ECP

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses ECP

"Senior living and care communities often turn to ECP because it helps staff manage resident care plans, medication records, and daily documentation in one place. It works well for teams that need to stay organized across shifts and keep care notes up to date without too much back-and-forth. Medication management tends to be a key reason facilities find it useful. That said, smaller independent caregiving setups may find some features more than they need."
Decision Snapshot

ECP Evaluation Snapshot

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User Rating4.6 / 5
Starting PricePer User
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

ECP Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About ECP

ECP is a comprehensive assisted living software designed to help care facilities manage their operations and provide high-quality care to residents. The platform offers tools for managing resident records, medication administration, and care plans, ensuring that staff have access to the information they need to deliver personalized care. ECP’s scheduling features help facilities organize staff shifts, manage appointments, and track resident activities. The software also includes billing and compliance management tools, helping facilities stay on top of financial and regulatory requirements. ECP’s reporting tools provide insights into resident care, staff performance, and operational efficiency, enabling administrators to make data-driven decisions. The platform’s user-friendly interface and mobile compatibility make it easy for staff to access information from anywhere, improving communication and collaboration across the facility.
Company ECP
Founded 2004
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Health Hospital & Health Care Pharmaceuticals

Why Choose ECP

Pros

  • Pros Senior care management platform improves staff scheduling and resident care coordination workflows
  • Pros Electronic documentation tools simplify care tracking and compliance management
  • Pros Communication features improve coordination between caregivers and administrators
  • Pros Reporting tools support operational visibility for senior living organizations
  • Pros Designed specifically for assisted living and long term care environments

Cons

  • Cons Customization options may feel limited for larger healthcare organizations
  • Cons Initial onboarding can require staff training and workflow adjustments
  • Cons Advanced integrations may involve additional configuration effort
Strengths and Limitations

ECP Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Senior care management platform improves staff scheduling and resident care coordination workflows
  • Electronic documentation tools simplify care tracking and compliance management
  • Communication features improve coordination between caregivers and administrators
  • Reporting tools support operational visibility for senior living organizations
  • Designed specifically for assisted living and long term care environments
!

Cons

  • Customization options may feel limited for larger healthcare organizations
  • Initial onboarding can require staff training and workflow adjustments
  • Advanced integrations may involve additional configuration effort
Category-Based Capabilities

ECP Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Healthcare CRM Software 30 selected features Open category ↗ ⌄
Patient Communications Alerts/Notifications Self Service Portal Records Management Social Media Integration Patient Management Document Management Predictive Analytics Lead Management Live Chat Forms Management Physician Management Contact Management Client Portal Forecasting Chat/Messaging Appointment Management Task Management Referral Tracking Medical History Records Campaign Management Marketing Automation Calendar Management Automated Scheduling Audience Targeting Email Management HIPAA Compliant Multi-Location Pipeline Management Billing & Invoicing
Lead Management Software 28 selected features Open category ↗ ⌄
Lead Nurturing Sales Reports Social Media Integration Monitoring Pipeline Management Template Management Lead Qualification Calendar Management Sales Forecasting Lead Distribution Prospecting Tools Task Management Document Storage Lead Segmentation Reminders Email Tracking Interaction Tracking CRM Web Forms Email Marketing Lead Capture Campaign Management Contact Management Workflow Management Sales Trend Analysis Source Tracking Lead Generation Opportunity Management
Assisted Living Software 15 selected features Open category ↗ ⌄
Compliance Management Document Management Assessment Management Meal/Nutrition Management Medication History Reporting & Statistics Charting Incident Management Care Plan Management Staff Management Communication Management Medical Billing Scheduling Patient Records Management Point of Care System
Electronic Medical Records Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Appointment Scheduling HIPAA Compliant Handwriting Recognition Insurance Eligibility Verification Electronic Payments Charting Decision Support ONC-ATCB Certified Medical Billing Clinic Interoperability Coding Assistance Patient Database Patient Records Management Patient Portal Financial Analysis File Sharing Documentation Management
eMAR Software 14 selected features Open category ↗ ⌄
Charting Medication Alerts/Warnings Medication Database Reporting & Statistics Medical Management Third-Party Integrations SOAP notes Patient Portal Patient Management Healthcare Compliance For Medical Purposes Care Plan Management Medication Management Audit Trail
Long Term Care Software 14 selected features Open category ↗ ⌄
MDS Review Incident Management Appointment Management Billing & Invoicing Patient Records Management EMR/EHR Claims Management For Nursing Homes Geriatric Care Assessment Management For Home Care Providers Scheduling For Long Term Care Care Plan Management
Medical Billing Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Invoice History Quotes/Estimates Electronic Payments Code & Charge Entry Remittance Advice Self Service Portal Practice Management Insurance Eligibility Verification Charting Customizable Templates Forms Management Dunning Management Billing & Invoicing Compliance Tracking Appointment Management Claims Scrubbing HIPAA Compliant
Pharmacy Software 14 selected features Open category ↗ ⌄
Forms Management Medication Database Point of Sale (POS) Order Management Multi-Store Automatic Refills Online Refills Compounding Accounting Electronic Signature E-Prescribing Claims Management Status Tracking Prescription Processing
CRM Software 28 selected features Open category ↗ ⌄
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export
Connected Applications

