Booksy

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Find & book beauty services like hairdressing, manicure, spa or massage.

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Booksy

"Salons, barbershops, and other appointment-based businesses often turn to Booksy because it helps manage client bookings without back-and-forth phone calls or manual scheduling. Customers can book their own appointments online, which saves staff time and reduces no-shows. It also helps with payment handling and keeping client records organized. That said, businesses outside the personal care or beauty space may find the platform too niche for their specific scheduling needs."
Decision Snapshot

Booksy Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.7 / 5
Starting Price$29.99 / month
Free Trial14 Days
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Booksy Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Booksy

Booksy is an all-in-one appointment scheduling and business management software designed for beauty, wellness, and service-based businesses to manage bookings, payments, and client relationships in one platform. It enables businesses to accept 24/7 online bookings, automate reminders, and reduce no-shows while centralizing operations like calendar management, marketing, and payments.

For service providers focused on growth, Booksy delivers a complete system to attract new clients, streamline daily operations, and increase revenue. With features like marketplace visibility, automated marketing campaigns, and integrated payment processing, it helps businesses fill schedules faster, improve customer experience, and manage their entire workflow efficiently from a single app.
Company Booksy
Founded 2014
Headquarters United States
Employees 1-10

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Information Services Information Technology & Services

Why Choose Booksy

Problem it Solves

  • Problem it Solves Streamlining Appointment Scheduling For Beauty And Wellness Services

Target Users

  • Target Users Small Business Owners
  • Target Users Independent Service Providers
  • Target Users Salon And Spa Professionals
  • Target Users Fitness Trainers
  • Target Users Beauty And Wellness Clients

Core Use Case

  • Core Use Case Schedule Appointments
  • Core Use Case Manage Client Information
  • Core Use Case Process Payments
  • Core Use Case Promote Services
  • Core Use Case Track Business Performance

USP

  • USP Effortless Booking For Beauty And Wellness Services Anytime And Anywhere

Pros

  • Pros Booking appointments takes under a minute for most clients
  • Pros Built-in marketplace exposes salons to new local customers organically
  • Pros Calendar syncs across devices without manual refresh or lag
  • Pros Automated reminders noticeably cut down on last-minute no-shows
  • Pros Payment processing and tipping handled cleanly within one app
  • Pros Staff scheduling tools scale well from solo stylists to teams

Cons

  • Cons Appointment reminders occasionally feel rigid with limited personalization options
  • Cons Client messaging tools lack depth compared to dedicated CRM platforms
  • Cons Pricing climbs noticeably as staff seats and features expand
  • Cons Analytics dashboard stays surface-level for data-driven business decisions
Editorial Buyer Guidance

Who Is Booksy Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Appointment Scheduling For Beauty And Wellness Services

Target Users

  • Small Business Owners
  • Independent Service Providers
  • Salon And Spa Professionals
  • Fitness Trainers
  • Beauty And Wellness Clients

Core Use Cases

  • Schedule Appointments
  • Manage Client Information
  • Process Payments
  • Promote Services
  • Track Business Performance

Unique Selling Point

Effortless Booking For Beauty And Wellness Services Anytime And Anywhere

Strengths and Limitations

Booksy Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Booking appointments takes under a minute for most clients
  • Built-in marketplace exposes salons to new local customers organically
  • Calendar syncs across devices without manual refresh or lag
  • Automated reminders noticeably cut down on last-minute no-shows
  • Payment processing and tipping handled cleanly within one app
  • Staff scheduling tools scale well from solo stylists to teams
!

Cons

  • Appointment reminders occasionally feel rigid with limited personalization options
  • Client messaging tools lack depth compared to dedicated CRM platforms
  • Pricing climbs noticeably as staff seats and features expand
  • Analytics dashboard stays surface-level for data-driven business decisions
Category-Based Capabilities

