Hapana

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Hapana

"Fitness and wellness businesses often turn to Hapana when they need a better way to manage memberships, class bookings, and client engagement in one place. It works well for gyms, studios, and franchise-based fitness brands that handle a high volume of members daily. Managing member experience becomes much easier when scheduling, payments, and communication are connected. That said, very small or independent studios with basic needs may find the platform more than they require."
Decision Snapshot

Hapana Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.3 / 5
Starting Price$285 / month
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersAustralia
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Product Overview

Hapana Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Hapana

Hapana is an innovative membership management software designed to streamline operations for organizations, gyms, and clubs. This platform provides comprehensive tools for member registration, payment processing, and engagement tracking, ensuring that users can manage their memberships efficiently. With features for automated billing, customizable membership plans, and member communication, Hapana simplifies the administrative burden on staff. Users can easily access reports on membership growth, retention rates, and financial performance, promoting data-driven decision-making. The software includes mobile access, allowing members to manage their profiles and schedules seamlessly. Ideal for fitness centers, professional organizations, and nonprofits, Hapana enhances member experience, improves operational efficiency, and ultimately drives success in membership management.
Company Hapana
Founded 2012
Headquarters Australia
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 4 languages available
English Hindi Indonesian Japanese
Industries Served 2 industries available
Health Recreational

Why Choose Hapana

Pros

  • Pros Built specifically for fitness businesses, not generic gym software
  • Pros Multi-location management works well for franchise and studio chains
  • Pros Member engagement tools go beyond basic check-ins and bookings
  • Pros White-label app option lets brands keep their own identity
  • Pros Attendance tracking and retention insights help reduce member churn
  • Pros Billing and payment processing handled within a single platform
  • Pros Staff scheduling ties directly into class and floor operations
  • Pros Corporate wellness features open revenue streams beyond walk-in members

Cons

  • Cons Mobile app experience feels less polished than the desktop platform
  • Cons Reporting customization options fall short for data-driven fitness operators
  • Cons Pricing climbs noticeably as member volume and locations scale up
  • Cons Onboarding new staff across multiple sites takes more effort than expected
Strengths and Limitations

Hapana Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Built specifically for fitness businesses, not generic gym software
  • Multi-location management works well for franchise and studio chains
  • Member engagement tools go beyond basic check-ins and bookings
  • White-label app option lets brands keep their own identity
  • Attendance tracking and retention insights help reduce member churn
  • Billing and payment processing handled within a single platform
  • Staff scheduling ties directly into class and floor operations
  • Corporate wellness features open revenue streams beyond walk-in members
!

Cons

  • Mobile app experience feels less polished than the desktop platform
  • Reporting customization options fall short for data-driven fitness operators
  • Pricing climbs noticeably as member volume and locations scale up
  • Onboarding new staff across multiple sites takes more effort than expected
Category-Based Capabilities

Hapana Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Club Management Software 27 selected features Open category ↗
Online Booking Member Portal Event Management Electronic Payments Visitor Management Attendance Management Website Management Class Scheduling Billing & Invoicing Calendar Management Membership Management Point of Sale (POS) Alerts/Notifications Marketing Automation Inventory Management Customer Accounts Email Management Automated Scheduling Instructor Management Employee Management Credit Card Processing Appointment Management Social Media Integration SMS Messaging Registration Management Recurring/Subscription Billing Self Service Portal
Fitness Software 31 selected features Open category ↗
Wait List Management Event Management Reminders Attendance Tracking Billing & Invoicing Customer Database Recurring/Subscription Billing Communication Management Inventory Management Website Integration SMS Messaging Booking Management Self Check-in/Check-out Calendar Management Activity Tracking Membership Management Electronic Payments Client Management Discount Management Online Booking Registration Management Email Marketing Employee Management Marketing Automation Automated Scheduling Customer Accounts Instructor Management Contract/License Management Class Management Client Portal Member Communication
Gym Management Software 13 selected features Open category ↗
Membership Management Billing & Invoicing For Gyms Attendance Tracking Waiver Management Client Portal Mobile Access Online Booking Payment Processing Group Scheduling Calendar Management Class Scheduling Email Campaign Management
Membership Management Software 19 selected features Open category ↗
Email Marketing Member Directory Enrollments/Onboarding Membership Renewals Electronic Payments Application Management Website Management Event Management Reporting & Statistics Payment Processing Dues Management Member Types Recurring/Subscription Billing Attendance Tracking Member Portal Member Database Member Communication Communication Management Subscription Management
Personal Trainer Software 18 selected features Open category ↗
Calendar Management Payment Processing Class Scheduling Fitness Plan Billing & Invoicing Attendance Tracking Mobile App Client Portal Nutrition Program Client Management Exercise Library Certification Tracking Fitness Assessments Appointment Management Activity Tracking eCommerce Management Appointment Scheduling Customizable Templates
Pilates Studio Software 15 selected features Open category ↗
Capacity Management Third-Party Integrations Marketing Automation Staff Management Client Portal Attendance Tracking Point of Sale (POS) Event Management Online Payments Billing & Invoicing Reporting & Statistics Class Scheduling Calendar Management Membership Management For Yoga/Pilates Studios
Yoga Studio Software 12 selected features Open category ↗
Staff Management Client Management Inventory Management Reporting & Statistics Attendance Tracking Online Payments Online Booking Calendar Management Event Management Registration Management Facility Scheduling Billing & Invoicing
Connected Applications

Hapana Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Hapana Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
Basic
$285 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Hapana Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Hapana Review ↗
4.3
Based on 2 approved reviews
5 stars 25%
4 stars 75%
3 stars 0%
2 stars 0%
1 star 0%
Glenn T.
Glenn T. Manager

Hapana Review

Hapana provides strong client management features and responsive support. Reporting improvements would enhance usability.

Reviewed on April, 2025
Melody K.
Melody K. Manager

Hapana Review

The system is easy to use with great scheduling features and fast customer support. Some reports could be more accurate.

Reviewed on January, 2025
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Frequently Asked Questions

Hapana FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Hapana is an innovative membership management software designed to streamline operations for organizations, gyms, and clubs. This platform provides comprehensive tools for member registration, payment processing, and engagement tracking, ensuring that users can manage their memberships efficiently. With features for automated billing, customizable membership plans, and member communication, Hapana simplifies the administrative burden on staff. Users can easily access reports on membership growth, retention rates, and financial performance, promoting data-driven decision-making. The software includes mobile access, allowing members to manage their profiles and schedules seamlessly. Ideal for fitness centers, professional organizations, and nonprofits, Hapana enhances member experience, improves operational efficiency, and ultimately drives success in membership management.

  • No, Hapana does not offer a free version.

  • No, Hapana does not offer any free trial.

  • Hapana offers the following pricing plans & packages:

    Basic

    $285 Per Month

  • Hapana supports the following payment frequencies:

    • Monthly Subscription

  • No, Hapana does not offer an API.

  • Hapana can be integrated with the following applications:

    • Salesforce Sales Cloud , Jira , Asana , Google Workspace , HubSpot CRM , Slack , Zoom Meetings , Trello , Microsoft 365 , Zapier , jira

  • Hapana offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Hapana offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Hapana supports the following languages:
    • English , Hindi , Indonesian , Japanese

  • Following are the typical users of the Hapana:
    • Self-Employed , Small-Business , Midsize-Business

  • Hapana supports the following deployment:
    • Cloud Hosted

  • Hapana supports the following devices and operating systems:
    • Web-Based
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