The Pet Friend

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The Pet Friend The Pet Friendly Software

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses The Pet Friend

"Pet businesses like grooming salons, veterinary clinics, and pet boarding services often find The Pet Friend useful for keeping daily operations organized. Managing appointments, client records, and pet information in one place saves time for small teams. Staff can focus more on animals and less on paperwork. However, businesses that have grown significantly or manage multiple locations may find the software limiting if they need more advanced reporting or larger-scale management tools."
Decision Snapshot

The Pet Friend Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$25 / month
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

The Pet Friend Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About The Pet Friend

The Pet Friend is a specialized animal shelter software designed to streamline and enhance the management of animal shelters and rescue organizations. It offers a comprehensive suite of tools for managing animal intake, adoption processes, medical records, and volunteer coordination with ease and efficiency. With The Pet Friend, shelter staff can effortlessly track and manage the details of each animal, including breed, age, health status, and behavioral traits, ensuring accurate and up-to-date records. The software includes advanced adoption management features, allowing organizations to process adoption applications, schedule meet-and-greets, and facilitate the matching of animals with suitable adopters seamlessly. Additionally, The Pet Friend supports comprehensive medical management, enabling shelters to record veterinary treatments, track vaccination schedules, and manage health care protocols effectively. The platform also offers volunteer management tools, allowing organizations to schedule shifts, track volunteer hours, and communicate with volunteers efficiently. The Pet Friend includes powerful reporting and analytics features, providing valuable insights into shelter operations, adoption rates, and animal welfare, empowering organizations to make informed decisions and optimize their processes. Its user-friendly interface and customizable modules make it adaptable to the unique needs of any animal shelter, whether it's managing a small local rescue or a large-scale animal welfare organization. By automating routine tasks, enhancing operational efficiency, and improving animal care, The Pet Friend helps animal shelters provide better services, increase adoption rates, and promote the well-being of animals under their care effectively and efficiently.
Company The Pet Friend
Founded 2015
Headquarters United States
Employees 51-100

Support

Email Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Accounting

Why Choose The Pet Friend

Pros

  • Pros Pet profiles store health records, vet visits, and vaccination history cleanly
  • Pros Reminders for medications and appointments prevent missed pet care tasks
  • Pros Multiple pets managed under one account without cluttering the experience
  • Pros Sharing pet profiles with vets or family members feels genuinely useful
  • Pros The interface stays simple enough that non-tech owners adopt it quickly
  • Pros Care logs help spot patterns in a pet's health over time
  • Pros Mobile access means updating records works right from the vet's office

Cons

  • Cons Onboarding flow assumes prior comfort with pet care platforms
  • Cons Mobile experience feels less polished than the desktop version
  • Cons Niche focus limits appeal beyond dedicated pet owner audiences
Strengths and Limitations

The Pet Friend Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Pet profiles store health records, vet visits, and vaccination history cleanly
  • Reminders for medications and appointments prevent missed pet care tasks
  • Multiple pets managed under one account without cluttering the experience
  • Sharing pet profiles with vets or family members feels genuinely useful
  • The interface stays simple enough that non-tech owners adopt it quickly
  • Care logs help spot patterns in a pet's health over time
  • Mobile access means updating records works right from the vet's office
!

Cons

  • Onboarding flow assumes prior comfort with pet care platforms
  • Mobile experience feels less polished than the desktop version
  • Niche focus limits appeal beyond dedicated pet owner audiences
Category-Based Capabilities

The Pet Friend Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Animal Shelter Software 11 selected features Open category ↗ ⌄
License Management Kennel Management Fundraising Management Volunteer Management Medical Records Case Management Foster Management Animal Database Animal Control Adoption Management Intake Management
Kennel Software 17 selected features Open category ↗ ⌄
Photo Management Employee Management Customer Management Online Booking Appointment Management Pet Birthday Tracking Booking Management Client Portal Calendar Management Electronic Payments Records Management Pet Grooming Client Management Reminders SMS Messaging Scheduling Mobile Access
Connected Applications

The Pet Friend Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

The Pet Friend Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Monthly Subscription
Basic
$25 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

The Pet Friend Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a The Pet Friend Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Jennifer C.
Jennifer C. Shelter Manager

A Reliable and Well-Rounded Solution for Shelter Management

This software has turned out to be an excellent investment for our local shelter. It covers all the essentials we need on a daily basis, from intake forms and kennel cards to adoption paperwork, which keeps everything organized in one place. The reporting feature is especially helpful because it gives a clear snapshot of the shelter’s status without jumping between different tools. While it did take a little time to get comfortable with the system at first, the interface is user friendly and the availability of training videos made the learning process much smoother. Overall, it has made our operations more efficient and easier to manage.

Reviewed on October, 2022
Peggy S.
Peggy S. Shelter Manager

Great Value Software That Grows With You

This software offers excellent value for the price and comes loaded with features that genuinely help in daily work. One of the things I appreciate most is the flexibility to use it directly from my phone, which makes it easy to stay productive even when I’m away from my desk. While there is a learning curve at the beginning, it never felt overwhelming because there are plenty of training videos and clear documentation to guide you through it. Once you spend a bit of time getting familiar with the system, it becomes a very capable and dependable tool that’s well worth using.

Reviewed on September, 2022
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Frequently Asked Questions

The Pet Friend FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

The Pet Friend is a specialized animal shelter software designed to streamline and enhance the management of animal shelters and rescue organizations. It offers a comprehensive suite of tools for managing animal intake, adoption processes, medical records, and volunteer coordination with ease and efficiency. With The Pet Friend, shelter staff can effortlessly track and manage the details of each animal, including breed, age, health status, and behavioral traits, ensuring accurate and up-to-date records. The software includes advanced adoption management features, allowing organizations to process adoption applications, schedule meet-and-greets, and facilitate the matching of animals with suitable adopters seamlessly. Additionally, The Pet Friend supports comprehensive medical management, enabling shelters to record veterinary treatments, track vaccination schedules, and manage health care protocols effectively. The platform also offers volunteer management tools, allowing organizations to schedule shifts, track volunteer hours, and communicate with volunteers efficiently. The Pet Friend includes powerful reporting and analytics features, providing valuable insights into shelter operations, adoption rates, and animal welfare, empowering organizations to make informed decisions and optimize their processes. Its user-friendly interface and customizable modules make it adaptable to the unique needs of any animal shelter, whether it's managing a small local rescue or a large-scale animal welfare organization. By automating routine tasks, enhancing operational efficiency, and improving animal care, The Pet Friend helps animal shelters provide better services, increase adoption rates, and promote the well-being of animals under their care effectively and efficiently.

  • No, The Pet Friend does not offer a free version.

  • Yes, The Pet Friend offers a free trial.

  • No, Credit Card details are not required for the The Pet Friend trial.

  • The Pet Friend offers the following pricing plans & packages:

    Basic

    $25 Per Month

  • The Pet Friend supports the following payment frequencies:

    • Monthly Subscription

  • No, The Pet Friend does not offer an API.

  • The Pet Friend can be integrated with the following applications:

    • Mailchimp , Twilio , Shopify , Zapier , Google Maps

  • The Pet Friend offers support with the following options:
    • Email , Chat , Knowledge Base

  • The Pet Friend offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • The Pet Friend supports the following languages:
    • English

  • Following are the typical users of the The Pet Friend:
    • Self-Employed , Small-Business , Midsize-Business

  • The Pet Friend supports the following deployment:
    • Cloud Hosted

  • The Pet Friend supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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