Loom

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Teamwork solutions for high-performing teams

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Loom

"Teams that need to explain things quickly without scheduling a meeting often find Loom very useful. Recording a short video instead of writing a long email saves time and reduces back-and-forth communication. It works well for async team communication, especially when members are spread across different time zones. Feedback, walkthroughs, and updates become easier to share. That said, businesses that require formal documentation or structured workflows may find video messages alone are not always enough."
Decision Snapshot

Loom Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$15 / month
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Loom Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Loom

Loom is an intuitive screen recording software designed to simplify the process of creating and sharing video content for communication and collaboration. This platform provides tools for capturing screen activity, recording audio, and adding annotations, enabling users to convey information effectively. With features such as customizable video settings, instant sharing capabilities, and integration with various productivity applications, Loom empowers teams to communicate complex ideas in a visually engaging format. The software supports real-time collaboration, allowing users to provide feedback and engage with video content directly. Additionally, Loom includes analytics capabilities that help organizations track video engagement and assess viewer interactions. The user-friendly interface ensures that users can navigate the platform effortlessly and create high-quality videos without extensive technical knowledge. By adopting Loom, organizations can enhance their communication practices, improve team collaboration, and drive engagement through effective video content.
Company Atlassian
Founded 2013
Headquarters United States
Employees 51-100

Support

24x7 Support Email Chat Knowledge Base FAQs/Forum

Training

Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English

Why Choose Loom

Problem it Solves

  • Problem it Solves Streamlining Video Communication And Collaboration For Remote Teams

Target Users

  • Target Users Small Business Owners
  • Target Users Team Managers
  • Target Users Remote Workers
  • Target Users Educators
  • Target Users Freelancers

Core Use Case

  • Core Use Case Create Video Messages
  • Core Use Case Share Screen Recordings
  • Core Use Case Collaborate With Team
  • Core Use Case Provide Feedback
  • Core Use Case Enhance Communication

USP

  • USP Effortless Video Messaging For Seamless Team Communication

Pros

  • Pros Async video messaging cuts meeting time significantly for distributed teams
  • Pros Recording starts in seconds — no technical setup needed
  • Pros AI-generated summaries make long videos digestible fast
  • Pros Viewers can comment directly on specific video timestamps
  • Pros Screen, camera, and audio capture work together without friction
  • Pros Free tier genuinely useful before hitting any paywalls
  • Pros Atlassian integration connects Loom clips inside Jira and Confluence naturally
  • Pros Shareable links replace lengthy email threads explaining complex workflows

Cons

  • Cons Video library grows cluttered without consistent naming conventions across teams
  • Cons Transcript accuracy stumbles with heavy accents or fast speech
  • Cons Advanced analytics and engagement tracking sit behind pricier plans
  • Cons Storage limits tighten faster than expected for high-volume creators
Editorial Buyer Guidance

Who Is Loom Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Video Communication And Collaboration For Remote Teams

Target Users

  • Small Business Owners
  • Team Managers
  • Remote Workers
  • Educators
  • Freelancers

Core Use Cases

  • Create Video Messages
  • Share Screen Recordings
  • Collaborate With Team
  • Provide Feedback
  • Enhance Communication

Unique Selling Point

Effortless Video Messaging For Seamless Team Communication

Strengths and Limitations

Loom Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Async video messaging cuts meeting time significantly for distributed teams
  • Recording starts in seconds — no technical setup needed
  • AI-generated summaries make long videos digestible fast
  • Viewers can comment directly on specific video timestamps
  • Screen, camera, and audio capture work together without friction
  • Free tier genuinely useful before hitting any paywalls
  • Atlassian integration connects Loom clips inside Jira and Confluence naturally
  • Shareable links replace lengthy email threads explaining complex workflows
!

