Files.com

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Managed File Transfer Automation Platform

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Files.com

"Businesses that handle a lot of file sharing or need to manage secure transfers with clients and partners often find Files.com a practical choice. It works well for teams that deal with large volumes of files regularly and need better control over who can access what. The platform suits companies that want organized, trackable file activity. That said, smaller teams with basic storage needs may find it more than necessary for their day-to-day work."
Decision Snapshot

Files.com Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.9 / 5
Starting Price$199 / month
Free Trial7 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Files.com Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Files.com

Files.com is a cloud-based file management platform designed for efficient and secure handling of data. Its standout feature is the ability to centralize files from multiple sources, making it a hub for all digital assets. The platform offers robust security measures, including end-to-end encryption, ensuring that sensitive data remains protected. Files.com supports automated workflows, streamlining repetitive tasks like data syncing and backups. Collaboration is made easy with shared folders and direct links, enhancing teamwork. The software integrates seamlessly with popular apps, providing flexibility in various work environments. Additionally, Files.com offers detailed reporting tools, giving insights into file usage and activity, which is valuable for managing resources and compliance.
Company Files.com
Founded 2008
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 5 languages available
English French German Japanese Spanish
Industries Served 1 industry available
Industrial Automation

Why Choose Files.com

Problem it Solves

  • Problem it Solves Streamlining File Transfer And Management For Businesses Securely And Efficiently

Target Users

  • Target Users IT Professionals
  • Target Users Operations Managers
  • Target Users Compliance Officers
  • Target Users Business Executives
  • Target Users Project Managers

Core Use Case

  • Core Use Case Store And Share Files Securely
  • Core Use Case Automate File Workflows
  • Core Use Case Integrate With Third-party Apps
  • Core Use Case Manage User Access And Permissions
  • Core Use Case Track File Activity And History

USP

  • USP Effortless File Management And Secure Sharing For Businesses

Pros

  • Pros Secure file sharing works well for compliance-heavy industries like finance
  • Pros Large storage transfers handle without throttling or timeout frustrations
  • Pros Client portal branding keeps your business identity front and center
  • Pros Automation rules cut down repetitive file movement tasks noticeably
  • Pros Permission controls go surprisingly granular for external user management
  • Pros Audit logs give legal and compliance teams genuine peace of mind

Cons

  • Cons Folder permission structures grow complex when managing large user groups
  • Cons Advanced automation features require technical familiarity to configure properly
  • Cons Pricing climbs noticeably as storage and user counts scale up
  • Cons Onboarding teams with varied technical backgrounds takes more effort than expected
Editorial Buyer Guidance

Who Is Files.com Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining File Transfer And Management For Businesses Securely And Efficiently

Target Users

  • IT Professionals
  • Operations Managers
  • Compliance Officers
  • Business Executives
  • Project Managers

Core Use Cases

  • Store And Share Files Securely
  • Automate File Workflows
  • Integrate With Third-party Apps
  • Manage User Access And Permissions
  • Track File Activity And History

Unique Selling Point

Effortless File Management And Secure Sharing For Businesses

Strengths and Limitations

Files.com Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Secure file sharing works well for compliance-heavy industries like finance
  • Large storage transfers handle without throttling or timeout frustrations
  • Client portal branding keeps your business identity front and center
  • Automation rules cut down repetitive file movement tasks noticeably
  • Permission controls go surprisingly granular for external user management
  • Audit logs give legal and compliance teams genuine peace of mind
!

Cons

  • Folder permission structures grow complex when managing large user groups
  • Advanced automation features require technical familiarity to configure properly
  • Pricing climbs noticeably as storage and user counts scale up
  • Onboarding teams with varied technical backgrounds takes more effort than expected
Category-Based Capabilities

