Eldermark

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Senior Living Software

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Eldermark

"Senior living and care organizations often turn to Eldermark because it's built specifically for their industry. Managing resident care, staff coordination, and compliance requirements in one place saves time for teams that are already stretched thin. It works well for assisted living communities that need care-focused management tools without adapting general-purpose software to fit their needs. That said, smaller facilities with very limited budgets may find the platform more than they currently require."
Decision Snapshot

Eldermark Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Eldermark Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Eldermark

Eldermark is a specialized electronic medical records (EMR) software designed to enhance patient care and streamline operations for senior living communities and healthcare providers. This platform provides a comprehensive suite of tools that enable users to manage patient records, care plans, and documentation efficiently. With Eldermark, healthcare professionals can easily create and maintain detailed electronic health records, ensuring that all relevant information is organized and accessible for effective care delivery. The software features automated documentation capabilities, allowing staff to enter data quickly and accurately, reducing administrative burdens. Additionally, Eldermark supports care coordination tools, facilitating communication among healthcare providers and enhancing collaboration for improved patient outcomes. The platform’s user-friendly interface promotes ease of use for staff at all levels, ensuring efficient adoption and engagement. By optimizing EMR processes, Eldermark empowers organizations to deliver high-quality care, improve operational efficiency, and enhance overall resident satisfaction.
Company Eldermark Software
Founded 1991
Headquarters United States
Employees 51-100

Support

24x7 Support Phone Chat

Training

In-person Live Online Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Executive Office Health Hospital & Health Care

Why Choose Eldermark

Problem it Solves

  • Problem it Solves Streamlines Senior Care Management And Communication For Improved Efficiency And Service

Target Users

  • Target Users Senior Living Administrators
  • Target Users Healthcare Providers
  • Target Users Caregivers
  • Target Users Residents
  • Target Users Family Members

Core Use Case

  • Core Use Case Manage Resident Information
  • Core Use Case Streamline Care Coordination
  • Core Use Case Optimize Billing Processes
  • Core Use Case Enhance Communication
  • Core Use Case Generate Reports

USP

  • USP Empowering Senior Care With Seamless Technology Solutions

Pros

  • Pros Cloud-based platform built specifically for senior living operations
  • Pros Covers clinical, financial, and operational workflows in one system
  • Pros Strong focus on skilled nursing and assisted living facilities
  • Pros Resident health tracking ties directly into billing and compliance
  • Pros Reporting tools help administrators stay ahead of regulatory requirements
  • Pros Real-time census data keeps staffing decisions grounded in actual numbers
  • Pros Long-standing industry presence signals stability for risk-averse care organizations

Cons

  • Cons Mobile and push notification setup demands more configuration than expected
  • Cons Analytics depth may feel limiting for data-heavy growth teams
  • Cons Pricing climbs noticeably as user engagement volume scales up
  • Cons Onboarding new team members takes longer without structured in-app guidance
Editorial Buyer Guidance

Who Is Eldermark Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Senior Care Management And Communication For Improved Efficiency And Service

Target Users

  • Senior Living Administrators
  • Healthcare Providers
  • Caregivers
  • Residents
  • Family Members

Core Use Cases

  • Manage Resident Information
  • Streamline Care Coordination
  • Optimize Billing Processes
  • Enhance Communication
  • Generate Reports

Unique Selling Point

Empowering Senior Care With Seamless Technology Solutions

Strengths and Limitations

Eldermark Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based platform built specifically for senior living operations
  • Covers clinical, financial, and operational workflows in one system
  • Strong focus on skilled nursing and assisted living facilities
  • Resident health tracking ties directly into billing and compliance
  • Reporting tools help administrators stay ahead of regulatory requirements
  • Real-time census data keeps staffing decisions grounded in actual numbers
  • Long-standing industry presence signals stability for risk-averse care organizations
!

