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Top ZoomInfo Chat Alternatives & Competitors
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Last Updated: August 26, 2026
Popular Alternative Software
All Competitors and Alternatives to ZoomInfo Chat
Best Paid & Free Alternatives for ZoomInfo Chat
ManyChat Pipedrive EngageBay CRM SmatBot Tidio Bitrix24 BotPenguin Chatbase Drift
SW Recommended
Make the most out of every conversation.
Overview
ManyChat is a versatile chatbot software that enables businesses to create automated messaging experiences for customer support, lead generation, and marketing. With ManyChat, businesses can easily build bots that engage with users on platforms like Facebook Messenger, SMS, and email, providing a seamless and interactive communication channel. The software features a drag-and-drop interface, makin... Read more about ManyChat
Problem It Solves
-
Automates Customer Engagement And Communication For Businesses
Core Use Cases
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Automate Customer Interactions
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Generate Leads
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Increase Sales
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Provide Instant Support
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Engage Audiences
Target Users
-
Small Business Owners
-
Marketers
-
E-commerce Businesses
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Customer Support Teams
-
Digital Agencies
Industry Fit
-
E-commerce
-
Retail
-
Healthcare
-
Education
-
Real Estate
-
Hospitality
Key Features
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User-friendly Interface
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Automated Messaging
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Multi-channel Support
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Analytics Dashboard
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Customizable Templates
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Integration Capabilities
USP
-
Automate Customer Engagement Effortlessly With ManyChat
Popular Integrations
Pros
-
Automates Instagram and Facebook DMs without writing complex code
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Chat flows can go live in under 10 minutes
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Free plan is genuinely usable, not just a teaser
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Keyword triggers feel smart and respond almost instantly to users
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Growth tools like comment replies actually convert followers into leads
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Broadcast messaging reaches large audiences without per-message pricing surprises
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AI-assisted reply suggestions reduce the manual workload noticeably
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Integrations with Shopify and HubSpot make e-commerce automation practical
Cons
-
Automation flows get complex quickly without prior chatbot experience
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Free plan restrictions push most useful features behind a paywall
-
Channel support leans heavily toward Meta platforms over broader reach
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Analytics dashboard lacks the depth serious growth teams often need
Pricing
Pro
$15 Per Month
NA
$15 Per month
United States
Sales CRM & Pipeline Management Software
Overview
Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it eas... Read more about Pipedrive
Need a Detailed Comparison?
Compare ZoomInfo Chat vs Pipedrive for pricing, features, integrations, and overall business fit.
Problem It Solves
-
Streamlining Sales Processes To Improve Team Productivity And Close Deals Faster
Core Use Cases
-
Track Sales Leads
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Manage Customer Relationships
-
Automate Sales Processes
-
Analyze Sales Performance
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Collaborate With Team Members
Target Users
-
Small Business Owners
-
Sales Managers
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Sales Representatives
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Account Executives
-
Business Development Professionals
Industry Fit
-
Sales
-
Real Estate
-
Recruitment
-
Consulting
-
Technology
-
Insurance
Key Features
-
Sales Pipeline Management
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Customizable Dashboards
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Activity Reminders
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Email Integration
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Reporting And Analytics
USP
-
Streamline Your Sales Process With Pipedrive's Intuitive CRM Platform
Pros
-
Visual pipeline makes deal tracking feel genuinely effortless to manage
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Activity reminders actually keep sales reps accountable without micromanagement
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Setup takes under 30 minutes — no consultant needed
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Email sync works cleanly across Gmail and Outlook both
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Reporting dashboards give sales managers clear, actionable revenue forecasts
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Custom fields adapt the CRM to almost any sales process
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Mobile app handles on-the-go updates without stripping core features
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SaaS teams benefit from built-in subscription and renewal tracking tools
Cons
-
Pricing jumps noticeably as team size and feature needs grow
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Mobile experience feels limited compared to the full desktop workflow
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New users face a noticeable adjustment period learning the design tools
Pricing
Lite
$14 Per Month
Growth
$24 Per Month
Premium
$49 Per Month
Ultimate
$69 Per Month
14 Days
$14 Per month
United States
All-in-One CRM - Marketing, Sales & Support Software
Overview
EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM
Need a Detailed Comparison?
