CareSmartz360

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All-in-One Home Care Management Software

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses CareSmartz360

"Home care agencies often turn to CareSmartz360 when they need a better way to manage caregivers, clients, and daily scheduling in one place. Home care operations can get complicated quickly, and having tools that help track visits, manage billing, and stay on top of compliance makes a real difference. Smaller agencies may find the platform works well for their size, though larger organizations with highly complex multi-location needs might require more customization over time."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

CareSmartz360 Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PricePer User
Free Trial7 Days
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

CareSmartz360 Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About CareSmartz360

CareSmartz360 is a trusted home care management and electronic visit verification software solution for agencies of all sizes. This advanced software empowers independent agencies, home care franchisors, and facility staffing agencies with end-to-end business operations. You can easily manage every aspect of your home care business using CareSmartz360's comprehensive features such as scheduling, electronic visit verification, multi-payer billing, employee payroll, custom forms, care plans, personalized reports, caregiver training and retention, point-of-care documentation, and more. 

Easily schedule caregiver visits, and stay up-to-date with clock-ins and late shifts with real-time alerts to office staff. Plus, the software lets you track caregiver locations precisely during shifts, ensuring they're where they need to be. Caregivers can also create ad hoc schedules while on the go, providing flexibility and convenience for caregivers and clients. Their user-friendly interface, caregiver and client portals, and mobile apps for office staff and caregivers make managing your home care business even more effortless by making important information available at your fingertips. 

CareSmartz360 is known for its award-winning support and easy migration, which makes the transition to the software seamless for agencies. The software also offers integrations with industry-leading partners to provide even more value to its users. Whether you're a small agency or a large enterprise, CareSmartz360 has the solutions to provide high-quality patient care while streamlining your operations.

Company Caresmartz, Inc.
Founded 2016
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 7 languages available
Chinese English French Korean Russian Spanish Vietnamese
Industries Served 8 industries available
Business Services Facilities & Services Financial & Payments Health, Wellness & Fitness Human Resources Information Technology & Services Staffing & Recruiting Startups

Why Choose CareSmartz360

Problem it Solves

  • Problem it Solves Streamlining Home Care Management For Agencies And Caregivers

Target Users

  • Target Users Home Care Agency Owners
  • Target Users Care Coordinators
  • Target Users Caregivers
  • Target Users Family Members Of Clients
  • Target Users Billing And Administrative Staff

Core Use Case

  • Core Use Case Manage Client Care
  • Core Use Case Schedule Appointments
  • Core Use Case Track Billing And Payments
  • Core Use Case Monitor Caregiver Activities
  • Core Use Case Generate Reports

USP

  • USP Streamline Home Care Management With CareSmartz360's All-in-one Solution

Pros

  • Pros Cloud-based design keeps caregiving teams connected across all locations
  • Pros Scheduling tools cut down manual coordination for home care agencies
  • Pros Built specifically for home care — not adapted from generic software
  • Pros EVV compliance baked in, reducing risk of billing rejections
  • Pros Family portal gives relatives real-time visibility into loved ones' care
  • Pros Caregiver mobile app works well for field staff on the go
  • Pros Billing and payroll handled within one platform, fewer third-party tools needed
  • Pros Onboarding support reportedly faster than most enterprise-level care software

Cons

  • Cons Scheduling module becomes harder to navigate as client rosters grow
  • Cons Reporting customization requires more technical effort than most agencies expect
  • Cons Mobile experience for caregivers feels noticeably limited compared to desktop
  • Cons Onboarding new staff to the platform takes meaningful time investment
Editorial Buyer Guidance

Who Is CareSmartz360 Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Home Care Management For Agencies And Caregivers

Target Users

  • Home Care Agency Owners
  • Care Coordinators
  • Caregivers
  • Family Members Of Clients
  • Billing And Administrative Staff

Core Use Cases

  • Manage Client Care
  • Schedule Appointments
  • Track Billing And Payments
  • Monitor Caregiver Activities
  • Generate Reports

Unique Selling Point

Streamline Home Care Management With CareSmartz360's All-in-one Solution

Strengths and Limitations

CareSmartz360 Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based design keeps caregiving teams connected across all locations
  • Scheduling tools cut down manual coordination for home care agencies
  • Built specifically for home care — not adapted from generic software
  • EVV compliance baked in, reducing risk of billing rejections
  • Family portal gives relatives real-time visibility into loved ones' care
  • Caregiver mobile app works well for field staff on the go
  • Billing and payroll handled within one platform, fewer third-party tools needed
  • Onboarding support reportedly faster than most enterprise-level care software
!