Cons

  • Video library grows cluttered without consistent naming conventions across teams
  • Transcript accuracy stumbles with heavy accents or fast speech
  • Advanced analytics and engagement tracking sit behind pricier plans
  • Storage limits tighten faster than expected for high-volume creators
Category-Based Capabilities

Loom Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Collaboration Software 25 selected features Open category ↗ ⌄
Project Management Screen Sharing Drag & Drop @mentions Communication Management Discussions/Forums Commenting/Notes File Sharing Real Time Notifications Calendar Management Video Conferencing Chat/Messaging Version Control Task Management Contact Management Document Management Task Progress Tracking Content Management Collaboration Tools Alerts/Notifications Task Scheduling To-Do List Prioritization Tagging Assignment Management
Team Communication Software 25 selected features Open category ↗ ⌄
File Sharing Document Management Meeting Management Progress Tracking Real-Time Chat Mobile Access Search/Filter Content Management Discussions/Forums Real Time Updates Reminders Surveys & Feedback Video Conferencing Drag & Drop @mentions Alerts/Notifications Collaboration Tools Access Controls/Permissions Audio Calls Task Management Calendar Management Contact Management Project Management File Management Email Management
AI Video Generator Software 14 selected features Open category ↗ ⌄
AI/Machine Learning Collaboration Tools Content Generation Machine Translation Natural Language Processing Prompt Engineering Subtitles/Closed Captions Text to Video Video Creation Video Editing Video Management Video Templates Virtual Characters and Avatars Voice Cloning
Sales Content Management Software 8 selected features Open category ↗ ⌄
Email Management Personalization Audio/Video Recording Collaboration Tools Sales Onboarding & Training Engagement Tracking Video Support Audio File Management
Sales Enablement Software 16 selected features Open category ↗ ⌄
Goal Management Contact Management Workflow Management Lead Qualification Lead Management Engagement Tracking Alerts/Notifications Meeting Management Collaboration Tools Sales Onboarding & Training Activity Tracking Performance Management Reporting & Statistics Customizable Branding Campaign Management Document Management
Screen Recording Software 11 selected features Open category ↗ ⌄
Screen Recording Backup and Recovery Collaboration Tools Speech-to-Text Analysis Audio Capture File Sharing Multi-Screen Recording Annotations Screen Capture YouTube Uploading Video Editing
Screen Sharing Software 10 selected features Open category ↗ ⌄
Annotations Desktop/Browser Sharing Mobile Screen Sharing Real Time Screen Sharing Presenter Control Management Screen Capture Multi-Participant Screen Sharing Targeted/Locked Screen Sharing Screen Mirroring Screen Recording
Video Editing Software 19 selected features Open category ↗ ⌄
Video Stabilization 3D Video Editing Audio Capture Video Editing Multimedia Support Text Overlay Split/Merge Text Editing Preview Functionality Media Library Watermarking Supports HD Resolution Video Capture Brand Overlay Speed Adjustment Collaboration Tools Social Sharing Content Management Animations & Transitions
Video Hosting Software 12 selected features Open category ↗ ⌄
Video Streaming Reporting/Analytics Social Sharing Search/Filter Collaboration Tools Content Library Access Controls/Permissions Multi-Channel Distribution Customizable Branding Video Editing Screen Recording Privacy Options
Video Making Software 14 selected features Open category ↗ ⌄
Voice-Over/Audio Social Sharing Collaboration Tools Drag & Drop Text Overlay Media Library Animation Video Capture Templates Text to Video Privacy Options Video Editing Video Creation Customizable Branding
Video Management Software 13 selected features Open category ↗ ⌄
Closed Captions Multi-Channel Distribution Reporting/Analytics Video Editing Privacy Options Social Sharing Video Streaming Mobile Screen Support Brand Overlay Content Library Bulk Uploading Video Tagging Video Creation
Video Marketing Software 10 selected features Open category ↗ ⌄
Media Library Customizable CTAs Email Marketing Lead Capture Customizable Branding Video Editing ROI Tracking Multi-Channel Distribution Templates Social Sharing
Connected Applications

Loom Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Loom Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
Business
$15 Per Month
Business + AI
$20 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Loom Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Loom Review ↗
4.8
Based on 18 approved reviews
5 stars 79%
4 stars 19%
3 stars 1%
2 stars 0%
1 star 0%
Lashall P.
Lashall P. Owner

Worth !

