mikogo supports screen sharing, file transfer, and session recording, ensuring that support interactions are effective and well-documented. This software is ideal for businesses looking to enhance their customer service capabilities by providing instant remote support, improving customer satisfaction, and increasing resolution rates. Mikogo's secure connection ensures that sensitive information remains protected during support sessions.

  • Yes, Mikogo offers a free version.

  • Yes, Mikogo offers a free trial.

  • No, Credit Card details are not required for the Mikogo trial.

  • Mikogo offers the following pricing plans & packages:

    Basic

    $14 Per Feature

  • Mikogo supports the following payment frequencies:

    • Monthly Subscription

  • No, Mikogo does not offer an API.

  • Mikogo can be integrated with the following applications:

    • Webex , Google Meet , Slack , Zoom Meetings , Skype , GoTo Meeting , TeamViewer Remote , Microsoft Teams , Cisco Jabber , BlueJeans Events

  • Mikogo offers support with the following options:
    • Email , Phone , Chat , FAQs/Forum

  • Mikogo offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Mikogo supports the following languages:
    • Bulgarian , Czech , Danish , German , English , Estonian , French , Croatian , Hungarian , Indonesian , Italian , Japanese , Korean , Latvian , Malay , Dutch , Norwegian , Polish , Portuguese , Romanian , Russian , Slovak , Spanish , Serbian , Swedish , Thai , Turkish , Chinese (Simplified) , Maltese

  • Following are the typical users of the Mikogo:
    • Self-Employed , Small-Business , Midsize-Business

  • Mikogo supports the following deployment:
    • Cloud Hosted

  • Mikogo supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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