Decision Snapshot
Mattermost Evaluation Snapshot
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Data Transparency
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Product Overview
Mattermost Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Mattermost
Problem it Solves
-
Insecure Or Fragmented Team Communication Across Tools
Target Users
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IT Leaders
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DevOps Professionals
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Engineering Teams
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Product Managers
Core Use Case
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Centralize Team Communication
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Coordinate Incident Response
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Track Projects And Tasks
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Integrate Chat With Development Workflows
USP
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Open Source Secure Messaging And Team Collaboration
Editorial Buyer Guidance
Who Is Mattermost Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Insecure Or Fragmented Team Communication Across ToolsTarget Users
- IT Leaders
- DevOps Professionals
- Engineering Teams
- Product Managers
Core Use Cases
- Centralize Team Communication
- Coordinate Incident Response
- Track Projects And Tasks
- Integrate Chat With Development Workflows
Unique Selling Point
Open Source Secure Messaging And Team Collaboration
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Category-Based Capabilities
Mattermost Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Project Management Software 32 selected features Open category ↗ ⌄
Milestone Tracking
Testing/QA Management
Time & Expense Tracking
Projections
Alerts/Notifications
Calendar Management
Project Planning
Project Scheduling
Issue Management
Billing & Invoicing
Gantt/Timeline View
Client Portal
Kanban Board
Collaboration Tools
File Sharing
Prioritization
Risk Management
Traditional Methodologies
Task Management
Status Tracking
Resource Management
Budget Management
Task Progress Tracking
Commenting/Notes
Document Management
Portfolio Management
Agile Methodologies
Activity Dashboard
Idea Management
Project Tracking
Multiple Projects
Real Time Updates
Workflow Management Software 29 selected features Open category ↗ ⌄
Approval Process Control
Reporting/Analytics
Activity Dashboard
Activity Tracking
Role-Based Permissions
Calendar Management
Compliance Tracking
Alerts/Notifications
No-Code
Email Management
Real Time Notifications
Collaboration Tools
Document Storage
Real Time Reporting
Rules-Based Workflow
Graphical Workflow Editor
Task Management
Search/Filter
Monitoring
Progress Tracking
Document Management
Drag & Drop
Template Management
Workflow Configuration
Business Process Automation
Commenting/Notes
Access Controls/Permissions
Forms Management
Project Workflow
Collaboration Software 25 selected features Open category ↗ ⌄
Project Management
Screen Sharing
Drag & Drop
@mentions
Communication Management
Discussions/Forums
Commenting/Notes
File Sharing
Real Time Notifications
Calendar Management
Video Conferencing
Chat/Messaging
Version Control
Task Management
Contact Management
Document Management
Task Progress Tracking
Content Management
Collaboration Tools
Alerts/Notifications
Task Scheduling
To-Do List
Prioritization
Tagging
Assignment Management
Team Communication Software 25 selected features Open category ↗ ⌄
File Sharing
Document Management
Meeting Management
Progress Tracking
Real-Time Chat
Mobile Access
Search/Filter
Content Management
Discussions/Forums
Real Time Updates
Reminders
Surveys & Feedback
Video Conferencing
Drag & Drop
@mentions
Alerts/Notifications
Collaboration Tools
Access Controls/Permissions
Audio Calls
Task Management
Calendar Management
Contact Management
Project Management
File Management
Email Management
Community Software 26 selected features Open category ↗ ⌄
Group Management
Event Management
Activity Dashboard
Content Management
Calendar Management
@mentions
Ideation
Website Management
Drag & Drop
User Management
Feedback Management
Membership Management
Engagement Tracking
Email Management
Discussions/Forums
Member Directory
Activity Tracking
Filtering
Alerts/Notifications
Chat/Messaging
Multi-Language
Knowledge Base Management
Social Media Integration
Moderation
Communication Management
Contact Database
Productivity Software 28 selected features Open category ↗ ⌄
Collaboration Tools
Task Scheduling
Notes Management
Alerts/Notifications
Email Management
File Sharing
Calendar Management
Chat/Messaging
Assignment Management
Activity Dashboard
Prioritization
Presentation Tools
Task Management
Single Sign On
Progress Tracking
Secure Data Storage
Project Management
Document Management
Office Suite
To-Do List
Tagging
Business Process Automation
Productivity Tools
Team Collaboration
Content Creation
Productivity Analysis
Video Content
Audio Recording
Bug Tracking Software 20 selected features Open category ↗ ⌄
Issue Tracking
Assignment Management
Bug/Issue Capture
Bug Tracking
Project Management
Feedback Management
Real Time Updates
Activity Tracking
Issue Management
Access Controls/Permissions
Task Scheduling
Ticket Management
Progress Tracking
Project Planning
Backlog Management
Status Tracking
Audit Trail
Collaboration Tools
