Staffino

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Staffino Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer User
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersSlovakia
✎
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Product Overview

Staffino Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Staffino

Staffino is a customer experience software designed to help businesses improve their service quality by collecting and analyzing customer feedback in real time. This platform enables organizations to capture feedback from multiple touchpoints, including surveys, social media, and direct customer interactions, giving businesses a comprehensive understanding of customer satisfaction. Staffino’s advanced analytics tools process the feedback to generate actionable insights, allowing companies to identify trends, address complaints, and highlight areas for improvement. The software also features real-time alerts, enabling businesses to quickly respond to negative feedback and resolve issues before they escalate. Additionally, Staffino includes performance tracking tools to monitor customer service representative effectiveness, helping businesses optimize their customer support teams. With its easy-to-use interface and integration capabilities with CRM and support systems, Staffino is ideal for businesses of all sizes looking to improve customer satisfaction, enhance loyalty, and build long-term relationships with their customers.
Company Staffino
Founded NA
Headquarters Slovakia
Employees NA

Support

Email Phone Chat FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 7 languages available
Czech English French German Italian Romanian Slovak
Industries Served 4 industries available
Civic & Social Organization Consumer Goods Information Services Telecommunications
Category-Based Capabilities

Staffino Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Employee Recognition Software 26 selected features Open category ↗ ⌄
eCards Reporting & Statistics Training Management Activity Tracking Real Time Analytics 360 Degree Feedback Reminders Performance Management Social Recognition Rewards Management Survey/Poll Management Chat/Messaging Rewards Points Recognition Tracking Engagement Tracking Employee Portal Peer-to-Peer Recognition Rewards Catalog Feedback Management Pulse Surveys Nominations Goal Setting/Tracking Manager-to-Employee Recognition Performance Appraisal Employee Reward Programs Employee Database
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management Employee Recognition Real Time Data Progress Tracking Goal Management Surveys & Feedback Engagement Tracking Employee Onboarding Chat/Messaging Pulse Surveys Goal Setting/Tracking Gamification Training Management Benchmarking Feedback Management 360 Degree Feedback Performance Metrics Reporting/Analytics Communication Management Employee Reward Programs Question Library Employee Management Alerts/Notifications Employee Database Negative Feedback Management Employee Portal
Survey Software 30 selected features Open category ↗ ⌄
URL Customization Offline Response Collection Feedback Management Template Management Email Marketing Reporting/Analytics Multi-Language Data Import/Export Real Time Data Engagement Tracking Question Piping Data Analysis Tools Activity Dashboard Customer Segmentation Question Library Survey Builder Customizable Questions Randomization Support Audio/Images/Video Site Intercept Survey Question Branching Multi-Channel Distribution Drag & Drop Social Media Integration Skip Logic Response Validation Pulse Surveys Access Controls/Permissions Visual Analytics Alerts/Notifications
Assessment Software 20 selected features Open category ↗ ⌄
Skill Testing Skills Tracking Certification & Licensing Progress Tracking Real Time Reporting Proctoring Test/Quiz Creation Customizable Questions Recruitment Management Scoring Assessment Management Progress Reports Pre-Employment Testing Summary Reports Template Management Skills Assessment Performance Metrics Individualized Assessments Question Library Feedback Management
360 Degree Feedback Software 26 selected features Open category ↗ ⌄
Progress Tracking Anonymous Feedback Survey/Poll Management Employee Database Skills Assessment Appraisal History Rater Selection Self Service Portal Feedback Management Email Reminders Ratings/Reviews Performance Review Management Activity Dashboard Employee Profiles Self Assessment Employee Portal Customizable Questions Pulse Surveys Question Library Performance Management Reporting/Analytics Goal Setting/Tracking Assessment Management Benchmarking Continuous Feedback Individual Development Plans
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Customer Journey Mapping Tools Software 14 selected features Open category ↗ ⌄
Customer Profiles Behavioral Analytics Reporting & Statistics Customizable Templates Drag & Drop Activity Dashboard Collaboration Tools Customer Experience Management Data Import/Export Activity Tracking Engagement Tracking Performance Metrics Predictive Analytics Customer Segmentation
Gamification Software 17 selected features Open category ↗ ⌄
Leaderboards Goal Setting/Tracking Collaboration Tools Badge Management Performance Metrics Rewards Management Contest Management Customizable Branding Activity Tracking Learning Management Mobile Access Interactive Content Real-Time Data Reporting & Statistics Personalization For Sales Teams/Organizations Employee Engagement
SMS Survey Software 13 selected features Open category ↗ ⌄
Contact Management Mass Texting Survey Builder Scheduled Messaging Reporting/Analytics Alerts/Notifications Customizable Templates Message Personalization Campaign Management Keyword Tracking Template Management Audience Targeting MMS
Pricing Information

Staffino Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency EUR (€)
Free Trial NA
Free Version NA
Payment Frequency Monthly Subscription
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Frequently Asked Questions

Staffino FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Staffino is a customer experience software designed to help businesses improve their service quality by collecting and analyzing customer feedback in real time. This platform enables organizations to capture feedback from multiple touchpoints, including surveys, social media, and direct customer interactions, giving businesses a comprehensive understanding of customer satisfaction. Staffino’s advanced analytics tools process the feedback to generate actionable insights, allowing companies to identify trends, address complaints, and highlight areas for improvement. The software also features real-time alerts, enabling businesses to quickly respond to negative feedback and resolve issues before they escalate. Additionally, Staffino includes performance tracking tools to monitor customer service representative effectiveness, helping businesses optimize their customer support teams. With its easy-to-use interface and integration capabilities with CRM and support systems, Staffino is ideal for businesses of all sizes looking to improve customer satisfaction, enhance loyalty, and build long-term relationships with their customers.

  • No, Staffino does not offer a free version.

  • Yes, Staffino offers a free trial.

  • No, Credit Card details are not required for the Staffino trial.

  • Staffino supports the following payment frequencies:

    • Monthly Subscription

  • No, Staffino does not offer an API.

  • Staffino offers support with the following options:
    • Email , Phone , Chat , FAQs/Forum

  • Staffino offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Staffino supports the following languages:
    • Czech , German , English , French , Italian , Romanian , Slovak

  • Following are the typical users of the Staffino:
    • Self-Employed , Small-Business , Midsize-Business

  • Staffino supports the following deployment:
    • Cloud Hosted

  • Staffino supports the following devices and operating systems:
    • Web-Based
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