Files.com Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

File Sharing Software 23 selected features Open category ↗ ⌄
Access Controls/Permissions Alerts/Notifications Secure Data Storage Role-Based Permissions Authentication Electronic Signature Drag & Drop Real Time Synchronization Task Management Version Control Tagging Collaboration Tools Search/Filter Email Management File Transfer Activity Tracking User Management Encryption Commenting/Notes Automatic Backup Messaging File Management Calendar Management
Virtual Data Room Software 32 selected features Open category ↗ ⌄
Single Sign On Collaboration Tools Full Text Search Document Classification Audit Trail Access Controls/Permissions Bulk Uploading SSL Security Document Review Commenting/Notes Secure File Viewer Activity Tracking Tagging Electronic Signature Q&A Management Search/Filter Authentication HIPAA Compliant Document Management Project Management File Management Data Import/Export Secure Data Storage Alerts/Notifications Compliance Management User Management Watermarking Indexing Remote Access/Control Multi-Factor Authentication Version Control Automatic Backup
Cloud Storage Software 23 selected features Open category ↗ ⌄
Data Synchronization Secure Data Storage Archiving & Retention File Transfer Alerts/Notifications Mobile Access Version Control Document Management Access Controls/Permissions Document Storage Automatic Backup Data Recovery Encryption Data Storage Management Remote Access/Control Offline Access File Sharing File Management Backup and Recovery Drag & Drop Secure Login Multi-Device Support Real Time Synchronization
Content Collaboration Software 14 selected features Open category ↗ ⌄
Content Library File Sharing Collaboration Tools Version Control Data Synchronization Mobile Access Document Management Document Templates Content Management Access Controls/Permissions Approval Process Control Commenting/Notes Task Management Activity Tracking
Digital Workplace Software 13 selected features Open category ↗ ⌄
Employee Directory Communication Management Calendar Management Real-Time Notifications Content Management File Sharing Document Storage Knowledge Management Access Controls/Permissions Activity/News Feed Task Management Surveys & Feedback Document Management
Encryption Software 12 selected features Open category ↗ ⌄
Access Controls/Permissions Event Logs Compliance Management Reporting/Analytics Audit Trail Policy Management Password Management Real-Time Monitoring File Encryption Cloud Encryption Key Management Backup and Recovery
File Sync Software 7 selected features Open category ↗ ⌄
Two-Way Synchronization Conflict Tracking Synchronization Scheduling Audit Trail Real Time Synchronization Backup and Recovery Remote Synchronization
Connected Applications

Files.com Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Files.com Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial 7 Days
Free Version Not available
Payment Frequency Monthly Subscription
Starter
$199 Per Month
Power
$499 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Files.com Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Files.com Review ↗
4.9
Based on 2 approved reviews
5 stars 88%
4 stars 13%
3 stars 0%
2 stars 0%
1 star 0%
Muhammad B.
Muhammad B. Sr. IT Manager

Modern and Reliable File Transfer

Files.com is easy to manage and combines traditional and modern file transfer methods in one platform. The system and support team are pleasant to work with. Pricing plans feel restrictive and could be more flexible.

Reviewed on September, 2023
Verified Reviewer
Verified Reviewer Senior Quality Assurance Manager

Fast and Secure Sharing

File uploads are extremely fast, making it ideal for sending large attachments. It integrates well with email clients and offers file protection for sensitive data. The interface is simple and not flashy, but that helps keep performance fast.

Reviewed on February, 2023
Alternative Products

Top Files.com Alternatives

Explore leading products commonly evaluated alongside Files.com.

View All Files.com Alternatives ↗
Frequently Asked Questions

Files.com FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Files.com is a cloud-based file management platform designed for efficient and secure handling of data. Its standout feature is the ability to centralize files from multiple sources, making it a hub for all digital assets. The platform offers robust security measures, including end-to-end encryption, ensuring that sensitive data remains protected. Files.com supports automated workflows, streamlining repetitive tasks like data syncing and backups. Collaboration is made easy with shared folders and direct links, enhancing teamwork. The software integrates seamlessly with popular apps, providing flexibility in various work environments. Additionally, Files.com offers detailed reporting tools, giving insights into file usage and activity, which is valuable for managing resources and compliance.

  • No, Files.com does not offer a free version.

  • Yes, Files.com offers a free trial.

  • No, Credit Card details are not required for the Files.com trial.

  • Files.com offers the following pricing plans & packages:

    Starter

    $199 Per Month

    Power

    $499 Per Month

  • Files.com supports the following payment frequencies:

    • Monthly Subscription

  • Yes, Files.com offers an API.

  • Files.com can be integrated with the following applications:

    • Salesforce Sales Cloud , Jira , HubSpot CRM , Slack , Twilio , Google Drive , Microsoft OneDrive for Business , Zendesk Suite , Okta , Zapier , Dropbox , Azure Blob Storage , Google Cloud Storage , jira

  • Files.com offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Files.com offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Files.com supports the following languages:
    • English , French , German , Japanese , Spanish

  • Following are the typical users of the Files.com:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Files.com supports the following deployment:
    • Cloud Hosted

  • Files.com supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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