eResidentCare

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eResidentCare - A Tailored Solution for Assisted Living Facilities

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses eResidentCare

"Care facilities and senior living communities often turn to eResidentCare because it helps staff manage resident care records in a more organized way. Keeping track of daily care notes, health updates, and resident information can get complicated without a dedicated system. This software brings that work into one place, making it easier for caregivers to stay on top of their responsibilities. However, smaller independent care homes with very basic needs may find it more than they require."
Decision Snapshot

eResidentCare Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$89 / month
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
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Product Overview

eResidentCare Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About eResidentCare

eResidentCare is a specialized assisted living software designed to enhance the management of senior care facilities. This comprehensive platform streamlines operations by providing tools for resident management, care planning, and documentation. With features such as customizable care plans, medication management, and incident reporting, eResidentCare empowers caregivers to deliver personalized care tailored to individual resident needs. The software’s user-friendly interface ensures that staff can quickly access important information and maintain accurate records, improving efficiency and compliance. Additionally, eResidentCare facilitates communication among team members and families, fostering collaboration in resident care. By optimizing operational workflows and enhancing care quality, eResidentCare helps assisted living facilities improve resident satisfaction and achieve better health outcomes.
Company Software Solutions Associates
Founded 2009
Headquarters United States
Employees 51-100

Support

24x7 Support Email Phone Knowledge Base

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English

Why Choose eResidentCare

Problem it Solves

  • Problem it Solves Streamlining Remote Healthcare Management For Patients And Providers

Target Users

  • Target Users Elderly Individuals
  • Target Users Family Caregivers
  • Target Users Healthcare Professionals
  • Target Users Assisted Living Facility Staff
  • Target Users Home Care Agencies

Core Use Case

  • Core Use Case Manage Resident Information
  • Core Use Case Track Health Metrics
  • Core Use Case Schedule Appointments
  • Core Use Case Communicate With Families
  • Core Use Case Generate Reports

USP

  • USP Empowering Caregivers With Seamless Digital Health Management

Pros

  • Pros Cloud-based design means no local installs or server headaches
  • Pros Built specifically for assisted living, not adapted from generic tools
  • Pros Resident care plans update in real time across all staff
  • Pros Medication management reduces manual errors with clear administration tracking
  • Pros Incident reporting feels straightforward even for non-technical caregivers
  • Pros Family portal keeps relatives informed without burdening facility staff
  • Pros Billing and census management handled within one connected system

Cons

  • Cons Reporting depth falls short for analytics-driven care teams
  • Cons Mobile experience feels noticeably limited compared to desktop functionality
  • Cons Onboarding new staff takes more structured effort than expected
  • Cons Pricing visibility requires direct contact rather than self-serve clarity
Editorial Buyer Guidance

Who Is eResidentCare Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Remote Healthcare Management For Patients And Providers

Target Users

  • Elderly Individuals
  • Family Caregivers
  • Healthcare Professionals
  • Assisted Living Facility Staff
  • Home Care Agencies

Core Use Cases

  • Manage Resident Information
  • Track Health Metrics
  • Schedule Appointments
  • Communicate With Families
  • Generate Reports

Unique Selling Point

Empowering Caregivers With Seamless Digital Health Management

Strengths and Limitations

eResidentCare Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based design means no local installs or server headaches
  • Built specifically for assisted living, not adapted from generic tools
  • Resident care plans update in real time across all staff
  • Medication management reduces manual errors with clear administration tracking
  • Incident reporting feels straightforward even for non-technical caregivers
  • Family portal keeps relatives informed without burdening facility staff
  • Billing and census management handled within one connected system
!