Compare ZoomInfo Chat vs EngageBay CRM for pricing, features, integrations, and overall business fit.
Problem It Solves
-
Streamlines Customer Relationship Management For Small Businesses To Boost Sales And Engagement
Core Use Cases
-
Manage Customer Relationships
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Automate Marketing Campaigns
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Track Sales Leads
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Analyze Customer Data
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Streamline Support Processes
Target Users
-
Small Business Owners
-
Marketing Professionals
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Sales Teams
-
Customer Support Representatives
-
Startup Founders
Industry Fit
-
Marketing
-
Sales
-
E-commerce
-
Real Estate
-
Healthcare
-
Education
Key Features
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Contact Management
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Email Marketing Automation
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Sales Pipeline Tracking
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Customer Support Ticketing
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Lead Scoring
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Analytics And Reporting
USP
-
Streamline Customer Interactions And Boost Sales Effortlessly
Popular Integrations
Pros
-
All-in-one CRM keeps sales, marketing, and support under one roof
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Contact timelines show every interaction clearly without digging through notes
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Free plan is genuinely usable, not just a stripped-down teaser
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Social media profiles attach directly to contact records with context
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Affordable pricing tiers make it accessible for bootstrapped startups
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Built-in email sequences eliminate the need for a separate tool
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Pipeline views update in real time as deals move forward
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Smaller teams get enterprise-level CRM features without the enterprise price tag
Cons
-
Reporting depth falls short for data-driven sales teams
-
Free plan limits become restrictive as contacts grow
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All-in-one approach means no single area feels truly polished
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Navigating between CRM and marketing modules adds unnecessary friction
Pricing
BASIC
$12.74 Per Month
Available
$12.74 Per month
United States
AI Chatbot for all your business needs
Overview
SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about SmatBot
Pricing
STARTER
$17.90 Per Month
14 Days
$17.90 Per month
British Indian Ocean Territory
Overview
All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required. Read more about Tidio
Problem It Solves
-
Enhances Customer Engagement Through Live Chat And Automation Solutions
Core Use Cases
-
Automate Customer Support
-
Engage Website Visitors
-
Generate Leads
-
Provide Instant Responses
-
Collect Customer Feedback
Target Users
-
Small Business Owners
-
E-commerce Managers
-
Customer Support Teams
-
Marketing Professionals
-
Freelancers
Industry Fit
-
E-commerce
-
Healthcare
-
Education
-
Real Estate
-
Hospitality
-
Retail
Key Features
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User-friendly Interface
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Real-time Chat
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Customizable Widgets
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Automated Responses
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Multi-channel Support
USP
-
Instant Customer Support With AI-driven Chat Solutions
Popular Integrations
Pros
-
Live chat and chatbot tools combined in one clean dashboard
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Free plan is genuinely useful, not just a teaser
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Chatbot builder requires zero coding to get started
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AI-powered Lyro handles repetitive questions without human handoff
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Mobile app keeps support teams responsive outside office hours
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Shopify and WordPress integrations take under 10 minutes to configure
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Visitor tracking shows exactly who's browsing before they message
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Small teams get enterprise-level chat features at affordable pricing
Cons
-
Mobile app experience feels noticeably limited compared to desktop
-
AI bot responses occasionally miss nuanced or complex customer queries
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Pricing climbs quickly once team size or chat volume grows
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Deeper automation flows take time to configure correctly
Pricing
Free
$0 Per Month
Starter
$29 Per Month
Growth
$59 Per Month
Plus
$749 Per Month
Premium
$2999 Per Month
7 Days
0 Per month
United States
Overview
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24
Need a Detailed Comparison?
Compare ZoomInfo Chat vs Bitrix24 for pricing, features, integrations, and overall business fit.