Cons

  • Mobile and push notification setup demands more configuration than expected
  • Analytics depth may feel limiting for data-heavy growth teams
  • Pricing climbs noticeably as user engagement volume scales up
  • Onboarding new team members takes longer without structured in-app guidance
Category-Based Capabilities

Eldermark Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Healthcare CRM Software 30 selected features Open category ↗ ⌄
Patient Communications Alerts/Notifications Self Service Portal Records Management Social Media Integration Patient Management Document Management Predictive Analytics Lead Management Live Chat Forms Management Physician Management Contact Management Client Portal Forecasting Chat/Messaging Appointment Management Task Management Referral Tracking Medical History Records Campaign Management Marketing Automation Calendar Management Automated Scheduling Audience Targeting Email Management HIPAA Compliant Multi-Location Pipeline Management Billing & Invoicing
Assisted Living Software 15 selected features Open category ↗ ⌄
Compliance Management Document Management Assessment Management Meal/Nutrition Management Medication History Reporting & Statistics Charting Incident Management Care Plan Management Staff Management Communication Management Medical Billing Scheduling Patient Records Management Point of Care System
Electronic Medical Records Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Appointment Scheduling HIPAA Compliant Handwriting Recognition Insurance Eligibility Verification Electronic Payments Charting Decision Support ONC-ATCB Certified Medical Billing Clinic Interoperability Coding Assistance Patient Database Patient Records Management Patient Portal Financial Analysis File Sharing Documentation Management
eMAR Software 14 selected features Open category ↗ ⌄
Charting Medication Alerts/Warnings Medication Database Reporting & Statistics Medical Management Third-Party Integrations SOAP notes Patient Portal Patient Management Healthcare Compliance For Medical Purposes Care Plan Management Medication Management Audit Trail
Long Term Care Software 14 selected features Open category ↗ ⌄
MDS Review Incident Management Appointment Management Billing & Invoicing Patient Records Management EMR/EHR Claims Management For Nursing Homes Geriatric Care Assessment Management For Home Care Providers Scheduling For Long Term Care Care Plan Management
Nursing Home Software 14 selected features Open category ↗ ⌄
Patient Intake Scheduling E-Prescribing Medication History Billing & Invoicing Meal/Nutrition Management Charting Incident Management Employee Management Referral Management Electronic Signature Patient Records Management Care Plan Management Artificial Intelligence
Connected Applications

Eldermark Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Eldermark Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Verified User Feedback

Eldermark Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Eldermark Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Sarah V.
Sarah V. Executive Director

Reliable and Supportive Senior Care Software

We’ve been using Eldermark for nine years, and it has consistently been an excellent experience. The software is easy to use, and their support and training team is always available to help and guide us whenever needed. There’s really nothing negative to mention—Eldermark remains our top choice, and we’re excited to start using Eldermark Next!

Reviewed on February, 2025
Caroline L.
Caroline L. Executive Director

Outstanding Support and Smooth Implementation

Our experience with Eldermark has been excellent from start to finish. From the initial meeting to support during the conversion process and after implementation, [sensitive content hidden] and the team were amazing—friendly, knowledgeable, and always ready to answer questions promptly. The communication and training were top-notch, making the transition smooth. The only minor drawback was that getting everything set up took a bit longer than we hoped, but overall, the process was worth it.

Reviewed on September, 2024
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Frequently Asked Questions

Eldermark FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Eldermark is a specialized electronic medical records (EMR) software designed to enhance patient care and streamline operations for senior living communities and healthcare providers. This platform provides a comprehensive suite of tools that enable users to manage patient records, care plans, and documentation efficiently. With Eldermark, healthcare professionals can easily create and maintain detailed electronic health records, ensuring that all relevant information is organized and accessible for effective care delivery. The software features automated documentation capabilities, allowing staff to enter data quickly and accurately, reducing administrative burdens. Additionally, Eldermark supports care coordination tools, facilitating communication among healthcare providers and enhancing collaboration for improved patient outcomes. The platform’s user-friendly interface promotes ease of use for staff at all levels, ensuring efficient adoption and engagement. By optimizing EMR processes, Eldermark empowers organizations to deliver high-quality care, improve operational efficiency, and enhance overall resident satisfaction.

  • No, Eldermark does not offer a free version.

  • No, Eldermark does not offer any free trial.

  • Eldermark supports the following payment frequencies:

    • Monthly Subscription

  • No, Eldermark does not offer an API.

  • Eldermark can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , NetSuite , BambooHR , Workday HCM , HubSpot CRM , Slack , Gmail , Microsoft Outlook , Paylocity , Zendesk Suite , Dynamics 365

  • Eldermark offers support with the following options:
    • 24x7 Support , Phone , Chat

  • Eldermark offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Eldermark supports the following languages:
    • English

  • Following are the typical users of the Eldermark:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Eldermark supports the following deployment:
    • Cloud Hosted

  • Eldermark supports the following devices and operating systems:
    • Web-Based
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