Cons

  • Reporting depth falls short for analytics-driven care teams
  • Mobile experience feels noticeably limited compared to desktop functionality
  • Onboarding new staff takes more structured effort than expected
  • Pricing visibility requires direct contact rather than self-serve clarity
Category-Based Capabilities

eResidentCare Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Assisted Living Software 15 selected features Open category ↗ ⌄
Compliance Management Document Management Assessment Management Meal/Nutrition Management Medication History Reporting & Statistics Charting Incident Management Care Plan Management Staff Management Communication Management Medical Billing Scheduling Patient Records Management Point of Care System
Electronic Medical Records Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Appointment Scheduling HIPAA Compliant Handwriting Recognition Insurance Eligibility Verification Electronic Payments Charting Decision Support ONC-ATCB Certified Medical Billing Clinic Interoperability Coding Assistance Patient Database Patient Records Management Patient Portal Financial Analysis File Sharing Documentation Management
eMAR Software 14 selected features Open category ↗ ⌄
Charting Medication Alerts/Warnings Medication Database Reporting & Statistics Medical Management Third-Party Integrations SOAP notes Patient Portal Patient Management Healthcare Compliance For Medical Purposes Care Plan Management Medication Management Audit Trail
Long Term Care Software 14 selected features Open category ↗ ⌄
MDS Review Incident Management Appointment Management Billing & Invoicing Patient Records Management EMR/EHR Claims Management For Nursing Homes Geriatric Care Assessment Management For Home Care Providers Scheduling For Long Term Care Care Plan Management
Connected Applications

eResidentCare Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

eResidentCare Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Monthly Subscription
Flexible Monthly Plan
$89 Per Month
Cost-Saving Quarterly Plan
$249 Per Month
Best Value Annual Plan
$899 Per Year

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

eResidentCare Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a eResidentCare Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Elisa W.
Elisa W. Program ManagerHealth, Wellness and FitnessUsed the software for: 2+ years

My Overall Experience

My experience has been excellent. The software is easy to use, and the support team resolves issues quickly. I’ve used it in multiple facilities and confidently recommend it. Occasional maintenance downtime without notice can be inconvenient.

Reviewed on November, 2024
Claudia C.
Claudia C. Director

Managing Rose’s Assisted Living Made Easier

Customer service has been outstanding. Every question is answered quickly, and guidance is always available when needed. There’s really nothing negative to mention because the support quality has been consistently strong.

Reviewed on October, 2024
Alternative Products

Top eResidentCare Alternatives

Explore leading products commonly evaluated alongside eResidentCare.

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Frequently Asked Questions

eResidentCare FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

eResidentCare is a specialized assisted living software designed to enhance the management of senior care facilities. This comprehensive platform streamlines operations by providing tools for resident management, care planning, and documentation. With features such as customizable care plans, medication management, and incident reporting, eResidentCare empowers caregivers to deliver personalized care tailored to individual resident needs. The software’s user-friendly interface ensures that staff can quickly access important information and maintain accurate records, improving efficiency and compliance. Additionally, eResidentCare facilitates communication among team members and families, fostering collaboration in resident care. By optimizing operational workflows and enhancing care quality, eResidentCare helps assisted living facilities improve resident satisfaction and achieve better health outcomes.

  • No, eResidentCare does not offer a free version.

  • Yes, eResidentCare offers a free trial.

  • No, Credit Card details are not required for the eResidentCare trial.

  • eResidentCare offers the following pricing plans & packages:

    Flexible Monthly Plan

    $89 Per Month

    Cost-Saving Quarterly Plan

    $249 Per Month

    Best Value Annual Plan

    $899 Per Year

  • eResidentCare supports the following payment frequencies:

    • Monthly Subscription

  • No, eResidentCare does not offer an API.

  • eResidentCare can be integrated with the following applications:

    • QuickBooks Online , Mailchimp , Zoom Meetings , Twilio , Zapier

  • eResidentCare offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base

  • eResidentCare offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • eResidentCare supports the following languages:
    • English

  • Following are the typical users of the eResidentCare:
    • Self-Employed , Small-Business , Midsize-Business

  • eResidentCare supports the following deployment:
    • Cloud Hosted , On-Premise

  • eResidentCare supports the following devices and operating systems:
    • Web-Based , Windows , Mac , Linux
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