Loom has been a really good option for me. I enjoy using it straight from my phone, and it’s super easy to use. The only downside is that with the free version, I can’t download my videos. Still, being able to quickly record and share videos makes it really convenient.

Reviewed on October, 2024
Catherine I.
Catherine I. BPO Specialist

Positive Review

I’ve been using Loom for about six months, and I highly recommend it. You can record videos anytime, get notifications when they’re watched or commented on, and easily share them by uploading or sending a link. Some employers even ask for Loom videos for introductions when applying. I love that it’s very user-friendly and that I can log in and record using my personal account like Gmail or Yahoo.

Reviewed on June, 2024
Rodrigo O.
Rodrigo O. Customer Success Partner

Loom makes everything so much easier!

Loom has been a total game-changer for me. Over the past three years, it’s become my go-to tool for saving time and staying productive. I really love being able to quickly share videos with my key account customers and my team—it makes everything so much easier. I use it every single day and honestly can’t imagine working without it!

Reviewed on May, 2024
Jeff Q.
Jeff Q. Instructional Technology Coach

Best For Educators!

Loom has been amazing to use. As soon as you finish recording, a link is automatically copied so you can quickly share it with others. It’s very intuitive and requires almost no training. Best of all, it’s free forever for educators, but it doesn’t feel like a stripped-down product. It’s so good that we’d probably pay for it if it weren’t free.

Reviewed on March, 2024
Juliette A.
Juliette A. Curator

A Must-Have Tool for Teams

Loom has been fantastic for me. I honestly can’t imagine working without it now. It’s such a useful tool, really well-designed and easy to use. I love how it helps me clearly show my ideas to my team, and it saves a ton of time in the process.

Reviewed on November, 2023
Jordan A.
Jordan A. Sole Proprietor

Perfect for Remote Tech Guidance

My experience with Loom has been really positive, and my clients have found it incredibly helpful when I send them video explanations along with instructions. I work remotely with clients who create podcasts, many of whom aren’t very tech-savvy. Loom allows me to walk them through systems, software, and processes in real time, so they can watch at their own pace and refer back whenever they need to understand how to use the tools properly.

Reviewed on September, 2023
Rachel M.
Rachel M. PPC Ecommerce Technical Manager

Simple and Effective Screen Recording

Loom makes recording your screen and creating videos really easy. It saves time by letting you share content with colleagues that they can refer back to anytime. Both the free and paid versions are great, depending on what you need. I also love having the option to record both the screen and webcam, or just one of them.

Reviewed on January, 2023
Dean E.
Dean E. Coach

Clean, Simple, and Effective

Loom is hands down one of the best tools out there. I love how clean the interface is, the editing tools are super intuitive, and the final videos always turn out great.

Reviewed on August, 2022
Anonymous reviewer
Anonymous Reviewer Student

Quick and Easy Recording in This Tool!

I use Loom to share progress demos of the applications I’m developing with my team, and also to show any errors I encounter during development. The browser extension makes starting a recording super fast, and it automatically generates a shareable link once the recording is done. I also like the comment and emoji reaction features, and the video player is really smooth and easy to use.

Reviewed on May, 2022
Joyce C.
Joyce C. Co-Director

Helpful for Remote Learning

Loom has been a really valuable tool for teaching. My students gave great feedback—they liked being able to see me while I shared resources on screen. It made following instructions much easier for them. I especially enjoyed using it for asynchronous teaching, as I could easily screen share and add voiceovers to provide guidance and support whenever students needed it.

