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Maximize revenue predictability with powerful MSP PSA software.

ConnectWise PSA Overview

ConnectWise PSA is a robust Professional Services Automation software tailored for technology service providers. Its strength lies in centralizing business operations, streamlining processes from sales to service delivery. Key features include an integrated ticketing system, enhancing issue resolution efficiency, and a comprehensive project management tool, ensuring timely project completion. ConnectWise PSA’s CRM functionality aids in managing client relationships effectively, while its time tracking and billing capabilities ensure accurate invoicing. The software offers customizable reports and dashboards, providing valuable business insights. Notably, it supports seamless integrations with various RMM tools and third-party applications, extending its functionality. Its user-friendly interface and cloud-based architecture make it a preferred choice for businesses seeking to optimize their operations and boost productivity.

ConnectWise PSA screenshot & Video

Contact Details

  • Vendor Name ConnectWise
  • Founded 1982
  • Location United States
  • Employees 1000+

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Language Supported

English


Industries

Managed Service Provider (MSP)

ConnectWise PSA Features

  • Portfolio Management
  • Quotes/Estimates
  • Gantt/Timeline View
  • Activity Tracking
  • Multiple Projects
  • Proposal Generation
  • Billing & Invoicing
  • Task Management
  • Real Time Reporting
  • Project Management
  • Document Management
  • Forecasting
  • Approval Process Control
  • Performance Metrics
  • Resource Management
  • Project Planning
  • Billable Items Tracking
  • Collaboration Tools
  • Task Scheduling
  • Email Management
  • CRM
  • Project Time Tracking
  • Project Tracking
  • Client Portal
  • Timesheet Management
  • Progress Tracking
  • Time & Expense Tracking
  • Calendar Management
  • Accounting Integration

ConnectWise PSA Pricing

Pricing Type

  • NA

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ConnectWise PSA FAQ's

  • No, ConnectWise PSA does not offer a free version.

  • No, ConnectWise PSA does not offer any free trial.

  • No, Credit Card details are not required for the ConnectWise PSA trial.

  • Yes, ConnectWise PSA offers an API.

  • ConnectWise PSA offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • ConnectWise PSA offers training with the following options:
    • In-person , Webinar , Documentation

  • ConnectWise PSA supports the following languages:
    • English

  • ConnectWise PSA supports the following deployment:
    • Cloud Hosted , Deployment Type

  • ConnectWise PSA supports the following devices and operating systems:
    • Web-Based , Windows , Linux