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Best Online Customer Success Software - Page 4

In an always-connected world, many businesses prefer customer success software solutions that require no local installation. Below, you’ll find top online customer success software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.6 average rating from 171 reviews
Last Updated: October 12, 2026
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Popular Picks in Customer Success Software

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Complete Product Directory

List of Top Web-Based Customer Success Software - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Customer Success Software Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

Vitally

🏆 SW Recommended
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Overview

Vitally is a powerful customer success software designed specifically for B2B SaaS companies aiming to enhance client relationships and reduce churn. The platform offers a unified workspace where customer success teams can access real-time insights into user engagement, product u...

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Free TrialAvailable Starting Price$299 Per month HeadquartersUnited States
#77

Lang.ai

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Lang.ai is an innovative customer success software that leverages natural language processing and artificial intelligence to enhance customer interactions and support. By analyzing customer communications in real-time, Lang.ai provides actionable insights that help businesses und...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#78

Successeve Retain

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Overview

Successeve Retain is a customer journey mapping software that helps businesses visualize and understand customer interactions across various touchpoints. The platform provides tools for creating detailed journey maps, tracking customer experiences, and identifying pain points, al...

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Free TrialNA Starting PriceContact Vendor HeadquartersFrance
#79

SurveySensum

🏆 SW Recommended

Enterprise Customer Feedback Platform that helps you measure and take action on NPS & CSAT Surveys

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Overview

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries. We are a tea...

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Free TrialAvailable Starting Price$3,600 Per year HeadquartersIndonesia
#80

Starred

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Starred is a specialized survey software designed to help businesses gather customer feedback and insights effectively. The platform offers comprehensive tools for survey creation, distribution, and analysis, enabling organizations to optimize their feedback processes. With Starr...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersNetherlands
#81

TruVoice

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Overview

TruVoice is a business intelligence (BI) software designed to help organizations make data-driven decisions by providing in-depth insights into business operations, performance, and market trends. The platform offers tools for data visualization, reporting, and analytics, enablin...

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Free TrialAvailable Starting Price$45 Per user HeadquartersUnited States
#82

Walnut.io

🏆 SW Recommended

We bring your product stories to life

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Overview

Walnut.io is a powerful sales enablement platform designed to help sales teams enhance their presentations, engage prospects, and drive conversions. The platform allows sales representatives to create personalized, interactive product demos and presentations without needing to re...

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Free TrialNA Starting Price$750 Per month HeadquartersUnited States
#83

Regale

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Overview

Regale is a versatile and intuitive presentation software designed to help individuals and businesses create stunning, professional-quality presentations with ease. Whether you're preparing a pitch for a potential client, a corporate training session, or a conference keynote, Reg...

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Free TrialAvailable Starting Price$960 Per user HeadquartersUnited States
#84

Techtouch

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Techtouch is a Digital Experience Platform (DXP) software designed to help businesses deliver personalized and engaging digital experiences across websites, mobile apps, and other digital touchpoints. The platform combines content management, user segmentation, and analytics to c...

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Free TrialNA Starting PriceContact Vendor HeadquartersJapan
#85

FreeAgent CRM

CRM Software that's easy to use

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Overview

FreeAgent CRM is a modern, cloud-based customer relationship management solution tailored for small and medium-sized businesses seeking to enhance customer engagement and streamline sales processes. Its standout features include a highly customizable interface, enabling users to...

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Free TrialAvailable Starting Price$84 Per month HeadquartersUnited States
#86

Web Self-Service

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Web Self-Service is a cutting-edge online CRM software designed to enhance customer engagement and streamline service delivery. With its user-friendly interface, businesses can create personalized customer experiences by allowing clients to access their accounts, submit requests,...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#87

Rindle

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Rindle is an innovative task management software designed to enhance productivity and streamline project workflows for teams of all sizes. This comprehensive platform offers a range of features, including task tracking, project organization, and collaboration tools, enabling user...