Reviewed on February, 2022
Zahra B.
Zahra B. Head of Business Operations

Better option for startups

Loom has been fantastic for startups, helping reduce the constant back-and-forth between team members. It’s often a great alternative to meetings, and clients love being able to revisit demos whenever they want. I can easily re-record if the first take isn’t perfect, and onboarding new employees, especially during Covid it has been very simple and helpful. I really enjoy using it and appreciated that it stayed free during 2020. I fell in love with how easy it is to use, the click animations, and the little self-video in the corner that adds a personal touch.

Reviewed on September, 2021
Peter R.
Peter R. Founder

Really Handy and Easy to Use

I absolutely love Loom. It’s an amazing tool. One of the best features is being able to record directly from your phone with the app and instantly get a shareable link. Making a personal video for a client or colleague is super simple. just a couple of clicks to start recording. The uploads are incredibly fast, and everything feels smooth and effortless.

Reviewed on March, 2021
Alexandra U.
Alexandra U. CEO

It's great One!

Loom is a great software, but my first experience through the affiliate invite was really frustrating. It made me almost want to delete my account. That said, the tool itself is very useful for teams. I think it would be better if the free plan clearly said “free forever,” had a popup showing which plan you’re on, and made it easier to delete the account entirely. I love how easy it is to set up a workspace and start recording right away, the branding options are nice, and having a free trial is a big plus.

Reviewed on January, 2021
Anonymous reviewer
Anonymous Reviewer Program Manager

Making Voice Notes Super Easy

I discovered Loom while helping an intern with her onboarding, and it completely changed how I share information. Before, colleagues would record their screens on their phones and send videos via WhatsApp—a long process. Loom makes it so much easier. Explaining tricky processes is simple: just record, share the link, and that’s it. It’s fast, effective, and really straightforward.

Reviewed on January, 2021
Justin G.
Justin G. Quality Assurance Analyst

Super Easy!!!!!!

Loom is a fast and simple screen recording tool that makes explaining tricky things so much easier, especially since my team is spread across the country. It’s a lifesaver for showing complicated software bugs. I can quickly see what’s happening and reproduce issues without long explanations. I use it more than any other Chrome extension. Recording is super quick and intuitive, you can capture your screen and even your face, and sharing a video is as easy as sending a link.

Reviewed on February, 2020
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Frequently Asked Questions

Loom FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Loom is an intuitive screen recording software designed to simplify the process of creating and sharing video content for communication and collaboration. This platform provides tools for capturing screen activity, recording audio, and adding annotations, enabling users to convey information effectively. With features such as customizable video settings, instant sharing capabilities, and integration with various productivity applications, Loom empowers teams to communicate complex ideas in a visually engaging format. The software supports real-time collaboration, allowing users to provide feedback and engage with video content directly. Additionally, Loom includes analytics capabilities that help organizations track video engagement and assess viewer interactions. The user-friendly interface ensures that users can navigate the platform effortlessly and create high-quality videos without extensive technical knowledge. By adopting Loom, organizations can enhance their communication practices, improve team collaboration, and drive engagement through effective video content.

  • Yes, Loom offers a free version.

  • Yes, Loom offers a free trial.

  • No, Credit Card details are not required for the Loom trial.

  • Loom offers the following pricing plans & packages:

    Business

    $15 Per Month

    Business + AI

    $20 Per Month

  • Loom supports the following payment frequencies:

    • Monthly Subscription

  • No, Loom does not offer an API.

  • Loom can be integrated with the following applications:

    • Salesforce Sales Cloud , Jira , Asana , monday.com , Google Workspace , HubSpot CRM , Slack , Notion , Trello , Adobe Creative Cloud , GitHub , Microsoft Teams , Zapier , Dropbox , jira

  • Loom offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • Loom offers training with the following options:
    • Webinar , Documentation , Videos

  • Loom supports the following languages:
    • English

  • Following are the typical users of the Loom:
    • Self-Employed , Small-Business , Midsize-Business

  • Loom supports the following deployment:
    • Cloud Hosted

  • Loom supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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