Cons

  • Scheduling module becomes harder to navigate as client rosters grow
  • Reporting customization requires more technical effort than most agencies expect
  • Mobile experience for caregivers feels noticeably limited compared to desktop
  • Onboarding new staff to the platform takes meaningful time investment
Category-Based Capabilities

CareSmartz360 Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Business Management Software 17 selected features Open category ↗ ⌄
Performance Metrics Calendar Management Customizable Fields Employee Management Training Management Workflow Management Accounting Financial Management Task Management Client Management Billing & Invoicing Third Party Integrations Document Management Email Management Time & Expense Tracking Client Portal Artificial Intelligence
Payroll Software 10 selected features Open category ↗ ⌄
Compliance Management Alerts/Notifications Time Tracking Payroll Reporting Payroll Management Vacation/Leave Tracking Activity Dashboard Employee Database Reporting & Statistics Artificial Intelligence
Recruiting Software 8 selected features Open category ↗ ⌄
Background Screening Billing & Invoicing Reporting/Analytics Assessment Management Task Management Onboarding Email Management Artificial Intelligence
Employee Scheduling Software 25 selected features Open category ↗ ⌄
Employee Scheduling Sick Leave Tracking Messaging Reporting/Analytics Clock In/Out Reminders Mobile Alerts Schedule Distribution Payroll Management Timesheet Management Employee Portal Shift Swapping Calendar Management Availability Management Real Time Updates GPS Employee Management Multi-Location Task Scheduling Overtime Calculation Employee Database Compliance Management Activity Tracking Attendance Management Artificial Intelligence
Home Care Software 15 selected features Open category ↗ ⌄
Mobile Access Insurance Management Care Plan Management Patient Records Management Activity Dashboard Scheduling Compliance Management Electronic Signature Reporting & Statistics Payroll Management Employee Management Client Management Calendar Management Task Management Artificial Intelligence
Home Health Care Software 13 selected features Open category ↗ ⌄
Electronic Signature Payroll Management Task Management Time Tracking by Client Care Plan Management Reporting & Statistics Claims Management Calendar Management Mobile Access Compliance Management Patient Records Management Billing & Invoicing Artificial Intelligence
Connected Applications

CareSmartz360 Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

CareSmartz360 Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency NA
Pricing Page ↗
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Frequently Asked Questions

CareSmartz360 FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

CareSmartz360 is a trusted home care management and electronic visit verification software solution for agencies of all sizes. This advanced software empowers independent agencies, home care franchisors, and facility staffing agencies with end-to-end business operations. You can easily manage every aspect of your home care business using CareSmartz360's comprehensive features such as scheduling, electronic visit verification, multi-payer billing, employee payroll, custom forms, care plans, personalized reports, caregiver training and retention, point-of-care documentation, and more. 

Easily schedule caregiver visits, and stay up-to-date with clock-ins and late shifts with real-time alerts to office staff. Plus, the software lets you track caregiver locations precisely during shifts, ensuring they're where they need to be. Caregivers can also create ad hoc schedules while on the go, providing flexibility and convenience for caregivers and clients. Their user-friendly interface, caregiver and client portals, and mobile apps for office staff and caregivers make managing your home care business even more effortless by making important information available at your fingertips. 

CareSmartz360 is known for its award-winning support and easy migration, which makes the transition to the software seamless for agencies. The software also offers integrations with industry-leading partners to provide even more value to its users. Whether you're a small agency or a large enterprise, CareSmartz360 has the solutions to provide high-quality patient care while streamlining your operations.

  • No, CareSmartz360 does not offer a free version.

  • No, CareSmartz360 does not offer any free trial.

  • No, CareSmartz360 does not offer an API.

  • CareSmartz360 can be integrated with the following applications:

    • Constant Contact , QuickBooks Online , Zoom Meetings , Twilio , DocuSign , Microsoft Outlook , Zapier

  • CareSmartz360 offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • CareSmartz360 offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • CareSmartz360 supports the following languages:
    • Chinese , English , French , Korean , Russian , Spanish , Vietnamese

  • Following are the typical users of the CareSmartz360:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • CareSmartz360 supports the following deployment:
    • Cloud Hosted

  • CareSmartz360 supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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