Booksy Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Barbershop Software 27 selected features Open category ↗
Confirmation/Reminders Loyalty Program Automated Scheduling Credit Card Processing Customizable Branding SMS Marketing Task Scheduling Employee Management Inventory Management Electronic Payments Alerts/Notifications Wait List Management Appointment Management Client Portal Payroll Management Calendar Management Discount Management Booking Management Multi-Location Email Marketing Availability Management Appointment Scheduling Website Integration Promotions Management Point of Sale (POS) Online Booking Artificial Intelligence
Spa Software 33 selected features Open category ↗
Appointment Management Customer History Online Booking Client Management Multi-Location Electronic Payments Discount Management Inventory Management Customer Database Website Integration Real Time Reporting Activity Dashboard Email Reminders Performance Metrics Barcode/Ticket Scanning Promotions Management Point of Sale (POS) Employee Management Credit Card Processing Calendar Sync Loyalty Program Gift Card Management SMS Marketing Transaction History Calendar Management Alerts/Notifications Client Portal Email Marketing Automated Scheduling Confirmation/Reminders Recurring Appointments Customer Surveys Artificial Intelligence
Salon Software 28 selected features Open category ↗
Customer Surveys Email Marketing Electronic Payments Transaction History Discount Management SMS Marketing Booth Rental Management Online Booking Credit Card Processing Client Database Point of Sale (POS) Client Portal Customer Mobile App Payroll Management Calendar Management Automated Scheduling Commission Management Confirmation/Reminders Appointment Scheduling Employee Management Multi-Location Loyalty Program Recurring Appointments Inventory Management Reputation Management Online Store Waitlist Status Tracking Artificial Intelligence
Reservation Software 33 selected features Open category ↗
Customer Support Activities Booking Website Integration Access Controls/Permissions Inventory Management Multi-Language Booking Notes Booking Management Multi-Location Alerts/Notifications Appointment Management CRM Availability Management Event Scheduling Price/Margin Management Payment Processing Rate Management Calendar Management Discount Management Customer History Real Time Updates Ratings/Reviews Channel Management Online Booking Social Media Integration Promotions Management Reporting/Analytics Billing & Invoicing Room Booking Group Reservations SMS Messaging Dynamic Pricing Artificial Intelligence
Appointment Scheduling Software 21 selected features Open category ↗
Automated Scheduling Appointment Management Customer Database Credit Card Processing Client Portal Electronic Payments Billing & Invoicing Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management Artificial Intelligence
Facility Management Software 35 selected features Open category ↗
Residential Properties Commercial Properties Invoice Management Maintenance Management Facility Scheduling Asset Lifecycle Management Audit Management Alerts/Notifications Equipment Management Inspection Management Incident Management Calendar Management Historical Reporting Vendor Management Reporting/Analytics Document Management Compliance Management Fixed Asset Management Visitor Management Access Controls/Permissions Space Management Work Order Management Equipment Maintenance Real Time Notifications Document Storage Contract/License Management Preventive Maintenance Inventory Management Multi-Location Parts Management Communication Management Service Request Management Materials Management Facility Asset Management Artificial Intelligence
Calendar Software 13 selected features Open category ↗
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration Artificial Intelligence
Personal Trainer Software 19 selected features Open category ↗
Calendar Management Payment Processing Class Scheduling Fitness Plan Billing & Invoicing Attendance Tracking Mobile App Client Portal Nutrition Program Client Management Exercise Library Certification Tracking Fitness Assessments Appointment Management Activity Tracking eCommerce Management Appointment Scheduling Customizable Templates Artificial Intelligence
Retail POS System Software 12 selected features Open category ↗
Gift Card Management Commission Management Barcode/Ticket Scanning Discount Management eCommerce Management Touch Screen Inventory Management Sales Reports Loyalty Program Pricing Management Returns Tracking Artificial Intelligence
Connected Applications

Booksy Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Booksy Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial 14 Days
Free Version NA
Payment Frequency Monthly Subscription
Basic
$29.99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Booksy Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Booksy Review ↗
4.7
Based on 12 approved reviews
5 stars 75%
4 stars 19%
3 stars 4%
2 stars 2%
1 star 0%
Christopher N
Christopher N Barber

Highly Recommended App

I would absolutely recommend it to all barbers, including current professionals, students, and anyone just starting out in the industry. 5/5

Reviewed on October, 2025
Kiara A
Kiara A Business Owner

Easy and User Friendly Booking App

My team and I have had a great experience with Booksy. Since we started using it, everything has become much easier for both us and our clients. What I like most is how simple and user-friendly it is for customers. They can book appointments anytime, check my availability, and view open slots for my team without any hassle.

