Engaige
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Product Overview
Engaige Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Engaige Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Chatbot Software 17 selected features Open category ↗ ⌄
Natural Language Processing
Automated Responses
Virtual Assistant
Chatbot
AI/Machine Learning
Query Suggestions
Customer Support
Language Detection
Pre-Configured Bot
Code-free Development
Automated Routing
Augmented Analytics
Transfers/Routing
Lead Qualification
Customizable Branding
Lead Capture
For Sales/Marketing
Virtual Assistant Software 12 selected features Open category ↗ ⌄
Personalization
Business Process Automation
AI/Machine Learning
Natural Language Processing
Chatbot
Intent Recognition
Sentiment Analysis
Contextual Guidance
Transfers/Routing
Multi-Language
Process/Workflow Automation
Speech Recognition
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
Engaige Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Starter
$10000
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Engaige FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Engaige is a powerful customer support software designed to enhance customer satisfaction by providing businesses with the tools to efficiently manage and respond to customer inquiries. This platform enables businesses to deliver exceptional customer service across multiple communication channels, including email, live chat, social media, and helpdesk. Engaige’s intuitive interface centralizes all customer interactions, making it easy for support agents to track and respond to tickets, resolve issues, and provide timely updates. The software includes features such as automated ticket routing, knowledge base management, and AI-powered chatbots, which help reduce response times and improve efficiency. Engaige also offers detailed reporting and analytics tools, enabling businesses to monitor customer satisfaction, identify common issues, and assess the performance of support agents. Additionally, Engaige integrates with CRM systems and other business applications, providing a unified view of each customer’s history and preferences. By improving communication, resolving issues faster, and automating routine tasks, Engaige helps businesses build stronger relationships with their customers.
- No, Engaige does not offer a free version.
- Yes, Engaige offers a free trial.
- No, Credit Card details are not required for the Engaige trial.
-
Engaige offers the following pricing plans & packages:
Starter
$10000 Per Month
-
Engaige supports the following payment frequencies:
- Monthly Subscription
- No, Engaige does not offer an API.
-
Engaige supports the following languages:
- English
-
Following are the typical users of the Engaige:
- Self-Employed , Small-Business , Midsize-Business
-
Engaige supports the following deployment:
- Cloud Hosted
-
Engaige supports the following devices and operating systems:
- Web-Based
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