Commenting/Notes
Multiple Projects
Internal Communications Software 13 selected features Open category ↗ ⌄
Employee Database
Activity/News Feed
Employee Photos
Newsletter Management
Blogs
Screen Sharing
Video Conferencing
Access Controls/Permissions
Meeting Management
Real-Time Chat
Survey/Poll Management
Chat/Messaging
Alerts/Notifications
Remote Work Software 18 selected features Open category ↗ ⌄
Softphone
Video Conferencing
Meeting Management
Remote Support
Communication Management
Time Zone Tracking
Third-Party Integrations
Electronic Signature
Live Chat
Video Chat
Task Management
Workflow Management
Collaboration Tools
Access Controls/Permissions
Progress Tracking
Employee Activity Monitoring
Reporting & Statistics
Document Management
Screen Sharing Software 10 selected features Open category ↗ ⌄
Annotations
Desktop/Browser Sharing
Mobile Screen Sharing
Real Time Screen Sharing
Presenter Control Management
Screen Capture
Multi-Participant Screen Sharing
Targeted/Locked Screen Sharing
Screen Mirroring
Screen Recording
Team Management Software 11 selected features Open category ↗ ⌄
Assignment Management
Messaging
Productivity Analysis
Time Tracking
Commenting/Notes
Progress Tracking
Goal Setting/Tracking
Project Planning/Scheduling
Third-Party Integrations
Task Management
Resource Management
Unified Communications Software 13 selected features Open category ↗ ⌄
Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management
Web Conferencing Software 16 selected features Open category ↗ ⌄
Two Way Audio & Video
HD Audio/Video
Mobile Access
Electronic Hand Raising
Meeting Management
Automatic Transcription
Collaboration Tools
Presentation Tools
Screen Sharing
Recording
Real-Time Chat
Private Chat
File Sharing
Presentation Streaming
Host Controls
Video Conferencing
Pricing Information
Mattermost Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Verified User Feedback
Write a Mattermost Review ↗
Mattermost Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Linet G.
Accounts Payable Specialist
Dependable collaboration tool
Mattermost makes it easy to stay connected with colleagues and customers through audio calls. One of its standout features is the ability to share large files efficiently, which adds to its value as a dependable collaboration tool.
Reviewed on October, 2024
Alternative Products
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Top Mattermost Alternatives
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Frequently Asked Questions
Mattermost FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Mattermost is an open source messaging and collaboration platform built to provide teams with secure, scalable communication tools for real-time chat, file sharing, and workflow coordination. It offers channels, direct messaging, threaded conversations, voice/video calls, and integrations with collaboration tools so organizations can centralize communication without relying on third-party public chat services. Mattermost’s focus on security, privacy, and self-hosting options makes it popular with enterprises and regulated industries that require strict control over data residency and compliance.
The platform supports customizable views, searchable message history, and role-based permissions to help teams organize conversations and control access. Mattermost also includes task automation through playbooks (predefined workflows) and boards (Kanban-style task views) that help cross-functional teams track incident response, project milestones, and collaborative tasks. Integrations with dev tools such as GitHub, GitLab, Jira, and CI/CD systems make it suitable for engineering and product teams, while plugins and API access allow extensions across other business functions.
Mattermost can be deployed in the cloud or on-premises, giving IT teams flexibility in managing infrastructure and security. Its audit logging, encryption controls, and compliance tooling enable organizations to align messaging practices with internal and external policies. Together, these capabilities help teams move faster with collaboration that remains under their own governance and infrastructure.
- Yes, Mattermost offers a free version.
- Yes, Mattermost offers a free trial.
- No, Credit Card details are not required for the Mattermost trial.
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Mattermost supports the following payment frequencies:
- Annual Subscription
- Yes, Mattermost offers an API.
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Mattermost offers support with the following options:
- Email , Phone , Chat
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Mattermost offers training with the following options:
- Documentation
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Mattermost supports the following languages:
- Chinese , Dutch , English , French , German , Italian , Japanese , Korean , Polish , Portuguese , Russian , Spanish , Turkish
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Following are the typical users of the Mattermost:
- Midsize-Business , Large-Enterprise-Business
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Mattermost supports the following deployment:
- Cloud Hosted , On-Premise
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Mattermost supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Mac , Linux
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