Reviewed on January, 2025
Katherine H.
Katherine H. Admin and Scheduling

Quick and convenient way for booking

Booksy provides a quick and convenient way for me to make appointments without needing to call, and I appreciate receiving confirmation and cancellation emails.

Reviewed on November, 2024
Alison M.
Alison M. Data Analyst

Powerful reporting for smarter planning

Booksy Biz has truly transformed how I manage service scheduling at our university. The platform's analytics have shown an increase in student engagement with services like academic advising and health center visits, while also reducing no-shows, which enhances resource utilization and student satisfaction. Its robust reporting features allow me to identify peak service times for better staffing.

Reviewed on September, 2024
Kiara G.
Kiara G. Owner

User-Friendly app for our clients

It has streamlined our operations and improved our clients' experience. I love how user-friendly it is for my clients, allowing them to book appointments anytime and easily view my and my team's availability.

Reviewed on January, 2024
Kariem N.
Kariem N. Barber

Manage bookings withBooksy

Booksy is fantastic tool for keeping everything organized and ensuring a smooth operation making it easy to manage bookings.

Reviewed on November, 2022
Anonymous reviewer
Anonymous Reviewer Owner

Solid looking reservation app

Booksy offers excellent customer support, ensuring I can easily get assistance with any features I'm unsure about. It covers all my needs effectively, and the Booksy Boost feature is a fantastic addition for attracting new clients

Reviewed on March, 2022
Esmeralda R.
Esmeralda R. Owner

Affordable booking software

Booksy is an affordable tool that offers an online booking feature for my clients, which makes the booking process seamless for them.

Reviewed on January, 2022
Alex K.
Alex K. Executive Director

Decent Booksy Experience

I appreciated how straightforward it was to set up my profile and list my services, which made getting started a breeze. However, I found it frustrating that users are required to download the app to book appointments. This limitation can deter potential clients who are hesitant to add another app to their phones.

Reviewed on September, 2020
Deynisha P.
Deynisha P. Student

Fantastic Booksy Experience

Booksy makes quick and easy to book appointments with my favorite hairstylists. I love being able to pre-book haircuts, which means no more waiting in line, and I receive notifications when my stylist is ready.

Reviewed on June, 2020
Latigra P.
Latigra P. Owner

Booksy is an excellent starting point for beginners

With Booksy, managing marketing, bookings, and everything in between has become a breeze for me. Although I only tried the free trial, I would definitely recommend it to others.

Reviewed on February, 2020
Jackie J.
Jackie J. Beautician

I just admire Booksy!!

As a solo salon owner I often struggle to respond to inquiries promptly which previously resulted in lost opportunities and frustrated potential clients. Thankfully after starting using Booksy, double bookings are now a thing of the past. It allows me to manage my schedule more effectively. Also, Booksy's boost option has truly streamlined my client acquisition process making it easier to attract new clients while keeping everything organized.

Reviewed on January, 2020
Frequently Asked Questions

Booksy FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Booksy is an all-in-one appointment scheduling and business management software designed for beauty, wellness, and service-based businesses to manage bookings, payments, and client relationships in one platform. It enables businesses to accept 24/7 online bookings, automate reminders, and reduce no-shows while centralizing operations like calendar management, marketing, and payments.

For service providers focused on growth, Booksy delivers a complete system to attract new clients, streamline daily operations, and increase revenue. With features like marketplace visibility, automated marketing campaigns, and integrated payment processing, it helps businesses fill schedules faster, improve customer experience, and manage their entire workflow efficiently from a single app.

  • No, Booksy does not offer a free version.

  • Yes, Booksy offers a free trial.

  • No, Credit Card details are not required for the Booksy trial.

  • Booksy offers the following pricing plans & packages:

    Basic

    $29.99 Per Month

  • Booksy supports the following payment frequencies:

    • Monthly Subscription

  • No, Booksy does not offer an API.

  • Booksy can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , Mailchimp , Zoom Meetings , Microsoft Outlook , Shopify , Zapier

  • Booksy offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Booksy offers training with the following options:
    • Webinar , Documentation

  • Booksy supports the following languages:
    • English

  • Following are the typical users of the Booksy:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Booksy supports the following deployment:
    • Cloud Hosted

  • Booksy supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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