ECP Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

ECP Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Verified User Feedback

ECP Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

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4.6
Based on 2 approved reviews
5 stars 63%
4 stars 38%
3 stars 0%
2 stars 0%
1 star 0%
Ali M.
Ali M. PharmD

Reliable and User-Friendly ECP

Overall, I’m happy with ECP and would confidently recommend it as a strong alternative to QuickMAR. I really appreciate the helpful support staff and how easy the software is to navigate. The only frustration is how it automatically handles inventory—it can cause confusion between the facility and pharmacy, especially with two-part orders and quantity updates—but otherwise, it’s a solid tool.

Reviewed on March, 2025
Christina K.
Christina K. Director

Outstanding Service and Super Easy to Use

Fantastic experience with this software! The customer service is excellent, with quick responses from knowledgeable staff. Everything is easy to access, very user-friendly, and available anytime, anywhere. Honestly, I don’t have any complaints—it just works really well.

Reviewed on March, 2024
Alternative Products

Top ECP Alternatives

Explore leading products commonly evaluated alongside ECP.

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Frequently Asked Questions

ECP FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

ECP is a comprehensive assisted living software designed to help care facilities manage their operations and provide high-quality care to residents. The platform offers tools for managing resident records, medication administration, and care plans, ensuring that staff have access to the information they need to deliver personalized care. ECP’s scheduling features help facilities organize staff shifts, manage appointments, and track resident activities. The software also includes billing and compliance management tools, helping facilities stay on top of financial and regulatory requirements. ECP’s reporting tools provide insights into resident care, staff performance, and operational efficiency, enabling administrators to make data-driven decisions. The platform’s user-friendly interface and mobile compatibility make it easy for staff to access information from anywhere, improving communication and collaboration across the facility.

  • No, ECP does not offer a free version.

  • Yes, ECP offers a free trial.

  • No, Credit Card details are not required for the ECP trial.

  • ECP supports the following payment frequencies:

    • Monthly Subscription

  • No, ECP does not offer an API.

  • ECP can be integrated with the following applications:

    • Salesforce Sales Cloud , ServiceNow , QuickBooks Online , NetSuite , Jira , Tableau , Microsoft Power BI , Google Workspace , HubSpot CRM , Zoho CRM , Slack , AWS Cloud , Microsoft 365 , ServiceNow , Dynamics 365 , zoho crm , ServiceNow , jira

  • ECP offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • ECP offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • ECP supports the following languages:
    • English

  • Following are the typical users of the ECP:
    • Self-Employed , Small-Business , Midsize-Business

  • ECP supports the following deployment:
    • Cloud Hosted

  • ECP supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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