Zoho TeamInbox

Zoho TeamInbox is a shared inbox platform that connects multiple communication channels into a single interface. Receive all your business conversations here, chat on them with team, assign owners for threads, co-author emails, and efficiently manage your teams and inboxes. With easy integration and advanced features, Zoho TeamInbox is a single tool for communication outside the team and collaboration within the team. 

Multichannel inbox
Connect all your communication channels with Zoho TeamInbox and never juggle between inboxes. 

Unified and transparent teams
With an inbox that's visible and accessible to the whole team, you can eliminate forwarded emails and long, confusing threads for good. 

Uncomplicated collaboration
Conduct discussions about threads with your team without having to switch apps and lose context. This way, you can make sure you're always sending accurate responses to your emails. 

Achieve Inbox Zero with ease
Zoho TeamInbox helps you sort emails based on priority and close threads when you are done with them. This gives you more space for ongoing conversations so you can focus on your most important threads. 

• Assign owners for threads
  Delegate emails to the right owner to make sure no message is overlooked. Always know who is working on what— and that everyone's assignments are clearly defined to avoid unnecessary redundancies. 
• Personal and team emails under one roof 
  Connect your personal inbox with Zoho TeamInbox to keep all your group and personal emails together. Though personal emails are kept private, you can share specific emails with your teammates for discussion. 
• Use pre-set responses for quicker replies 
  Create and save response templates for common questions that your entire team can use for replies. This saves time and energy while ensuring consistency in all emails sent from your team. 
• Automate using rules 
  Set specific actions to be performed every time a condition is met. Zoho TeamInbox takes care of the rest. Categorize threads, assign owners, notify teammates, send automated responses, and more. 
• Measure team performance
  Determine how well your teams are performing with insightful reports and metrics. You can also track the number of emails flowing in and out of your inboxes. 
• Put your trust in secure and private inboxes 
  Data security is built into every layer of Zoho TeamInbox. Emails are encrypted both at transit and at rest. Though inboxes are shared, only admins can assign privileges to view and access messages. Zoho TeamInbox gives you complete control of your data.

• Yes, Zoho TeamInbox offers a free trial.

• No, Credit Card details are not required for the Zoho TeamInbox trial.

• Zoho TeamInbox offers the following pricing plans & packages:

  STARTER

  $5 Per User

  PROFESSIONAL

  $7.5 Per User

• Zoho TeamInbox supports the following payment frequencies:

  • Monthly Subscription

• No, Zoho TeamInbox does not offer an API.

• Zoho TeamInbox offers support with the following options:
  • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

• Zoho TeamInbox offers training with the following options:
  • Webinar , Documentation , Videos

• Zoho TeamInbox supports the following languages:
  • Chinese , Czech , Danish , Dutch , English , French , German , Italian , Japanese , Korean , Polish , Portuguese , Russian , Spanish , Swedish , Turkish

• Following are the typical users of the Zoho TeamInbox:
  • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

• Zoho TeamInbox supports the following deployment:
  • Cloud Hosted

• Zoho TeamInbox supports the following devices and operating systems:
  • Web-Based , iPhone , Android