| 01Boarding Reservations & Online Booking |
Manages boarding, daycare, and related service reservations while checking dates, pet requirements, accommodation availability, and customer preferences. |
Owner Requests Booking→
Check Dates & Availability→
Confirm Pet & Service Details→
Reserve Stay
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Online and staff-entered reservation support
Waitlists, deposits, cancellations, and recurring bookings
Real-time availability by kennel or accommodation type
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| 02Pet & Owner Profile Management |
Stores pet details, owner contacts, behavioral notes, feeding instructions, emergency contacts, veterinary information, and service history. |
Create Owner Profile→
Add Pet Details→
Record Care Instructions→
Maintain Visit History
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Multiple pets under one household
Behavior, diet, allergy, and emergency information
Searchable boarding and service history
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| 03Vaccination & Health Record Tracking |
Tracks required vaccinations, health documents, expiration dates, medications, and other eligibility information before pets enter the facility. |
Upload Health Record→
Verify Required Vaccinations→
Track Expiration Dates→
Approve / Flag Booking
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Configurable vaccination requirements
Expiration alerts and document storage
Booking restrictions for missing or expired records
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| 04Kennel Occupancy & Accommodation Assignment |
Shows which runs, suites, cages, or rooms are available and assigns pets based on size, service type, dates, compatibility, or facility rules. |
Review Upcoming Stay→
Check Accommodation Capacity→
Assign Kennel / Suite→
Update Occupancy Board
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Visual occupancy calendar or kennel map
Capacity rules by room, pet size, or accommodation type
Multi-pet and shared-family accommodation handling
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| 05Check-In & Check-Out Management |
Coordinates arrival and departure workflows, confirms care instructions, documents belongings, captures agreements, and finalizes services and charges. |
Pet Arrives→
Verify Records & Instructions→
Check In & Start Stay→
Check Out & Close Visit
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Digital check-in forms and waivers
Belongings, medication, and special-instruction capture
Fast checkout with complete stay and payment summary
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| 06Feeding, Medication & Daily Care Scheduling |
Creates daily care routines for feeding, medications, walks, play sessions, cleaning, rest periods, and other pet-specific activities. |
Review Pet Care Instructions→
Create Daily Care Tasks→
Staff Completes Activity→
Record Completion & Notes
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Pet-specific feeding and medication schedules
Time-based care tasks and staff reminders
Missed-task alerts and completion history
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| 07Daycare, Grooming & Add-On Service Management |
Lets facilities schedule and charge for additional services such as daycare, grooming, baths, walks, training, enrichment, or premium activities. |
Select Add-On Service→
Schedule Staff / Time→
Complete Service→
Add Charge to Visit
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Configurable service menus and pricing
Staff, resource, and appointment scheduling
Add-on services linked directly to the pet stay
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| 08Staff Scheduling & Kennel Task Management |
Assigns employees to shifts, kennel areas, pet-care duties, cleaning tasks, and service appointments while helping managers monitor completion. |
Create Staff Schedule→
Assign Kennel & Care Tasks→
Staff Updates Progress→
Supervisor Reviews Completion
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Shift and employee availability scheduling
Task assignment by pet, area, or service
Mobile task lists and completion tracking
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| 09Billing, Payments & Owner Communication |
Calculates boarding and service charges, collects deposits and payments, and keeps pet owners informed about bookings, reminders, balances, and pet stays. |
Calculate Stay & Service Charges→
Send Invoice / Update→
Collect Payment→
Send Receipt / Follow-Up
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Deposits, package pricing, discounts, and payment processing
Email, SMS, or app reminders and updates
Invoices, receipts, refunds, and outstanding balances
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| 10Kennel Reporting & Business Integrations |
Measures occupancy, reservations, revenue, service usage, pet visits, and operational performance while connecting kennel workflows with other business systems. |
Aggregate Kennel Data→
Measure Occupancy & Revenue→
Connect Business Systems→
Improve Facility Operations
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Occupancy, booking, revenue, and service dashboards
Accounting, payment, marketing, and calendar integrations
Multi-location reporting, APIs, exports, and custom reports
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