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Free TrialAvailable Starting Price$12 Per user HeadquartersUnited States
#88

CustomerSuccessBox

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CustomerSuccessBox is an advanced customer success software designed to enhance customer retention and satisfaction. It empowers businesses to monitor and manage their customers’ entire journey, from onboarding through to ongoing engagement. The platform uses customer data and be...

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Free TrialAvailable Starting Price$499 Per user HeadquartersIndia
#89

Got It AI

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Got It AI is a dynamic conversational AI platform designed to transform customer interactions across multiple channels. The platform utilizes advanced natural language processing (NLP) and machine learning algorithms to deliver seamless, human-like conversations between businesse...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#90

coorum

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coorum is an innovative customer success software designed to help organizations enhance their relationships with customers and drive long-term satisfaction. This platform provides users with tools to monitor customer health scores, track engagement metrics, and identify upsell o...

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Free TrialNA Starting PriceContact Vendor HeadquartersJapan
#91

3CLogic

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3CLogic is a comprehensive call center software designed to enhance customer interactions and streamline operational processes for contact centers. The platform offers a robust suite of features, including inbound and outbound call management, automated dialing, and reporting ana...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#92

Gnatta

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Gnatta is a cutting-edge Help Desk Software designed to streamline and enhance customer support operations for businesses of all sizes. With its intuitive interface, Gnatta offers a comprehensive platform for managing support tickets, tracking customer interactions, and resolving...

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Free TrialAvailable Starting Price£30 Per user HeadquartersUnited Kingdom
#93

Akita

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Akita is a customer success software designed to help businesses manage and improve customer relationships by providing real-time insights into customer behavior and engagement. The software allows customer success teams to track key metrics such as customer health scores, usage...

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Free TrialAvailable Starting Price$160 Per month HeadquartersIreland
#94

xFactor.io

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Overview

xFactor.io is a comprehensive sales enablement software designed to empower sales teams with the tools they need to succeed. By providing an intuitive platform for content management, training resources, and performance analytics, it helps streamline the sales process. Users can...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#95

Ochatbot

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Ochatbot is an advanced conversational AI platform designed to help businesses automate customer interactions and improve engagement. The software uses natural language processing (NLP) and machine learning algorithms to understand customer queries and provide personalized respon...

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Free TrialAvailable Starting Price$29 Per month HeadquartersUnited States
#96

Channels

🏆 SW Recommended

Phone system that turns customer data into excellent service.

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Channels is a customer service software focused on voice communication. It allows businesses to connect with their clients through phone calls directly from the website. Key features include a web-based phone system, which enables making and receiving calls from any location. Cha...

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Free Trial7 Days Starting Price$24 Per month HeadquartersUnited States
#97

Liveoak

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Liveoak is a secure video conferencing software designed for businesses that need to conduct virtual meetings, client consultations, or team collaborations online. The platform provides high-quality video and audio capabilities, along with screen sharing, document sharing, and re...

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Free TrialAvailable Starting Price$50 Per user HeadquartersUnited States
#98

Kapta

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Kapta is a robust customer success software designed to help organizations manage and nurture customer relationships effectively. This platform provides a comprehensive suite of tools for tracking customer engagement, measuring success metrics, and identifying growth opportunitie...

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Free TrialNA Starting Price$49 Per user HeadquartersUnited States
#99

Vectera

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Vectera is a cutting-edge Meeting Software designed to facilitate seamless and interactive online meetings, webinars, and virtual collaborations for businesses, educators, and organizations of all sizes. It offers a comprehensive platform for hosting live video conferences, manag...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersBelgium
#100

Tiflux

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Tiflux is a help desk software that helps businesses streamline customer support and improve service efficiency. With its intuitive interface, Tiflux enables support teams to manage customer queries, issues, and requests in an organized manner. The platform offers ticket manageme...

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Free TrialNA Starting PriceContact Vendor HeadquartersBrazil

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