Problem It Solves
-
Streamlines Team Collaboration And Customer Relationship Management In One Platform
Core Use Cases
-
Manage Projects
-
Collaborate With Teams
-
Automate Workflows
-
Track Sales
-
Communicate With Clients
Target Users
-
Small Business Owners
-
Project Managers
-
Sales Teams
-
HR Professionals
-
Customer Support Teams
Industry Fit
-
Real Estate
-
Healthcare
-
Education
-
Retail
-
Marketing
-
Construction
Key Features
-
Collaboration Tools
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CRM Integration
-
Task Management
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Document Sharing
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Communication Platform
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Workflow Automation
USP
-
Streamline Your Business With All-in-one Collaboration And CRM Platform
Popular Integrations
Pros
-
Free plan covers surprisingly large teams without feature gating
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Built-in absence calendar keeps everyone's time-off visible at a glance
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HR and project tools live under one roof
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Approval workflows handle leave requests without external tools
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Mobile app lets employees submit absences from anywhere
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Workload tracking helps managers spot coverage gaps before they happen
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Self-hosted option appeals to companies with strict data policies
Cons
-
Absence tracking setup feels buried within Bitrix24's broader HR tools
-
Free plan limitations surface quickly for teams managing multiple departments
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Reporting on absences lacks the depth HR-focused teams often need
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Mobile experience for absence requests feels noticeably clunkier than desktop
Pricing
Basic
$24.99 Per Month
Standard
$62.63 Per Month
Professional
$125.36 Per Month
Enterprise
$250.83 Per Month
15 Days
$24.99 Per month
United States
Overview
BotPenguin is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to interact with customers in real-time, providing immediate assistance and fostering positive relationships. With BotPenguin, users can customize chat widgets to match their branding and create automated responses to common inquiries, en... Read more about BotPenguin
Pricing
Baby
$0 Per User
Available
0 Per user
United States
Overview
Chatbase is a powerful chatbot software solution that enables businesses to deploy intelligent and conversational bots across websites, mobile apps, and social media platforms. This platform leverages AI and natural language processing to understand user queries, provide accurate responses, and guide users through various processes such as customer support, product recommendations, and information... Read more about Chatbase
NA
Contact Vendor
Canada
Overview
Salesloft Drift is a conversational marketing and AI chat platform designed to help businesses convert website traffic into real sales opportunities in real time. Instead of relying on static forms or delayed email responses, it enables instant engagement with visitors through intelligent chat experiences that feel natural and personalized.<div><br></div><div>The platform is built to identify high... Read more about Drift
Need a Detailed Comparison?
Compare ZoomInfo Chat vs Drift for pricing, features, integrations, and overall business fit.
Problem It Solves
-
Streamlining Team Communication And Collaboration For Remote Work Efficiency
Core Use Cases
-
Engage Website Visitors
-
Qualify Leads
-
Schedule Meetings
-
Provide Customer Support
-
Gather Feedback
Target Users
-
Small Business Owners
-
Sales Representatives
-
Marketing Professionals
-
Customer Support Teams
-
Product Managers
Industry Fit
-
Healthcare
-
Finance
-
Retail
-
Technology
-
Education
-
Manufacturing
Key Features
-
Real-time Conversation Insights
-
AI-powered Chatbots
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Customizable Chat Widgets
-
Seamless CRM Integration
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Automated Lead Routing
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Detailed Analytics Dashboard
USP
-
Effortless Customer Engagement With Real-time Conversational Marketing
Pros
-
Conversational marketing tools improve real time engagement with website visitors
-
AI powered chat workflows help qualify leads and route conversations efficiently
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Meeting scheduling features simplify sales coordination and follow ups
-
Strong CRM integrations support streamlined marketing and sales workflows
-
Conversation analytics improve visibility into customer engagement performance
Cons
-
Pricing may be expensive for smaller businesses and startups
-
Advanced chatbot customization can require additional setup effort
-
Some users may experience a learning curve with workflow automation tools
NA
Contact Vendor
United States
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FAQs About ZoomInfo Chat Alternatives
Yes! Depending on the product, you may find:
- Free Trial options like Bitrix24, Tidio, EngageBay CRM, BotPenguin, Pipedrive and SmatBot (test premium features before subscribing).
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.