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CoSupport AI

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AI Copilot for Customer Support Powered by Your Company's Data Get Demo Access for Business Analysis and Decision-Making

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CoSupport AI Overview

CoSupport Agent – an AI assistant for your human agents that boosts their productivity. CoSupport Agent optimizes and reduces ticket processing time by providing reply suggestions, based on context from the entire conversation thread. With increased agent efficiency, you can cut down customer support costs by 30-80%.  CoSupport Customer is a self-sufficient AI tool that delivers highly accurate responses to your customers.

 CoSupport Customer is an autonomous AI-powered system with access to the entire product knowledge base, including website pages, product FAQs, and external APIs. It saves thousands of man-hours by handling up to 100% more of your customer requests. CoSupport BI reinvents the decision-making process and delivers game-changing business insights in seconds. 

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CoSupport AI Screenshot & Video

Contact Details

  • Vendor Name CoSupport AI
  • Founded 2020
  • Location United States
  • Employees 11-50

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Windows Windows
  • Mac Mac
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Computer Software, Information Technology & Services, Staffing & Recruiting

CoSupport AI Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

CoSupport AI Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

CoSupport AI FAQs

CoSupport Agent – an AI assistant for your human agents that boosts their productivity. CoSupport Agent optimizes and reduces ticket processing time by providing reply suggestions, based on context from the entire conversation thread. With increased agent efficiency, you can cut down customer support costs by 30-80%.  CoSupport Customer is a self-sufficient AI tool that delivers highly accurate responses to your customers.

 CoSupport Customer is an autonomous AI-powered system with access to the entire product knowledge base, including website pages, product FAQs, and external APIs. It saves thousands of man-hours by handling up to 100% more of your customer requests. CoSupport BI reinvents the decision-making process and delivers game-changing business insights in seconds. 

  • No, CoSupport AI does not offer a free version.

  • No, CoSupport AI does not offer any free trial.

  • No, Credit Card details are not required for the CoSupport AI trial.

  • No, CoSupport AI does not offer an API.

  • CoSupport AI offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , FAQs/Forum

  • CoSupport AI offers training with the following options:
    • In-person , Webinar , Documentation , Videos

  • CoSupport AI supports the following languages:
    • English

  • Following are the typical users of the CoSupport AI:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • CoSupport AI supports the following deployment:
    • Cloud Hosted , On-Premise

  • CoSupport AI supports the following devices and operating systems:
    • Windows , Mac , Linux