CoSupport AI
✓ Verified ProfileAI Agent and AI Assistant for customer support, trained on your own tickets and knowledge base
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Product Overview
CoSupport AI Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
CoSupport AI Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 11 selected features Open category ↗ ⌄
For customer service teams, CoSupport AI sits inside Zendesk, Freshdesk, Zoho Desk, Intercom, or Salesforce and answers from your own tickets and help center. The AI Agent closes repetitive L1 conversations on its own; the AI Assistant drafts replies and summarizes threads for the harder ones. Support teams running 500 to 5,000 tickets a month see results like Cocoatech's 81% deflection.
Virtual Assistant
Customer History
Email Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Artificial Intelligence
Connected Applications
CoSupport AI Integrations
Integration information is displayed only when approved integration products are available on the profile.
Google Drive
Microsoft SharePoint
Microsoft Teams
Microsoft OneDrive for Business
Shopify
Zendesk Suite
HubSpot Service Hub
Salesforce Service Cloud
Stripe Billing
Slack
Confluence
Zoho Desk
Zoho SalesIQ
Notion
Freshdesk
Freshchat
Intercom
Pricing Information
CoSupport AI Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Pay per Response
$0.04
Per Month
Pay per Resolved Ticket
$0.19
Per Month
Flat Plan
$99
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
CoSupport AI FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
CoSupport AI puts two products on one knowledge layer, both trained on your own ticket history, help center, and connected documentation.
CoSupport AI Agent resolves customer conversations end to end across chat, email, and voice. It deflects up to 90% of repetitive L1 inquiries with no human involved. Average AI resolution runs 74% across clients on the 1.x architecture and reaches up to 85% on 2.0.
CoSupport AI Assistant works next to your team on everything harder: it drafts the reply, summarizes the thread before handover, and detects the customer's language across 40+ languages.
Both run on a USPTO-patented multi-model architecture (US11823031B1) that holds hallucinations near zero and answers at 99% response accuracy. Every reply carries a decision log showing what the AI read and what it did.
Connecting your helpdesk takes about 10 minutes; a full launch runs about 3 days, with no engineering time from your side.
- No, CoSupport AI does not offer a free version.
- Yes, CoSupport AI offers a free trial.
- No, Credit Card details are not required for the CoSupport AI trial.
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CoSupport AI offers the following pricing plans & packages:
Pay per Response
$0.04 Per Month
Pay per Resolved Ticket
$0.19 Per Month
Flat Plan
$99 Per Month
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CoSupport AI supports the following payment frequencies:
- Monthly Subscription
- No, CoSupport AI does not offer an API.
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CoSupport AI can be integrated with the following applications:
- Microsoft SharePoint , Salesforce Service Cloud , Confluence , Slack , Notion , Zoho SalesIQ , Zoho Desk , Freshdesk , Google Drive , HubSpot Service Hub , Shopify , Microsoft OneDrive for Business , Zendesk Suite , Intercom , Freshchat , Microsoft Teams , Stripe Billing
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CoSupport AI offers support with the following options:
- 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum
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CoSupport AI offers training with the following options:
- Live Online , Webinar , Documentation , Videos
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CoSupport AI supports the following languages:
- Chinese , Dutch , English , French , German , Italian , Japanese , Polish , Portuguese , Spanish , Ukrainian
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Following are the typical users of the CoSupport AI:
- Small-Business , Midsize-Business , Large-Enterprise-Business
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CoSupport AI supports the following deployment:
- Cloud Hosted
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CoSupport AI supports the following devices and operating systems:
- Web-Based
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